Outdoor pool
Check availability

Reviews of Imagine Marco

4 out of 5
Imagine Marco
42-48 Balston Street, Southbank, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 863 out of 1706 reviews" "
Rating 8 - Good. 546 out of 1706 reviews" "
Rating 6 - Okay. 193 out of 1706 reviews" "
Rating 4 - Poor. 60 out of 1706 reviews" "
Rating 2 - Terrible. 44 out of 1706 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Travelled with partner, Travelled with group
Liked: Amenities
all was well, was my second time staying. only issue was that me and my missus had a big night the night before clubbing and she didn’t feel so well in the morning, very nauseous so i expressed this and asked for a 30 minute later checkout but wasn’t granted this, but when i went to the lobby to checkout another person said they “misplaced” their phones and asked for a later checkout time and was granted it.
Stayed 2 nights in May 2024

10/10 Excellent

Keith

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location = value for money
Stayed 3 nights in May 2024

8/10 Good

Amira

Liked: Cleanliness, property conditions & facilities
Was great apart from no house keeping had to speak with management
Stayed 3 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
It was a nice spot for me! The traffic was a little loud but it’s near the freeway so that was no issue
Stayed 3 nights in May 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities
The staff were very helpful and attentive. Room was rather rundown. In need of a paint and some repairs. Location close to Southbank.
Stayed 2 nights in May 2024

8/10 Good

Huw david

Stayed 3 nights in May 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking at the property is limited. Double check before arriving. Only choice was Crown.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nalini

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cute little 1 bedroom apartment. Was clean and tidy. Very easy to check in. Room was ready even though we were quite early. Walking distance to the city and transport. Housekeeping was everyday.
Stayed 5 nights in Apr 2024

10/10 Excellent

Geoffrey, marian

Liked: Cleanliness, amenities, property conditions & facilities
Lots of fun fun fun a night to remember
Stayed 1 night in Apr 2024

6/10 Okay

Brandon, Glenwood

Travelled with partner
The stay was overall ok for the two nights we were there. The biggest issue I had was the hotel flat out refused to do late check out. not for any reason but that the management simply dont allow it. it was a great inconvenience and it baffles me. as someone who has stayed in hundreds of hotels I am confused why this wasnt possible and why the hotel simply chooses to lose money.
Stayed 2 nights in Apr 2024

10/10 Excellent

Franchere

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean
Stayed 2 nights in Mar 2024

10/10 Excellent

graham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, supermarket across the road, serviced apartment, friendly and helpful staff.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities
I like the property
Stayed 3 nights in Feb 2024

10/10 Excellent

Irene

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Arrived well before check in time, our flight arrived at 8am so i called from the airport to ask about early check in as check in was at 2pm.i was told our room was ready to go. Walking distance to the shops, crown and convention centre. Place was clean and quiet. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Purna

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Relaxing place with amazing view from sky apartment. Close to necessary shopping places and transport stop :). I fully recommend this place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Savannah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Reanna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

carmel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was extremely helpful especially Jonathon. The location was very good. The noise in the room was very bad as window seal is gone. We stayed in a two bedroom apartment. The main bedroom was the worst for noise.
Stayed 21 nights in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 3 nights in Mar 2024

10/10 Excellent

Salamasina

Liked: Cleanliness, property conditions & facilities
Nice and clean place to stay
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Amelia

Travelled with family
Purpose of this stay was due to daughter’s swimming competition nearby for 3 days in a row morning & afternoon sessions everyday. Location and washing machine & dryer both were the main things to decide to stay at this property. Room 1701 West has lock problem with their washing machine and therefore could not use the machine. This problem has been a while according to their maintenance, they should not rent this room out or replace it urgently. Ended up going to coin laundry everyday, wasting time for the already very limited precious rest time. Even the management ignored the email complaint. Solutions provided by their manager also not sorting the problem.

6/10 Okay

Skye

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unless you can secure parking on property for a fee, parking is a nightmare.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Stayed 3 nights in Mar 2024

10/10 Excellent

Shalu

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Local to grocery store. Nearby to other shops. Not too close to the heart of Melbourne so better traffic flow. Close to most attractions also
Stayed 3 nights in Feb 2024

4/10 Poor

Tung

Can’t use washing machine as lock broken, toilet door lock also broken.
Stayed 1 night in Feb 2024

4/10 Poor

Silvana

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t cleaned properly. Tv wasn’t working. Floor wasn’t cleaned when we arrived. Looked like as if it hasn’t been opened in a long time Kitchen benches weren’t clean. Cook top and over were dirty and oily. Plates had dried food on them. Lucky there was a Woolworths across the road. Bought everything in plastic
Stayed 3 nights in Feb 2024

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Feb 2024

4/10 Poor

Garry

Stayed 1 night in Feb 2024

8/10 Good

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness
Imagine Marco had everything we needed for our 3 night stay. Beds comfortable and nice hot shower. Woolies metro, BWS and coffee shop over the road were great! We walked a lot.. but easy access to Southbank Promenade and city. We felt safe at all times and easy Uber ride to and from airport. Love you Melbourne xx
Stayed 3 nights in Feb 2024

10/10 Excellent

Judith

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything , very nice apartment
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Southbank second home
Staff are very friendly and go out of their way to look after you - excellent service The beds are so comfortable and rooms are clean. Supermarket across road. Good location.
Stayed 2 nights in Feb 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Apartment convenient to CBD, particularly if you are attending conference at the Melbourne Event Centre. Pool and gym area is a little disappointing as the pool is very small, but apartment was well appointed, clean, and given the noise of the area and its motorways the apartment was relatively quiet. There are a lot of negative reviews for this property and from what we saw they were all unfounded.
Stayed 8 nights in Feb 2024

10/10 Excellent

Jess

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Clinton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
property was clean,safe and cheap
Stayed 1 night in Feb 2024

8/10 Good

Kellie

Liked: Cleanliness, property conditions & facilities
Property was clean and a great walking distance to restaurants, cafes and shoos
Stayed 3 nights in Feb 2024

6/10 Okay

May

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Janine

Liked: Cleanliness, property conditions & facilities
Overall was a great place. Would be beneficial to install a ramp at the entry so you can wheel suitcases in rather than having to lift them up the stairs. They did have a small lift off to the right of the stairs but it is hidden
Stayed 4 nights in Feb 2024

10/10 Excellent

Jelenko

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, room comfort
Beautiful stay and amazing view!
Stayed 2 nights in Feb 2024

8/10 Good

Matthew

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

pauline

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the property has a 2 levels woolworths and plenty of scooter hire around. alot of parking spaces if you drives
Stayed 4 nights in Jan 2024

8/10 Good

kevin

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Kellie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Noeleen

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Katerina

Liked: Cleanliness, property conditions & facilities
That it had a pool and gym
Stayed 6 nights in Jan 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
This property is horrible, rude staff, I booked a room for 3 people and was allocated a twin room, dirty rooms, couldn’t get pool towels. Horrible hotel
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Poor room design
The apartment we were given had a fabulous view but the bedroom was very inconvenient in shape with the bed not allowing access for suitcases meaning you had to carry the cases over the bed to reach the wardrobe and dressing area. The position of the bed which could not be changed also prevented the bedroom door from closing
Stayed 7 nights in Jan 2024