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Reviews of Casino New Brunswick

4.5 out of 5
Casino New Brunswick
21 Casino Drive, Moncton, NB

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1007 reviews" "
Rating 8 - Good. 281 out of 1007 reviews" "
Rating 6 - Okay. 92 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 19 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Allison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice, clean, spacious. So convenient to stay on site at the casino. Right across from mcdonalds, burger king and ihop. That being said, the price of the rooms doesnt line up with no free breakfast and the small pool
Stayed 1 night in May 2024

10/10 Excellent

Catherine

Travelled with partner
Beautiful place
Stayed 1 night in May 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Minoo on May 11, 2024
Thank you Nathalie. Appreciate your feedback :)

8/10 Good

Kellt

Liked: Cleanliness, staff & service
Property needs a facelift getting dated
Stayed 2 nights in Apr 2024
Response from Eric on May 9, 2024
Thank you for taking the time to leave a review, I've relayed your feedback to management.

8/10 Good

Scovasky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No offer of breakfast. Doors loud in shutting!
Stayed 1 night in May 2024
Response from Eric on May 6, 2024
Thank you for taking the time to leave a review, I've relayed your comments to management.

10/10 Excellent

Tina

Travelled with partner
Everything was perfect, great nice
Stayed 1 night in May 2024
Response from Minoo on May 4, 2024
Thank you for your feedback. We appreciate it!

4/10 Poor

Ryan

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The only real perk of this property is it’s attached to the casino … nothing really screams that luxury you want to feel from a property that’s slogan is “A taste of Vegas” the rooms are outdated with stains everywhere and the worlds worst pillows they are so tiny and uncomfortable , the staff are pretty rude ,I didn’t even get asked how my stay was. Coming here with the intentions of high rolling and not feeling that exciting feel you get staying somewhere nice really makes me not want to return to this property so beware you’ll be let down with the Vegas intentions
Stayed 2 nights in May 2024
Response from Minoo on May 4, 2024
I am sorry that your hotel stay wasn't as per your liking. Your concerns have been forwarded to the concerned department managers.

6/10 Okay

Sarah, Quispamsis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It was just ok, rather pay the same to be downtown.
Stayed 1 night in May 2024
Response from Minoo on May 4, 2024
Thank you for your feedback.

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Minoo on May 4, 2024
Thank you for your feedback.

8/10 Good

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we liked the restaurant, availability of snack machines was disappointing. The first staff we encountered made us feel we were putting her out, but the rest of the staff we encountered were great.
Stayed 1 night in Apr 2024
Response from Eric on May 3, 2024
Thank you for taking the time to leave a review, I'm sorry to hear things weren't to your liking, I've relayed your comment to management.

4/10 Poor

Patty

Travelled with partner
Disliked: Cleanliness
Stayed one night in a king room. The room was very spacious as was the bathroom that is about all I can say positive. The carpet was dirty and had red stains not sure from what, the walls were covered in greasy finger prints and old pieces of tape. The furniture is very worn, the chairs were dirty and had no padding left on the seat. The wooden furniture was was worn. The tile in the shower was broken in section and there was a huge square section that was discoloured. Around the edges of the tiles in the bathroom were dirty. The whole room needs an upgrade and deep clean. I will not return. Definitely not worth the 250$ we pad. I would have left but every hotel was full.
Stayed 1 night in Apr 2024
Response from Minoo on May 4, 2024
We are really sorry that the hotel stay was not up to your standards. Your concerns have been forwarded to the concerned department managers.

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to stay after a good show
Stayed 1 night in Apr 2024
Response from Eric on May 1, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Eric on May 2, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful venue and lots of fun
Stayed 1 night in Mar 2024
Response from Eric on Apr 30, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

6/10 Okay

Paul

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities
Sound in the halls were very load
Stayed 1 night in Apr 2024
Response from Eric on Apr 29, 2024
Thank you for taking the time to leave a review, I've relayed your message to management.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Eric on Apr 26, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

4/10 Poor

Rene

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Dated, no microwave in room or continental breakfast. Furniture was notchy, doors felt like not adjustedd.
Stayed 2 nights in Apr 2024
Response from Eric on Apr 24, 2024
Thank you for taking the time to leave a review, I've relayed your comment to management.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment venues were great
Stayed 1 night in Apr 2024
Response from Eric on Apr 24, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, fun to have the show and casino attached
Stayed 1 night in Apr 2024
Response from Minoo on Apr 21, 2024
Thank you for your feedback! We appreciate it! :)

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have convenience of the hotel and casino where one can have quiet time and entertainment whether playing at casino, people watching and live music when available.
Stayed 2 nights in Apr 2024
Response from Minoo on Apr 21, 2024
Thank you for your feedback! We appreciate it :)

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Minoo on Apr 27, 2024
Thank you for your feedback. We appreciate it! :)

8/10 Good

Margaret, Thomaston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting in room dim.
Stayed 1 night in Apr 2024
Response from Minoo on Apr 20, 2024
Thanks for your feedback. We appreciate it! Your concern has been raised to the department head.

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Minoo on Apr 20, 2024
Thanks for your feedback. We appreciate it!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Clean, comfortable rooms, easy parking and great location.
Stayed 1 night in Apr 2024
Response from Eric on Apr 18, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

10/10 Excellent

Linora

Stayed 1 night in Apr 2024
Response from Eric on May 6, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

10/10 Excellent

Pattyacole@hotmail.com

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a few more plugs in convenient places.
Stayed 1 night in Apr 2024
Response from Eric on Apr 17, 2024
Thank you for taking the time to leave us a review.

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
What a great spot to stay! Pool, Casino, restaurant.. everything u really need in a good stay :)
Stayed 1 night in Mar 2024
Response from Eric on Apr 16, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

10/10 Excellent

Genevieve, Saint John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing visit, concert, casino and food
Stayed 2 nights in Apr 2024
Response from Eric on Apr 16, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Eric on Apr 16, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

10/10 Excellent

Johna Lee

Always a great stay
Stayed 1 night in Apr 2024
Response from Eric on Apr 16, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

8/10 Good

Germain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Eric on Apr 15, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

10/10 Excellent

Joy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it’s proximity to everything
Stayed 1 night in Apr 2024
Response from Minoo on Apr 14, 2024
Thank you for your feedback. We appreciate it! :)

8/10 Good

Ghislain

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We get there arund 3 15 pm to Check in and they made us turn around ! Checking time only at 4! Stupid
Stayed 1 night in Apr 2024
Response from Minoo on Apr 13, 2024
Hello Ghislain, Our guaranteed check-in time is at 4 pm, however we accommodated you at 3.38 pm on a concert night! We encourage you to check the hotel's check-in time for future reservations to avoid disappointment. Thank you.

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 1 night in Apr 2024
Response from Minoo on Apr 13, 2024
Thank you for your feedback. We appreciate it! :)

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, amenities
It took 45 minutes to check in, the line was long and slow. We paid without a visa, so they added $100 to the stay and didn’t tell us if we had just used our visa we wouldn’t have to do that. Then had to check out with them to get the $100 back. Again, they didn’t mention that they had to check our room before giving us our money back.
Stayed 1 night in Apr 2024
Response from Minoo on Apr 13, 2024
Thank you for your feedback. Your concerns have been raised to the department head.

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall was very good. However the pillows were terrible and negatively affected sleep.
Stayed 1 night in Apr 2024
Response from Minoo on Apr 13, 2024
Thank you for your feedback. Your concerns have been raised to the department head.

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and bathroom, clean and smelled fresh
Stayed 1 night in Apr 2024
Response from Minoo on Apr 13, 2024
Thank you for your feedback. We appreciate it! :)

8/10 Good

Michael, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and spacious. Bed was comfortable. TV statuos did not seem to come in very sharp. Dim lighting in room. Hotel not close to town.
Stayed 1 night in Apr 2024
Response from Eric on Apr 12, 2024
Thank you for taking the time to leave a review.

10/10 Excellent

Michael

I had a great stay. Spacious room. Comfortable. I will choose this location for future stays
Stayed 1 night in Apr 2024
Response from Eric on Apr 12, 2024
Thank you for taking the time to leave a review, we look forward to seeing you again in the future.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
spacious room
Stayed 1 night in Apr 2024
Response from Eric on Apr 12, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
The property was nicely located and easy to get to from the highway and the staff were very friendly. The common area of the hotel were very nice, however the rooms need some TLC and updating. They were clean, but worn and very dark. Also it was very noisy and wouldn't be my first pick of a place to stay again.
Stayed 1 night in Apr 2024
Response from Eric on Apr 17, 2024
Thank you for taking the time to leave a review. I've relayed your comments to management.

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not as nioe as it was
Stayed 1 night in Apr 2024
Response from Eric on Apr 11, 2024
Thank you for taking the time to leave a review.

10/10 Excellent

Ruchir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very specious and clean. The location is very convenient.
Stayed 1 night in Apr 2024
Response from Eric on Apr 10, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

10/10 Excellent

Tom, Dartmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit frequently but never stay at motel. Very nice. Fruendky staff. Clean room and easy access to Casino. Shame the buffet isn't open every day but the pub was ok in a pinch. I would definitely stay again
Stayed 1 night in Apr 2024
Response from Eric on Apr 10, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Eric on Apr 10, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

10/10 Excellent

Gerald

Travelled with partner
Liked: Amenities
Easy checkin and a nice property
Stayed 1 night in Apr 2024
Response from Eric on Apr 8, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.

8/10 Good

Karie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice clean updated rooms
Stayed 1 night in Apr 2024
Response from Minoo on Apr 6, 2024
Thank you for your feedback. We appreciate it! :)

8/10 Good

Priscilla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient pedway to Casino for concert we attended. Easy checking, lots of parking close to the doors.
Stayed 1 night in Apr 2024
Response from Minoo on Apr 6, 2024
Thank you for your feedback. We appreciate it! :)

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Minoo on Apr 6, 2024
Thank you for your feedback. We appreciate it! :)

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to casino! super clean and friendly
Stayed 1 night in Apr 2024
Response from Eric on Apr 3, 2024
Thank you for taking the time to leave a review, we hope to see you again in the future.