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Reviews of Solé Miami, A Noble House Resort

4 out of 5
Solé Miami, A Noble House Resort
17315 Collins Ave, Sunny Isles Beach, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 700 out of 1360 reviews" "
Rating 8 - Good. 316 out of 1360 reviews" "
Rating 6 - Okay. 174 out of 1360 reviews" "
Rating 4 - Poor. 93 out of 1360 reviews" "
Rating 2 - Terrible. 77 out of 1360 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, AUSTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front resort with great views and amenities
Stayed 4 nights in May 2024

6/10 Okay

Parnaz

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, property conditions & facilities
the property fees was an extra charge and the parking fee was so expensive. the 10 dollar credit was not explained very well so we could not use it! The grab and go offer for restaurant was not very early and opened late in the morning.
Stayed 5 nights in May 2024
Response from Ross on May 27, 2024
Dear guest, we would love for you to visit us once again we would love for your experience to be different.

10/10 Excellent

Vera

Vvvvvv
Stayed 6 nights in May 2024

4/10 Poor

Patricia S.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Dim lighting in bathroom, narrow beds, can’t sit on balcony, expensive food by pool, shouldn’t charge customer for parking.
Stayed 7 nights in May 2024
Response from Ross on May 27, 2024
We do apologize if any inconvenience caused to you, we would use this feedback to better our guest experience.

10/10 Excellent

Janny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Juan Garcia on May 25, 2024
Dear Janny, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
We had a great time! Staff is super friendly, restaurant had good food and tasty drinks. There’s no self parking, only valet; so if you favor self parking, you’re out of luck. When we got into the room, the air conditioning wasn’t working, but it was fixed in a timely manner. I love the way the bathroom is set up! The bathrooms weren’t clean though. There was pee in the toilet, soap on the walls in the shower, and the bathtub was pretty dirty. The carpet in the bedroom was sticky as well. If a better cleaning job was done, the day would have been almost perfection!!
Stayed 1 night in May 2024
Response from Juan Garcia on May 25, 2024
Dear Sean, Thank you for taking the time to share your experience at Sole Miami. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. While we are happy to read about your favorite amenities of our hotel, we are concerned to learn about all the areas where we fell short of meeting your expectations. We will be sharing your feedback with our departments involved. I would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. I would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Sunny Isles. We hope to have the opportunity to restore your complete confidence in the Sole Miami. Sincerely,Juan GarciaDirector of Front OfficeSole Miami

2/10 Terrible

Tyshawnna

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Juan Garcia on May 25, 2024
Dear Tyshawnna,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Volha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Apr 2024
Response from Juan Garcia on May 24, 2024
Dear Volha, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort
Stayed 4 nights in May 2024
Response from Juan Garcia on May 23, 2024
Dear Robin, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Basem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 4 nights in May 2024
Response from Ross on May 22, 2024
Thank you for your amazing feedback.

4/10 Poor

lakia

Liked: Staff & service
Disliked: Property conditions & facilities
Inconsistency in staff knowledge about the pool and pool chair availability and times. Maintenance issues with room. Encounters with aggressive wild life. Elevators not working .
Stayed 3 nights in May 2024
Response from Juan Garcia on May 22, 2024
Dear Lakia,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

6/10 Okay

Marlene

Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Juan Garcia on May 22, 2024
Dear Marlene,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Andrzej

Liked: Cleanliness, amenities
Super nice staff, great place, we had a great time
Stayed 5 nights in May 2024
Response from Juan Garcia on May 22, 2024
Dear Andrzej, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Brandon

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Na
Stayed 6 nights in May 2024
Response from Juan Garcia on May 22, 2024
Dear Jean, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

2/10 Terrible

Wilber

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Juan Garcia on May 22, 2024
Dear Wilber,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Belem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and experience ... come back soon for sure
Stayed 1 night in May 2024
Response from Juan Garcia on May 22, 2024
Dear Belem, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sole is a great residence for travelers. It’s super affordable, has everything you need in-house, beach, pool, lounge, gym, valet parking, room service. Love it
Stayed 7 nights in May 2024
Response from Juan Garcia on May 22, 2024
Dear Jean, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, amazing beach, staff was great but could use some updates at the outdoor bar.
Stayed 4 nights in May 2024
Response from Ross on May 17, 2024
Thank you for your great feedback, Nathan!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The views from the room. The cleanliness of the hotel and room. In room dining was great! Overall a beautiful stay
Stayed 2 nights in May 2024
Response from Juan Garcia on May 15, 2024
Dear Natalie, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Ross on May 15, 2024
Thank you for your great rating.

2/10 Terrible

John, MIAMI

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at this hotel was incredibly disappointing. We booked a suite for Mother's Day weekend, excited for a family getaway. The suite, complete with a kitchen and spacious living room, seemed perfect for us. However, our excitement quickly turned sour. Upon arrival, we headed straight to the beach to enjoy the beautiful weather. We hoped to order food and drinks, but the staff seemed disinterested and failed to attend to us. We had to constantly search for them, and when we finally caught their attention, we were dismayed to discover that every charge included a service fee. It seemed as though the staff had little incentive to provide good service, knowing they would receive a tip regardless. Later, we moved to the pool area, where I simply requested a refill of my Diet Coke from the bartender. Instead of accommodating my request, he rudely suggested I go buy it myself across the street because he was closing. This lack of basic hospitality was disappointing, especially after a long day at the beach and pool. The evening took a turn for the worse when the manager, German, began harassing us about noise levels in our room. Despite our efforts to comply by turning off the TV and calming the kids, German continued to bother us. Eventually, we were forced to change rooms in the middle of the night, completely ruining our getaway. German's defensive and unprofessional handling of the situation only exacerbated our frustration.
Stayed 1 night in May 2024
Response from Ross on May 13, 2024
Good day Mr. Segura, we regret to hear that your experience at Sole Miami was not up to par. We do not want this one-night stay to be a reflection of who we are as a hospitality staff, we hope to see you again and we could arrange for you to have a better pleasing experience.

8/10 Good

Danetra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good option
Stayed 4 nights in May 2024
Response from Ross on May 13, 2024
We would love to have you stay with us again and make it an amazing stay.

10/10 Excellent

NERELY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great view and service. Absolutely coming again, thank you!
Stayed 1 night in May 2024
Response from Ross on May 13, 2024
We hope to see you soon! We can't wait!

10/10 Excellent

Shukhrat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Solé Hotel in Miami Beach was nothing short of amazing. From the moment we arrived, Ross went above and beyond to ensure our every need was met, making our stay incredibly comfortable and enjoyable. Traveling with my family, including two kids, the hotel provided an ideal setting with stunning views, a prime location, and excellent amenities. The combination of the breathtaking scenery and convenient location made our vacation truly unforgettable. Solé Hotel exceeded our expectations in every way, and we highly recommend it to anyone looking for a perfect stay in Miami Beach.
Stayed 4 nights in May 2024
Response from Ross on May 13, 2024
Thank you for your amazing feedback and we will be awaiting your return!

10/10 Excellent

Madina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Д
Stayed 3 nights in May 2024
Response from Juan Garcia on May 12, 2024
Dear Madina, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Juan Garcia on May 12, 2024
Dear Sheldon, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Maira Alejandra Giraldo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Feb 2024
Response from Juan Garcia on May 12, 2024
Dear Maira, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Cary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is exceptional, the food is wonderful and the grounds are immaculate. I would recommend Solé Miami for families too.
Stayed 4 nights in May 2024
Response from Ross on May 7, 2024
We appreciate your positive feedback, thank you so much, hope to see you soon.

10/10 Excellent

Alla

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024
Response from Ross on May 7, 2024
Thank you for your fantastic review.

10/10 Excellent

Zandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Ross on May 7, 2024
Thank you so much for your amazing feedback.

10/10 Excellent

Olga

Stayed 7 nights in Apr 2024
Response from Juan Garcia on May 5, 2024
Dear Olga, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

4/10 Poor

Tamla, smyrna

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Loved the view from my ocean front room. Bed was comfy. The food wasnt good and very limited. No table or chairs for the balconies. No napkins or paper towels for their kitchen areas. No USB plugs in the main areas of the room. Two remotes neither worked for the tvs. Took a few calls for engineering to come replace them. No washer or dryers. No cleaners avaliable. This is the third Noble House property and I have to say this was missed on a lot of things
Stayed 4 nights in Apr 2024
Response from Juan Garcia on May 1, 2024
Dear Tamla,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good I will be back
Stayed 2 nights in Apr 2024
Response from Juan Garcia on May 1, 2024
Dear Stephen, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

6/10 Okay

lina

Liked: Cleanliness, staff & service
Bar and restaurant is closed at 10pm … not convenient if you want to enjoy some late drinks
Stayed 1 night in Apr 2024
Response from Juan Garcia on May 1, 2024
Dear Lina,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

2/10 Terrible

darnell

Stayed 1 night in Apr 2024
Response from Juan Garcia on May 18, 2024
Dear Darnell,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

4/10 Poor

Richa

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property looks pretty old and even after renovations the rooms, hallways and washrooms feel dated. There is very less light and no fans in the rooms which is horrible with Miami humidity. The beach access is humble and beaches are pretty smelly. Lets talk about house keeping and services, we requested some towels and garbage bags by calling room services and even after calling thrice during a span of 2 hours in the morning those stuffs never arrived. Finally we had to go down and complain at the front desk to have it all delivered to our room. Valet staff is friendly but the property has limited parking and during the busy times you might have to wait a decent bit to get your car, also there is no free self parking. There is just one Dining option which is not great anyway, luckily there is plenty of eating and shopping options around the property. Overall I am highly disappointed by this property, they should not at all be classified as “4 STAR”. Their amenities, rooms and services at best qualify as 2-3 star. There are other 3 star properties within 5 miles which are way better and probably cheaper.
Stayed 3 nights in Apr 2024
Response from Juan Garcia on May 1, 2024
Dear Richa,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Sardar

Liked: Cleanliness, property conditions & facilities
Good but expensive
Stayed 1 night in Apr 2024
Response from Juan Garcia on Apr 27, 2024
Dear Sardar, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Sergio

Stayed 4 nights in Apr 2024
Response from Ross on May 17, 2024
Thank you for your amazing feedback!

6/10 Okay

Itzury

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
I would love to rate this hotel a good 5 star but the cleaning service and having roaches run around our bedroom and kitchen was not it for me. Over all we had an amazing view and had easy access to the beach and back.
Stayed 3 nights in Apr 2024
Response from Juan Garcia on Apr 26, 2024
Dear Itzury,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Vladimir

Travelled with group
Liked: Cleanliness, amenities
Very nice hotel 😊
Stayed 4 nights in Feb 2024
Response from Juan Garcia on Apr 25, 2024
Dear Vladimir, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Kenyatta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love boutique hotels because they're intimate and more like home. The staff at Sole made me feel totally welcome from start to finish. Anything I needed was at my fingertips or delivered to my door promptly and with a smile, even late at night. The location is perfect for being in the Sunny Isles or nearby areas.
Stayed 2 nights in Apr 2024
Response from Juan Garcia on Apr 24, 2024
Dear Kenyatta,Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words and we look forward to welcoming you very soon. Sincerely, Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Alicia

Stayed 4 nights in Apr 2024
Response from Ross on May 13, 2024
Thank you for your amazing rating.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. The staff are very nice and helpful with information. Anil was great with checking in process! Sole is within walking distance to many stores and restaurants in the area. Overlooks ocean and intercostals. We were there for a week and enjoyed every minute. The hotel's amenities are good, with steam room, sauna, gym and gourmet restaurant ( BALEENkitchen) and easily assessable beach. While its cleanliness and the staff's attentive service garner praise, I would like to give a special thank to Juan Carlos, the manager! He made sure we would have the best time and upgraded our room! I would highly recommend this hotel to anyone in need of a peaceful retreat, location,and great service!!!!
Stayed 6 nights in Apr 2024
Response from Juan Garcia on Apr 24, 2024
Dear Michael,Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. I will make sure to share this with Anil and all the team members here. I am very happy to be part of your experience as well. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words and we look forward to welcoming you very soon. Sincerely, Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. The staff are very nice and helpful with information. Anil was great with checking in process! Sole is within walking distance to many stores and restaurants in the area. Overlooks ocean and intercostals. We were there for a week and enjoyed every minute. The hotel's amenities are good, with steam room, sauna, gym and gourmet restaurant ( BALEENkitchen) and easily assessable beach. While its cleanliness and the staff's attentive service garner praise, I would like to give a special thank to Juan Carlos, the manager! He made sure we would have the best time and upgraded our room! I would highly recommend this hotel to anyone in need of a peaceful retreat, location,and great service!!!!
Stayed 5 nights in Apr 2024
Response from Juan Garcia on Apr 24, 2024
Dear Michael,Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. I will make sure to share this with Anil and all the team members here. I am very happy to be part of your experience as well. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words and we look forward to welcoming you very soon. Sincerely, Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Svetlana

Liked: Property conditions & facilities
Beautiful, safe, clean hotel
Stayed 7 nights in Jan 2024
Response from Juan Garcia on Apr 24, 2024
Dear Svetlana, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

olga

Liked: Cleanliness, staff & service, property conditions & facilities
И
Stayed 4 nights in Apr 2024
Response from Juan Garcia on Apr 24, 2024
Dear Olga, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Mykola

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling with small kid. Everything was clean . My kid loves pool, so we spend the whole time there. Stuff is nice and friendly. Night bonfire by the ocean, cool for relaxing. Will come back again
Stayed 3 nights in Apr 2024
Response from Juan Garcia on Apr 24, 2024
Dear Mykola, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

LaRonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrew at the front desk and Felix at the pool bar make this hotel fabulous.
Stayed 1 night in Apr 2024
Response from Juan Garcia on Apr 24, 2024
Dear LaRonda, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We will of course be sharing your feedback with Andrei and Felix.We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Antoinette

Travelled with partner
Liked: Amenities
We was near the beach and all we basically needed was just our body out there by the beach or the pool.
Stayed 5 nights in Apr 2024
Response from Juan Garcia on Apr 24, 2024
Dear Antoinette, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at Sole hotel, but we have stayed in sunny aisle many times before. Location is amazing right across the street there a lot of restaurants and shops. Facility of the beach was very nice. And the pool was actually is not as small as it looks on the picture. Room was renovated nice balcony. Everything was clean and the staff was very friendly.
Stayed 5 nights in Apr 2024
Response from Juan Garcia on Apr 24, 2024
Dear Mialana, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami