All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I stayed here Memorial Day weekend with 4 kids. The room was nice. Pool was nice and staff was nice. I'd stay again
Mariah
Stayed 2 nights in May 2024
Response from Rebecca on May 27, 2024
Dear Mariah. Thank you for the wonderful review and great comments. We loves knowing you had a great weekend! I hope we can welcome you back again if you return to the area.
10/10 Excellent
Abdisalam
May 26, 2024
Abdisalam
Stayed 2 nights in May 2024
Response from Rebecca on May 27, 2024
Dear Abdisalam, thank you for the 5/5 review. We hope your travels bring you back to us again in the future!
Close to the airport and shuttle available - a very nice place to stay.
Theresa
Stayed 1 night in May 2024
Response from Rebecca on May 25, 2024
Dear Theresa. Thanks for the great review and wonderful comments. We love knowing you had a perfect stay. I hope your travels bring you back our way again in the future.
10/10 Excellent
Ashantia
Travelled with family
May 24, 2024
Nice and clean
Ashantia
Stayed 2 nights in May 2024
Response from Rebecca on May 24, 2024
Dear Ashantia. Thank you for the 5/5 review. That is our goal for every guest. I hope your travels bring you back our way soon.
6/10 Okay
Lacy
May 24, 2024
Liked: Staff & service
Lacy
Stayed 2 nights in Apr 2024
Response from Rebecca on May 25, 2024
Dear Lacy. Thank you for being our guest. I'm sorry to see you didn't have a perfect stay. I know we can do better. I hope you will give us another try so we can show you a perfect stay.
Our stay was pretty good. Shower needed a little cleaning. Customer service was awesome through and through. Breakfast was also good. Bartender had great service too.
Craig
Stayed 3 nights in May 2024
Response from Rebecca on May 22, 2024
Dear Craig. Thank you for the review. I am sorry that the shower was not perfectly clean. We will review and ensure we do better next time. Thanks for the kind feedback on our staff though. We work hard to make sure you enjoy your stay. I hope we see you next time you are in town!
Dear Chris. Thank you for the review. I am sorry to hear the mattress wasn't ideal for your comfort but we appreciate your feedback and will continue to evaluate the condition of our mattresses on a regular basis. I hope if your travels bring you back to our area that we can welcome you back.
2/10 Terrible
LADAN
May 20, 2024
Disliked: Staff & service
beautiful hotel, but be careful of housekeeping who has stolen my AirPods and went into my room on 2 separate occasions without my consent and taken my things.
LADAN
Stayed 2 nights in May 2024
Response from Rebecca on May 20, 2024
Dear Ladan. Thank you for acknowledging the beauty of our hotel. I am sorry to hear of your missing AirPods. I would be more than happy to look into this matter for you. Please call the hotel directly if you would like to provide me with additional information.
I stayed at the Hyatt over the weekend for a tour of Pasiely Park (which was amazing). The hotel was amazing great location close to the airport and The Mall of America. The staff was friendly and so helpful. The room was nice and the dining options were great. Good stay!!!
LaShawne
Stayed 2 nights in May 2024
Response from Rebecca on May 20, 2024
Dear LaShawne. Thank you for such a an amazing review of our property and location! We love knowing you had a great time in Minneapolis! Hopefully we can welcome you back again soon.
6/10 Okay
Alaine
Travelled with family, Travelled with family and small children
Dear Alaine. Thank you for the review. I am sorry your stay wasn't perfect but hope we have the opportunity to make it better for you if you return to the area.
Dear Saifuldeen. Thank you for your wonderful review. We appreciate your willingness to recommend our hotel to future travelers. Hopefully your travels bring you back to us again soon.
It is a beautiful property! Definitely coming back in the fall!
Jailen
Stayed 2 nights in May 2024
Response from Rebecca on May 17, 2024
Dear Jailen. Thank you for the wonderful review and kind comments on our property. I am so pleased to know you enjoyed your stay. We will look forward to welcoming you back in the fall.
Dear Gerald. Thank you for the great feedback on your stay. We love seeing that you had a great time. We hope your future travels bring you back to us soon.
I enjoyed my 3 nights at the Hyatt, the hotel is beautiful and the staff were nice. Will definitely be returning .
Treasure
Stayed 3 nights in May 2024
Response from Rebecca on May 14, 2024
Dear Treasure. We are so happy to see you had a great stay with us. Thanks for choosing us and providing such beautiful feedback! We hope to welcome you back again soon.
The hospitality. How clean the property is. It smelled amazing. The food was so good. Rest assured that you are doing a stupendous job!!
Evelyn
Stayed 2 nights in May 2024
Response from Rebecca on May 14, 2024
Dear Evelyn. We are so happy to see you had a great stay with us. Thanks for choosing us and providing great feedback! We hope to welcome you back again soon.
Near the airport so they provide parking and also a shuttle to and from airport. Room was modern, clean and very comfortable bed.
Inderjit
Stayed 1 night in May 2024
Response from Rebecca on May 14, 2024
Dear Inderjit. We are so happy to see you had a great stay with us. Thanks for choosing us and providing such great feedback! We hope to welcome you back again soon.
Dear Lana. Thank you for the review! I am happy to see you had a good stay. I hope your travels will bring you back to us again in the future and we can show you a perfect stay next time.
Dear Randall. Thank you for the 5/5 review! I am so happy to know you had a great stay. I hope we can welcome you back again in the future.
10/10 Excellent
James Ryan
May 8, 2024
Liked: Property conditions & facilities
James Ryan
Stayed 1 night in May 2024
Response from Rebecca on May 9, 2024
Dear James. Thank you for the great review! I am so happy to see you had a great stay. I hope your travels will bring you back to us again in the future.
Dear Pamela. Thank you for the 5/5 rating! I love knowing that our staff were able to leave a positive impact on you. I hope we can welcome you back again soon.
Excellent airport hotel with lovely rooms and friendly staff.
Jeannette
Stayed 1 night in May 2024
Response from Rebecca on May 6, 2024
Dear Jeannette. Thank you for the 5 Star review, that is our goal with every guest. We are grateful for your business and hopefully we can welcome you back soon!
Dear Xang. Thank you for the 5 Star review, that is our goal with every guest. We are grateful for your business and hopefully we can welcome you back soon!
Great choice for our stay before flying out of MSP. So quiet. Shuttles to MOA & MSP were great.
Kelly
Stayed 1 night in May 2024
Response from Rebecca on May 6, 2024
Dear Kelly. Thank you for the 5 Star review, that is our goal with every guest. We are grateful for your business and hopefully we can welcome you back soon!
Dear Lariya. Thank you for your review. I am sorry to see that we didn't provide you with a perfect stay but know that we can do that if you return in the future. Safe travels!
8/10 Good
Chad
May 4, 2024
Chad
Stayed 1 night in May 2024
Response from Rebecca on May 24, 2024
Hi Chad. Thanks for the review. I'm sorry we didn't provide a perfect stay but hope you'll give us another chance in the near future to provide you with a 5/5 stay.
Dear Byron. Thank you for the 5 Star review, that is our goal with every guest. We are grateful for your business and hopefully we can welcome you back soon!
10/10 Excellent
MICHELLE
May 4, 2024
MICHELLE
Stayed 1 night in May 2024
Response from Rebecca on May 24, 2024
Dear Michelle. Thank you for the 5/5 review. That is our goal for every guest. I hope your travels bring you back our way soon.
The location was great and close to shopping. The rooms were clean and comfortable. The staff was friendly and hotel restaurant and staff were wonderful. The only draw back was a small pool but if you don’t plan on swimming then this is the place to stay.
michelle
Stayed 2 nights in Apr 2024
Response from Rebecca on Apr 29, 2024
Thank you for the 5 Star review, that is our goal with every guest. We are grateful for your business and kind remarks. Hopefully we can welcome you back soon!
8/10 Good
Emily
Apr 29, 2024
Emily
Stayed 2 nights in Apr 2024
Response from Rebecca on May 19, 2024
Dear Emily. Thank you for choosing to be our guest. I hope we can welcome you back again and show you a 5/5 stay!