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Response from Hotel Select Inn Nagano Kobayashi on Feb 15, 2024
Thank you very much for using our hotel.All of our staff members are very happy to hear that you were satisfied with the breakfast.If you have the opportunity to use Hotel Select Inn Nagano again, we would appreciate your continued support.All of our staff are looking forward to seeing you again.
No onsite laundry. Room locks frequently not working
John
Stayed 1 night in Dec 2023
Response from Hotel Select Inn Nagano Kobayashi on Dec 20, 2023
Thank you very much for using our hotel.We apologize for any inconvenience caused to you regarding the laundry and keys.We sincerely listen to the comments we receive from our customers, and strive to improve where we can. All of our staff will continue to work hard every day to ensure that as many customers as possible can spend their time comfortably and with peace of mind.Thank you very much for taking the time out of your busy schedule to post your valuable comments.All of our staff are looking forward to seeing you again.
Quite small room but it was all we needed for our stay. Basic, clean, safe and comfortable. Really well situated. Great staff. Basic breakfast but enough to get you through the morning.
Verified traveller
Stayed 2 nights in Jan 2020
Response from フロント on May 26, 2020
Thank you for visiting our hotel.
We would like to thank you again for your valuable feedback during your busy schedule.
All the staff are very pleased to hear the compliments from our customers.
All the staff will continue to improve the service day by day so that more customers, including customers, will want to stay again and aim to make a better hotel.
We look forward to seeing you again soon.
For those need a parking spot, this hotel doesnt have a free one. Staff and service are just okay. Room is pretty dull even turn all the lights on foe sometimes. There are pretty much thick dust everywhere. Sheet and mattress feel Unclean. Nothing good to recommend and no way of going to visit once more. :(
SameBey789
Stayed 1 night in Dec 2019
Response from フロント on May 26, 2020
Thank you for visiting our hotel.
We sincerely apologize for the inconvenience caused by the poor cleaning and inspection of the guest rooms.
We take the words of our customers very seriously, and make every effort to clean and inspect them again.Be careful not to make them feel uncomfortable, and make sure that they are comfortable to our customers. All the employees will devote themselves to staying overnight.
Thank you for your valuable comments.
Thank you for visiting our hotel.
We would like to thank you again for your valuable comments while you are busy.
Our hotel is located about a 5-minute walk from Nagano Station and a 20-minute walk from Zenkoji Temple. All the staff are very happy to hear that the location is convenient.
In the future, not only the location but also the staff will strive to improve the service every day so that customers can be satisfied with the price and more, and aim to make a better hotel.
If you have a chance to use it again, we are looking forward to meeting you again.
Good affordable stay in Nagano. Centrally located, near the main bus/train station, restaurants, bars, and not a far walk from Zenkoji Temple. Room was comfortable. The "breakfast" is just some croissants but that wasn't a factor in choosing the hotel.