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Room was bright and spacious with two large windows. Room service was prompt, but the pillows are too flat and there is a lot of noise from hotel neighbors on the street.
Haley
Stayed 4 nights in May 2024
8/10 Good
Aleksander
Feb 11, 2024
Aleksander
Stayed 1 night in Feb 2024
Response from Your Team Fresh Inn on Feb 12, 2024
Thank you very much for taking time to rate our Hotel. We are happy that you enjoyed your stay with us. See you next time!
Overall we enjoyed our stay at this hotel. The breakfast was good and service was immediately provided upon asking. The hotel has multiple stories, we were on the second one, there are no elevators though. Given that we were sick a day or two during our stay, it was inconvenient.
Jennifer
Stayed 6 nights in Dec 2023
Response from Your Team of Hotel Fresh Inn on Jan 22, 2024
Thank you for taking your time to rate our hotel. And thanks a lot for the breakfast-compliment!We would be happy to welcome you next time!
6/10 Okay
Mauricio
Oct 18, 2023
Liked: Staff & service
The room without fan, even when the temperature was pretty high.
Mauricio
Stayed 2 nights in Sep 2023
Response from Your Team Fresh Inn on Oct 20, 2023
Thank you very much for taking the time to rate our hotel. We are very sorry that you have reason to complain. Already on the basis of our tender and classification we inform you about us as a standard category hotel. This includes, for example, a functional equipment, even without air conditioning.
Herzlichen Dank für die großartige Bewertung. Es ist sehr schön, dass wir Ihre Wünsche erfüllen konnten und Sie Ihren Aufenthalt genossen haben. Wir würden uns sehr freuen, Sie bald wieder in unserem Hotel willkommen zu heißen.
Great and clean space that had everything we needed. Location is near several grocery and convenience stores. Only thing is they do not provide luggage storage.
Elise
Stayed 2 nights in Sep 2023
Response from Your Team Fresh Inn on Sep 29, 2023
Thank you very much for taking time to rate our Hotel. We are happy that you enjoyed your stay with us. See you next time!
Everything was ok , nice breakfast, nice helpful staff, parking around , rooms ok , no elevator, not many places to dine around but can be found if needed . Our car was scratched by someone outside- waiting from staff for the video. In general everything was as suspected.
Iryna
Stayed 3 nights in Sep 2023
Response from Ihr Team Fresh Inn on Sep 29, 2023
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns
6/10 Okay
Beth
Travelled with group
Sep 26, 2023
Liked: Cleanliness
Could smell cigarette smoke. Not good.
Beth
Stayed 3 nights in Sep 2023
Response from Your Team of Fresh Inn on Sep 29, 2023
Thank you very much for taking the time to rate our hotel.All of our rooms are non smoking rooms.
6/10 Okay
Maureen
Sep 7, 2023
Disliked: Staff & service
Maureen
Stayed 9 nights in Aug 2023
Response from Ihr Team Fresh Inn on Sep 17, 2023
Herzlichen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Es freut uns wirklich sehr zu hören, dass es Ihnen bei uns gut gefallen hat.
4/10 Poor
Gentian
Travelled with family, Travelled with family and small children
The room it was very hot and has not air conditioner. The guy behind the phone tried to convince me with a ridiculous answer telling me "No hotels in Germany has air conditioner "!!! and suggested to sleep with the windows open.
We spent a sweet night with very poor sleep at Hotel Fresh Inn !!!
Gentian
Stayed 1 night in Aug 2023
Response from You Team Fresh Inn on Aug 21, 2023
Thank you very much for taking the time to rate our hotel. We are very sorry that you have cause for complaint. Already on the basis of our advertisement and classification, we inform you about us as a standard category hotel. This includes, for example, a functional furnishing, even without air conditioning.
4/10 Poor
Leidy
Jul 12, 2023
Leidy
Stayed 1 night in Jul 2023
Response from Ihr Team vom Hotel Fresh Inn on Aug 2, 2023
Herzlichen Dank, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns. Eine nähere Definition würde uns bei einer Beurteilung helfen. Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt in der Umgebung wieder bei uns im Haus begrüßen zu dürfen.
6/10 Okay
Hannah
Travelled with family
Jul 10, 2023
Good location near stores and restaurants, pretty close to a train station but the building was a bit difficult to navigate and the pillows given were super uncomfortable. Staff was nice so overall 3/5.
Hannah
Stayed 3 nights in Jul 2023
Response from Your Team of Fresh Inn on Jul 31, 2023
Thank you very much for taking the time to rate our hotel.We would be happy to welcome you next time!
6/10 Okay
James
Travelled with family
Jun 24, 2023
Disliked: Property conditions & facilities
James
Response from Ihr Team Fresh Inn on Jun 26, 2023
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns.
4/10 Poor
Ajla
Travelled with family
May 12, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was clean however very basic. Very out dated, kind of smelly and not even sure how it can be a hotel. I received a contract to sign once I booked thru Expedia which clearly states that I can cancel within 7 days of our stay. Once I tried cancelling before the 7 days I got the run around and it was not a pleasant experience. For this money, add a little more and go somewhere else. The only reason we stayed here was to be close to some family.
Ajla
Stayed 2 nights in May 2023
Response from Your Team Fresh Inn on May 15, 2023
Thank you for taking the time to rate our hotel. Please consider that we are standard category hotel. Your reservation was non refundable. About the cancellation polities you are informed in your booking.
10/10 Excellent
Malcolm
Apr 30, 2023
Malcolm
Stayed 1 night in Apr 2023
Response from Your Team of Hotel Fresh Inn on May 1, 2023
Thank you for taking your time to rate our hotel. We are very pleased that you enjoyed your stay. We would be happy to welcome you next time!
Good value. It is difficult to find a worker at reception sometimes but we stayed over a holiday weekend. They made sure to email us ahead of time to let us know what time someone would be there, so we planned to come earlier. She was very helpful explaining how to get to train station. We had our own pots, etc. if you need these I would suggest emailing ahead of time if you aren’t going to be arriving when they are at reception.
Graham
Stayed 3 nights in Apr 2023
Response from Your Team Fresh Inn on Apr 13, 2023
Thank you very much for taking time to rate our Hotel. We are happy that you enjoyed your stay with us. See you next time!
Receptionist was extremely rude - pretended that she didn’t understand English. She gave us the key and showed us a shabby lift leading through a disgusting smelly hallway. We struggled to find the room, which was nothing like what was on the photos - ie. the kitchen had nothing in it, so we could’ve cooked a meal.
When we complained she suddenly understood English and showed us a much nicer room. Had she given us that room at the first place we probably would’ve stayed.
Very upsetting experience.
In the end we stayed at Mercur Hotel, which was clean, half the price and the staff were friendly and helpful.
We got our money back in the end, and the manager was very apologetic.
Verified traveller
Stayed 1 night in Jul 2021
Response from Your Team Fresh Inn on Aug 1, 2021
Thank you very much for taking the time to rate our hotel. We regret that you were not satisfied with the room. Please consider that we are standard category hotel. Kitchen equipment you can rent from reception desk. About the 2,00 € using tax per day, we inform you on the side of the hotel. We offer you also a second room.
Herzlichen Dank, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Wir freuen uns sehr über Ihre gute Bewertung und leiten wir Ihr Kompliment gerne an unsere Mitarbeiter weiter. Wir würden uns darüber freuen, Sie bei Ihrem nächsten Aufenthalt in der Umgebung wieder bei uns im Haus begrüßen zu dürfen. Ihr Team des Hotels Fresh Inn
Herzlichen Dank, dass Sie sich die Zeit genommen haben, unser Hotel so positiv zu bewerten. Es freut uns wirklich sehr zu hören, dass es Ihnen bei uns so gut gefallen hat.
Herzlichen Dank, dass Sie sich die Zeit genommen haben, unser Hotel so positiv zu bewerten. Es freut uns wirklich sehr zu hören, dass es Ihnen bei uns so gut gefallen hat.
Booked for an apartment with kitchenware, ended up giving me a tiny room with no kitchenware, no fridge, no stove, no pillowcase, no ac or even a fan on a sweaty summer day. That’s less than a basic hostel room, where’s my apartment with kitchenware I really needed to cook.
Nana
Stayed 1 night in Jul 2020
Response from Hotel Fresh INN Team on Jul 16, 2020
Dear Nana,
we are sorry about your circumstances.
In case you would have preferred a room with kitchen you are always able to contact the reception by dialing 100 to change the room.
All our rooms are without air condition.
If you need Kitchenware you can rent a kitchen-box with a lot of Items to cook for up to 4 People at the Reception. The Price will be 2 Euro per Day.
As a compensation for you circumstances we invite you to a breakfast free of charge at your next stay.
best regards
Herzlichen Dank, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten. Wir würden uns darüber freuen, Sie bei Ihrem nächsten Aufenthalt in der Umgebung wieder bei uns im Haus begrüßen zu dürfen.
Hugely over priced for what you get! Booked an apartment with a kitchenette so as to make food myself (I have dietary requirements) and arrived to find there was nothing, not even a kettle to boil water in the room. Description also said we would receive free bottled water, which we have not. And to top it off, our non-smoking room reaks of cigarette smoke!!! A huge rip off!!!
Margaret
Stayed 1 night in Nov 2019
Response from Your Team of Hotel Fresh Inn on Nov 23, 2019
Thank you for taking the time to rate our hotel. Please consider that we are standard category hotel.
Kitchen equipment you can rent from reception desk. The reception is open every day, also on holidays. Hope to see you next time!
Overall the stay was good and the person at the front desk in the morning was friendly and provided recommendations. The issue was there was an insect (looked like a cockroach but not sure what type of insect) on the blanket the night before we departed and when we arrived at the next lodging in Nuremberg, I noticed a fruit fly or some similar in my plastic bag with my toothbrush and other items. We didn’t have food in the room.
Alice
Stayed 1 night in Oct 2019
Response from Your Team of Hotel Fresh Inn on Oct 15, 2019
Thank you very much for taking time to rate our Hotel. During your stay at the hotel you report complete satisfaction with your room. Please consider that we are standard category and we don't have a fly grid on the window. Hope to see you next time!
Good hotel, we stayed there twice. Large supermarkets nearby, and close proximity to central Munich, within 15 min drive. Rooms are large and nice, just what you need to stay a night. Overall good feelings.
Verified traveller
Stayed 1 night in Jul 2019
Response from Your Team of Fresh Inn on Jul 16, 2019
Thank you very much for taking the time to rate our hotel.
We would be happy to welcome you next time!
10/10 Excellent
Verified traveller
May 19, 2019
Verified traveller
Stayed 3 nights in May 2019
Response from Fresh Inn Team on May 21, 2019
Herzlichen Dank für die tolle Bewertung. Es ist schön, dass Sie Ihren Aufenthalt genossen haben.
Wir würden uns sehr freuen, Sie bald wieder in unserem Hotel willkommen zu heißen.
Response from Ihr Team vom Hotel Fresh Inn on Dec 30, 2018
Herzlichen Dank, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Wir freuen uns sehr über Ihre gute Bewertung und leiten wir Ihr Kompliment gerne an unsere Mitarbeiter weiter. Wir würden uns darüber freuen, Sie bei Ihrem nächsten Aufenthalt in der Umgebung wieder bei uns im Haus begrüßen zu dürfen.
Overall our stay was fine. About a 15 minutes walk to S bahn for a short ride to go to downtown Munich. Only thing missing is the laundry facility that was supposed to be available. About 10 parking spots reserved for hotel guests, and one can leave the car parked during the day.
Verified traveller
Stayed 2 nights in Sep 2018
Response from Team of Fresh Inn on Oct 1, 2018
Thank you very much for taking time to rate our Hotel. We are happy that you enjoyed your stay with us. See you next time!
Response from You Team of Fresh Inn on Aug 20, 2018
Thank you very much for taking the time to rate our hotel.
We would be happy to welcome you next time!
8/10 Good
Verified traveller
Jul 28, 2018
Liked: Cleanliness, staff & service
Good value for the money
Lots of stores (walking distance) and some restaurants nearby (driving distance). No A/C made it really hard during the hottest days of the year. Parking was tight when arriving late at night. There is a pasta factory in the hotel and our room was right above it. Lots of smoking people under our windows and constant noises. The breakfast was great! The Wi-Fi was unreliable.
Verified traveller
Stayed 2 nights in Jul 2018
Response from Your Team of Hotel Fresh Inn on Jul 30, 2018
Thank you very much for taking time to rate our hotel. We are happy that you had a good stay with us. And thanks a lot for the breakfast-compliment! Of course we regret the Wi-Fi problem. Please be assured that we do your best to provide the best internet supply. We also depend on the technical condition of the line and wire. We hope to see you next time!
A bit off the beaten track to what we had planned. But reasonably close to trains, being approx. 10 minute walk. Supermarket and a couple of food places nearby. Staff were friendly and welcoming and helpful when asked. Crisp, clean rooms. Can't fault them. It always comes back to,'you get what you pay for'. We are travelling budget conscious, so it worked for us.
02knowAJ
Stayed 2 nights in Apr 2018
Response from Your Team of Hotel Fresh Inn on Jun 15, 2018
Thank you for taking your time to rate our hotel. We are very pleased that you enjoyed your stay. We would be happy to welcome you next time!
Good hotel, out of the city and hard to find. But it was clean and nice. They don’t let you check in early
Verified traveller
Stayed 2 nights in May 2018
Response from Your Fresh Inn Team on May 20, 2018
Thank you very much for taking time to rate our Hotel. We are happy that you enjoyed your stay with us. Early check in is not always possible. Depents on occupancy and booking period.See you next time!
It was a one night-stay requirement. All we needed was clean beds and a bathroom at inexpensive rate.
Hotel provided all that so satisfied. Ms. Reder at check-in knew very good English and was helpful.
All that I can ask for more is free coffee.
Ambish
Stayed 1 night in Nov 2017
Thank you very much for taking time to rate our Hotel. We are happy that you enjoyed your stay with us. See you next time!
Good hotel. It's not close to Munich city centre. Taufkirchen S bahn train station is roughly 10 minutes walk from hotel, from there it's 23 minutes to Munich city centre.
Matt
Stayed 3 nights in Sep 2017
Thank you very much for taking time to rate our Hotel. We are happy that you enjoyed your stay with us. See you next time!