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We were attending an event downtown when this hotel was recommended due to overbooking. Turned out to be perfect. Easy checkin. Fresh coffee. Easy ride share pickup to and from our event at the Scranton Cultural Center. After a restful night we had a good breakfast and headed in our way.
I am a long time Hilton honors member and was told at check in I was not entitled to any of my benefits and would get no credit for my stay because I booked through Expedia. The odd thing is I didn't ask. The HVAC unit in the room would only operate for 2 minutes and then shut down for 10, all night long. Breakfast was typical and morning staff were friendly and accommodating.
It was fine. Not as nice as most Hampton Inns I’ve stayed at in the past. On the second evening there was very little hot water in the shower. Breakfast was pretty good.
Our room was very clean and nicely laid out! The bed was very comfortable, and it was so nice to have a small couch to relax and enjoy! The hotel attendants were very helpful and friendly. Would definitely recommend!
Verified traveller
Stayed 1 night in Aug 2023
4/10 Poor
Cliff
Aug 16, 2023
WiFi Issues…supposedly they Upgrading WiFi…didn’t work very well…Not sure I’ll stay at this Hampton in future..Could use some Updating
Easy check in, clean rooms and very quiet the Sunday we stayed. Easy drive or UBER to Montage Mountin Pavillion where we went to see a concert. Would def stay here again.
We usually love going to Hampton Inn Hotels. We love that they usually all have an indoor pool and of course an an amazing complementary breakfast. My family and I took 3 rooms for the evening on our way to a weeklong vacation in New York and stopped at this location . When my family enter red our first floor room we were immediately hit with a strong dog order that was very unpleasant . We are dog owners so it is great that they accommodate pets, but maybe they could separate rooms that they place people with and without pets. All three families are were woken up in the middle of the night with ants and not just a few. I was also shocked how uncomfortable the beds were. This to me is very a typical of the other Hampton Inn’s we have stayed in. Very disappointed. We were supposed to stay here on the way back from vacation but I don’t think that’s happening now .