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Reviews of The Dreamland Motel

2 out of 5
The Dreamland Motel
1035 Athabasca St E, Moose Jaw, SK

Reviews

6.6
Rating 10 - Excellent. 13 out of 67 reviews" "
Rating 8 - Good. 16 out of 67 reviews" "
Rating 6 - Okay. 18 out of 67 reviews" "
Rating 4 - Poor. 13 out of 67 reviews" "
Rating 2 - Terrible. 7 out of 67 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Staff & service, amenities, property conditions & facilities
Quiet place:)
Stayed 1 night in May 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and courteous
Stayed 1 night in Mar 2024

10/10 Excellent

Helgi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

kimberley

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room i booked on expedia was not the room i received and when i inquired i was informed that it was more money even thought i showed them my confirmation. The room i did receive didn't have working heat and the shower leaked everywhere.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
All rooms have signs saying No Smoking but someone clearly still smoked in this room. Also could hear all of my next door neighbours conversations and when they called for pizza order, could even hear the guy on the phone. Unsurprisingly they also complained and mocked Dreamland motel so that was an indirect highlight.
Stayed 1 night in Nov 2023

6/10 Okay

Maureen

Clean and quiet, perfect for a night!
Stayed 1 night in Sep 2023

8/10 Good

Lawrence

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Bathroom is too small
Stayed 3 nights in Aug 2023

8/10 Good

Pamela

Stayed 1 night in Jul 2023

10/10 Excellent

Grace

Stayed 1 night in Oct 2022

6/10 Okay

Jimmy

Stayed 1 night in Nov 2022

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice quiet place... bedding was itchy
Have stayed here before with no problems... quite enjoyed it, however, this time the bedding seems to have been washed with a harsh detergent and we had to cover the bedding with our own bedding because it was itchy. No bugs...just itchy. No-one got any sleep. 4 people but only 2 towels for bathing. Otherwise, quiet area. No amenities close by. Good for a quick stop over. Owners very friendly.
Stayed 1 night in Sep 2022

2/10 Terrible

Kenneth

Disliked: Staff & service, amenities, property conditions & facilities
Never again.
Stayed 1 night in Aug 2022

10/10 Excellent

Lili

Stayed 1 night in Aug 2022

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2022

8/10 Good

George

Stayed 1 night in Jun 2022
Response from Vicky Khubber on Jun 22, 2022
Thanks for your rating!

2/10 Terrible

Gizem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in May 2022

4/10 Poor

Nancy

Stayed 1 night in May 2022
Response from Vicky Khubber on Jun 22, 2022
Thanks for your rating, please allow us to improve on your troubles staying with us!

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
No heat,tv didn't work properly
Stayed 1 night in Apr 2022

4/10 Poor

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Minimal lighting. 1 ceiling light, one bedside light for a queen bed with a bedside table on one side occupied by a mini-fridge so no room for a light or space to put your phone, your glasses or a book. No light at a desk in the corner. No counter space in a minimal bathroom. Recently renovated but very few power outlets. No closet. 1 clothes hanger on a rack on the wall.
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok, but not the best
The manager was super friendly and give us a good service, but the room needed love. Not really clean...I was scared to let my suitcase on the floor. But finally, even if I was scared of bed bugs, everything was okay.
Stayed 1 night in Aug 2021

8/10 Good

Eric

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from nick and vicky on Nov 4, 2020
Thanks for staying with us .we appreciate your feedback.

2/10 Terrible

Elise, Kelowna

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smelled like they just put new carpet over old carpet. Lamp shades were stained yellow. The old wiggley chair was recovered by stapling new material over looks like a 20 yr old did renovations. Outside door dirty so much for covid .....Because I took 15 mins to go ask for Refund the gentleman at desk said no refund !! So I gave back my key and had to go find another hotel .
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our original room was so small it was difficult to move around, and it smelled real bad. We paid to upgrade to a kitchenette. It was clean and much roomier, but it was cold with no thermosat to turn the heat up. We were given a space heater to help. Lamps were either not working, falling apart or bulbs were blown, so lighting was poor both in the room and the hallway. Let management know, but nothing was done to rectify the situation.
Stayed 2 nights in Feb 2020
Response from nick and vicky on Mar 19, 2020
thanks ,your feedback.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Door would not close and stay locked. And there were multiple bugs in the kitchen and bathroom. Also the people upstairs were very loud.
Stayed 1 night in Oct 2019

6/10 Okay

Lyndsey

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Rose

Disliked: Cleanliness
Dreamland in moose Jaw
The room smelt really musty we had to go by fabreeze and room deodorizer I went to move a table to put my computer on it was so dirty under and behind it I could not move it or my Husband would have never stayed there I believe the carpet and furniture need to be shampooed the cleaners need to clean around and behind furniture. Other than that the room was large and comfortable.
Stayed 3 nights in Aug 2019

2/10 Terrible

Destiny

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I would NOT recommend this hotel! It smelled so strongly of wet carpet that we could hardly stand it. The ceiling looked to have severe water damage and black around all the corners and edging. The tub wouldn't drain and was missing bits of hardware on the facet so it wasn't useable, besides the fact that there were OTHER PEOPLE'S HAIRS IN THE TUB. Grime in all the corners, no way to call the front desk, no shampoo only tiny soaps, the phone was disgusting, the decor was out of date... we didn't dare go under the blankets on the bed. save yourself the money and go somewhere you can actually sleep.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from nick and vicky on Aug 9, 2019
Thanks for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from nick and vicky on Aug 9, 2019
Thanks for staying with us .

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet non functional, spewed sewage from beneath the fixture all over the bathroom. Staff very reluctant to help with the problem, accusing us of doing something to cause the problem and initially refusing to consider changing rooms. Eventually offered a room change right next door to problem room, which clearly was malfunctioning similarly. We had to move on to another hotel. Request to provide refund for payment made at checkin refused. Will be following up with expedia and with credit card provider in attempt to obtain cancellation of cc payment. If unsuccesful, $100 down the drain...but at least something went down the drain, if not down the toilet drain. Lol
Stayed 1 night in Jul 2019

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTE NIGHTMARE
After a long and hot day at the Air show in Moose Jaw We finally arrived at the Dreamland Motel to check in. Only they gave our room away!! I booked online using Hotels.com 3 months prior, received a confirmation number however they did not book me a room! The owner Khubbart said he owned another motel downtown called Capone's Hideway. I did not realize what hell awaited us until we opened the door to the grossest, dirtiest, sketchiest room I have ever stepped foot into. It had not been cleaned, things were broken and falling apart! Beyond disgusting. There was no smoke alarm, microwave was broken, A/C was caked with dust and barely worked. If it wasn't 9 pm and if we weren't 3 hours away from home we would have left that prison rom in a heartbeat. Even though it was Dreamland Motel's screw up they expected me to pay full price for literally the most atrocious room I have ever set my eyes on. It looked like a drug dealer room with fluorescent lights and the sink broken and falling off the wall. We will NEVER go back to either the Dreamland Motel of Capone's Hideaway. Horrible horrible. I want a full refund for their HUGE mistake.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

adele, manitoba

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The air conditioner did not work in our room and it was 36 outside. I feel they knew about it but had not fixed it from previous complaints possibly. The door needs to fit tighter so as nothing can get in such as bugs and mice. \i feel the carpet also needed a good cleaning.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The front desk staff was very pleasant. The rooms are not in great shape but the bed was comfortable and the sheets were very clean. The towels looked like they had been around too long.
Stayed 3 nights in Aug 2018

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from vicky and nick on Jul 12, 2018
thanks for staying with us .we appreciate your feedback

6/10 Okay

Ash

Ok
Stayed 1 night in Mar 2018

8/10 Good

deborah

Liked: Cleanliness, staff & service
clean room but very small. super friendly service.
Stayed 1 night in Mar 2018

8/10 Good

Guy, Regina

Liked: Staff & service
Authentic Motel Experience
What a great place! Almost half the price of all the rest yet you get your own entrance, a full kitchen and floor to ceiling wood paneling. It's old but it well kept and very comfortable. If you want a deal, or want an authentic motel experience, or want a good place to stay for the night - then this is your place. Most other hotels in Moose Jaw are way overpriced, but this place is not. Most places this price are real dives but this place is not. The people at the front desk are also very friendly, down to earth and helpful.
Stayed 1 night in Feb 2018
Response from nick and vicky on Feb 3, 2018
thanks for staying with us . we appreciate your feedback

6/10 Okay

T, yyc

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not willing to work with the customer on situations
Stayed 2 nights in Sep 2017

6/10 Okay

rebekah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice room size, had full kitchen and was very clean. Bed was lousy. Not the safest neighborhood and door didn't lock well.
Stayed 1 night in Aug 2017

8/10 Good

John, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It takes dogs
Quiet, clean and blocks away from anywhere to sit down and eat.
Stayed 1 night in Sep 2017

6/10 Okay

Rhey, Edmonton, Alberta

Nice room..
The room was too hot because of the thermostat I think was broken. But when we asked for a help to fix that they responded immediately. So we were glad that we slept comfortably.
Stayed 1 night in Sep 2017

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, room comfort
It's description is an economy motel and at the price, they provided us a comfortable bed,a clean space, friendly and helpful staff. It is easy to find and quiet; meals are to be found elsewhere. It suited our needs well.
Stayed 4 nights in Sep 2017

4/10 Poor

Dusty, Nanaimo, BC

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Glad it was one night
The man at the desk was very friendly. The room was clean but very dated. The driveway to around the back needed to be swept. It had dirt coming up the curb. I found this unpleasant. There was a homemade box stair to get to the doorway. My husband is on crutches. I had made that clear before going to the room. He was able to get in the door, but I was not impressed. The shower had no floor mat for the tub. I felt it was not safe for my husband to get in and out of. He did not shower there. If we ever go back to Moose Jaw, and I hope we will, we will not stay there again.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
A great rest stop!
It was a perfect stop for 1 am. The staff (thank you so much!) stayed up waiting for me to arrive! We parked right at the room's door, carried in our stuff and left by 7 am. Perfect spot to clean up and rest!
Stayed 1 night in Aug 2017
Response from Nick on Sep 2, 2017
Thank u

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Secluded
This is an antique of a hotel, a little creaky, but interesting. Very good price. The town is small, but not rundown. Blair is up and coming with an excellent library, several food choices and a nice pub just a block away. Beware that one of the ways they save money is the place only has staff for limited hours.
Stayed 1 night in Aug 2017

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Great place for the price and handy to get around
Stayed 1 night in Jul 2017