Outdoor pool, pool umbrellas, sun loungers

Reviews of Hyatt Regency Miami

4 out of 5
Hyatt Regency Miami
400 Se 2nd Ave, Miami, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 939 out of 1669 reviews" "
Rating 8 - Good. 396 out of 1669 reviews" "
Rating 6 - Okay. 170 out of 1669 reviews" "
Rating 4 - Poor. 80 out of 1669 reviews" "
Rating 2 - Terrible. 84 out of 1669 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was right on the water by the drawbridge. Great restaurants in the area, walkway on the water is great.
Stayed 2 nights in May 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love boats out back. Better kids food needed.
Stayed 1 night in May 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little challenging as the parking lot is across from the hotel and then you have to walk through a convention center to get back over to the Hotel. But otherwise it is a nice hotel and convenient to many things.
Stayed 1 night in May 2024

10/10 Excellent

Harbi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone of the staff memebers weree excellent
Stayed 4 nights in May 2024

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Brickell shopping centre. Quiet, courteous staff.
Stayed 1 night in May 2024

10/10 Excellent

RAFAEL

Travelled with family
Liked: Amenities, property conditions & facilities
Walking distance to many places
Stayed 2 nights in May 2024

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in May 2024

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

8/10 Good

Pelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in May 2024

10/10 Excellent

Disnarda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hyatt
Stayed 1 night in Feb 2024

4/10 Poor

Abraham

Stayed 4 nights in May 2024

8/10 Good

Tameeka

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The lobby and restaurant area were great. Room seemed a bit dated.
Stayed 1 night in Apr 2024

10/10 Excellent

Nichole

Stayed 4 nights in Mar 2024

10/10 Excellent

Vesela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 3 nights in May 2024

10/10 Excellent

Kenneth

Stayed 2 nights in May 2024

8/10 Good

KENROY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Nikia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Steve

Travelled with group
Liked: Staff & service, amenities
Great location in Brickell
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and friendly staff
Stayed 1 night in May 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

sonia

Stayed 3 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on May 1, 2024
Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Amir Blattner General Manager on Apr 29, 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excellent

REMANDA

Stayed 1 night in Apr 2024

10/10 Excellent

Scherryl

Stayed 1 night in Apr 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Downtown
Stayed 5 nights in Apr 2024
Response from Amir Blattner General Manager on Apr 29, 2024
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excellent

Quianna

Stayed 1 night in Apr 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel & so much to walk to. Trolley is easily accessible to bay front marketplace . Pool was really nice.
Stayed 1 night in Apr 2024
Response from Hyatt Regency Miami on Apr 27, 2024
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! We appreciate you mentioning the time utilizing our amenities, notably the pool. Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

6/10 Okay

Kendall

Liked: Cleanliness
The parking is horrible
Stayed 1 night in Feb 2024
Response from Hyatt Regency Miami on Apr 26, 2024
Thank you for taking the time to review your stay at our hotel. We are delighted you had an enjoyable time here. However, we are sorry for the issues you had with the parking. We appreciate your patience, and please know for future visits, our front desk is always happy to assist you with matters like this. We enjoyed hosting your stay and hope we will continue to be your hotel of choice when your plans bring you to our area.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami

10/10 Excellent

Phyllis, Brenham

Liked: Staff & service
The property was older than I thought it would be.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. However, we apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice facilities
Stayed 2 nights in Mar 2024
Response from GENERAL MANAGER on Apr 18, 2024
We appreciate you sharing your thoughtful feedback. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we look forward to having the pleasure of welcoming you back soon.Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami

8/10 Good

Charles

Liked: Cleanliness, staff & service
The s rooms need to be updated.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Thank you for being our guest at Hyatt Regency Miami and for the feedback. We are glad to read you had an overall satisfactory visit. However, We apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excellent

Carole

Stayed 1 night in Apr 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excellent

Jose Ernesto

Stayed 2 nights in Apr 2024

10/10 Excellent

Bannerman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Thank you for your terrific rating of Hyatt Regency Miami. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on Apr 9, 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami

8/10 Good

Rupert

Stayed 1 night in Apr 2024
Response from Amir Blattner General Manager on Apr 28, 2024
We are pleased to receive your generous rating for Hyatt Regency Miami. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 Good

Gauthami

Stayed 1 night in Mar 2024
Response from Amir Blattner General Manager on Apr 28, 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excellent

jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, easy walk to the water and to Brickell.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Jason, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

2/10 Terrible

Ann

Response from General Manager on Apr 8, 2024
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excellent

Mesrop

Stayed 1 night in Apr 2024
Response from Hyatt Regency Miami on Apr 26, 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First day, they forgot to clean our place
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Thank you for taking the time to review your stay. We are glad to read you had an overall satisfactory visit. However, we hope you will accept our apologies for the inconvenience caused by the lack of housekeeping services. We are happy that our staff corrected this issue and are grateful for your patience. We look forward to welcoming you back the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 Good

Sharon

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on Apr 4, 2024
We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami