Business Room, 1 King Bed
Check availability

Reviews of Fair View Inn & Suites

2 out of 5
Fair View Inn & Suites
3875 American Way, Memphis, TN

Reviews

5.0
Rating 10 - Excellent. 4 out of 46 reviews" "
Rating 8 - Good. 11 out of 46 reviews" "
Rating 6 - Okay. 8 out of 46 reviews" "
Rating 4 - Poor. 0 out of 46 reviews" "
Rating 2 - Terrible. 23 out of 46 reviews" "

5.0/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

5.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

8/10 Good

Roxann

Liked: Amenities
The stay was fine.
Stayed 2 nights in Apr 2024

2/10 Terrible

Matrine

Travelled with family
Disliked: Cleanliness, staff & service
Front desk needs to be more nicer
Stayed 1 night in Jun 2023

10/10 Excellent

Detellius

Stayed 1 night in May 2023
Response from Fairview inn and Suits on Jun 1, 2023
Thanq so much Mam

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
I would stay here next time I visit Memphis.
People at desk were helpful.
Stayed 1 night in Apr 2023
Response from Fair view on Jun 1, 2023
Thanq very much

2/10 Terrible

Lillian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend this place for apet!
Stayed 1 night in Dec 2022

8/10 Good

Cavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unfit for anyone
Worse motel experience ever… very nasty motel.. the chair was disgusting, went to management about it and was told will fix another day. The bed spread was filthy… Just a horrible place to stay…
Stayed 2 nights in Sep 2022

6/10 Okay

Montassir

Stayed 1 night in Sep 2022

2/10 Terrible

Diane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting. Had bugs and the bed sheets weren't clean. DID NOT STAY!
Stayed 1 night in Jun 2022

6/10 Okay

Steve

Travelled with family
Disliked: Amenities
Its kind of in a bad section of Memphis, but the motel has a gat that lock at night.
Stayed 2 nights in Jun 2022

8/10 Good

Audra

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Ryan

Disliked: Staff & service, amenities, property conditions & facilities
I felt unsafe at this property. I almost missed my flight due to the limited transportation options. Horrible expreience
Stayed 1 night in Oct 2021

8/10 Good

Gregory

Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the dirtiest place I’ve ever been to in my life. We tried to get a refund and the guy refused. He kept trying to get me to take another room. Literal holes in the sheets and absolutely filthy rooms. Also saw very unsafe several people doing pretty shady things in the parking lot.
Stayed 1 night in Jul 2021

2/10 Terrible

Candice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!!!
The location was not in a safe location. We did not feel safe leaving our vehicle. We walked into the room and left within 30 seconds. The smell was overwhelming. The pictures we’re deceiving. We would never have booked this hotel if the pictures showed what we were really paying for.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

2/10 Terrible

Cameo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room would be an understatement. Stay Away!!
Terrible from moment I opened the door! Bugs on windows, room reeked of smoke, pubic hairs and dead bugs around toilet and in shower, and sheets on bed were bloodstained....and had the audacity to refuse my refund request
Stayed 3 nights in May 2021

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here. Avoid at all cost
We booked a non smoking and was given a smoking room. The room was horrible. There was soot all over the walls. Dark black marks. The towels were worn and the bed sheets looked very worn. The carpet wasn’t vacuumed. The bathroom door had a huge crack throughout I don’t know how it functioned. We couldn’t and wouldn’t sleep in the bed. We had to stay up until we could get out of there at 4:00AM after arriving at 1:00AM. It’s not in a safe neighborhood. We had a knock on the door at 4:00AM. The man was looking for someone and had the wrong room. Definitely didn’t feel safe. If you like a clean room, a comfortable bed and a safe neighborhood, this is not the place for you.
Stayed 1 night in May 2021

8/10 Good

Nia

Liked: Staff & service, property conditions & facilities, room comfort
It was comfortable and staff was very helpful.
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2021

6/10 Okay

Lucina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The towels were dirty . It was not what I expected , for the price I paid I expected it to be cleaner and nicer!
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2020

6/10 Okay

Marchetta

Disliked: Cleanliness
Don't stay there!!
Stayed 1 night in Feb 2020

2/10 Terrible

fairviewinn, memphis tennessee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this property was not up to standards the area was not safe
Stayed 2 nights in Sep 2019

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious, clean and comfortable. Definitely got the great nights sleep I was needing.
Stayed 1 night in Aug 2019

8/10 Good

Tysaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed for the weekend I was there quite at night when I slept felt safe the entire trip
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Disliked: Amenities
I didn't like the fact there was no type of breakfast.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was way over charged for this room in a run down area! From the price you showed online i was expecting a high class hotel, not this.
Stayed 1 night in Mar 2019

6/10 Okay

Michael

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not what I asked for
Stayed 1 night in Jun 2018

10/10 Excellent

Tawnee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet relief
It was a late night, last minute booking on our family trip to Florida. After trying a previous hotel and being concerned about it’s safety, we found this hotel. Fairfield was a sigh of relief to a long day. The premises was extremely well lit and gated with the lobby being right up front so that the desk clerk could keep an eye on the incoming vehicles. Upon check in, the gentleman was extremely welcoming and kind. Our room was located directly behind his office and seeing as it was late at night and slow, before we could even drive around the building he had unlocked our door for us and turned on the heat. It was freezing out and with two kids, he made it that much easier to enter and the heat was a joy for sure. He kindly reassured us he would be there all night and if we needed anything to not hesitate to ask. It may not sound like much, but to us it was just the kindness we needed. The following morning we were running a bit behind, and the employees were extremely kind and helpful and never made us feel rushed or like a nuisance. Overall, it turned out to be a pleasant, restful stay which was exactly what we needed. If in that area again, I would gladly book a room here.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Fairfield
Not an enjoyable area or hotel room experience. Definitely will stay closer to downtown next time.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked in and 5 min later i checked out. This hotel looks like it rents by the hour. it is in an unsafe area and the pictures online look nothing like this hotel.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stay
Roaches, Filth filth horrible, Prostitutes walking down the hallway. Rooms DISCUSSTING. NASTY THE TOLIET STOPPED UP. THE staff was dressed horrible wrinkled dirty. it should be burned down. the filth in the elevator.
Stayed 1 night in Aug 2017

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Aug 2017

10/10 Excellent

Reno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager and his wife were great!
I was looking for a indoor pool thats why I didnt continue to stay.

2/10 Terrible

TIFFANY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment
Not good at all. Only good for an overnight sleep and get up and go!!!

2/10 Terrible

Katelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go here!
The staff was rude. The bed had hair in it. The bathroom was gross. The heater was broken. There was a joint under the mattress of the bed. This was the worst hotel I've ever stayed in. Yes it's cheap but there are cheaper hotels that would be better then this.

2/10 Terrible

very concerned mother

Disliked: Cleanliness, staff & service, room comfort
horrible service
This place had a smell. The cutomer service was horrible. I had to go to laundry myself for clean towels. There other people staying there fighting and selling drugs. My family and I will never go there again

2/10 Terrible

Aaronporter39

Disliked: Cleanliness, staff & service, room comfort
Vacation nightmare
This place was horrible. There was a pair of underwear in one of the drawers. The room hadn't been vacuumed for awhile. Staff was rude and kicked me out an hour before my checkout time. Only 1 electric outlet worked. No soap, shampoo, or conditioner. High speed wireless? The only truth to that is wireless. Internet connection was so slow that I couldn't bring up google. Lesson learned: check to see if American owned and operated.

2/10 Terrible

MyStory2011, Memphis, TN

Disliked: Staff & service
Would not recommend this Property to my worst enemy!!!!!!!!
I have just one of the most horrendous encounters that I have ever experienced in my lifetime at this hotel property. At approximately 10:50PM on June 25, 2011, I logged onto the web and made a reservation at this property. Upon arrival to the property, I advised the front desk clerk that I had an existing reservation and provided him with the confirmation # for said reservation. The clerk, who I later found out was named Patel, informed me that he did not show any record of my reservation. He then advised that I would have to pay the property’s regular nightly rate. I inquired as to why I was being overcharged when I had an existing reservation, and he said that he had not received any information from the Reservation Department on the reservation that I had booked. I advised Patel that I would call the toll free reservation line to request their assistance with this issue. I dialed the reservation line, I spoke with Reservation Agent Robin, who asked for my name and quickly pulled up the reservation in her system. She then said that she would fax over the confirmation which included information on the rate I booked. She also indicated that she would give the property a call. She placed my on hold, and then attempted to call the property. By this time, three additional employees of the hotel joined Patel, and I am unsure of what was being said because they refrained from speaking in English. As I was standing at the front desk, the phone was ringing, but neither of the employees would pick up the phone. Robin came back to my line and asked if I was standing at the front desk. I told her yes, and then she asked that I inform the hotel employees that she was dialing the property, and to please pick up the telephone. I relayed Robin’s message, and shortly after, they picked up her call. At this point I am completely unsure of what the agent was telling the property employees, but the gentleman that she was speaking with went absolutely ballistic. It is my understanding that the gentleman that she spoke with was the Property Manager. The next thing I know, I was asked to leave the property. I have never been asked to leave ANY establishment, and I was completely appalled, and totally unsure of what had transpired on the call. The Property Manager kept saying to me that since I called the Reservation Line I could not be given a room. I even offered to just pay the regular rate to avoid all of the confusion, but I was told to get out. After Robin’s conversation with the Property Manager, she came back to my line and apologized for the gentleman’s behavior. I then advised Robin that I had been asked to leave the property. Again, she apologized for the gentleman’s behavior. She said that she was unsure of what set him off, and that he’d hung up on her . After leaving the property, I asked Robin what could be done to ensure that no other customer shared the same experience that I had. No one has ever spoken to me as this Property Manager did, and in addition, I am not sure where the problem lied. Was he upset that I made a reservation online? Did he not want to charge me the rate that I booked? Was this whole tirade because I am African-American? I am completely stumped!!!! But, I do know that no customer of any hotel chain should ever be spoken to and treated in the manner I was tonight. This type of behavior is completely unacceptable. This entire scenario was very hurtful and embarrassing to me as a consumer, human being, and a hard-working, law abiding citizen.

2/10 Terrible

greatdealsilove, NASHVILLE, TN

Disliked: Cleanliness, staff & service, room comfort
AWFUL SMELL
THIS IS THE WORST HOTEL QUALITY I HAVE EVER SEEN..I SHOULD NOT HAVE TO SAY MUCH MORE..DO NOT TAKE THE RISK I HAVE STAYED AT MANY HOTELS THE WORST EVER..IF I WAS NOT SO TIRED I WOULD HAVE NOT STAYED I GOT THERE AT 2am and could not sleep i got up at 6am and left it was so bad.bed was wore out the tv remote did not even go to that tv it was not clean the bed has ashes in it and holes in comforter. i did not even take a shower it was gross

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
great for the price
we stayed two nights at this hotel and it was really liked it. it was nice and clean the manager made sure everything was in order, staff was nice and friendly. would stay there again.

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Horrible!!!
Ok I'm gonna try not to do too much venting on here BUT....The Hotel sucked majorly. The people had major attitude. The room was not like it was on the pic its worse. The light in the bathroom went out in the middle of the night. Everytime we went outside somebody looked out the window. The check out time we received online was 12 but the people called us at 10 and said we needed to be out by 11. We werent loud, or rude and they were. I will never ever go back. Thank God it was only one day and our hotel the next day was the Memphis Hilton.