Property entrance

Reviews of marc münchen - Adults Only

4 out of 5
marc münchen - Adults Only
Senefelderstr. 12, Munich, BY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 677 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 33 out of 1000 reviews" "
Rating 4 - Poor. 6 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

leonor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient hotel rooms are big and confortable, although size varis a lot. in the 4 rooms we booked one was clearly much smaller, although reception told us all were the same. bed are not the most confortable in my opinion
Stayed 3 nights in Mar 2024
Response from Martin Stürzer on Mar 10, 2024
Dear Leonor,Thank you very much for your kind review! We're thrilled to hear that you found our hotel to be very convenient and that you appreciated the spacious and comfortable rooms. We apologize for any discrepancy in room size you experienced despite being informed otherwise by our reception team. Rest assured, we'll address this internally to ensure better consistency for our guests in the future. While we're sorry to hear that the beds didn't meet your personal comfort preferences, we're grateful for your understanding that individual opinions on bed comfort can vary. Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We look forward to welcoming you back for another fantastic stay in the future!Bets regards,

10/10 Excellent

Patrick, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Modern excellent location to train station.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Reception staff extremely helpful with providing info. I hv asked for a kettle and they hv promptly sent it to the room. Bathroom comes with a heater which is useful. Location is perfect and near to train station and lots of eateries. Only thing is tissue papers are not replenish in the toilet.
Stayed 3 nights in Dec 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Comfortable room. Helpful and friendly staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jian

Liked: Amenities
Very clean, and staff are friendly during my stay. Breakfast is good. Also walking distance to center city and one of the best commercial and culture areas.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very near to HBF, huge plus on that. Several supermarkets nearby and walkable to Marienplatz. Room size was good and good water pressure. Amenities are on the average, slightly limited.
Stayed 2 nights in Nov 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean generally. Reception Staff very efficient and friendly. Very cosy atmosphere. Would recommend it to anybody.
Stayed 5 nights in Nov 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Lisa

Nice hotel close to the central train station.
Stayed 2 nights in Oct 2023

10/10 Excellent

TingTing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 5 minutes from Munich Hbf and convenient. However, there are quite a number of people begging along the streets leading to the hotel and while the crowd may look intimidating, I had no issues during my stay at the hotel. The hotel room is comfortable and they provide a full mini-bar with a bottle of water for the first day.
Stayed 3 nights in Oct 2023
Response from Tobias on Nov 6, 2023
Dear Mr. Ting,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel's location convenient, with its close proximity to Munich city centre.It's also great to know that you enjoyed a comfortable stay in your room, and we appreciate your mention of our amenities such as our own minibar snacks and complimentary bottle of water on the day of arrival. We strive to provide our guests with a pleasant experience, and your comments are valuable in helping us achieve that goal.Should you have any further comments or suggestions to enhance your experience or that of future guests, please feel free to share them with us. We look forward to welcoming you back in the future and ensuring your stay is even more enjoyable.Warm regards,

10/10 Excellent

Dong

Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very close to the main train station so it was convenient to take day trips. There is also a Lidl nearby if you need any snacks. The place was clean and comfortable.
Stayed 7 nights in Oct 2023

8/10 Good

Alexis Joel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the property was properly cleaned.
Stayed 1 night in Oct 2023

10/10 Excellent

E

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great kocation, quiet and modern hotel
Very pleasant place, modern and attractive looking, a quiet place, while being in a great location for those wanting to be close to the central train station, the Haultbahnhof and its subways and underground stores. Our 2nd stay here in 2 years. Our room was large and quiet, with fridge. Marienplatz nearby.
Stayed 4 nights in Oct 2023
Response from Tobias on Oct 21, 2023
Dear valued guest,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a very pleasant stay with us! It's great to know that our location near the central train station and its convenient transportation options was to your liking.We appreciate your loyalty in choosing to stay with us for the second time in two years, and we're thrilled that your room met your expectations, offering a peaceful and spacious environment along with the added convenience of different amenities. It's wonderful to hear that you enjoyed the proximity to Marienplatz, which adds to the charm and accessibility of our location.Your positive feedback is truly motivating for our team, and we look forward to welcoming you back for your third stay in the future. If there's anything specific you'd like us to improve or if you have any special requests for your next visit, please don't hesitate to let us know. We're here to ensure that each stay is as pleasant and memorable as the last.Thank you once again for choosing to stay with us, and we can't wait to host you again on your next visit.Warm regards,

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel. It is walking distance to city center and the New Town Hall area. The rooms were clean and quiet. Courtyard parking was secure and convenient. We will stay here next time.
Stayed 2 nights in Oct 2023
Response from Tobias on Oct 19, 2023
Dear Dan,Thank you for sharing your positive experience with us.We're thrilled to hear that you enjoyed your stay, our clean and quiet rooms as well as our convenient location to the city centre. Thank you again for chosing to stay with us and we can't wait to welcome you back next time!Until then All the best,

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Oct 2023
Response from Tobias on Oct 12, 2023
Dear David,Thank you so much for your kind words! Providing exceptional service is a top priority for us, and we're delighted to know that we met your expectations. If you ever need anything in the future or have any feedback to share, please don't hesitate to reach out. We appreciate your feedback and look forward to welcoming you again in the future!

10/10 Excellent

Maryse

Stayed 1 night in Sep 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qqwwq
Stayed 1 night in Sep 2023

4/10 Poor

zohar

Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

termeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything. Modern property with nice staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sellabathma

Stayed 1 night in Aug 2023

8/10 Good

Andrés

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff, the location and the facilities were good. The only thing that bothered us was the constant noise all night long, we stayed for 2 nights on weekdays and we always had a lot of noise until around 3am in the morning coming from the inner courtyard of the hotel. Our room wasn't even facing the street and we still had trouble sleeping.
Stayed 1 night in Aug 2023

8/10 Good

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the free water dispenser (including sparkling) which helps reduce plastic waste. Good service and the room is well-designed and modern.
Stayed 1 night in Jul 2023

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if you plan to take the train/metro. Front desk sells train tickets. Staff were friendly and helpful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in Mitte, spacious room, did not like bed much because it was two single beds but not joined so they kept separating from each other. Breakfast was expensive so decided to take breakfast inside room with stuff from supermarket nearby. Also U station nearby made the transportation easy.
Stayed 3 nights in Jul 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Very very good. Modern convenient and very comfortable and clean.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Would stay here again. Nice room, with coffee maker plus coffee, fridge, shampoo/conditioner provided. Very close to the central station that takes you everywhere. Staff friendly and knowledgeable about the places to visit and how to get there. Heat wave in Europe and they had a water cooler in reception for you to drink before/after your adventures in town.
Stayed 5 nights in Jul 2023
Response from Tobias on Jul 22, 2023
Thank you for your glowing review! We are delighted to hear that you had a pleasant stay at our hotel. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that you appreciated the amenities in your room, such as the coffee maker, fridge, and complimentary shampoo and conditioner.We couldn't agree more about our convenient location near the central station. It's fantastic to know that you found it easy to access various attractions and explore the city with ease.Our staff takes great pride in being friendly and knowledgeable to assist our guests in making the most of their stay. We believe that local insights and helpful guidance can truly enhance your travel experience.We sincerely appreciate your kind words and recommendation to stay with us again. Should you return to the area, we'd be more than happy to welcome you back for another wonderful stay. Until then, safe travels and happy exploring!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed just one night, but no complaints. Comfortable, secure, quiet and convenient. Being near the main railway station, the local area is a bit "meh", but it's ideal for visiting Munich's sites.
Stayed 1 night in Jul 2023

10/10 Excellent

How Qing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Reiji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very kind and friendly. I could buy one day ticket of public transportation in Munich at front counter of Lobby. I also got the advise about the ticket from the staff. It's very useful. Thank you so much.
Stayed 2 nights in Jun 2023
Response from Tobias on Jun 29, 2023
Dear Reiji,Thank you for your review! We greatly appreciate your kind words about our friendly and helpful staff. It's wonderful to hear that you had a positive experience with our front desk team while purchasing a one-day ticket for public transportation in Munich. We always strive to provide useful advice and assistance to our guests, ensuring a convenient and enjoyable stay. Thank you for your feedback, and we would be thrilled to have the opportunity to welcome you back again soon.Until then all the best

10/10 Excellent

Troy, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and wonderful room and bed. Luxury!
Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony James, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
The Marc Munchen is very convenient for travelers, across from the Central Station (the S-8 takes you right to the airport terminal in 45 minutes for 13 euro) and less than half a mile from old town. The hotel is comfortable and quiet, with a helpful staff on duty 24 hours. Excellent Italian restaurant right on the corner. Tour operator meeting spots were only 5 minute walk away.
Stayed 4 nights in Jun 2023

10/10 Excellent

ANDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was perfect - room was clean - front desk staff kind and helpful - very pleasant easy one-night stay.
Stayed 1 night in May 2023

10/10 Excellent

Inbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Great hotel great stay
Came to Munich for 5 days vacation. Got an executive room with courtyard view. The room was spacious, clean and very comfortable. A great big bathroom, closet space, sitting space, coffee machine, minibar and I asked and got a kettle for making tea. The hotel is great. Nice staff. Loved that they have a water machine in the lobby so guests can bring reusable water bottles and fill them up. That was great. The hotel is just a few meters from the central train station. Lots of public transportation options. Some coffee shops and grocery stores in the near area. Good location for walking around Munich old town. For me the room was great. Big enough to workout in. The hotel doesn’t have a gym, but there’s one near by that allows day use for 25 euro. Great hotel, great stay.
Closet space
Excellent closet
Stayed 5 nights in May 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near main train station. Front desk staff very friendly and helpful. Room was comfortable with large bathroom, coffee maker, and minibar. Old city sights are a short walk away. We enjoyed our stay here.
Stayed 4 nights in Apr 2023

10/10 Excellent

SANJAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend the place
Excellent property in the heart of Munich a few 100 Meters from Munich Central Station. Large and spacious rooms. Enjoyed my stay there. Wanted to extend an extra night but hotel was full.
Stayed 2 nights in Apr 2023

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Carrington

Stayed 2 nights in Apr 2023

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything Perfect!!
Location. Breakfast. Service. Room Condition. Everything good. We were told that first day breakfast was complimentary but on checkout we were charged as the reception person had changed. Otherwise all good.
Stayed 2 nights in Mar 2023

10/10 Excellent

A Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient location. Only issue is google maps has it one block off of its location. The shower was really really nice and the rooms were very clean. I would purposely stay again.
Stayed 2 nights in Nov 2022

10/10 Excellent

ryan, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel to be a fantastic value. I stayed for 5 nights and it was super quiet...very peaceful and quiet facing the inner courtyard. The breakfast buffet was excellent and I went every day. This hotel doesn't have amenities like a pool/gym etc..but that isn't what I was looking for. I thought the rooms were incredible, totally remolded and crisp. The lighting and layout was wonderful. It was one of the nicest rooms I stayed in on my 3 week vacation. Only downside is the neighborhood is a bit edgy...it's near the main train station so this isn't like walking around the main touristy area. That said, it's super close to public transportation and walkable. I think the restaurants in this area are better than the main tourist area. Better value and more authentic food. Personally I loved staying over here I could walk 15 minutes to the main attractions and then take an uber back or just walk. Staying over there would easily add almost double to the room price. Overall this hotel was a home run for me.
Stayed 2 nights in Nov 2022

10/10 Excellent

Firmino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights. Very nice hotel. Very friendly staff and great breakfast selection. Would definitely stay here again. Only negative i have to say is my wife was approached by a homeless man begging for money while waiting for me in the car. Scared her.
Stayed 2 nights in Oct 2022