Mocanal Vacation Packages

Such a beautiful hotel with gorgeous facilities. The staff members go above and beyond for you at this hotel! It unfortunately is not walking distance into the main centres however the hotel phoned a taxi daily which they arrived within minutes! The only annoyance we had was on the final day a staff member knocked on our door and walked straight in whilst I was topless getting ready for the day. My only feedback was to allow somebody to answer before walking into their room Beautiful hotel would recommend to everyone! Will return ❤️

This hotel should be perfect in every way. Sadly, we were there when some major construction was happening resulting in a large area being out of bounds. The construction then expanded into areas that were still open such as in the toddler splash pool. We had to stop our son using it as there were tools left lying around and open drains etc. Various areas randomly were taped off at different times so overall the hotel just didnt feel safe with a 2 year old so we were always a bit on edge.When we mentioned this to reception, they said they didnt think it was unsafe (despite us showing photos of another child picking up tools left at the side of the pool!) and even when we wrote a formal complaint, reception said they couldn't do anything about it and passed us the email of head office. Head office sent a standard 'sorry you were inconvenienced' letter but have failed to address the actual problem! The resort looks stunning and without the construction work, im sure it would have been fabulous. The a la carte restaurants are definitely where you want to eat as the buffet is loud, repetitive and generally just mediocre food. The shows are great and the rooms are fantastic.

it was not close to anything

This is a lovely hotel in a very nice place. The only downside is the large number of steps to access the beach and boardwalk- it may not suit senior citizens, it was a bit of a struggle for my eighty year old father. We bought some really nice local wine, but the hotel would not let us drink it anywhere except our room, even when we offered to pay a corkage fee.

This is a very nice hotel. The food at the main restaurant is by best barely edible. It is a shame because the hotel is very lovely and has a chill relaxed vibe. We at most of our meals of site. I would have appreciated some carpet in my room and better towel/mini bar service. The staff is above helpful and friendly. Great ocean view and accessibility. Many local drinking spots very close by that have wonderful views of the ocean and tasty cocktails.