All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Brand Experience Team on May 22, 2024
Hi Shirley,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
2/10 Terrible
Robert, Coldwater
May 13, 2024
Robert
Stayed 1 night in May 2024
Response from Brand Experience Team on May 23, 2024
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
Eude management. Gunshots and yelling at 1:30 & 3:07 am. Reported it to management and the response was no one else complained. Like i had a reason to lie. Worst experience this year.
kevin
Stayed 1 night in May 2024
Response from Brand Experience Team on May 22, 2024
Hi Kevin,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6
Wasn't a clean property was not able to really sleep comfortably
Sabrena
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 15, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Great stay in Midtown for the price! Location is easily accessible from I-240. Rooms look to be newly remodeled. Motel has a security gate around the entire property with access only to guests by room key which made this location even more appealing since we didn't have to worry about our vehicle being broken into. Area is fairly quiet all day and night except for the occasional whir of a helicopter going to or from the hospital located across the street. Rooms are pet friendly and motel does not require a room or pet deposit. They even have a designated area for your pet to potty that is equipped with gloves, waste bags and a trash can. All in all great stay. Would recommend!
Lori
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Lori, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Maz K.#Team6
Only good thing about this hotel is location. Very close to DTM. Too much to write for things that I wasn’t satisfied with.
Lesly
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 1, 2024
Hi Lesly, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
The late night check in was easy. The front desk person portrayed a good business representative. The room was really clean. We had our dogs. Plenty of space and grass for the dogs. TV worked easy. The entire property is gated. It is very ckose to Beale St. I recoonned thais plaace.
Kristine
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 1, 2024
Hi Kristine, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6
We did not feel safe here. When we would leave the property we made sure to take all our stuff with us. When we returned the first night, our keys did not work, and someone else's stuff was in our fridge. People were loud til all hours of the night. We did not feel safe there.
Takis
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Takis,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6
Response from Brand Experience Team on Apr 12, 2024
Hi Brian,Thank you for the perfect rating!! Maz K.#Team6
2/10 Terrible
Susan
Mar 24, 2024
Sketchy, felt unsafe.
Susan
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Do not stay here. It is full of pimps, prostitutes & drug dealers, all behind locking fences and gates. Not safe.
Mark
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Mark,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6
10/10 Excellent
Janice
Mar 10, 2024
Disliked: Staff & service
Janice
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 21, 2024
Hi Janice,Thank you for the perfect rating!Lilith#Team6
This property is not as described. It needs cleaning better. People all out drinking and smoking weed. No refrigerators nor microwaves and front desk don't even want to give out extra towels. This place is a low budget motel and if you have kids please don't stay here. Did not feel safe at all.
Deniasha
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 13, 2024
Hi Deniasha,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
Found items from previously customers toilet seat urinated on
Laterrell
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 13, 2024
Hi Laterrell,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6
The bathroom wasn't clean and the wall by the bed had boogers on it
Jeraline
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 13, 2024
Hi Jeraline,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
I did not like this property at all I checked out the next morning it looked like a drug house
kevin
Stayed 3 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
Woke up to a homeless person eating trash out of the trash can outside our room. Absolutely filthy and gross. Lock in room was busted from door being kicked in. Stay away
Amanda
Response from Brand Experience Team on Feb 22, 2024
Hi Amanda,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6
Expedia shd drop this property being listed on ur database. The manager is the most obnoxious person u wd ever meet. Very rude. We stayed at this property n we were woken up by an intruder at 4:00AM. He wanted to rob us. I tried to use the room phone to call the front desk. It was DEAD. That phone did not have any service. To our good luck the intruder left. If we had opened the door, I don’t know what would have happened to us. This is a horrible place that needs to b closed down for the benefit of all. I will NEVER stay here.
Mohamed
Stayed 1 night in Jan 2024
2/10 Terrible
Cynthia
Feb 6, 2024
Disliked: Staff & service
The tv didn’t have a signal we called the front desk and they said they would be there in 15 minutes and never showed up
Cynthia
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Cynthia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
4/10 Poor
Richard
Feb 2, 2024
Richard
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 14, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
The property is in terrible shape and looks very suspicious, I had to go to the holiday inn instead
AHMED
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Ahmed,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
10/10 Excellent
Francisco
Travelled with family, Business traveller
Jan 25, 2024
Liked: Cleanliness, staff & service
I consider this a nice place to stay. It's quiet and walkable, close to McDonalds and Walgreens. I recommend to improve the maintenance of the bathrooms amenities.
Francisco
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Francisco,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6
6/10 Okay
Charles
Business traveller
Jan 22, 2024
Slip and Slide
Bed sheets not always changed.
10 minutes max spent in the room cleaning..
I had to have my keycard reset everyday not acceptable.
Parking lot icy and slippery, no maint. upkeep, take your chances going in and out.
Charles
Stayed 5 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Charles, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
Staff was nice and room kind of ok but I don't know why nobody in the reviews talks about the unsafe environment around the property, I felt very unsafe and preferred to leave, would like to have canceled and choose other place, nothing happened to me but I didn't feel safe.
Jonathan
Stayed 3 nights in Dec 2023
Response from Nancy Y. on Jan 17, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6