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Reviews of GHOTEL Hotel & Living München - Nymphenburg

GHOTEL Hotel & Living München - Nymphenburg
Leonrodstr. 11, Munich

Reviews

8.2

Very good

Rating 10 - Excellent. 182 out of 560 reviews" "
Rating 8 - Good. 268 out of 560 reviews" "
Rating 6 - Okay. 76 out of 560 reviews" "
Rating 4 - Poor. 26 out of 560 reviews" "
Rating 2 - Terrible. 8 out of 560 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Apostolos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect. Spacious, comfortable room, kitchen with fridge in the room, friendly staff.
Stayed 7 nights in Jul 2020
Response from GHOTEL hotel & living München-Nymphenburg on Aug 8, 2020
Dear Guest, thank you very much for your time you spent to write this awesome review. It is wonderful to hear that you had a great time at GHOTEL hotel & living München-Nymphenburg and we are looking forward to welcome you back soon. Kind regards, your team at

10/10 Excellent

Barb, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GHOTEL is one of very few hotels/chains with a kitchenette. I always stay here when visiting Munich for a few days because of this facility. The rooms are clean, spacious, modern and spotless. They can get quite hot, though, so be warned if you are there in summer, as there is no air-con and if you have a room facing the street it is too noisy to sleep with the window open.
Stayed 5 nights in Mar 2020

6/10 Okay

jackie, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
soundproofsoundproofThe internet was awful. It works couple of hours and get disconnected. I have to go down to the receptionist every from 4th floor to get new password. I was jet legged and no internet to kill time as there was nothing in English on TV. Got super bored. The room was very cold. The heater doesn't heat up the room. Blanket was very small. I am skinny and petit, still doesn't cover me whole. They claim there rooms are soundproof, it's not.
Stayed 4 nights in Jan 2020
Response from Your team from the GHOTEL hotel & living Munich-Ny on Feb 25, 2020
Dear guest, Thank you very much for visiting GHOTEL hotel & living München-Nymphenburg and taking the time to rate your stay with us. We are very sorry, that we did not meet your expectations. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest. Discussions involving the respective departments and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Although we regret that you have not had better experiences among us, your review helps us to learn and improve. We hope you give us the chance to regain your trust and convince you of our service. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. We hope that GHOTEL hotel & living/nestor Hotel will remain an option for your next stay and that we will have the opportunity to restore your faith in our company in the near future. Best regards. Your team from the GHOTEL hotel & living Munich-Nymphenburg

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 days at Ghotel in Nov. Location wise it is excellent, close to eateries/super markets and transport hub. Also has a gym to meet my running needs. On the flip side, bec of it’s convenient location.. noise wise, can be an issue to light sleeper. However, if your room is not facing the main road, guessed it will help. Overall, I am happy with my stay.
Stayed 9 nights in Nov 2019
Response from Your team from the GHOTEL hotel & living Munich-N on Dec 13, 2019
Dear Guest, Thank you for your stay at the GHOTEL hotel & living Munich-Nymphenburg and for taking your time to write this great review. We look forward to welcoming you on your next visit to Munich. Greetings from Munich Your team from the GHOTEL hotel & living Munich-Nymphenburg

4/10 Poor

DA, Munich

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not what was described in the description of the room that I purchased I was given the description of a room with a courtyard view. Instead, I was given a room with an alley/driveway view with traffic driving by. Just to note the courtyard was 2 floors above me!
Stayed 2 nights in Oct 2019
Response from Your team from the GHOTEL hotel & living Munich-Ny on Nov 19, 2019
Dear guest, Thank you very much for visiting GHOTEL hotel & living München-Nymphenburg and taking the time to rate your stay with us. We are sorry that you were not completely satisfied. We already discussed with the reception Team how it could happen that you got the wrong room categorie. This was a big mistake for which i want to apologize. Please be sure that this is not our regular service. We hope you will give us another opportunity to convince you of our service. Greetings from Munich Your team from the GHOTEL hotel & living Munich-Nymphenburg

6/10 Okay

Verified traveller

Liked: Staff & service
Too expensive
Overpriced for the amount of space given, no hot hot water for one night, no towel change until the second day, sink stopper did not let the water drain properly, the room was not as soundproof as expected.
Stayed 3 nights in Sep 2019
Response from Your team from the GHOTEL hotel & living Munich-Ny on Oct 9, 2019
Dear guest, Thank you very much for visiting GHOTEL hotel & living München-Nymphenburg and taking the time to rate your stay with us. We are sorry that you were not completely satisfied. Unfortunately we had some problems during your stay with our water temperature. We solved that as fast as it was possible and are very sorry for this inconvenience. We look forward to your feedback and hope to welcome you again next time. Greetings from Munich Your team from the GHOTEL hotel & living Munich-Nymphenburg

4/10 Poor

Ethan

Travelled with group
Disliked: Cleanliness, room comfort
Pictures online much better than actual room. Bugs found on last night.
Stayed 3 nights in Sep 2019
Response from Your team from the GHOTEL hotel & living Munich-Ny on Oct 9, 2019
Dear guest, Thank you very much for visiting GHOTEL hotel & living München-Nymphenburg and taking the time to rate your stay with us. We are sorry that you were not completely satisfied. Due to the warm temperatures there are still some insects that come to the room while the windows are open. These are not bugs, just look a little bit simular. I am sorry that this happened during your stay. We look forward to welcome you again next time. Greetings from Munich Your team from the GHOTEL hotel & living Munich-Nymphenburg

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find and nice restaurant close by. Great selection for breakfast
Stayed 1 night in Sep 2019
Response from Your team from the GHOTEL hotel & living Munich-Ny on Oct 9, 2019
Dear Guest, Thank you for your stay at the GHOTEL hotel & living München-Nymphenburg and for your time you have taken to write this great review. We were very happy about the positive feedback. Greetings from Munich Your team from the GHOTEL hotel & living Munich-Nymphenburg

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room but a little warm. We couldn't find a thermostat so we had to sleep with the window open.
Stayed 2 nights in Sep 2019
Response from Your team from the GHOTEL hotel & living Munich-Ny on Oct 9, 2019
Dear guest, Thank you very much for visiting GHOTEL hotel & living München-Nymphenburg and taking the time to rate your stay with us. We are sorry that you were not completely satisfied. Due to the very warm temperatures we are currently trying to counteract with the help of fans. I'm sorry that this was not offered during your stay. We hope you will give us another opportunity to convince you of our service. Greetings from Munich Your team from the GHOTEL hotel & living Munich-Nymphenburg

6/10 Okay

Mog, SC

Travelled with partner, Travelled with group
Liked: Cleanliness
We were welcomed very friendly at the reception. Unfortunately our room was not ready to check in at 5 pm. On the first day we had to shower with cold water. WiFi was not working properly either. There was definitely room for improvement.
Stayed 2 nights in Sep 2019
Response from Your team from the GHOTEL hotel & living Munich-N on Oct 9, 2019
Dear guest, Thank you very much for visiting GHOTEL hotel & living München-Nymphenburg and taking the time to rate your stay with us. We are sorry that you were not completely satisfied. Unfortunately we had some problems during your stay with our water temperature. We solved that as fast as it was possible and are very sorry for this inconvenience. We hope you will give us another opportunity to convince you of our service. Greetings from Munich Your team from the GHOTEL hotel & living Munich-Nymphenburg

6/10 Okay

Charles

Disliked: Room comfort
Stayed 4 nights in Aug 2019
Response from Your team at GHOTEL hotel & living München on Sep 22, 2019
Dear Charles, thank you for taking your time and rating us and your stay at GHOTEL hotel & living München-Nymphenburg. We're looking forward to welcome you back soon.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Noisy, left after 1 night.
We had to leave the hotel after 1 night. The hotel has a terrace facing the second floor rooms, where guests are allowed to stay talking and smoking up until 1am. Called twice the reception and they allowed people to stay and be noisy. We couldn't sleep at all. We were charged 1 night nevertheless. The room has no ventilation or AC and no fan was provided even if the weather would have required. The beds have a plasticky mattress cover that makes sweating very easy. Would not go there again. The only positive thing is the location, close to Rotkreuzplatz and tram and U-Bahn. Maybe this place is ok in winter, with the windows closed. Wifi is slow. If you get a room, make sure it is not facing the inner court but the road. At least trams stop passing by around midnight.
Stayed 4 nights in Jul 2019
Response from Your team at GHOTEL hotel & living München-Nymphen on Aug 8, 2019
Dear Guest, we are sorry that you are unhappy with your stay. The Superior rooms actually are not equiped with a Fan as they are faced to the backside but we are happy to bring one into your room on a future stay. All of our guest are allowed to use the terrace as long as they keeping the noise down, our reception staff has to take care of this. I am sorry that this did not happen during yiour stay. We allready duscussed this with the team and you can be sure that it will never be repeatet. Best regards, your team at GHOTEL hotel & living München-Nymphenburg

6/10 Okay

Bernadette

Liked: Cleanliness, staff & service
Super friendly and helpful staff but a tiny room, the decor was overpriced and overall not great value for money if anything is on at the Messe
Stayed 2 nights in May 2019
Response from Your team of GHOTEL Hotel & Living München on May 23, 2019
Dear guest, thank you very much for staying at GHOTEL Hotel & Living München-Nymphenburg and for taking the time to review your stay. It's a pleasure to read that you were satisfied with our staff and our rooms. In Munich there are a lot of high and low seasons due to fares. We're looking forward welcoming you again in our hotel. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Off-Centre Stay !
Very nice stay. I had been staying just around the Hbf for my Munich trip so far. This is the first time to stay in a bit off-centre. Actually, it is not far away from the centre; just three stations away fron the Hbf. Comfortable room, nice neibourhood, and importantly ... large parking space, which is not really often available in Munich. This will be definitely my future option in Munich.
Stayed 1 night in May 2019
Response from GHOTEL hotel & living München Nymphenburg on May 22, 2019
Dear Guest, thank you very much for your excellent review. we are happy to hear that you enjoyed your stay at GHOTEL hotel & living München-Nymphenburg and looking forward to wecome you again soon. kind regards, Your Team at GHOTEL hotel & living München-Nymphenburg

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Alex Habekost on Apr 24, 2019
Dear Guest, thank's for taking your time and sending the review. We are glad to hear that you have enjoyed your stay at GHOTEL hotel and living München-Nymphenburg. kind regards

8/10 Good

SZE KI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Alex Habekost on Jun 13, 2019
Sehr geehrter Gast, vielen Dank für Ihr Feedback, wir freuen uns dass Ihnen Ihr Aufenthalt bei uns im GHOTEL hotel & living gefallen hat.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Team GHOTEL hotel&living München-Nymphenburg on Apr 30, 2019
Sehr geehrter Gast, vielen Dank für Ihre Bewertung, wir freuen uns wenn Sie Ihren Aufenthalt bei uns im GHOTEL hotel & living München-Nymphenburg genossen haben.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked that the property was located near public transportation. I wish the room was slight;y bigger.
Stayed 8 nights in Feb 2019
Response from Alex on Feb 26, 2019
Dear guest, thank you for taking your time to sent the review. We are happy that you enjoyed your stay at GHOTEL hotel and living München-Nymphenburg.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Alex - Hotel Manager on Nov 27, 2018
Dear guest, thank you for taking your time and your review. We are happy to see that you enjoyed you stay at GHOTEL hotel & living München-Nymphenburg.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Team at GHOTEL hotel & living München Nymphenburg on Oct 30, 2018
Dear guest, thank you for staying with us and for giving this amazing rating at Expedia. We would be happy to welcome you back on your next visit in Munich. Kind regards, your Team at GHOTEL hotel & living München Nymphenburg

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Avoid in summer - very hot and noisy - lift broken
Our rooms were on the top floor facing the street and tram stop. The rooms were unpleasantly hot and had no air conditioning. We had to keep the windows open at night and the noise from the trams thundering past was pretty intense. The trams run late and start early, so it was hard to get much sleep. The hotel's single lift was broken for the three days we stayed. Apart from these important issues, the hotel was clean and in good condition. The beds were in principle comfortable. It is located in a nice, central part of Munich.
Stayed 3 nights in Aug 2018
Response from GHOTEL hotel & living München Nymphenburg on Aug 19, 2018
Dear guest, thank you for having stayed with us. We are glad you've enjoyed you stay in Munich. But we are sorry for the inconveniences due to the Lift, which has been out of order. For the next time we recommend to book a superior room, which is bigger, quieter and is facing our inner yard. Furthermore you can enjoy a free Minibar, which we refill everyday, and more guest supplies. We are looking forward to welcoming you soon again. Sincerely, your team at GHOTEL hotel & living München Nymphenburg

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2018

8/10 Good

chan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities for the room and overall comfort
The room is like a shoe-box condominium. Well equipped. However, the disappointment is no utensil
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to trams and subway and with a beer garden at the end of the block and with parking (an extra charge) the GHOTEL was an good base from which to explore Munich. Good breakfast. Laundry on site. Helpful multilingual staff.
Stayed 2 nights in May 2018

8/10 Good

barry , bronx ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
. good place. will work with. you
arrived , and elevator broke , , from 4th floor was moved to 1 , washing machines are a great idea but , they don’t work well need updating!, , replacing , ,,, staff was very helpful ,
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and quiet, good value for money
Stayed 1 night in Feb 2018

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Very good hotel
Stayed 4 nights in Jan 2018

6/10 Okay

Richard, London

Disliked: Property conditions & facilities
very simple hotel by today's standards.
Stayed at this hotel 6 or 7 times. Always clean and tidy but just plain and boring. Tram line is noisy so go for upper floor. Not competitive anymore. Big increase in prices. Nymphenburg has so few hotels this may be only choice.
Stayed 4 nights in Dec 2017

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Bára

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Ian, Denver CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Close to underground. Good breakfast and friendly staff. I thought the room was very well laid out, had hidden cooker , fridge and sink. Plenty of storage.
Stayed 2 nights in Oct 2017

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value on hotel.
Enjoyed the hotel. Decent breakfast, friendly staff. Rooms were clean and hotel is close to bus lines and U Bahn line.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable stay
Overall stay was fine. Room was clean. location - close to metro station. We just don't like the service of the young blond girl. No smile at all, not welcoming. Asking her questions is like begging for her help!
Stayed 1 night in Oct 2017

6/10 Okay

michael r

Liked: Cleanliness, staff & service, property conditions & facilities
Great location wish it had AC like I was told.
Stayed 2 nights in Sep 2017
Response from Antelmann on Oct 9, 2017
Dear Michael, thanks a lot for take time to give us a feedback after your stay in GHOTEL hotel & living München Nymphenburg. We're really sorry we don't have AC but if you want you can get a fan. Please ask at the reception for that. We are glad to see you again in Munich or all over Germany. Your Team from GHOTEL hotel & living.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

4/10 Poor

Marlon , San Francisco

Disliked: Cleanliness, property conditions & facilities, room comfort
Wrong hotel!
They listed me in the wrong hotel!!!! They reserved a room through Expedia for the Nymphenburg location but when I arrived they said I was in the Leonstrad 11 location. I don't know who messed up between Expedia or Ghotel. It's frustrating after a long flight to have to pay for another taxi. I see from how Expedia lists it a Nymphenburg but has the Leonstrad address. I would recommend fixing that for the future
Stayed 4 nights in Sep 2017

6/10 Okay

Mike, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
good public transport links to this hotel
The receptionist on arrival was miserable and unfriendly. The hotel is really challenging to find by car, because this section of the road is part of a one way system. This is extremely frustrating and unclear. The breakfast was substantial, fresh and delicious. The bed was very comfortable and the room was .recently decorated. Although we did not require a disabled room, we were allocated one and it was really spacious. (The mirror in the bathroom has been fitted too high on the wall and is not accessible for wheelchair users)
Stayed 2 nights in Sep 2017

6/10 Okay

Carlos

Disliked: Room comfort
Bed was very uncomfortable and small. Location was not near anything . I don't think I would stay again. Just a weird and unpleasant hotel . Felt more like a motel .
Stayed 2 nights in Sep 2017
Response from Antelmann on Oct 4, 2017
Dear Carlos, thank you for take time to write your feedback. We are very sorry, that we don't meet your requirements. The GHOTEL hotel & living München Nymphenburg is situated in nice district Neuhausen, just 10 Minutes by Metro to Sendlinger Tor. Around the hotel are a lot of restaurants and bars and shopping center. Your Team from GHOTEL hotel & living München-Nymphenburg

4/10 Poor

angus

Liked: Staff & service
Disliked: Room comfort
asked for a room at the rear as the trams run in front of the hotel. got a room at the front. Room extremely warm despite the air fan. Unable to open the window at night due to traffic noise.. Fire alarm sounded at 4.30 am and had to evacutate building Fire brigade called but alarm was due to someone smoking in the room. could not get back to sleep due to traffic noise.unlikely to book again
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evenings on the terrace a great way to celebrate
Enjoyed staying in this hotel, friends were also there. It was well situated, staff were helpful and patient, ever thing required available. We especially enjoyed the terrace each evening after exploring Munich and Rothenberg and Salzburg, conversation and supper outside was a great way to celebrate.
Stayed 2 nights in Jun 2017

4/10 Poor

Barrie

Liked: Cleanliness
Disliked: Staff & service, room comfort
NO AIRCON MAKES 4 UNCOMFORTABLE STAY
Having no air con and being situated on a busy noisy street did not contribute to a restful night and when requesting a room away from the street the response... " your booking rate doesn't provide for a different room" was not acceptable or smart biz !
Stayed 1 night in Jun 2017

10/10 Excellent

Mahima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
To the point. I would stay here again if needed.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient
great location short walk from shopping centre, restaurants, supermarkets and schloss Nymphemburg and its canal. Only 2 stops via underground to main station. hotel was quiet enough, our baby wasnt disturbed from his slumber once. The little kitchenette was great for making the babies bottles and porridge. The reception staff were very helpful and pleasant. We had our dog stay with no bother too.

8/10 Good

ferma, philadelphia, pa

Liked: Cleanliness, staff & service, room comfort
Good- basic hotel
The hotel is ok. Breakfast is good. Rooms are small with basic furniture. Very clean. Hotel staff is good. I forgot my glasses and they kept them for me. No complains

10/10 Excellent

Barb, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel with cooking facilities
Nice hotel with spacious, clean rooms. Excellent if you need cooking facilities. Just three stops from Munich main train station.

10/10 Excellent

Michael, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GoHtel Fabulous
I've stayed at GHotel twice while in Munich, both stays were over a week. I go into Munich early a.m. and when to Ghotel, even though check-in was at 2:00 p.m. At 8:30 a.m. they told me my room was ready to go and that I could check in immediately. The rooms are like larger, more expensive hotels, but are extremely clean and comfortable, with a small counter kitchenette The market is right around the corner if you want to prepare meals. The staff is more-than-couteous, and usually go out of their way to accomodate you, as well as telling you the best ways to get around. The Ubahn station is next to the market and the key stop is Rotkreuseplatz. You can get anywhere in the city and back from here. Thanks again to the amazing staff of GHotel for making my stay very comofortable. BTW, if you want a beer or beverage in the middle of the night, there is a large cooler in the lobby with a full inventory, just put it on your room tab. There is a laundry room on the sublevel, complete with iron/ironing board. Make sure you get some washing soap from the market, and the machines read in German, but you can figure it out. Even though most Germans speak good English here, it's good to have a German-Amarican pocket dictionary. It's quicker to reference than fumbling with iphone. Another tip: I change my iPhone chip as soon as I get to Germany. I buy a Vodophone chip package for approx. 19 Euro, and use a small paper clip to extract the drawer. You immediately have data and roaming.