Comfort Double Room, Terrace, Sea View

Reviews of Hôtel Pavillon Impérial

2 out of 5
Hôtel Pavillon Impérial
9 Avenue de la Madone, Menton, Alpes-Maritimes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 107 reviews" "
Rating 8 - Good. 36 out of 107 reviews" "
Rating 6 - Okay. 8 out of 107 reviews" "
Rating 4 - Poor. 3 out of 107 reviews" "
Rating 2 - Terrible. 0 out of 107 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent location and good value
Rooms are small but have everything you need and fortunately AC was really good. Reception staff/owner nice, helpful and friendly, although hours are slightly limited. Cleanliness was good. Location is excellent. Very good value for money.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place in from of the beach.
Hotel is very pretty, very clean, location is excellent. The owner is awesome. She makes your stay the best. Breakfast is very good. I stayed with my daughter and I enjoyed two nights of good resting, nature and beach. I would recommend it.
Stayed 2 nights in Jun 2023
Response from Françoise on Jul 1, 2023
Dear Sonia,What a wonderful review and compliment to the entire team! We strive to go above and beyond to exceed our guests expectations. Exemplary service is the key to our success and I am thrilled to know that we achieved this! I am delighted you enjoyed the hotel's location, very convenient to fully enjoy the city of Menton or to take the train, bus, or walk to many different destinations nearby! We are looking forward to your next stay with us. Please return soon. Best regardsFrançoise

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Catherine on Sep 3, 2021
Nous vous remercions chaleureusement pour cette excellente note. Nous mettons tout notre cœur à recevoir nos hôtes en Amis. Le Pavillon est un hôtel 2 étoiles, rénové et climatisé. Le jardin ombragé offre un coin de verdure pour se ressourcer entre 2 visites ou baignades. Au plaisir de vous revoir très bientôt.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and I noticed it said two stars. I went surely not as I like five stars better! And it is probably the best two stars in the world. The rooms are clean, big enough with air conditioning and double pane windows so quiet. And the owners are extremely nice and welcoming. Excellent value for money.
Stayed 1 night in Aug 2021
Response from Françoise on Aug 22, 2021
We thank you for that very nice comment and the excellent observations. We put all our positive energy to ensure that our Guests have a pleasant stay at the Pavillon. Cleanliness and friendliness are our priorities. We share your pleasant compliments with our entire team. We look forward to welcoming you again. Kind regards. Françoise

8/10 Good

SARAH, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the beach in France
The location was great and the staff was very friendly, giving us a welcome drink!
Stayed 1 night in Jul 2019
Response from alexandra on Aug 1, 2019
Dear Sarah, Thank you for taking the time to share your experience. All the team is joining me to thank you for your comment and we are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Menton very soon, Alexandra

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday place to stay
Excellent location close to beach and very friendly staff
Stayed 3 nights in May 2019
Response from Françoise on Jun 5, 2019
Dear Mr Deon, Thank you so much for your kind feedback. All the team is joining me to thank you for your comment and we are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Menton very soon. Kind regards. Françoise

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful comfortable and affordable accomodation
Staff was very friendly and helpful and an amazing place very close to the beach. Perfect !
Stayed 2 nights in May 2019
Response from Alexandra on Jun 3, 2019
Dear Deon, Thank you for taking the time to share your experience. All the team is joining me to thank you for your comment and we are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Menton very soon, Alexandra

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Stayed 1 night in May 2019
Response from alex on May 19, 2019
Dear Mark, Thank you to have taking time to give us your feedback and the staff would like also to thank you for your compliment. Best regard, Alexandra

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They were very helpful. The breakfasts are really good and there is plenty of choice. The rooms are always lovely and clean and if you have a room with a balcony facing out the front you have a lovely view of the sea even though it’s on the road back from the main road. It’s very reasonably priced. It’s my second visit and I will certainly be using it again.
Stayed 5 nights in Mar 2019
Response from alexandra on Mar 20, 2019
Hello, Thank you for taking the time to share your experience. All the team is joining me to thank you for your comment and we are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Menton very soon, Alexandra

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL PAVILLION IMPERIAL, MENTON
We had an enjoyable stay at the Hotel Pavillion Imperial. We chose a room with a sea view which unfortunately faced a busy, noisy road. However, the service at the hotel was very friendly and it was in a good location.
Stayed 3 nights in Sep 2018
Response from Alexandra on Sep 21, 2018
Hello, Thank you for taking the time to share your experience. All the team is joining me to thank you for your comment and we are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Menton very soon, for your stay we can book an comfort, these rooms have a garden view, Best regards, Alexandra

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet spot next to the sea.
This was a nice quiet place. While it does not have as many stars as other places, the owner gives wonderful service. They remembered our anniversary and left us a small gift on our bed. I've attached a picture. Our room had a balcony that let us sit out and watch the waves break on the shore. The hotel was close enough that we walked everywhere we went in Menton. We highly recommend this place and would quickly go back again.
Stayed 4 nights in Jun 2018
Response from Alexandra on Jul 1, 2018
Dear Gary, Thank you for taking the time to share your experience. All the team is joining me to thank you for your comment and we are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Menton very soon, Best regards, Alexandra

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff.
A great place to stay and very friendly and helpful staff. Only slight drawback is that the rooms facing the sea are on a very busy road which seems popular with motor cyclists and boy racers who hit the accelerator as they leave the town. Rooms are reasonably well soundproofed but leaving the doors open to get some sea air can be a bit noisy.
Stayed 4 nights in Jun 2017
Thank you very much Mr Donald for your great feedback. We hope to welcome you again, maybe in a quieter room, with garden side. Kind regards. Françoise

8/10 Good

colin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive accommodation run by lovely people
Inexpensive accommodation run by lovely people within walking distance of everything in Menton - just what we were looking for! Remember to book breakfast and parking if you want it....

10/10 Excellent

Rebecca, Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value!!
Charming owners and front staff people.

10/10 Excellent

Jimmy, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, cozy hotel nearby the beach.
A family run hotel with a warm atmosphere. Close to the beach facing the main road but quiet at night. Easy access to bus stop and station as well as the old town. The staff was always helpful in locating places of interest. It was a nice stroll back to the hotel alongside the beach after taking dinner in the old town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at. Great service and super clean. Location is excellent as well and we really love the stuff who run the place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
A great location with a friendly and helpful staff. The room was very clean. Menton a charming town and a pleasant surprise.
At Agnes
Gorbio

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great Location - right beside the Med
Walking distance from everything and good beach right across the road. nice views and helpful proprietors.

8/10 Good

Niki, London

Liked: Cleanliness, staff & service, room comfort
Great location - lovely staff - very clean!
Lovely lovely staff - very friendly. Really took the time to help with anything we needed. Didn't have the breakfast there as I like to explore so cannot comment on that. The hotel has a bus stop directly opposite which is fabulous for trips back from Monaco or from Nice Airport. The train station is close by (10-12 mins walk.) Menton - what a beautiful (and quiet) place. Stunning! Will definitely go back. The hospitality of everyone was so welcoming and the views simply breathtaking!

8/10 Good

Erica, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
This location is very good and staff is very friendly . Just building is kind of old. Very nice area !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

fiorenzo

Stayed 1 night in Feb 2024
Response from francoise on Feb 9, 2024
Gentile Sig. Fiorenzo,Grazie infinitamente per questo ottimo voto.Siamo stati lieti di accoglierLa al Pavillon e speriamo di avere il piacere di riceverla di nuovo.Belle giornata !Françoise

10/10 Excellent

Pierfranco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from francoise on Feb 6, 2024
Gentilissimo Sig. Pierfranco,Grazie infinitamente per questo bellissimo voto.Speriamo di rivederla molto presto !Françoise

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons apprécié l'accueil et les services proposés par la direction et le personnel présent. Nous leur souhaitons de poursuivre dans la même voie et accueillir aussi bien les futurs clients. Nous recommandons ce petit hôtel charmant et proche de toutes les animations du Centre de Menton, et à 15 minutes à pied de la Gare. Merci Michèle et Philippe
Stayed 2 nights in Dec 2023
Response from Françoise on Dec 12, 2023
Chère Michelle, cher Philippe,Quel plaisir pour nous de vous lire. Nous avons beaucoup de chance de recevoir des Hôtes si Bienveillants. Nous mettons tout notre cœur pour que nos Hôtes passent un très bon séjour au Pavillon. Nous vous recevons en Amis et sommes très touchés par votre note et votre commentaire élogieux. Le Pavillon est un hôtel 2 étoile qui a été entièrement repensé, rénové. Il a aujourd'hui retrouvé une Ame tout en gardant l'authenticité de son histoire. A très bientôt pour un prochain séjour.Françoise

10/10 Excellent

ENRICO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, personale gentile, carino e ben curato.
Stayed 1 night in Aug 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Lai yiu

Stayed 5 nights in Jul 2023

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Air conditioning was deactivated automatically in the morning at about 0730 hours.
Stayed 1 night in Jul 2023
Response from Françoise on Jul 25, 2023
Dear Michael,Thank you for choosing the Pavilion for your stay in Menton. All our rooms are equipped with individually adjustable air conditioners.Have a nice day !Françoise

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Françoise on Mar 10, 2023
Bonsoir Suzanne,Merci infiniment, nous sommes très touchés par votre excellent retour. Nous aimons recevoir nos Hôtes en Amis en créant une relation authentique. Nous travaillons dans la joie et la bienveillance et sommes très heureux que vous ayez apprécié votre séjour.Au plaisir de vous recevoir à nouveau.Belle soirée !Françoise

10/10 Excellent

Douadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Françoise on Dec 28, 2022
Cher Joaquin,Merci infiniment, nous sommes très touchés par votre excellent retour. Nous aimons recevoir nos Hôtes en Amis en créant une relation authentique. Nous travaillons dans la joie et la bienveillance et sommes très heureux que vous ayez apprécié votre séjour.Au plaisir de vous recevoir à nouveau.Belle journée !Françoise

4/10 Poor

Fabio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza piccola e fredda. moquette sporca, personale non accogliente e freddo. Bagno ok.
Stayed 1 night in Dec 2022
Response from Françoise on Dec 13, 2022
Buonasera Sig. Fabio,Spacienti che Lei non abbia apprezzato il suo soggiorno al Pavillon. Prendiamo nota del suo commento, ma vorremmo sottolineare che è IMPOSSIBILE che Lei sia stato accolto male. Inoltre, tutti i termosifoni sono muniti di termostato regolabile a piacere.Riceviamo i nostri clienti come Amici, in Benevolenza. La nostra priorità è la soddisfazione dei nostri ospiti che accogliamo in una struttura completamente rinnovata. Le auguriamo una buona serata.Françoise

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait sauf qu'il aurait fallu savoir qu'il fallait réserver le parking privé
Stayed 1 night in Oct 2022

8/10 Good

Jérôme

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel charmant près de la mer. Chambre calme dans un cadre de verdure.
Stayed 1 night in Jun 2022
Response from Catherine on Jun 12, 2022
Nous vous remercions chaleureusement pour ce si gentil retour d'expérience que nous partageons avec toute notre équipe. Nous recevons nos hôtes dans la Bienveillance et sommes très heureux que vous ayez apprécié notre jardin. A très bientôt

8/10 Good

Luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Catherine on Apr 29, 2022
Nous vous remercions pour votre partage d'expérience. Nous recevons nos Hôtes en Amis dans la Bienveillance. Le Pavillon est un Hôtel 2* entièrement rénové et climatisé. Le Jardin ombragé offre un lieu idéal de détente entre 2 visites.

10/10 Excellent

Yves

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La douceur de vivre !
Séjour on ne peut plus agréable à tous niveaux, accueil, propreté, confort, j'en passe et des meilleures... Nous avons principalement apprécié le coté familial et bon enfant.
Stayed 3 nights in Feb 2022
Response from Françoise on Feb 22, 2022
Cher Yves, Quel plaisir pour nous de vous lire. Nous avons beaucoup de chance de recevoir des Hôtes si Bienveillants. Nous mettons tout notre cœur pour que nos Hôtes passent un très bon séjour au Pavillon. Nous vous recevons en Amis et sommes très touchés par votre note et votre commentaire élogieux. Le Pavillon est un hôtel 2 étoile qui a été entièrement repensé, rénové. Il a aujourd'hui retrouvé une Ame tout en gardant l'authenticité de son histoire. A très bientôt pour un prochain séjour. Françoise

8/10 Good

Oliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Netter Garten und nette Unterkunft.
Stayed 1 night in Sep 2021
Response from Françoise on Oct 1, 2021
Dear Oliver, We really want to thank you for your positive 4/5 feedback, it’s so important for us to know how much you enjoy yourself at the Pavillon. Best regards. Françoise

10/10 Excellent

Véronique

Stayed 1 night in Aug 2021
Response from Françoise on Sep 18, 2021
Bonjour Véronique, Merci pour cette excellente note de 10/10. Votre satisfaction est aussi la notre et nous sommes ravis d'avoir pu rendre votre séjour aussi agréable. Belle journée ! Françoise

10/10 Excellent

Fanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommande fortement
Séjour au top personnel au top propriétaire au top Vivement les vacances pour pouvoir y retourner des petits restaurants sympathique près de l’hôtel enfin vraiment très très bien
Stayed 2 nights in Oct 2020
Response from Françoise on Oct 13, 2020
Chère Fanny, C'est avec beaucoup de plaisir que nous avons pris connaissance du commentaire élogieux que vous avez eu la gentillesse de publier suite à votre récent séjour dans notre établissement. Sachez que le bien-être de nos clients est notre priorité et nous sommes enchantés que vous ayez été si sensible tant aux attentions de notre personnel qu’au confort de notre maison. Nous serons ravis de vous accueillir lors de votre prochaine visite à Menton. Excellente soirée ! Françoise

10/10 Excellent

Aurélia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menton en toute simplicité
Petit hôtel familial face à la mer, calme et chaleureux. Séjour très agréable.
Stayed 1 night in Jul 2020
Response from Catherine on Jul 13, 2020
Nous vous remercions pour votre confiance. Nous recevons nos clients dans les conditions sanitaires conformes en gardant notre convivialité et notre sens de l’accueil qui nous caractérisent. Le Pavillon, hôtel 2 étoiles entièrement rénové, accueil ses clients en Amis.Notre terrasse permet à nos clients de se reposer à l'ombre de nos palmiers. Au plaisir de vous revoir très bientôt, Catherine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Catherine on Jul 9, 2020
Nous vous remercions pour votre confiance. Nous recevons nos clients dans les conditions sanitaires conformes. Nous gardons notre convivialité et notre sens de l’accueil qui nous caractérisent, en respectant bien évidement, les gestes barrières et serons à votre disposition pour que vous passiez de très belles vacances. We use all our energy to receive our customers in the best sanitary conditions. We naturally keep our characteristic friendliness and sense of hospitality, of course respecting the recommanded barrier behaviours. We will be at your disposal to let you spend nice holidays. Catherine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour
Hôtel familial agréable et sympa. Tout le personnel est aux petits soins. Séjour très bien. Nous y retournerons sans problème Merci pour l'accueil
Stayed 3 nights in Feb 2020
Response from Françoise on Mar 1, 2020
Cher Client, Mille merci pour votre fantastique note de 10/10 c'est une immense récompense pour le travail quotidien de nos équipes de recevoir des commentaires comme le vôtre. On vous attend pour de nouveaux séjours. Au plaisir. Excellente soirée ! Françoise

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Catherine on Feb 18, 2020
Nous vous remercions d'avoir pris le temps de partager vos commentaires. Nous sommes ravis que vous ayez apprécié votre séjour à Menton et que nos prestations aient pu répondre à vos attentes. Le Pavillon hôtel deux étoiles offre à ses clients les préstations d'une Maison d'hôtes.

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from catherine on Jan 8, 2020
Belle et heureuse année 2020.Nous vous remercions pour votre note et éspérons avoir le plaisir de vous recevoir au Pavillon lors de votre prochain séjour sur Menton.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel familial
Petit hôtel familial. Les chambres sont un peu petites mais très propres et confortables. Parfaitement au calme. Le petit déjeuner est bon avec un grand choix. Rien d'exceptionnel, mais une bonne adresse raisonnable où vous passerez un bon moment.
Stayed 1 night in Dec 2019
Response from catherine on Dec 31, 2019
Nous vous remercions d'avoir partagé votre expérience dans notre établissement. Votre avis est très important pour nous et votre satisfaction est notre priorité. Nous sommes ravis que vous ayez particulièrement apprécié l’accueil et le petit déjeuner. Bien cordialement Toute l'équipe du Pavillon

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo
Personale gentilissimo albergo a gestione familiare curato per garantire tutti i comfort. Centro città raggiungibile a piedi. Ottima posizione
Stayed 2 nights in Oct 2019
Response from Françoise on Nov 2, 2019
Gentilissimo Sig. Marco, Grazie infinitamente per questo ottimo voto di 10/10. Siamo felicissimi di leggere il suo commento, significa che siamo riusciti agli occhi dei nostri ospiti a creare quest'atmosfera familiare che ci è molto cara. Un saluto da tutto lo staff. Buona giornata ! Françoise

6/10 Okay

Henk

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019
Response from alexandra on Oct 2, 2019
Bonjour Henk, Merci d'avoir pris le temps de partager votre commentaire sur notre petit hôtel familial. Bonne journée à vous et à bientôt Alexandra

10/10 Excellent

Johnny, København

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tæt på strand.Rent hotel.Venligt personale.En del trafikstøj om dagen.
Stayed 4 nights in Sep 2019
Response from Françoise on Sep 13, 2019
Dear Mr Johnny, Thank you for your find feedback. We look forward to welcoming you again. Kind regards. Françoise

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Die Lage ist gut, der Strand in 3 Minuten zu Fuß erreichbar. Es gibt einen privaten Parkplatz für 12€/Tag. Das Personal war sehr freundlich. Die Zimmer waren sehr sauber. Weniger gut hat uns das optionale Frühstück für 8€ pro Person gefallen. Es gab wenig Auswahl und nur Süßes. Der Kaffee schmeckte wie aus den Automaten. Leider war der elektronische Toröffner von unserem Zimmer aus nachts sehr laut hörbar und hat uns geweckt.
Stayed 5 nights in Jul 2019
Response from Françoise on Jul 27, 2019
Dear Customer, Thank you for sharing your experience with us. We are delighted that you have enjoyed the welcome, cleanliness and location of our property, close to the beach and the surrounding shops. We take note of your comment regarding the breakfast and we are sorry that it did not meet your expectations. We specify to all our guests upon arrival, that we propose a "continental" breakfast French composed only of sweet products, very varied (bread, chocolate bread, croissant, as well as crackers, apple pie, cereals, dried fruit, some small cheeses, tea, espresso or American coffee, orange juice, apple juice, etc... at will) at a price of 8€/person. Finally, we specify that our clients are free to decline it the following day if they have not been satisfied. Thank you for your visit and we look forward to welcoming you back. Excellent summer! Françoise