Suite, 1 King Bed, Non Smoking, Jetted Tub

Reviews of Best Western Teal Lake Inn

2.5 out of 5
Best Western Teal Lake Inn
3602 S Clark St, Mexico, MO

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 326 reviews" "
Rating 8 - Good. 101 out of 326 reviews" "
Rating 6 - Okay. 43 out of 326 reviews" "
Rating 4 - Poor. 23 out of 326 reviews" "
Rating 2 - Terrible. 12 out of 326 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Watson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay in the suite was much better. Unfortunately, there were Cheetos in the sofa couch. We were able to get new linens for the sofa couch. An elevator is seriously needed for the facility.
Stayed 2 nights in May 2024

6/10 Okay

Angela J

Travelled with group
Liked: Staff & service, amenities
Very quiet hotel, with accomidating staff. Nice breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Watson

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The staff was more than accommodating for anything that was lacking. We really appreciate the lengths they went to make our experience enjoyable.
Stayed 1 night in May 2024

10/10 Excellent

Kejunna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

PETER

Liked: Staff & service
Its the best hotel in the area. There just isnt much to choose from. But this was clean and the bed was extremely comfortable.
Stayed 2 nights in May 2024

6/10 Okay

Garold

Stayed 1 night in May 2024

4/10 Poor

Michael

Stayed 1 night in Jan 2024
Response from KC on May 18, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 573-582-0700

10/10 Excellent

Sarah K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Breakfast was cold room was good
Stayed 2 nights in Mar 2024
Response from VISION on Apr 15, 2024
Thank you for sharing your feedback regarding your recent breakfast experience and stay with us. We're glad to hear that you found the room to be satisfactory.However, we apologize for the inconvenience of the cold breakfast. Providing hot and fresh breakfast items is important to us, and we regret that we fell short of this standard during your visit.Your satisfaction is our priority, and we will address this issue with our breakfast staff to ensure that all food items are served at the appropriate temperature in the future.If there's anything else we can do to enhance your future stays or if you have any further feedback, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a more enjoyable breakfast experience during your next visit.

10/10 Excellent

Nicole

Travelled with family
We had a wonderful Stay. Very clean and friendly people
Stayed 2 nights in Feb 2024

10/10 Excellent

HARLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a pretty basic hotel for the most part but the staff was good and the breakfast buffet was really impressive.
Stayed 1 night in Mar 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent one night in a spacious King bed room. The room was very quiet, and the shower had plenty of pressure and hot water. The pillows were all thicker and firmer than what we preferred, but otherwise the bed was comfortable. We enjoyed the hot breakfast served from 6 to 9 AM in the lobby that included tea or coffee, waffles made fresh with a waffle maker, scrambled eggs, sausage links, biscuits and gravy, muffins, toast with butter and jelly, bagels with cream cheese, 3 cold cereals to select from, oranges and apples, and even ketchup packets and peanut butter!
Stayed 1 night in Feb 2024

10/10 Excellent

Reginald

Stayed 1 night in Feb 2024

10/10 Excellent

Bailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great clean place to stay and would stay again!
Stayed 1 night in Feb 2024

10/10 Excellent

Harold

Stayed 1 night in Sep 2023

6/10 Okay

Quinn

Liked: Cleanliness
Stayed 3 nights in Feb 2024

4/10 Poor

Paul

Business traveller
Disliked: Property conditions & facilities
There were no towels in the room, and when i went to the front desk, they gave me some worn-out, thin old towels. The desk chair in my room looked like they pulled it out of a dumpster. I would attach a pic, but unable to with this review form. Disappointing overall.
Stayed 3 nights in Feb 2024
Response from KC on Feb 9, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay with us.We are deeply sorry that there were no towels provided in your room upon arrival and condition of the desk chair in your room was not good. Rest assured, we have addressed this issue with our housekeeping team to ensure that all rooms are properly stocked with fresh towels for our guests' comfort and we will be conducting a thorough inspection of all our room furnishings to prevent such issues from occurring in the future.Once again, I sincerely apologize for any inconvenience caused, and I hope that we will have the opportunity to welcome you back in the near future. Your satisfaction is our top priority, and we are dedicated to making your next stay with us a memorable and pleasant experience.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Wendy

Stayed 2 nights in Feb 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working man review
It was awesome, super comfortable bed, awesome hot shower.
Stayed 1 night in Jan 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Property conditions & facilities
Available, courteous, clean, easy to stay and park.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and breakfast
Stayed 2 nights in Jan 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room & lobby were clean. Bed was comfortable.
Stayed 1 night in Dec 2023
Response from KC on Jan 4, 2024
Thank you for sharing your positive experience! We're thrilled to hear that you found both the room and lobby clean and that the bed was comfortable. Providing a clean and comfortable environment is important to us, and we're delighted that you had a pleasant stay. If there's anything specific you loved about your visit or if there are ways we can make your future stays even better, please let us know. We look forward to welcoming you back!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from KC on Jan 4, 2024
Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience during your stay. If there's anything specific you loved about your visit or if there are ways we can make your future stays even better, please let us know. We appreciate your positive feedback and look forward to hosting you again in the future.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Comfy. Good staff who are very responsive.
Stayed 2 nights in Dec 2023
Response from Vision on Jan 4, 2024
Thank you for sharing your positive feedback! We're thrilled to hear that you found our hotel clean, comfy, and that our staff was responsive and accommodating. Providing a comfortable and welcoming experience for our guests is our priority. If there's anything specific you loved about your stay or if there are ways we can make your future visits even better, please let us know. We look forward to hosting you again!

10/10 Excellent

Janice, Foley

Liked: Cleanliness, property conditions & facilities
Great room! King size bed with full size sofa, microwave and fridge.
Stayed 1 night in Dec 2023
Response from Vision on Dec 16, 2023
We're thrilled to hear that you enjoyed your room with the king-size bed, full-size sofa, microwave, and fridge! Providing comfortable and well-equipped accommodations is important to us, and we're delighted that you had a great experience. We look forward to welcoming you back!

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Very nice place to stay, clean and welcoming.
Stayed 2 nights in Dec 2023
Response from Vision on Dec 16, 2023
Thank you for your kind words! We're delighted to hear that you found our place clean and welcoming. Providing a positive experience for our guests is our priority. We look forward to welcoming you back!

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023
Response from Vision on Dec 16, 2023
Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience during your stay. If there's anything specific you loved about your visit or if there are ways we can make your future stays even better, please let us know. We appreciate your positive feedback and look forward to hosting you again in the future.

6/10 Okay

Brendan

Liked: Staff & service, property conditions & facilities
Staff was professional. Mattress could of been softer
Stayed 5 nights in Nov 2023
Response from Vision on Dec 16, 2023
Thank you for sharing your feedback. We're pleased to hear that you found our staff professional. We also appreciate your input regarding the mattress, and we apologize if it didn't meet your comfort expectations. We look forward to welcoming you back.

2/10 Terrible

Patricia

Stayed 5 nights in Nov 2023
Response from KC on Nov 16, 2023
I want to express my sincere apologies for the disappointment you experienced during your recent stay at our hotel. Your feedback is incredibly important to us, and I am genuinely sorry that we did not meet your expectations.Your satisfaction is our top priority, and we would appreciate the opportunity to make amends.We value your feedback and hope to have the chance to restore your faith in our hotel.

8/10 Good

mark, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, comfortable, quiet and clean.
Stayed 2 nights in Nov 2023
Response from Vision on Nov 7, 2023
We're delighted to hear that you found our property nice, comfortable, quiet, and clean. Your positive feedback is greatly appreciated. We look forward to hosting you again in the future for another enjoyable stay.

8/10 Good

Delvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK, I was a little concerned at the softness of the floor by the air-conditioning unit
Stayed 1 night in Nov 2023
Response from Vision on Nov 7, 2023
Thank you for your feedback. We're pleased to hear that everything was okay during your stay. We'll have our maintenance team check the softness of the floor near the air-conditioning unit to ensure safety and comfort for our guests. Your input is appreciated, and we hope to provide an even better experience in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Decent stay
Average stay, hotel staff was cordial. Room was clean. Guests were loud very late into he night/morning.
Stayed 1 night in Oct 2023
Response from Vision on Nov 7, 2023
Thank you for sharing your feedback. We're glad you found the room clean and our staff cordial. We apologize for the noise disturbance during your stay. We'll work on better quiet hours enforcement to provide a more peaceful experience in the future. Your input is valuable, and we hope to welcome you back for an improved stay.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place to stay. They had a lot of extra touches to make guest comfortable. I also appreciated the recommendation of restaurant to get dinner at.
Stayed 1 night in Oct 2023
Response from Vision on Nov 7, 2023
Thank you for your positive feedback! We're delighted to hear that you had a nice and comfortable stay at our hotel and that you appreciated the extra touches. Providing restaurant recommendations is all part of ensuring our guests have a great experience. We hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

Rafael

Stayed 2 nights in Sep 2023
Response from Vision on Nov 7, 2023
Thank you for the perfect rating! We're delighted to hear that you had an excellent experience during your stay. If you have any further comments or if there's anything more we can do to improve, please don't hesitate to let us know. We look forward to hosting you again in the future.

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities, room comfort
Good as it gets.
Best place in Mexico because there is no competition (no other hotels in this class). Price was OK. Breakfast was typical but decent. Quiet. Comfortable. Clean. Front desk staff at checkin must have been having a bad day as she barely talked. Morning staff was much better.
Stayed 1 night in Sep 2023
Response from Vision on Nov 7, 2023
Thank you for sharing your experience with us. We're pleased to hear that you found our hotel to be a great choice in Mexico. We appreciate your feedback on price, breakfast, cleanliness, and comfort.We're sorry to hear that you had a less than perfect check-in experience, and we'll address this with our front desk team. We're glad to hear that the morning staff made a more positive impression. We'll continue to work on providing excellent service to all our guests.Your feedback is valuable, and we hope to welcome you back for an even better stay in the future.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
This Best Western is always very clean, and the staff is so friendly and helpful.
Stayed 1 night in Sep 2023
Response from Vision on Nov 7, 2023
Thank you for your kind words! We're delighted to hear that you find our Best Western consistently clean and our staff friendly and helpful. We appreciate your positive feedback and look forward to continuing to provide you with an excellent experience during your future visits.

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Vision on Nov 7, 2023
Thank you for your rating. We appreciate your feedback. If there are specific areas where we can improve and earn that extra star, please feel free to share your suggestions with us. We hope to make your next stay even better.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vision on Nov 7, 2023
Thank you for the perfect rating! We're delighted to hear that you had an excellent experience during your stay. If you have any further comments or if there's anything more we can do to improve, please don't hesitate to let us know. We look forward to hosting you again in the future.

6/10 Okay

Stephanie

Disliked: Staff & service, room comfort
I felt like we were a bother to the The front desk staff at check. Not being here before she said here’s your keys no information about breakfast or even where the room was located. The beds were rock hard not comfortable, the shower drain was very slow and tub filled up when showering.
Stayed 2 nights in Sep 2023
Response from Vision on Sep 12, 2023
Thank you for sharing your experience with us, and we sincerely apologize for the inconveniences you faced during your stay.We're sorry to hear about your check-in experience and the lack of information provided by the front desk staff. This is not the level of service we aim to provide, and we have addressed this matter with our team to ensure better communication and guest assistance in the future.Additionally, we appreciate your feedback about the beds being uncomfortable and the shower drain issue. We have taken action to address the shower drain problem to ensure a more pleasant stay for our guests.Your feedback is important to us, and we're committed to making improvements based on your comments. We hope you will consider staying with us again, and we will do our best to provide you with a much better experience.Thank you for choosing our hotel, and we appreciate your understanding.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The girl at the front desk was very helpful and recommended a good restaurant.
Stayed 1 night in Aug 2023
Response from Vision on Sep 2, 2023
Thank you for sharing your positive comment about the helpful front desk associate. We're pleased to hear that she was able to assist you and provide a great restaurant recommendation. Our team is dedicated to ensuring you have the best possible experience during your stay, and we're glad she made a positive impact on your visit.If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future.

10/10 Excellent

Deborah

Liked: Amenities
Super nice place to stay. Highly recommend it.
Stayed 2 nights in Aug 2023
Response from Vision on Sep 2, 2023
Thank you for your kind words and the recommendation! We're thrilled to hear that you had a super nice stay with us. Your satisfaction is our ultimate goal, and we appreciate your support.If you ever find yourself in the area again, we'd be delighted to welcome you back. Until then, safe travels!

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 2 nights in Aug 2023
Response from Vision on Sep 2, 2023
Thank you for your brief but appreciated feedback! We're delighted to hear that you found our hotel to be nice. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Vision on Sep 2, 2023
Thank you for the perfect score! We're thrilled to hear that you had a fantastic experience during your stay. Your feedback means a lot to us, and we look forward to providing you with another exceptional stay should you choose to visit us again.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at Teal Lake Inn. Rooms are clean, spacious, and comfortable. I appreciate the non-dairy milk options.
Stayed 3 nights in Jul 2023

4/10 Poor

James

Stayed 1 night in Jul 2023

8/10 Good

Theresa

Stayed 1 night in Jul 2023

8/10 Good

Kathryn

Business traveller
Liked: Room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Meghan

Business traveller
Liked: Cleanliness, room comfort
Clean, Comfortable, needs an update
Decent stay. The hotel needs updating. A bit on the depressing side, but comfortable and clean
Stayed 1 night in Jul 2023