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Reviews of Roami at Sunny Isles

4 out of 5
Roami at Sunny Isles
225 179th Dr. Sunny Isles, Sunny Isles Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 43 reviews" "
Rating 8 - Good. 13 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

8.8/10

Cleanliness

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

MIGUEL

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best stays ever
Stayed 2 nights in Apr 2024
Response from Maria, Guest Experience on Apr 16, 2024
Hi, Miguel! Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, property conditions & facilities
Only one burner on stove worked out of 4. Need a bigger pot like 8 qt to boil things like pasta. No dishcloth or hot pads in kitchen. Place was very clean and roomy. Loved the location and will definitely come back
Stayed 1 night in Apr 2024
Response from Maria, Guest Experience on Apr 11, 2024
Hello, Renee! Thank you for your feedback! We're glad to hear that you found our place clean and roomy, and that you loved the location. We appreciate your suggestions regarding the kitchen amenities and will definitely take them into consideration to improve our guests' experience. Looking forward to welcoming you back on your next visit!

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, only a short 3 blocks to walk to the beach. So many neat places in walking distance. Very easy to locate condo and navigate traffic. BEAUTIFUL views!! Condo was very neat and clean, set up with everything we needed, laundry, and full kitchen. Will definitely stay here again!
Stayed 4 nights in Apr 2024
Response from Maria, Guest Experience on Apr 11, 2024
Hi, Tyler! Thank you for your wonderful review! We're thrilled to hear that you enjoyed our condo's amazing location, beautiful views, and convenience. It's great knowing you found everything you needed, including laundry facilities and a full kitchen. We can't wait to welcome you back for another fantastic stay!

6/10 Okay

Aleksei

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Maria, Guest Experience on Apr 3, 2024
Hi, Aleksei! We appreciate your feedback, even though we wish your experience had been more satisfying. We're here to address any concerns you may have, so please don't hesitate to share any details you'd like to discuss.

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Maria, Guest Experience on Apr 3, 2024
Hello, Jenny! Thank you for taking the time to rate your experience. We're dedicated to continuous improvement and would love to hear more about your visit. Your insights will help us enhance our services.

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Our second stay here. Will definitely come back
Stayed 14 nights in Jan 2024
Response from Maria, Guest Experience on Feb 7, 2024
Hi, Michael! Thank you for choosing to stay with us again! We're delighted to hear that you enjoyed your second visit and that you're already planning to return. We can't wait to welcome you back for another memorable stay. If there's anything we can do to make your next visit even more enjoyable, please feel free to let us know.

8/10 Good

Paola

Travelled with family
Liked: Room comfort
Stayed 6 nights in Jan 2024
Response from Maria, Guest Experience on Feb 2, 2024
Hello, Paola! Your rating matters to us, and we're sorry to hear your experience fell short. We're eager to learn more about your visit and how we can improve. Your insights are invaluable.

10/10 Excellent

Cletus Allan

Business traveller
Liked: Cleanliness, room comfort
Love this place!
I booked what i thought was just a standard room and i was given a 3 bedroom 2 bath suite. This was my second time here and i intend to continue staying here.
Stayed 4 nights in Jan 2024
Response from Maria, Guest Experience on Jan 26, 2024
Hi, Cietus Allan! Thank you for choosing us again! We're thrilled that you enjoyed the unexpected upgrade to our 3-bedroom, 2-bath suite. We appreciate your loyalty and look forward to hosting you for many more stays in the future. Safe travels until we welcome you back!

10/10 Excellent

Nha

Travelled with family
Liked: Cleanliness, room comfort
Must Roami!
Great stay! A block from the beach & shopping plaza with Walgreens, CVS. Property Management always answer the phone day & night to answer any questions and/or requests
Stayed 4 nights in Jan 2024
Response from Maria, Guest Experience on Jan 26, 2024
Hi, Nha! Thank you for your delightful review! We're thrilled to hear you had a great stay and enjoyed our convenient location. Our property management team is always here to assist you, day or night. We appreciate your kind words and hope to host you again for another wonderful beach getaway!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024
Response from Maria, Guest Experience on Jan 10, 2024
Hi, Mary! A perfect score from you is truly an honor! We're thrilled that our efforts to provide exceptional accommodations and service have paid off. Your support is invaluable, and we eagerly anticipate your next stay with us.

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Definitely recommend to anyone going to Sunny Isles!
Stayed 3 nights in Nov 2023
Response from Maria, Guest Experience on Dec 11, 2023
Hi, Johnny! Thank you for your enthusiastic recommendation! We're delighted to hear that you enjoyed your stay in Sunny Isles. We look forward to welcoming you back and appreciate your positive feedback.

6/10 Okay

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
It wasn't what we expected. It looks better in the photos.
Stayed 4 nights in Nov 2023
Response from Maria, Guest Experience on Nov 15, 2023
Hello, Maria! We appreciate your feedback and regret to hear that the experience didn't meet your expectations. Our aim is always to provide a top-notch stay, and we're sorry if we fell short. If you have specific suggestions on how we can improve, we'd love to hear them. Your insights are invaluable to us. Thank you for choosing us, and we hope to have the chance to make it right in the future.

10/10 Excellent

Hila

Travelled with family
Liked: Cleanliness, room comfort
The apartment was well equipped and in a great location! Close to the beach and shopping center. It is spacious and well maintained. We enjoyed our stay and will come back!
Stayed 5 nights in Oct 2023
Response from Maria, Guest Experience on Nov 3, 2023
Hi, Hila! Thank you for your wonderful feedback! We're thrilled to hear that you found the apartment well-equipped and in a great location, close to the beach and shopping center. It's fantastic that you appreciated the spaciousness and maintenance. We can't wait to welcome you back for more enjoyable stays in the future.

6/10 Okay

marius

Disliked: Cleanliness
Stayed 5 nights in Oct 2023
Response from Maria, Guest Experience on Nov 3, 2023
Hello, Marius! Thank you for your review. We're committed to providing top-notch experiences and would love to know more about your thoughts. Please feel free to share any details you'd like to discuss.

10/10 Excellent

Galina

Stayed 6 nights in Oct 2023
Response from Maria, Guest Experience on Nov 17, 2023
Hi, Galina! A perfect score from you is truly an honor! We're thrilled that our efforts to provide exceptional accommodations and service have paid off. Your support is invaluable, and we eagerly anticipate your next stay with us.

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I would stay again at this property, but they need to keep up with maintenance and repairs. Some repair and painting. Doornubs re failing out of the closet door. The shower worked just one way. Overall we were pleased with the outcome of this rental.
Stayed 6 nights in Oct 2023
Response from Maria, Guest Experience on Oct 19, 2023
Hi, Daniel! Thank you for your feedback, and we appreciate your insights. We're pleased to hear you would stay with us again. Your comments regarding maintenance and repairs are duly noted, and we will work to address these issues to enhance your experience. We look forward to hosting you once more and providing an even better stay next time.

8/10 Good

rozaline

Travelled with family
Liked: Cleanliness, room comfort
Pleasant stay overall
The apartment is spacious with a nice balcony. Some issues included an outlet cover that was detached and was held up by a lamp plug, the shades were stuck halfway up in one of the bedrooms, so couldn't sleep in due to brightness, and the master bath shower never got hot or really warm, so took some cold showers.
Stayed 3 nights in Oct 2023
Response from Maria, Guest Experience on Oct 10, 2023
Hi, Rozaline! Thank you for sharing your feedback with us. We're pleased to hear that you found the apartment spacious with a nice balcony. However, we apologize for the maintenance issues you encountered during your stay, including the detached outlet cover, stuck shades, and the problem with the master bath shower. Your comments are important, and we'll address these concerns to ensure a more comfortable experience for our future guests. We appreciate your understanding and hope to welcome you back for an improved stay in the future.

10/10 Excellent

Cesar

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023
Response from Maria, Guest Experience on Oct 4, 2023
Hello, Cesar! Your glowing review warms our hearts. We're delighted to have exceeded your expectations and provided you with a perfect stay. Your appreciation fuels our dedication to maintaining excellence. We can't wait to serve you again and make your next visit just as remarkable.

10/10 Excellent

Kris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very convenient for families. Comfortable and nice. We loved the Guatemalan coffee.
Stayed 6 nights in Sep 2023
Response from Maria, Guest Experience on Sep 20, 2023
Hello, Kris! Thank you for your kind words! We're pleased to hear that you found our location great and convenient for families and that you enjoyed the comfort and ambiance of our accommodations. The Guatemalan coffee is a favorite, and we're delighted that you loved it. We look forward to hosting you and your family again in the future.

10/10 Excellent

Ana

Stayed 3 nights in Aug 2023
Response from Maria, Guest Experience on Sep 4, 2023
Hi, Ana! Your perfect score has brightened our day! We're delighted that your stay was everything you hoped for. Our team works diligently to create remarkable experiences, and your feedback reaffirms our commitment. We look forward to hosting you again soon.

8/10 Good

Cynthia

Stayed 7 nights in Aug 2023
Response from Maria, Guest Experience on Aug 28, 2023
Hi, Cynthia! Thank you for your review. We're committed to providing top-notch experiences and would love to know more about your thoughts. Please feel free to share any details you'd like to discuss.

8/10 Good

Farid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location. The apartment was clean and bright.
Stayed 7 nights in Jul 2023
Response from Maria, Guest Experience on Aug 9, 2023
Hello, Farid! Thank you so much for your kind words! It’s lovely to hear that you enjoyed your stay with us and that you found the location to be convenient for exploring the area. It was a pleasure to host you, and we would love to have you back again soon.

10/10 Excellent

Tina

Stayed 3 nights in Jun 2023
Response from Maria, Guest Experience on Jul 31, 2023
Hello, Tina! We're thrilled to see that you had an excellent experience with us! Thank you for your perfect score rating.

10/10 Excellent

Dennis, Santiago

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, Location!! Everything is close by, area is very quiet and relaxed. Apartment is very well appointed, kitchen is great, panoramic floor to ceiling windows . Very accommodating support team, we had a flight cancelation and After contacting Dianne at the main office - they provided us with a 1 day extension. Excellent support team.
Stayed 7 nights in Jun 2023
Response from Guest Experience Team on Jul 8, 2023
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our prime location, with everything close by and a quiet, relaxed atmosphere. It's great to know that you found the apartment well-appointed, with a fantastic kitchen and panoramic floor-to-ceiling windows. We're delighted that our support team, especially Dianne, provided excellent service and accommodated your needs during the flight cancellation with a one-day extension. We truly appreciate your kind words and hope to welcome you back for another exceptional experience in the future.

8/10 Good

CAMILA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Maria, Guest Experience on Apr 20, 2023
Hello Camila. Thank you for taking the time to rate us! We hope to see you again soon.

8/10 Good

Karen, Florence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious, loved the huge porch.
Stayed 11 nights in Feb 2023
Response from Maria, Sextant Stays Guest Experience on Mar 3, 2023
Hi Karen. Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay and found the unit spacious as well as the porch. We hope to have the pleasure of hosting you again soon.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, near to the beach, supermarket, stores and restaurants within walking distance. Great facilities, beautiful roof top pool. Kitchen is roomy and fully equipped. Housekeeping supplies provide including including coffee and paper towels dish soap etc. Washer and drier, they seem to have thought of everything! Minor repairs needed to floor tiles in one of the bathrooms but this did not any any way spoil our experience. The place was super clean and spacious, would love to stay there again.
Stayed 5 nights in Jan 2023
Response from Maria, Sextant Stays Guest Experience on Feb 23, 2023
Hello Stephen. Thank you for the excellent review. We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon. Have a beautiful day!

8/10 Good

Alexander, Elk Grove Village

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Furniture needs to be updated. But great location
Stayed 4 nights in Feb 2023
Response from Maria, Sextant Stays Guest Experience on Feb 20, 2023
Hello Alexander. We appreciate your candid review of your stay. Your feedback is highly valued and helps us make decisions regarding improvements to our place. Thank you for staying with us.

10/10 Excellent

LUIS, WESTON

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Maria, Sextant Stays Guest Experience on Feb 10, 2023
Hi Luis. Thank you so much for staying with us. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!

10/10 Excellent

Pablo

Travelled with group
Liked: Cleanliness, room comfort
App is great. Service could get better
Great place. Nice condo, very comfortable and at a great location close to the beach, supermarkets etc. Just one problem: the address listed is not correct. We lost a lot of time trying to get to the apartment. Other thing: time to check in is very late (4 pm) and check out is very early (11 am). Should correct that yo give a better service.
Stayed 9 nights in Nov 2021
Response from Maria, Sextant Stays Guest Experience on Nov 22, 2021
Thank you for bringing this to our attention, and we will fix the listed address as soonest. We’re glad you enjoyed your stay with us and looking forward to welcoming you again in the future.

10/10 Excellent

Johnathon

Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
La propiedad esta bien ubicada, el apartamento es espacioso, y comodo. Se puede salir a caminar, el acceso a los estacionamientos perfectos. Lo único que no nos gustó es la parte de limpieza; la lavadora estaba super sucia, y la terraza también.
Stayed 5 nights in Nov 2023
Response from Maria, Experiencia del Huésped on Nov 13, 2023
¡Hola Kally! ¡Gracias por tus comentarios! Estamos encantados de que haya disfrutado del apartamento bien ubicado, espacioso y cómodo, así como del cómodo acceso al estacionamiento. Nos disculpamos por cualquier inconveniente relacionado con la limpieza y solucionaremos los problemas con la lavadora y la terraza para garantizar una experiencia más impecable en el futuro. ¡Apreciamos su aporte y esperamos darle la bienvenida nuevamente para una estadía aún mejor!

6/10 Okay

Marina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 11 nights in Sep 2023
Response from Maria, Guest Experience on Oct 4, 2023
Hi, Marina! Thank you for taking the time to rate your experience. We're dedicated to continuous improvement and would love to hear more about your visit. Your insights will help us enhance our services.

10/10 Excellent

Palle

Travelled with family
Liked: Room comfort
Rummelig lejlighed. Kommer gerne igen.
Godt: stor rummelig lejlighed, med stor terrasse . God beliggenhed, tæt på strand og indkøbsmuligheder. God udsigt specielt fra swimmingpool på 7 sal. Gode parkeringsmuligheder. Der er ingen reception men ved indgangen er der er skærm med livefeed til en medarbejder, så hvis man har spørgsmål kan man stille dem der. Dårligt: pga problemer med den ene lejlighed fik jeg en anden, så jeg har set 2 lejligheder 203 og 603. Begge er lidt slidte. Jeg kunne godt bo der, men hvis man ikke kan tåle lidt løse fliser og lidt nusset hist og her så skal man finde et andet sted.
Stayed 3 nights in Jul 2023
Response from Maria, gæsteoplevelse on Jul 31, 2023
Hej Palle! Tak for din feedback på lejligheden og din samlede oplevelse. Vi sætter pris på dine positive kommentarer om lejlighedens rummelighed, store terrasse og gode beliggenhed nær strand og indkøbsmuligheder. Det er dejligt at høre, at du nød udsigten, især fra svømmehallen på 7. sal, og at parkeringsfaciliteterne levede op til dine forventninger. Med hensyn til de lejligheder, du har boet i, beklager vi ulejligheden forårsaget af slitage i enhederne 203 og 603. Din feedback er værdifuld for os, og vi vil tage den i betragtning for at løse eventuelle vedligeholdelsesproblemer og sikre en bedre oplevelse for fremtiden gæster. Vi er forpligtet til at gøre dit ophold så behageligt som muligt og værdsætter muligheden for at forbedre os baseret på din feedback. Tak fordi du blev hos os, og vi håber at byde dig velkommen tilbage snart!

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, room comfort
Localização boa, apartamento otimo! Voltarei com certeza!
Stayed 10 nights in Jun 2023
Response from Guest Experience Team on Jul 8, 2023
Thank you for your fantastic review! We're delighted to hear that you enjoyed our prime location and had a great experience in our apartment. We appreciate your kind words and are thrilled to know that you will definitely be returning. We look forward to welcoming you back for another wonderful stay in the future.

8/10 Good

ALEJANDRO

Stayed 7 nights in Jun 2023
Response from Maria, Guest Experience on Jul 31, 2023
Hello, Alejandro! Thank you for taking the time to leave your feedback and rating. We strive to provide exceptional service and would love to hear any suggestions you may have for how we can improve to earn a higher rating in the future. Thank you again for choosing us, and we hope to see you again soon.

8/10 Good

Yves

Travelled with family
Liked: Cleanliness, room comfort
Schönes Appartment mit Schussloch!
Schönes Appartment, nahe Strand, sauber, Preis-Leistung okay. Schussloch im Fenster bei der Küche entdeckt, gemeldet beim Betreiber, leider keine Reaktion, auch keine Entschuldigung... Mag für Einheimische normal sein, für Europäer leider nicht!
Stayed 7 nights in Feb 2023
Response from Maria, Expertin für Gästebewertungen on Mar 7, 2023
Hallo Yves. Vielen Dank für Ihre netten Worte über die Wohnung. Es tut mir leid, von dem Problem zu hören, das Sie mit dem Einschussloch und der fehlenden Reaktion unseres Teams hatten. Das ist nicht akzeptabel und ich werde das Management darauf aufmerksam machen. Wir werden unser Bestes tun, damit es nicht wieder vorkommt. Bitte teilen Sie uns mit, ob wir noch etwas tun können, um Ihren Aufenthalt angenehmer zu gestalten.

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2021
Response from Maria, Sextant Stays Guest Experience on Nov 5, 2021
Thank you for staying with us, and it is great to know you enjoyed your stay. Please think of us again on your next visit.

10/10 Excellent

chinyuan

Travelled with family
Liked: Cleanliness, room comfort
有家的感覺
非常適合家庭旅遊聚會,清潔乾淨,服務優秀,停車方便,位置優越方便,附近有許多餐廳,近超市採買,優秀的櫉房,享受家庭作菜樂趣。
Stayed 5 nights in Oct 2021
Response from 玛丽亚,六分仪住宿客人体验 on Oct 21, 2021
非常感谢你的客气话。 我们非常感谢您抽出时间与我们分享您的经验。 我们期待很快再次接待您。

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
me gusta que tiene parqueo practico y sin cobrar y ademas es muy amplio y limpio
Stayed 8 nights in Sep 2021
Response from Maria, Especialista en revisión de invitados on Sep 23, 2021
¡Gracias por las amables palabras! Esperamos tener la oportunidad de recibirlo nuevamente.

8/10 Good

sandra

Travelled with group
Liked: Amenities
El edifico por fuera bien descuidado, las ventanas hacia el exterior muy sucias. Si estuviese pintado y lunas limpias sería un edifico espectacular. El departamento muy cómodo, limpio salvo la terraza. El departamento tiene con todo lo necesario y está bien ubicado. No supimos cómo funcionaban los tv y nunca pudimos abrir la ducha del baño secundario. Avisamos por ayuda pero no tuvimos respuesta. Creo que mejorando un poco la comunicación, y la limpieza de los exteriores sería un súper buen alojamiento.
Stayed 3 nights in Aug 2021
Response from Maria, Especialista en revisión de invitados on Sep 3, 2021
Gracias por informarnos sobre esto, y sus comentarios nos ayudarán a mejorar. Nos alegra que haya disfrutado de su estadía con nosotros y esperamos poder darle la bienvenida nuevamente en el futuro.