2 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas
Check availability

Reviews of National Hotel, An Adult Only Oceanfront Resort

4.5 out of 5
National Hotel, An Adult Only Oceanfront Resort
1677 Collins Ave, Miami Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 942 out of 1402 reviews" "
Rating 8 - Good. 270 out of 1402 reviews" "
Rating 6 - Okay. 94 out of 1402 reviews" "
Rating 4 - Poor. 49 out of 1402 reviews" "
Rating 2 - Terrible. 47 out of 1402 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting and imaginative decor and perfectly laid out hotel and complex and there's something for everyone. Deffo would come back.
Stayed 7 nights in May 2024
Response from Gen Fanfan on May 27, 2024
Dear Ben Gordon,Thank you for your feedback. We are glad to hear that you had an amazing stay with us .We hope to welcome you back soon!

10/10 Excellent

Idalmys, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and nice hotel I love it
Stayed 1 night in May 2024
Response from Gen Fanfan on May 27, 2024
Dear Idalmys,Thank you for your feedback. We are glad to hear that you had an amazing stay with us.We hope to welcome you back soon!

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Gen Fanfan on May 27, 2024
Dear Nur,Thank you for your feedback. We are glad to hear that you had an amazing stay with us .We hope to welcome you back soon!

8/10 Good

Samuel F, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t like that they close the pool at 4:00pm for events
Stayed 3 nights in May 2024
Response from Gen Fanfan on May 26, 2024
Dear Samuel F,Thank you for your feedback. We hope to welcome you back soon!

10/10 Excellent

Arcolian

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 6 nights in May 2024
Response from Gen Fanfan on May 26, 2024
Dear Arcolian,Thank you for your feedback. We are glad to hear that you had an amazing stay with us.We hope to welcome you back soon!

8/10 Good

Teresa

Travelled with partner
Liked: Property conditions & facilities
Nice adult get away, but thin walls, and subpar room service, sporadic poolside svc.)!
Stayed 4 nights in May 2024
Response from Gen Fanfan on May 26, 2024
Dear Teresa,Thank you for your feedback. We are glad to hear that you had a great stay with us.We hope to welcome you back soon!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Gen Fanfan on May 26, 2024
Dear Sarah,Thank you for your feedback. We are glad to hear that you had an amazing stay with us.We hope to welcome you back soon!

10/10 Excellent

Axumawit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the staff are very friendly and helpful. The hotel is convenient. Plenty restaurants around the area. The hotel food is pretty good and the staff are very professional and friendly. Over all I love the hotel and definitely going back.
Stayed 4 nights in May 2024
Response from Gen Fanfan on May 22, 2024
Dear Axumawit, Thank you for your feedback. We are glad to hear that you had an amazing stay with us and enjoyed the friendly and helpful service. We hope to welcome you back soon!

4/10 Poor

Masaaki, Sunnyvale

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Gen Fanfan on May 22, 2024
Dear Masaaki, Thank you for your feedback. We are glad to hear that you had an amazing stay with us and enjoyed the excellent service. We hope to welcome you back soon!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff friendly. Rooms clean. Pool area top notch.
Stayed 5 nights in May 2024
Response from Gen Fanfan on May 21, 2024
Dear Scott, Thank you for your feedback. We are glad to hear that you had an amazing stay with us and enjoyed the excellent service. We hope to welcome you back soon!

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service, the decor, the food, the drinks… Only downfall was the thin walls… our neighbors were arguing, loudly in the middle of the night… but security dealt with it promptly and efficiently .
Stayed 4 nights in May 2024
Response from Gen Fanfan on May 15, 2024
Dear Maureen,Thank you for your feedback. We are glad to hear that you had an amazing stay with us and enjoyed the excellent service.We hope to welcome you back soon!

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel good service and good place and very good people service ❤️
Stayed 2 nights in May 2024
Response from Gen Fanfan on May 14, 2024
Dear Jesus, Thank you so much for your feedback! We hope to welcome you back. Thank you!

8/10 Good

EMILY

Stayed 6 nights in Apr 2024
Response from Gen Fanfan on May 26, 2024
Dear Emily,Thank you for your feedback. We are glad to hear that you had an amazing stay with us.We hope to welcome you back soon!

10/10 Excellent

Jennifer, Fayetteville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time on property and we had such a wonderful time! Played by the ocean. Ate black paella with seafood. I just love this historic hotel. Will definitely be back.
Stayed 1 night in Apr 2024
Response from Luciana Alfaro-Amezola - Reservations Manager on May 4, 2024
Thank you for your kind words, we are looking forward to welcoming you back!

10/10 Excellent

Tomas Bolivar, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Gen on May 4, 2024
Thank you for your feedback, we are looking forward to welcoming you back!

8/10 Good

MaryBeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Gen Fanfan on May 21, 2024
Dear MaryBeth, Thank you for your feedback. We are glad to hear that you had an amazing stay with us and enjoyed the excellent service. We hope to welcome you back soon!

10/10 Excellent

pennelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff was very nice and helpful
Stayed 3 nights in Apr 2024
Response from Gen on May 3, 2024
Dear Pennelope, Thank you so much for your feedback. We appreciate you taking the time to let us know about your experience with our team. We hope to get the opportunity to serve you again. Thank you!

8/10 Good

De-Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food
Stayed 3 nights in Mar 2024
Response from Gen on May 3, 2024
Dear De-Sean, Thank you so much for your feedback. We appreciate you taking the time to let us know about your experience with the team as well as the restaurant. We hope to get the opportunity to serve you again. Thank you!

4/10 Poor

Omid

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They had an event on one of the days during my stay, and I did not have access to the pool or the exit door toward the beach. They were supposed to keep the pool accessible until sunset. It seems like they prioritize making money over guest satisfaction when they have the chance. I complained, but I was told that upper management would contact me, which they never did. I will not visit there again.
Stayed 5 nights in Apr 2024
Response from Alejandra on Apr 30, 2024
Dear Mariolina,Thank you so much for your feedback. We appreciate you taking the time to let us know how your stay was.Thank you!

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Gen on May 3, 2024
Dear Pamela, Thank you so much for your feedback. We appreciate you taking the time to let us know how your stay was. We hope to get the opportunity to serve you again. Thank you!

10/10 Excellent

Vitaliia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in nice area. Walkable everywhere. So many restaurants around. Nice beach and cool pool with all facilities.
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 30, 2024
Dear Vitaliia,Thank you so much for your feedback. We appreciate you taking the time to let us know how your stay was.We hope to get the opportunity to serve you again.Thank you!

6/10 Okay

Mariolina, Livonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean, everyone very friendly I didn’t like the bathroom, super small and it should’ve been next to the room door instead of next to the bed, the fan in the bathroom wasn’t working, otherwise everything was ok
Stayed 5 nights in Apr 2024
Response from Alejandra on Apr 30, 2024
Dear Mariolina,Thank you so much for your feedback. We appreciate you taking the time to let us know how your stay was.We hope to get the opportunity to serve you again.Thank you!

10/10 Excellent

Shane Edward, Greenville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for a restful vacation at the ocean. Adults only meant you could enjoy yourself anywhere on the property, hence no screaming childern. The staff was amazing. The pool area was so restful and you could relax and just enjoy. Would stay here again anytime.
Stayed 4 nights in Apr 2024
Response from Alejandra on Apr 30, 2024
Dear Shane,Thank you so much for your amazing feedback. We hope to welcome you back for another restful vacation very soon!

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything restaurant beach
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 25, 2024
Dear Janice,Thank you so much for your feedback. We hope to welcome you back very soon!

10/10 Excellent

Alla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will recommend to other people
Stayed 5 nights in Apr 2024
Response from Alejandra on Apr 25, 2024
Dear Alla,Thank you so much for your great feedback. We hope to welcome you back very soon!

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool almost 100m long. Great for swimming. Great service around the pool and beach. Adults only!!!
Stayed 2 nights in Apr 2024
Response from Alejandra on Apr 25, 2024
Dear Paul,Thank you so much for your great feedback. We hope to welcome you back very soon!

8/10 Good

Nelson, Annandale

Stayed 3 nights in Apr 2024
Response from Gen Fanfan on May 14, 2024
Dear Nelson, Thank you so much for your feedback! We hope to welcome you back. Thank you!

10/10 Excellent

Kama

Stayed 2 nights in Apr 2024
Response from Gen on May 11, 2024
Dear Kama, Thank you so much for your feedback! We hope to welcome you back. Thank you!

10/10 Excellent

Netanel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No kids
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 20, 2024
Dear Netanel, Thank you so much for your feedback. We appreciate you taking the time to leave us a review. We hope to welcome you back very soon !

10/10 Excellent

Tori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 20, 2024
Dear Tori, Thank you so much for your feedback.We hope to welcome you back very soon!

10/10 Excellent

Luca

Stayed 3 nights in Apr 2024
Response from Gen on May 9, 2024
Dear Luca, Thank you so much for your feedback! We hope to welcome you back. Thank you!

6/10 Okay

Mounir

Stayed 2 nights in Apr 2024
Response from Gen on May 8, 2024
Thank you for your feedback, we are looking forward to welcoming you back!

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all around lovely. great suite with balcony and ocean view. so peaceful inside for real R&R. Amazing pool and plenty of action just one block away on Lincoln rd if you need to shop or get something from Walgreens any time of day or night- And an uber ride away from best restaurants
Stayed 4 nights in Apr 2024
Response from Alejandra on Apr 17, 2024
Dear Alina, Thank you so much for your feedback. We hope to welcome you back very soon!

10/10 Excellent

Mark R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby area, bars, restaurants and outdoor areas were very nice, and the patio and pool areas were very well kept, quiet and relaxing. The staff was extremely attentive and helpful.
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 13, 2024
Dear Mark, Thank you so much for your feedback, It was our absolute pleasure hosting you during your time in Miami. We hope to welcome you back very soon!!

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The long pool, tons of accessible seating and lounges made every day a dream. No fighting for chairs. The hotel pool, beach and lobby areas were an oasis!
Stayed 2 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Victoria, Thank you for your amazing feedback. We hope to welcome you back to our little oasis very soon!

10/10 Excellent

Blair

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff in a perfect location!!!
Stayed 1 night in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Blair, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Jennifer, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay! Staff and the hotel are outstanding. Our room and bath were very small. Not enough light in the room in our opinion.. Romantic but in the evening you don’t see anything!
Stayed 4 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Jacob, Thank you for your amazing feedback. We hope to welcome you back very soon!

8/10 Good

karly

Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 30, 2024
Dear Karly,Thank you so much for your feedback. Thank you!

8/10 Good

Michael Allen Therrien

Travelled with partner
Liked: Cleanliness, staff & service
The property was beautiful with lots of stuff working walking distance.. It was great being able to see the ocean outside of the bedroom. The staff was friendly and the food at the resort was good. However the room was small and the bathroom was very tiny. Every time we used the shower it would smell of sewage for awhile..
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Michael, Thank you for your feedback. We hope to welcome you back very soon!

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door hotel can be a bit loud and the amenities at pool which are part of the room were not ready at our entrance, however the National hotel was very good in service, location, service and cleanliness, the staff is very kind and we love the pool and the beach area. We definitely recommend staying there, I know we will next time too.
Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Joel, Thank you for your amazing feedback and great patience and understanding about our neighboring situation. We hope to welcome you back very soon!

6/10 Okay

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Lakisha, Thank you for your feedback.

10/10 Excellent

Iara Roge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have been staying at this hotel every year and we love The National.The location is perfect and the hotel is beautiful.
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Iara, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Jeannie

Stayed 1 night in Apr 2024
Response from Alejandra on Apr 25, 2024
Dear Jeannie,Thank you so much for your feedback. We hope to welcome you back very soon!

2/10 Terrible

Kandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service, room wasn’t cleaned after several requests, the hotel is in disrepair and the rooms are matchbox tiny. The front desk manager was rude, the food was mediocre & the pool had a layer of funk floating on top. We will not be back.
Stayed 2 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Kandy, Thank you for your feedback.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach and food
Stayed 2 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Eric, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Kaiulani, wailuku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay like last time
Stayed 5 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Michael, Thank you for your fabulous feedback. We hope to welcome you back very soon!

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear William, Thank you for your amazing feedback. We hope to welcome you back very soon!

2/10 Terrible

Kimberly Diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST THING ABOUT THIS PLACE: an Amazing server named ERIK 💕THE END! At a glance seems glamorous and clean. Unfortunately later we started noticing leaking through the building. Main lobby bar closed earlier than advertised. Lobby had to be sectioned off. Water was shut off for hours with no real time frame or answers. Guest services aren’t properly trained to give directions. Turn down service has to be chased down to remove trash/replace towels. They provide a texting service for anything you need and it’s pointless because they do not communicate. I’d recommend a rental closer to Miami. If you insist on southbeach then I’m sure you can find a better option. FYI private beach only means that they will try to seat you. And you have the option to order drinks. Make sure to go eat at Old Havana 💕
Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Kimberly, Thank you for your feedback.

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean with lots of amenities. The staff was friendly and helpful. It's a great location with plenty of restaurants and shopping close by.
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Michele, Thank you for your amazing feedback. We hope to welcome you back very soon!