Many Thanks Leroy! Looking forward to having you again

Thank much Rose. We appreciate your feedback.

Hi Christopher - Your review is fully appreciated. We hope you will visit again soon.

Appreciate your candor, Sandra. We appreciate your feedback. Thanks again for having chosen us.

Thanks Hortense. Thanks for taking the time to do a review.

Thanks for the review Nadine -Although we appreciate the review, it might have been helpful if you highlighted the issue you had so that we could possibly correct it. But nonetheless, your feedback is appreciated

Sorry we didnt meet your expectations Gunasekaran - Perhaps you would care to explain what went wrong?

Hi Sandra - We really appreciate the feedback. Cant wait to have you again!

Hi Delereese -Thank you for taking the time to share your feedback about your recent stay at Altamont West Hotel. We appreciate your kind words regarding our polite staff and the cleanliness of our rooms. It's wonderful to hear that you were in contact with us prior to your arrival, and we were able to assist you with your reservation changes smoothly.We apologize for any inconvenience you experienced with the bathtub in your room, and we appreciate your understanding. Our maintenance team will look into this matter promptly to ensure that it is addressed and resolved for future guests. Your comments about the complimentary breakfast are duly noted, and we will review the options to enhance our offerings.We are pleased to hear that you found the property to be decent overall, and we're glad you enjoyed the Jamaican breakfast. Your mention of the additional guest charge is important for other guests to be aware of, and we will ensure that this information is communicated more clearly during the booking process.It's heartening to know that, despite the challenges, you would consider booking with us again. We look forward to the opportunity to host you in the future and provide an even more enjoyable experience.If there is anything specific you would like us to address or improve upon, please feel free to reach out to us directly. Thank you once again for choosing Altamont West Hotel, and we hope to welcome you back soon.

Thank you so much for choosing Altamont West Hotel and taking the time to share your feedback. We're delighted to hear that you enjoyed many aspects of your stay with us.We're thrilled that you found our service wonderful and that the restaurant was a delightful surprise for you, even if the pricing was a bit on the higher side. We strive to provide a memorable and enjoyable experience for our guests, and it's fantastic to know that we succeeded in making your stay special.Your compliments about our convenient location are greatly appreciated. We understand the importance of accessibility for our guests, and we're glad that our location met your expectations.On the flip side, we sincerely apologize for the inconvenience you experienced with the cleanliness of the shower floor. Your feedback is valuable, and we will address this issue promptly to ensure that future guests do not encounter the same issue. Maintaining a clean and comfortable environment is a top priority for us, and we appreciate you bringing this to our attention.We also apologize for the disturbance caused by the loud music from outside the hotel. We understand the importance of a peaceful stay, and we will explore ways to minimize external noise disruptions to enhance our guests' experience.It's wonderful to hear that despite these challenges, you still found value in your stay with us. We truly appreciate your understanding and positive attitude. We are committed to continuous improvement and would love the opportunity to welcome you back on your next visit to provide an even better experience.If there's anything specific you'd like us to address or if you have additional suggestions, please feel free to share. Your input is invaluable as we strive to create the best possible experience for our guests.Thank you again for your valuable feedback, and we look forward to hosting you again at Altamont West Hotel.

Thank you so much for choosing Altamont West Hotel as your go-to accommodation for your arrival before heading to the mountains. We truly appreciate your loyalty and are thrilled to be a part of your travel routine.It warms our hearts to know that you trust us with the start of your mountain adventures. Creating a comfortable and welcoming atmosphere for our guests is our top priority, and we're delighted to be a part of your journey.If there's anything specific you enjoy about your stays with us or if there are ways we can make your experience even more special, please don't hesitate to let us know. Your feedback is invaluable, and we want to ensure that each visit is as seamless and enjoyable as possible.We look forward to welcoming you back to Altamont West Hotel on your next trip before you head to the mountains. Safe travels, and thank you for making us a part of your travel traditions.

Thanks Geoffrey...We appreciate the positive feedback

Hi Marcia - Thanks for the feedback. Very helpful.

Hi Antoneita -Thank you so much for taking the time to share your experience at Altamont West Hotel. We're delighted to hear that you enjoyed your stay with us and appreciate your positive feedback.It's great to know that our location on the hip strip suited your preferences. We strive to provide a tranquil and safe environment for our guests, and we're thrilled to hear that you found our hotel to be quiet and secure.We're also pleased that you found your room comfortable, even though it "didn't have windows" (it has windows which open to the interior walkway). We understand that preferences vary, and we're glad that you appreciated the cozy and dark atmosphere. Our team works hard to create a welcoming and enjoyable space for all our guests.It warms our hearts to hear that you enjoyed the breakfast and that the open balcony provided a nice spot for you to relax with a cup of coffee. Providing a pleasant and memorable experience for our guests is our top priority, and your feedback is a great encouragement for our team.We truly appreciate your kind words and hope to have the pleasure of hosting you again at Altamont West Hotel in the future. If there's anything specific you'd like us to improve or if you have any suggestions, please feel free to share. Your input is invaluable as we continuously strive to enhance our guests' experience.Safe travels and warm regards,

Thanks for the high ratings Paul...We hope to have you again soon

Hi Dwight - Thanks for choosing us. We are sorry that you were not satisfied with your recent visit. Hoping that you will return and let me know exactly what the issue was.Best regards

Hi Terrace - Thansk for the review.

Hi Marsha - It was our pleasure having you. Thanks so much for the feedback!

Hi Marcia - Thanks for the positive feedback. Looking forward to having you again.

We appreciate the review.Many thanks

Hi Mze - Thanks for the review and for taking the time to point out your observations. We take all reviews seriously. I have asked for a review of what happened with your stay. In the meanwhile, please accept my apology for the perceived substandard service. It is quite abnormal to hear.

Thank you so much for taking the time to share your feedback following your recent five-night stay with us. We are thrilled to hear that you and your family enjoyed your time at our hotel, and we appreciate your kind words about our clean rooms, excellent staff, and convenient location with the beach just across the street.It's wonderful to know that you found our breakfast enjoyable, although we appreciate your suggestion for additional options. We will certainly take this into consideration as we strive to continually enhance our offerings.A special thanks for recognizing the outstanding efforts of our team members. Tameka, Danieka, Sasha, Marcia, Cassandra, Juliet, the dedicated room attendant, the maintenance team, and Mr. Robinson are indeed valuable members of our staff. Your commendation serves as a great motivation for them to continue going above and beyond to ensure our guests have exceptional stays.We are delighted to have exceeded your expectations, and we look forward to welcoming you and your family back to our hotel in the future. If there's anything specific you'd like to see in our breakfast options during your next visit, please feel free to share your preferences with us.Thank you once again for choosing to stay with us and for your heartwarming review.

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed our hotel's great location, with the beautiful and tranquil public beach just across the street. It's fantastic to know that the proximity to Montego Bay town and the convenient access to the airport/Knutsford Express contributed to your overall satisfaction.We're thrilled that you found your room to be pleasant and that you enjoyed the breakfast we provided. Our team strives to offer a variety of options to suit different preferences, and we're pleased to learn that it met your expectations. It's also heartening to hear that our staff's friendliness added to the enjoyment of your stay.Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any specific feedback on how we can further enhance your experience or if there's anything particular you'd like to see in the future, please feel free to let us know.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another great experience.

Many thanks Tyreke!

Thnaks Natasha - We appreciate the feedback

Thanks for having chosen us, Diana . Looking forward to having you here again

Truly appreciate the feedback Shonique!

Many thanks Peter! Hope to have you again

Many thanks Winston - Looking forward to having you again.

Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay. We appreciate your feedback as it helps us identify areas for improvement.We are genuinely sorry to hear that you found our staff to be less than friendly. Hospitality and guest service are of the utmost importance to us, and it is disheartening to learn that we fell short of your expectations. Please be assured that we take your comments seriously, and we are committed to addressing this matter promptly.To ensure that our team provides the best possible service, we will be conducting additional training sessions to enhance their interpersonal skills and customer service etiquette. We value the opportunity to learn from our guests, and your feedback will be instrumental in helping us make the necessary improvements.If there are specific incidents or interactions that stood out to you, we would appreciate more details so that we can address them directly and implement corrective measures.Once again, we apologize for any inconvenience you may have experienced, and we sincerely hope to have the opportunity to welcome you back in the future, where we can demonstrate the improvements we have made.Thank you for your understanding and for choosing our hotel.

Many thanks for choosing us Joy! Your feedback is truly appreciated. Looking forward to having you again.