Outdoor pool, pool umbrellas, sun loungers

Reviews of Hotel Lucerna Mexicali

4 out of 5
Hotel Lucerna Mexicali
Boulevard Benito Juarez 2151, Mexicali, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 669 out of 1004 reviews" "
Rating 8 - Good. 146 out of 1004 reviews" "
Rating 6 - Okay. 83 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean rooms, good drinks.
Stayed 1 night in Apr 2024
Response from Nabil Espinosa on Apr 18, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

8/10 Good

Ernesto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its okay they need to fix the bathroom doors and they need more parking spot
Stayed 1 night in Apr 2024
Response from Nabil Espinosa on Apr 15, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience and for the opportunity that you gave us in having you as our guest.It as an honor hearing from you, and I would like to thank you for taking the time in sharing your experience. Please accept my sincere apology for falling short in your expectations, and count that I will follow upon this issue immediately.It will be a pleasure for all of us to welcome you back soon.Sincerely,General Manager

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nabil Espinosa on Apr 17, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

8/10 Good

Hector G Osuna

Travelled with partner
Disliked: Amenities
Accebility to room and amenities complicated
Stayed 2 nights in Apr 2024
Response from Nabil Espinosa on Apr 13, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nabil Espinosa on Apr 12, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly people and very clean
Stayed 4 nights in Apr 2024
Response from Nabil Espinosa on Apr 12, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Mark Chris, Concord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel will certainly be used by us next time through Mexicali!
Stayed 1 night in Apr 2024
Response from Nabil Espinosa on Apr 12, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

lenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice, rooms are clean but definitely need an upgrade.
Stayed 1 night in Feb 2024
Response from Nabil Espinosa on Apr 8, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Carlos Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like Always is so good services friendly personal alway thanks for the services
Stayed 2 nights in Apr 2024
Response from Nabil Espinosa on Apr 8, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nabil Espinosa on Apr 5, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Arizbeth

Travelled with partner
Liked: Staff & service, property conditions & facilities
Berry good
Stayed 1 night in Mar 2024
Response from Nabil Espinosa on Apr 2, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral ManagerKind regardsGeneral Manager

10/10 Excellent

Raul

Liked: Staff & service, property conditions & facilities
Excelente atención
Stayed 3 nights in Mar 2024
Response from Nabil Espinosa on Apr 1, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

2/10 Terrible

Daniel

Stayed 2 nights in Mar 2024
Response from Nabil Espinosa on Apr 17, 2024
Dear Mr. GruberOn behalf of the entire hotel team, I want to thank you for sharing about your experience and for the opportunity that you gave us in having you as our guest.It as an honor hearing from you, and I would like to thank you for taking the time in sharing your experience. Please accept my sincere apology for falling short in your expectations, and count that I will follow upon this issue immediately.It will be a pleasure for all of us to welcome you back soon.Sincerely,General Manager

10/10 Excellent

Ahuizotl

Liked: Cleanliness, amenities, property conditions & facilities
This is a very quiet and safe place staff is great
Stayed 1 night in Mar 2024
Response from Nabil Espinosa on Mar 21, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Jesus Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so beautiful place
Stayed 1 night in Mar 2024
Response from Nabil Espinosa on Mar 21, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

6/10 Okay

Gloria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Overall the place is ok but the room we had was a little dirty. It look like they did the bare minimum to cleanness.
Stayed 1 night in Mar 2024
Response from Nabil Espinosa on Mar 19, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience and for the opportunity that you gave us in having you as our guest.It as an honor hearing from you, and I would like to thank you for taking the time in sharing your experience. Please accept my sincere apology for falling short in your expectations, and count that I will follow upon this issue immediately.It will be a pleasure for all of us to welcome you back soon.Sincerely,General Manager

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nabil Espinosa on Mar 19, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff has great customer service
Stayed 1 night in Mar 2024
Response from Nabil Espinosa on Mar 15, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, staff is courteous as soon as you arrive. Check-in is quick and easy. Lobby and room were immaculate. We stayed in one of the bungalows. I highly recommend them. There are a lot of complimentaries included with bungalow and they are very nice.
Stayed 1 night in Mar 2024
Response from Nabil Espinosa on Mar 12, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Mario

Stayed 1 night in Mar 2024
Response from Nabil Espinosa on Mar 29, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

10/10 Excellent

Sergio

Stayed 2 nights in Mar 2024
Response from Nabil Espinosa on Mar 28, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

4/10 Poor

Veronica

Travelled with group
This place was ok I called to ask for the possibility of an early check in the day before I was instructed to call at 8am the next morning, next day comes I call they tell me to call 2 hours later cuz they don’t know perfect I call again 2 hours later they say sorry no early check ins and they start laughing in the background super unprofessional could have told me no we will not do any early check ins since the beginning.
Stayed 1 night in Feb 2024
Response from Nabil Espinosa on Mar 1, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience and for the opportunity that you gave us in having you as our guest.It as an honor hearing from you, and I would like to thank you for taking the time in sharing your experience. Please accept my sincere apology for falling short in your expectations, and count that I will follow upon this issue immediately.It will be a pleasure for all of us to welcome you back soon.Sincerely,General Manager

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Confortable
Stayed 2 nights in Feb 2024
Response from Nabil Espinosa on Mar 1, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

8/10 Good

ROGELIO

Fast check in
Stayed 3 nights in Feb 2024
Response from Nabil Espinosa on Mar 1, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

rafael

Liked: Staff & service, property conditions & facilities
All good
Stayed 2 nights in Feb 2024
Response from Nabil Espinosa on Mar 1, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

2/10 Terrible

Veronica

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Muy Mal servicio de aire acondicionado.
Stayed 1 night in Feb 2024
Response from Nabil Espinosa on Feb 26, 2024
Primero que nada le quiero agradecer por la oportunidad de haberlo tenido como nuestro invitado, por favor acepte nuestra sincera disculpa, sentimos mucho no haber podido cumplir sus expectativas, lo sentimos en verdad y espero que nos pueda dar la oportunidad de reivindicarnos en un futuro cercano.Gracias de nuevo por su visita y le mando un cordial saludo.Gerencia GeneralLucerna Mexicali

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff Everyone
Stayed 1 night in Feb 2024
Response from Nabil Espinosa on Feb 23, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nabil Espinosa on Feb 23, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Wendy

Stayed 2 nights in Feb 2024
Response from Nabil Espinosa on Mar 21, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Jessyca

Stayed 1 night in Feb 2024
Response from Nabil Espinosa on Mar 21, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

6/10 Okay

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided fast sevice. I was impressed
Stayed 2 nights in Feb 2024
Response from Nabil Espinosa on Feb 19, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
ALL STAFF IS AWESOME AND PROFESSIONAL!!!! I feel so comfortable every time I stay at Lucerna Mexicali….THANK YOU!!!
Stayed 3 nights in Feb 2024
Response from Nabil Espinosa on Feb 16, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

6/10 Okay

Albert

Travelled with family
Liked: Staff & service
The room had a very unpleasant smell when turning on the AC A little more loving care for the rooms on the parking side
Stayed 2 nights in Feb 2024
Response from Nabil Espinosa on Feb 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience and for the opportunity that you gave us in having you as our guest.It as an honor hearing from you, and I would like to thank you for taking the time in sharing your experience. Please accept my sincere apology for falling short in your expectations, and count that I will follow upon this issue immediately.It will be a pleasure for all of us to welcome you back soon.Sincerely,General Manager

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet .
Stayed 2 nights in Feb 2024
Response from Nabil Espinosa on Feb 16, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

8/10 Good

Guillermo

Stayed 1 night in Feb 2024
Response from Nabil Espinosa on Mar 21, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and restaurant in Mexicali
Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

KENICHIRO

Stayed 3 nights in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy this place. We never book anywhere else. Security onsite
Stayed 3 nights in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

8/10 Good

Alfredo Antonio

Travelled with partner
Great customer service
Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Cecy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.
Excellent customer service and beautiful hotel.
Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the compound u have bar, restaurant and 24hr room service. It has character. But could use up keep.
Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Thank you for the great recommendation and the time you took to share it with us. We are delighted to know that you enjoyed your stay and we look forward in serving you back again in a near future.On behalf of all Lucerna Mexicali team, we would like to thank you for your visit.Kind regardsGeneral Manager

10/10 Excellent

javier

Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Feb 7, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

8/10 Good

Marisol, Goodyear

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Jan 12, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nabil Espinosa on Jan 12, 2024
Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General