Front of property

Reviews of Chateau Moncton Trademark Collection by Wyndham

4.5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1690 out of 2147 reviews" "
Rating 8 - Good. 365 out of 2147 reviews" "
Rating 6 - Okay. 59 out of 2147 reviews" "
Rating 4 - Poor. 15 out of 2147 reviews" "
Rating 2 - Terrible. 18 out of 2147 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel
Stayed 1 night in Mar 2024

6/10 Okay

Abigail

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Even with the renovations you can still know the building is older. It gave me ‘motel vibe’ from the food to the customer service to the constant noisy children. Room was good though! Overall a great pass through.
Stayed 2 nights in May 2024

10/10 Excellent

Cecile

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Je vais retourner c’est sure
Stayed 2 nights in May 2024
Response from Kevin on May 21, 2024
Merci d'avoir pris le temps de nous faire part de votre expérience au Château Moncton, Trademark Collection by Wyndham. C'est toujours un plaisir de recevoir des commentaires positifs.Je suis particulièrement heureux que vous ayez trouvé votre séjours merveilleux. Je partagerai vos commentaires avec notre équipe qui, j'en suis certain, sera encouragée par vos remarques. Chez Trademark Hotel Collection, nous enfforçons continuellement de dépasser vos attentes. Merci encore d'avoir partagé votre expérience, et nous espérons avoir le plaisir de vous servir à l'avenir.

10/10 Excellent

Shireen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, staff very friendly and curtious
Stayed 1 night in May 2024
Response from Kevin on May 21, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Won, Langley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the Expedia, there is a self-laundry facility, but the hotel does not have it. Except that everything is good.
Stayed 1 night in May 2024
Response from Kevin on May 21, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. We will make sure to make the correction for the self-laundry facility on the Expedia website. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jeffery, New Minas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2024
Response from Kevin on May 21, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Vidhya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to restaurants
Stayed 3 nights in May 2024
Response from Kevin on May 21, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kevin on May 21, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Regixan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast
Stayed 1 night in May 2024
Response from Kevin on May 21, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location near to the river walks and not far from restaurants
Stayed 1 night in May 2024
Response from Kevin on May 16, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been upgraded since my last time there. Better rooms for the dollar and a great breakfast. Would definitely be back. Very central
Stayed 1 night in May 2024
Response from Kevin on May 16, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , frendly staff
Stayed 3 nights in Apr 2024
Response from Kevin on May 15, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Shibli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very good
Stayed 2 nights in May 2024
Response from Kevin on May 14, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located close to the city centre, yet did not charge extra for parking and is easily accessible. The area at the back of the property is open and nicely kept right on the riverfront. Hotel is walking distance to restaurants, banks, grocery stores, and other shops.
Stayed 1 night in May 2024
Response from Kevin on May 14, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to watch the tidal bore from the parking lot
Stayed 1 night in May 2024
Response from Kevin on May 13, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

EDGAR

Travelled with family
Liked: Amenities
Great service and location
Stayed 2 nights in May 2024
Response from Kevin on May 13, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hallways, great room and super comfy bed
Stayed 1 night in May 2024
Response from Kevin on May 13, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

tiffany

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Kevin on May 13, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kevin on May 9, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Denise Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We actually really enjoy staying at this hotel. Other than a less than friendly greeting from the front desk staff we have absolutely no complaints. Perhaps he was just having a bad day but it was certainly not a welcoming arrival, also he failed to inform us of any information pertaining to our stay. ( breakfast hours, checkout times etc ) Other than that, we had a lovely time. Our room was clean, quiet and cozy. This incident wouldn’t reflect on us booking again. We have stayed at the hotel before and we would definitely stay here again the next time we decide to visit Moncton.
Stayed 1 night in May 2024
Response from Kevin on May 6, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Also, we would like to apologize for the less than friendly greeting and the important information not given at check-in. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Kevin on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Andrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kevin on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Will go again.
Stayed 1 night in Apr 2024
Response from Kevin on May 1, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. The included hot breakfast was very nice (scrambled eggs, sausage, bacon, home fries, baked beans etc), beds super comfy. A wonderful boardwalk that goes on for miles runs right behind the property. A nice bonus if you want to go for a long walk or jogging. Great value for the price.Highly recommend this property.
Stayed 2 nights in Apr 2024
Response from Kevin on Apr 30, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Madeleine

Stayed 1 night in Apr 2024
Response from Kevin on May 21, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal suite was amazing with the massive walk in shower with multiple shower heads, the tub big enough for two, rest of the room was massive enough to do whatever you’d like. Hot breakfast over looking the river. Close enough to walk to the ‘Keg’ for supper then stroll back along the boardwalk..
Stayed 1 night in Apr 2024
Response from Kevin on Apr 29, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kevin on Apr 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kamolmas

Travelled with family
Very nice and clean
Stayed 1 night in Apr 2024
Response from Kevin on Apr 29, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay.
Stayed 1 night in Apr 2024
Response from Kevin on Apr 29, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Fernand

Travelled with partner
L’intérieur de la chambre est de niveau 4 étoiles, mais plusieurs aspects de l’hôtel sont comme le parement extérieur : artificiel et mauvaise copie. La réception est tout juste correcte, sans aucun sens de courtoisie. Le café du matin est horrible et servi dans des gobelets de carton, sans compter les ustensiles qui sont de qualité plus qu’inférieure. Bien que le service du petit-déjeuner ne soit fait qu’en anglais, la préposée, une Ukrainienne, est un modèle de politesse, de gentillesse et de courtoisie. Le service offert par cette personne améliore en tous points les côtés négatifs mentionnés plus haut.
Stayed 1 night in Apr 2024
Response from Kevin on Apr 29, 2024
Merci d'avoir pris le temps de nous faire part de votre expérience au Château Moncton, Trademark Collection by Wyndham. Je suis désolé et permettez-moi de vous présenter mes excuses les plus sincères.Vos commentaires sont très importants pour nous, et je suis attristé d'apprendre que votre séjour n'était pas satisfaissant. Soyez assuré que nous prenons les mesures appropriées pour résoudre le problème et prévenir tout événement futur. Chez The Trademark Hotel Collection, nous nous efforçons continuellement de répondre à vos besoins et à vos attentes. Nous apprécions le temp que vous avez pris pour partager vos préoccupations, et nous espérons que vous nous donnerez l'occasion de mieux vous servir à l'avenir.

10/10 Excellent

Alisha

Stayed 4 nights in Apr 2024
Response from Kevin on May 16, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watching the moon shine over the Petitcodiac River from my bed. So beautiful!
Stayed 2 nights in Apr 2024
Response from Kevin on Apr 25, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Robert

Travelled with family and small children
Very comfortable. Enjoyed the quietness
Stayed 1 night in Apr 2024
Response from Kevin on Apr 25, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Price
Stayed 1 night in Apr 2024
Response from Kevin on Apr 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bruce, Dartmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly knowable staff .Great location
Stayed 2 nights in Apr 2024
Response from Kevin on Apr 22, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Alyssa Louise Erika

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Kevin on Apr 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from highway. View of river
Stayed 1 night in Apr 2024
Response from Kevin on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MARIANO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kevin on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MaryLou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times and never had a bad experience
Stayed 2 nights in Apr 2024
Response from Kevin on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and rooms
Stayed 1 night in Apr 2024
Response from Kevin on Apr 12, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Ying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WI-FI is a bit strange to get connected, but other than that everything is fine. The breakfast was great.
Stayed 1 night in Apr 2024
Response from Kevin on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wentao

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beyond expectations
Stayed 1 night in Apr 2024
Response from Kevin on Apr 10, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights for our anniversary friday night was excellent not one complaint then saturday night there was kids playing hockey in the halls loud yelling hitting things called front desk after 30 minutes one of the children mothers spoke to the children after another 15minutes kids were quiet for maybe 20 minutes then same thing again no one from hotel came to check etc when checking out told reception how loud it was and response was they r here alll week!! We actually checked out earlier on sunday because we were so fed up with the noise on saturday night! And I am sure we couldnt have been the only ones to compain
Stayed 2 nights in Apr 2024
Response from Kevin on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there was issues with noise in the hallway from teams. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

J. Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean room comfy beds and pillows and bathroom with double sinks and full body shower. Refrigerator and coffee maker but oddly no microwave
Stayed 1 night in Mar 2024
Response from Kevin on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice staff
Stayed 2 nights in Mar 2024
Response from Kevin on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Celine, Miramichi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous! Room was super clean and big! Would definitely come back! 5 stars!
Stayed 1 night in Apr 2024
Response from Kevin on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying at the Chateau Moncton
Stayed 1 night in Mar 2024
Response from Kevin on Apr 2, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Khalid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience! We loved and enjoyed our stay!
Stayed 1 night in Mar 2024
Response from Kevin on Apr 2, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Mar 2024
Response from Kevin on Apr 2, 2024
Thank you for taking the time to tell us about your experience at Chateau Moncton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us and thank you for the kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Mar 2024
Response from Kevin on Apr 2, 2024
Thanks for staying with us. We appreciate your feedback!