Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
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Reviews of Americas Best Value Inn & Suites Melbourne

2 out of 5
Americas Best Value Inn & Suites Melbourne
4431 W New Haven Avenue, Melbourne, FL

Reviews

5.6
Rating 10 - Excellent. 178 out of 1000 reviews" "
Rating 8 - Good. 178 out of 1000 reviews" "
Rating 6 - Okay. 165 out of 1000 reviews" "
Rating 4 - Poor. 168 out of 1000 reviews" "
Rating 2 - Terrible. 311 out of 1000 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Henny

Travelled with family
Disliked: Cleanliness, amenities
Cripy people around went we check in, and fly come into the rooms during the night when the doors open ,the rooms smells .
Stayed 2 nights in May 2024

2/10 Terrible

Lillian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I would have to say it is the dirtiest place I’ve ever stayed in. The fridge was dirty and the freezer had ice in it that had orange liquid spilled in it and frozen. The floor was forty and I killed some ants. The sink countertop was worn through and had cigarette burns all over it. The bath tub was so dirty my husband and I didn’t shower. If it wasn’t so late in the evening we would have never stayed.
Stayed 1 night in May 2024
Response from Jaclyn on May 26, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the stay was not up to our mutual standard we greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day.

8/10 Good

Maurice

Liked: Cleanliness, staff & service
Disliked: Amenities
The parking lot and condition of the exterior is in bad shape. The inside of the room is fine -a little old but clean. The mini fridge has no freezer which is a slight inconvenience. I don’t trust the maintenance of the pool -won’t swim in it.
Stayed 2 nights in May 2024
Response from Jaclyn on May 24, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the parking lot and pool was not up to our mutual standard we greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day.

10/10 Excellent

Thomas, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Jaclyn on May 24, 2024
Thank you for your feedback

8/10 Good

gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like the front desk staff was very good needed the pool unlocked in the morning front desk lady or May 4th in the morning team and unlocked it immediately which help me get my day started went a good early swim and pool was in good working order and I do recommend this hotel for travelers that are looking for a overnight stay very convenient location.
Stayed 1 night in May 2024
Response from ABVI on May 6, 2024
Thank you for your review. Hope your stay and day good well,

2/10 Terrible

Alyssa

Stayed 1 night in Apr 2024
Response from ABVI on May 14, 2024
Thank you for your feedback

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jaclyn on Apr 19, 2024
thank you for your feed back

4/10 Poor

Tanish

Needed upgrade
Stayed 3 nights in Apr 2024
Response from front desk on Apr 13, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the stay was not up to our mutual standard we greatly appreciate the notes on where we can improve.We do not see a reservation for you in our system and would love to hear more about the issues you encountered. If you wouldn’t mind, please call us at 321-768-8439 or email us at frontdesk@abvimlb.com Thank you. Have a beautiful day.

2/10 Terrible

Samantha

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My apple watch went missing from the charger under the table. I went to desk to talk to manager and they said that he wasn't in and that he would contact me when he came in. The last ping my watch shows is at the hotel. We were there a little over a week from a Saturday to the following Monday. It went missing the first Monday we were there. Our room was dirty especially the bathroom there is dirt and bugs, the cleaning people only pick up not clean. When we asked about the pool they kept saying it would be open the next day and it was never opened. They also had a bunch of people that lived there and a lot of them were on drugs. Some of the staff we met were nice but how my apple watch went missing and nothing was done about it and how dirty it was I don't think we will be returning.
Stayed 1 night in Mar 2024
Response from ABVI on Apr 3, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the visit was not up to our mutual standard we greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day.

2/10 Terrible

Samantha

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My apple watch went missing from the charger under the table. I went to desk to talk to manager and they said that he wasn't in and that he would contact me when he came in. The last ping my watch shows is at the hotel. We were there a little over a week from a Saturday to the following Monday. It went missing the first Monday we were there. Our room was dirty especially the bathroom there is dirt and bugs, the cleaning people only pick up not clean. When we asked about the pool they kept saying it would be open the next day and it was never opened. They also had a bunch of people that lived there and a lot of them were on drugs. Some of the staff we met were nice but how my apple watch went missing and nothing was done about it and how dirty it was I don't think we will be returning.
Stayed 6 nights in Mar 2024
Response from ABVI on Apr 3, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the visit was not up to our mutual standard we greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day.

2/10 Terrible

DAVID

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m pretty sure there were drug deals happening in the parking lot. Room was absolutely disgusting! Checked in went to the room, went back to the front desk and checked out! This place is sketchy, do not stay here!
Response from ABVI on Mar 30, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the visit was not up to our mutual standard we greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day.

10/10 Excellent

Morgan

Disliked: Cleanliness, amenities
Are people running outside of my door constantly kids housekeeping it's just so noisy it's ridiculous
Stayed 1 night in Mar 2024
Response from ABVI on Mar 30, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the visit was not up to our mutual standard we greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day.

6/10 Okay

Samantha

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Had pool shut down, no breakfast included. Bathrooms dirty! Room in not the best shape! Cleaned horrible Beds I comfortable, springs are coming through mattress
Stayed 2 nights in Mar 2024
Response from ABVI on Mar 25, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the stay was not up to our mutual standard and you missed breakfast(6:30am-9:30am at Front Desk). We greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day.

8/10 Good

Brad

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Didn't get a handicap room like requested because it didn't have 2 queen beds. Turned out the room we got was good.
Stayed 1 night in Mar 2024
Response from ABVI on Mar 24, 2024
Thank you for your review

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away!!! This place is nothing but horrifying! Worst possible conditions imaginable!
Stayed 2 nights in Mar 2024
Response from Jaclyn on Mar 19, 2024
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Kareema

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refused to refund my money when I tried to reschedule a booking.
Stayed 1 night in Mar 2024
Response from Jaclyn on Mar 15, 2024
Cancellation PolicyMore than 2 days prior to arrivalAll cancellations are charged the full cost of stayLess than 2 days prior to arrivalAll cancellations are charged the full cost of stayNon-refundable datesMar 9, 2024

2/10 Terrible

Scott

Stayed 1 night in Mar 2024
Response from ABVI on Apr 6, 2024
Thank you for your review

6/10 Okay

Rashaud

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Shower barely worked. Everything else was ok for the cheap price.
Stayed 1 night in Feb 2024
Response from ABVI on Mar 10, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the stay was not up to our mutual standard we greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Robert on Mar 10, 2024
Thank you for taking the time to leave a review on your recent visit. Though we are sorry to hear your stay was poor.

2/10 Terrible

Robyn Michelle

Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Jaclyn on Mar 8, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the stay was not up to our mutual standard we greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day.

4/10 Poor

Elijah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a 2 star hotel. if u really need to stay somewhere u can get by for a night here, wouldn’t recommend using the shower, walking around alone at night or getting under the blankets
Stayed 1 night in Mar 2024
Response from Jaclyn on Mar 6, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the stay was not up to our mutual standard we greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day.

6/10 Okay

Edwin Dubs

Travelled with family and small children, Business traveller
Liked: Staff & service
The air conditioner wasn't working to potential. The toilet kept running. The carpets are overdue for being changed. There were workers that were staying there that had their boots outside their rooms and were blocking the walkway to the stairs every time I came and went.
Stayed 2 nights in Mar 2024
Response from ABVI on Mar 4, 2024
Thank you for your review

4/10 Poor

ron

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Never go back there again
Stayed 1 night in Mar 2024
Response from ABVI on Mar 4, 2024
Thank you for your review

10/10 Excellent

FERNANDO, NEW YORK

Travelled with family and small children, Travelled with partner
Liked: Amenities
The bath tub was a bit run down…rest is very good.
Stayed 1 night in Mar 2024
Response from ABVI on Mar 3, 2024
Thank you for your review

10/10 Excellent

Jared, stevens

Stayed 1 night in Feb 2024
Response from Jaclyn on Mar 20, 2024
Thank you for your feedback

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
plesent Stay.
Stayed 1 night in Feb 2024
Response from ABVI on Feb 26, 2024
Thank you for your review

4/10 Poor

James

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from ABVI on Feb 26, 2024
Thank you for your review

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing.
Stayed 1 night in Feb 2024
Response from ABVI on Feb 25, 2024
Thank you for your review

6/10 Okay

Cary

Stayed 1 night in Feb 2024
Response from Jaclyn on Mar 20, 2024
Thank you for your feedback

6/10 Okay

elliot

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor
Stayed 1 night in Feb 2024
Response from ABVI on Feb 19, 2024
Thank you for your review

6/10 Okay

Sharon

The grounds were not pleasing junky
Stayed 1 night in Feb 2024
Response from ABVI on Feb 19, 2024
Thank you for your review, we will look into it.

6/10 Okay

Donald

Liked: Cleanliness, staff & service, amenities
Just need people that actually knows how to clean and better sheets
Stayed 4 nights in Feb 2024
Response from ABVI on Feb 19, 2024
Thank you for your review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Think twice
The staff was very nice and friendly... However, the room was not well kept. It was a non-smoking room but it smelled like an ashtray. The fridge looked disgusting as did the bathroom. Lots of noise could be heard throughout the night which didn't make for a good nights sleep.
Stayed 2 nights in Feb 2024
Response from ABVI on Feb 15, 2024
Thank you fore your review.

6/10 Okay

Bikkie

Travelled with family
Noise from neighboring rooms.
Stayed 1 night in Feb 2024
Response from ABVI on Feb 14, 2024
Thank you for your feedback

6/10 Okay

Gary

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from ABVI on Feb 14, 2024
Thank you for your feedback

8/10 Good

Audrianna

Travelled with partner
Liked: Cleanliness
Loved the bar in the lobby and it was convenient with gas stations food local and the mall just a 6 min drive
Stayed 2 nights in Feb 2024
Response from ABVI on Feb 11, 2024
Thank you for your review

2/10 Terrible

Samantha

This place is horrible. We couldn’t stay there, went and got a room somewhere else!
Stayed 1 night in Feb 2024
Response from ABVI on Feb 11, 2024
Thank your for your review and sorry you had a bad experience with us

6/10 Okay

Marta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from ABVI on Feb 10, 2024
Thank you for your review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Feb 2024
Response from ABVI on Feb 9, 2024
Thank you for your review

4/10 Poor

Hillary

Stayed 1 night in Feb 2024
Response from Jaclyn on Mar 20, 2024
Thank you for your feedback

2/10 Terrible

Karen

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
There was a roach in the bed and on the painting above the bed. People smoking weed and no help was given after complaint.
Stayed 1 night in Feb 2024
Response from Jaclyn on Feb 6, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. Though we are saddened to hear the stay was not up to our mutual standard we greatly appreciate the notes on where we can improve. We strive to handle these types of situations better in the future. We hope to have another opportunity to provide you with superior service in the future. Have a beautiful day.

6/10 Okay

James

This place was dirty, smelled and did not appear safe. I paid over $120 for what was a $30 room.
Stayed 1 night in Feb 2024
Response from ABVI on Feb 4, 2024
Thank you for your honest review. Steps will be taken

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Robert on Jan 30, 2024
Thank you for taking the time to leave a rating on your recent visit. We hope to see you again soon.

2/10 Terrible

JANET

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay there, they charged me anyway. Room smelled of marijuana, sink would not drain water. Asked for another room. 2nd room try also smelled of Marijuana and had no stopper in rusted sink drain, large stains on couch and air conditioner did not work at all. Men loitering outside smoking joints, ladies of the night making rounds. We could not stay there.
Stayed 1 night in Jan 2024
Response from Robert on Jan 30, 2024
I am sorry to hear your experience did not meet our mutual expectations. As I mentioned when we spoke on the phone you were refunded for your reservation. I hope we have an opportunity to provide you with a better stay in the future.

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ABVI on Jan 27, 2024
Thank you for your review

2/10 Terrible

Melissa

Stayed 1 night in Jan 2024
Response from Jaclyn on Jan 24, 2024
Thank you for your feedback

8/10 Good

Dan

Travelled with family
Liked: Staff & service, room comfort
What you'd expect for 75 bucks
To start off, the staff were helpful and friendly. The building has seen better days but the water was hot and the bed comfortable. If you just need a place to lay your head overnight it's fine.
Stayed 1 night in Jan 2024
Response from ABVI on Jan 18, 2024
Thank you for your review

8/10 Good

LEONARDO

Stayed 1 night in Jan 2024
Response from Jaclyn on Jan 10, 2024
Thank you very much for taking the time to leave us feedback on your recent visit. We are very pleased to hear that you had a comfortable stay with us here at Americas Best Value Inn Melbourne. It is always our pleasure to accommodate. Have a beautiful day.

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Robert on Jan 7, 2024
Thank you very much for taking the time to leave a rating on your recent visit. We hope to see you again soon.

8/10 Good

Nina

Stayed 1 night in Dec 2023
Response from ABVI on Dec 30, 2023
Thank you for your review