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Casa del Balam Merida
3.5 star property

Comfortable spa hotel, walk to Mérida Cathedral

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Casa del Balam Merida

Photo gallery for Casa del Balam Merida

Outdoor pool, sun loungers
Front of property
Deluxe Double Room
Daily full breakfast (MXN 110 per person)
Hallway

Overview of Casa del Balam Merida

VIP Access
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Popular LocationMérida Cathedral4 min walk
  • Popular LocationPlaza Grande5 min walk
  • Popular LocationUS Visa Applicant Service Center18 min walk
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)16 min drive
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Room options

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Rainfall showerhead
Local meal delivery service
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Rainfall showerhead
Designer toiletries
Separate bathtub and shower
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Local meal delivery service
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Mérida

Located in Mérida, Casa del Balam Merida is in the city center. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Zoological Park of Centenario and Animaya Zoological Park are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Mérida Cathedral - 4 min walk
  • Plaza Grande - 5 min walk
  • US Visa Applicant Service Center - 18 min walk
  • U.S. Consulate Merida - 3 min drive
  • Yucatan International Convention Center - 4 min drive

Getting around

  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • La Chaya Maya - 2 min walk
  • Museo de la gastronomía yucateca - 3 min walk
  • Restaurante la Chaya Maya la Casona - 2 min walk
  • Bistrola 57 - 1 min walk
  • Mi Viejo Molino - 1 min walk

About this property

Casa del Balam Merida

Hotel near Paseo de Montejo
Mérida Cathedral is located near Casa del Balam Merida, which provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a body scrub, a body treatment, or aromatherapy. The on-site Fusion cuisine restaurant, Bistrola 57, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • Luggage storage, concierge services, and local meal delivery service
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak well of the dining options, pool, and central location
Room features
All 54 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries
  • 40-inch flat-screen TVs with digital channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: MXN 110 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 110 for adults and MXN 80 for children
  • Uncovered self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

Does Casa del Balam Merida have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa del Balam Merida?

As of Apr 29, 2024, prices found for a 1-night stay for 2 adults at Casa del Balam Merida on May 10, 2024 start from CA $75.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa del Balam Merida pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa del Balam Merida?

Self parking is available for MXN 50 per day. There is free parking nearby.

What time is check-in at Casa del Balam Merida?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa del Balam Merida?

Check-out is at noon.

Where is Casa del Balam Merida located?

Located in Mérida Centro, this spa hotel is within a 5-minute walk of Universidad Autónoma de Yucatán and Mérida Cathedral. Paseo de Montejo is 0.5 mi (0.9 km) away.

Casa del Balam Merida Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 951 reviews" "
Rating 8 - Good. 319 out of 951 reviews" "
Rating 6 - Okay. 103 out of 951 reviews" "
Rating 4 - Poor. 32 out of 951 reviews" "
Rating 2 - Terrible. 51 out of 951 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jhonny, Pembroke Pines

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, poor service, very hot in the rooms
Stayed 2 nights in Apr 2024

2/10 Terrible

Bev

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked out three hours after checking in. The property and the room are old, dark, and dirty. Hair on the bedding and floor of room. The room was extremely hot and not cooling down. The fixtures in the room were old and “creaky” and seemed ready to break unless you handled with extreme care. Several negative reviews have appeared in the last two months since I booked this reservation. Based on those reviews, I was very concerned about bedbugs. We found a much better hotel two blocks away for only slightly more money. The pictures are NOT accurate depiction of the property.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and the staff was incredible, very friendly and polite!!
Stayed 2 nights in Mar 2024

8/10 Good

Yolanda

Stayed 3 nights in Apr 2024

4/10 Poor

Jean

Travelled with group
Disliked: Property conditions & facilities
There was no parking due to construction. The hotel’s answer was “you are on your own.” We drove around for a couple hours to find street parking. On the plus side, once we were at the hotel, a nice man named Reynaldo helped us find overnight parking for a fee. The hotel room smelled strongly of mildew. It was disgusting. The cleaning staff’s solution was to spray chemicals in the corner - which just made it worse. The best thing about the hotel is the location.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of the hotel (the only issue was the current construction of the road in front). But Rudolpho was a big help with our luggage, getting parking for our rental, and then suggesting evening spots with music! I would highly recommend this place. Great courtyard with pool to relax during the heat of the afternoon
Stayed 3 nights in Mar 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service
The courtyard with the pool was so nice as well as the entryway. There are some good restaurants within walking distance. The room was quiet even in the middle of the city. Their parking lot was blocked off because of construction, but we found another lot that let us park overnight.
Stayed 1 night in Mar 2024

6/10 Okay

Gustavo, mission

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms AC and restrooms are very outdated the rest is good
Stayed 2 nights in Mar 2024

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are Google VIP platinum. This was the worst Expedia star rating to actuality we ever experienced. Rated on google at 5 star and NOW on expedia down at 4 star it's in our opinion a total distortion of other hard working hoteliers efforts who maintain and cherish their star rating. 1 out of 2 working elevators . The elevator that works 4 ft by 4ft, used for hours by cleaning staff. Road access stonework cutting for months based on expedia reviews. Bathroom is in our opinion a dirty 2 star. Staff eating in work clothes next to eating area. Receptionist walked of job. Ivan the unhelpful manager with a terrible manner. Ruined wheels on suitcase due to dragging suitcase across stones and dust. Dust everywhere. Beds were good. Door had 2" gap below door for geckos and 1" above , it had literally shrunk and had easy access to prize open door for theft. We have 45 nights of hotels in 2024. Some 2 star or 3 star . In our opinion they were still better than this hotel. We filed a report with pictures. ViP extra was 2 500ml juice bottles with a casa Do Belem logo that opened far to easy. Upgrade never offered.
Stayed 4 nights in Mar 2024

2/10 Terrible

Antonio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service
Stayed 3 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5