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Reviews of Motel 6 Moss Point, MS

2 out of 5
Motel 6 Moss Point, MS
7105 Highway 63, Moss Point, MS

Reviews

7.0

Good

Rating 10 - Excellent. 120 out of 305 reviews" "
Rating 8 - Good. 50 out of 305 reviews" "
Rating 6 - Okay. 38 out of 305 reviews" "
Rating 4 - Poor. 35 out of 305 reviews" "
Rating 2 - Terrible. 62 out of 305 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets had stains the bed cover full of holes and they did not supply towels my last day They did not clean floor dirty I stayed for 6 days waiting for my apartment to move in
Stayed 6 nights in May 2024

10/10 Excellent

Marquittia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, and friendly staff. Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

April

Travelled with family
I was comfortable ther and everybody was nice
Stayed 2 nights in May 2024

10/10 Excellent

Tramaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Tramaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first red flag was when we checked in. My husband is disabled, and as they didn't have an elevator, we asked for a bottom floor room. We had to pay $10 cash extra for that. We were in a nonsmoking room, however, the comforter had so many hole from cigarettes, it was irritating, as we paid for a nonsmoking room plus an extra $10 cash on arrival to be on the bottom floor. The room was obviously available and what we had reserved. Why the extra cash cost?
Stayed 1 night in May 2024
Response from Brand Experience Team on May 21, 2024
Hi Laura,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

6/10 Okay

Holly

Business traveller
Liked: Amenities, property conditions & facilities
Night manager was awesome and very accommodating as we showed up late. In the morning the am started vacuuming at 9 outside the door. It
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Holly, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Estrellita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I ask for a refund and I was told Expedia would reimburse me. The front desk manager Amy was terrible. There were stains on the bed spread on the pillow cases and burn holes on the bedspread and pillow cases. Suggested we go to another room. Still not good. Was told they had know what on site to change the bedding. I was also in a non smoking room. I would appreciate getting a refund right away but would not recommend this motel to anyone.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Estrellita,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

10/10 Excellent

Amanda

Travelled with partner
Liked: Amenities, property conditions & facilities
The owner was very friendly at check-in! She makes sure her customers are satisfied an have everything they need.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 18, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Terry

Stayed 2 nights in Apr 2024

10/10 Excellent

Katoshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Katoshia,Thank you for the excellent rating!! Maz K.#Team6

2/10 Terrible

zykerria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
She rushes u to pay for room before 11 and charger what she want
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 20, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Alfred

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is horrible and we canceled our reservation before checking into room. We were told by staff we would get a complete refund . Property is filthy and staff were as rude and disrespectful as you could possibly be. This place needs to be shut down.
Stayed 1 night in Mar 2024

10/10 Excellent

Tramaine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Tramaine,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Tramaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Tramaine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and comfortable
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Tramaine,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soonLilith#Team6

10/10 Excellent

Tramaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Tramaine,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

reggie

Stayed 2 nights in Feb 2024

10/10 Excellent

Tramaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Tramaine,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Tramaine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and nice
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Tramaine,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Tramaine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Tramaine,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Tramaine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and new
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Tramaine,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Tramaine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and improved
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Tramaine,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying there
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi KimberlyWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Tramaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Tramaine,Thank you for the perfect rating!"Lilith#Team6

10/10 Excellent

Tramaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and large suites
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi TramaineThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 14, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Robert

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Showers don’t work properly, Ac and heat and rooms don’t work towels not properly clean had someone’s hair in them and woke up to $100 dollars missing out of my wallet will not visit again
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Robert,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The housekeepers didnt change our sheets nd we got the room for a week
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi KimberlyWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

10/10 Excellent

Kimberly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying there its clean quiet pet friendly nd the people r awesome
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Kimberly,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in nobody bothered us. All good
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi JoshThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very friendly staff !
Response from Brand Experience Team on Jan 30, 2024
Hi Robert,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Tramaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All new rooms
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Tramaine,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Robert

Stayed 1 night in Jan 2024

2/10 Terrible

Robert

Stayed 1 night in Jan 2024

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Charged extra
Stayed here a few times before. This time they charged me an extra 25 dollars even though i paid when i booked. Will probably stay elsewhere next time. Good room, good location though.
Stayed 5 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Kenneth,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it
There was mouse droppings in the room. The toilet seat wasn’t connected correctly and painters tape holding together the remote control.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Robert

Travelled with pets
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarette burns in bedding. The ac unit is literally hanging off the wall. Hair is on the floor and bedding. Tv does not work. All towels have stains on them. Its like they have never heard of bleach! The lady up front refused to give me toiletries for the bathroom and was rude! I will never stay here again. The super 8 right by it are owned by the same people and it is as nasty and worse! Do NOT stay at these motels! Not enough bedding. The property around the building is nasty. The shower curtain is riddled with mold. Please do not stay here no matter how cheap it is!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 28, 2023
Hi StephenAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ppl and the rooms are clean.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Jamie, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ppl and very clean!!!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Jamie, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

John

Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Lorenzo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

KATTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel experience ever!!!!!!!
Water pressure was awful, TV would not work. No elevator. Kotex taped on ceiling to cover up smoke detector! Pillows were awful, very small and flat. Never anyone stayed at front desk. Anyone could have walked in at any time and did whatever! I want a refund!
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 27, 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6