Diagonal 75 B A #1 - 26, Sector La Mota, Contiguo al Club El Rodeo, Medellín, Antioquia
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Free breakfast was excellent and staff is very helpful and friendly.
Rafael
Stayed 20 nights in Feb 2024
Response from Marketing Analyst on Mar 14, 2024
Dear Mr. Rafael, thank you for your positive feedback! We're delighted to hear that you enjoyed our excellent complimentary breakfast and that our staff provided helpful and friendly service. Your satisfaction is our priority, and we look forward to welcoming you back in the future!
Clean and lot of space. Excellent breakfast!
Sadly, a bit noisy on street corner. A/C on bedroom only, No fan in the living room.
yanick
Stayed 3 nights in Feb 2024
Response from Marketing Analyst on Mar 14, 2024
Dear guest, thank you for your feedback. We're glad to hear that you found the accommodations clean and spacious, and that you enjoyed the excellent breakfast. We apologize for any inconvenience caused by noise from the street corner. Your comments regarding the A/C and fan have been noted for future improvements. We appreciate your input and hope to welcome you back in the future.
I was quite happy staying here my room was not quite so I did get to move no hassle Friendly receptionists accommodated all our requests-early packed breakfast since we were out almost every Dayi am planning to coming back and staying a whole Canadian winter here Lovely Hugh shopping Cente across the steet and grocery store in the basement Price Smart across the mall need membership to shop there I had no idea Felt safe walking around lots of place to walk to eat shop all felt safe for me had no issues for two single females 62/70
RITA
Stayed 3 nights in Jan 2024
Response from Marketing Analyst on Jan 30, 2024
Dear Ms. Rita, thank you for sharing your experience. We're pleased to hear that you were happy staying with us and that we were able to accommodate your requests promptly and hassle-free. It's great to know that you found our receptionists friendly and helpful.
I love everything about these properties particularly Rodeo. It is one of the best places I've stayed in and will continue to use this property for the cleanliness, comfort, attention and value. Always looking forward to my next stay!
Brenda
Stayed 3 nights in Dec 2023
Response from Marketing analyst on Dec 26, 2023
Dear Ms. Brenda, we truly appreciate your positive feedback. It's wonderful to hear that you love everything about our properties, especially Rodeo. We are delighted to be among the best places you've stayed, and we're committed to maintaining the standards of cleanliness, comfort, attention, and value. We eagerly anticipate your next stay and strive to provide you with another exceptional experience.
People were super friendly and cordial. Place was clean. Love it. Will come back.
Maria
Stayed 3 nights in Nov 2023
Response from Marketing analyst on Nov 27, 2023
Dear Ms. Maria, thank you for your positive feedback! We're delighted to hear that the people were super friendly and cordial, the place was clean, and you loved it. We look forward to welcoming you back for another enjoyable stay.
Dear Mr. John, it's wonderful to hear that you've had positive interactions with good and nice people. Building positive relationships and connections with others is truly a valuable experience.
Response from Analista de Marketing on Oct 30, 2023
Apreciado Sr. Rafael, gracias por calificarnos, nos alegra saber que disfrutó de su estancia.
8/10 Good
Jurgen
Oct 23, 2023
Jurgen
Stayed 7 nights in Oct 2023
Response from Marketing analyst on Nov 27, 2023
Dear Mr. Jurgen, We're glad you enjoyed your stay at Portal del Rodeo. You're always welcome.
8/10 Good
Verified traveller
Travelled with family
Oct 14, 2023
Liked: Cleanliness, room comfort
In a safe location. A variety of quick bites in surrounding areas. In house restaurant needs a revamped menu and extended weekend hours. Kitchenette great option. Enjoyed stay.
Verified traveller
Stayed 9 nights in Oct 2023
Response from Marketing analyst on Oct 17, 2023
Dear guest, Thank you for your feedback. We're pleased to hear that you found our location safe and convenient, with various quick dining options nearby. Your suggestions about our in-house restaurant and extended weekend hours are duly noted, and we'll certainly consider improvements. We're glad you enjoyed your stay.
8/10 Good
Mistica
Oct 1, 2023
Liked: Cleanliness, room comfort
Hotel was clean, spacious, front desk clerk Diego was very helpfull and tried to speak our lenguaje, which i found awesome
I really recommend this hotel. We will be back❤
Mistica
Stayed 6 nights in Sep 2023
Response from Marketing analyst on Oct 9, 2023
Dear guest, thank you for sharing your positive experience with us. We're delighted to hear that you found our hotel clean, spacious, and that Diego at the front desk was very helpful and made an effort to speak your language. We truly appreciate your recommendation and look forward to welcoming you back in the future.
very good place to stay at safe and closed to everything's mall near by closed to el poblado
very good service
Astrid
Stayed 4 nights in Sep 2023
Response from Marketing analyst on Sep 28, 2023
Dear Ms.Astrid, thank you for your feedback! We're delighted to hear that you found our place to be safe and conveniently located near everything, including a nearby mall and El Poblado. Providing excellent service is our priority, and we're glad to know you had a good experience. We hope to have the pleasure of hosting you again in the future.
10/10 Excellent
Lilia
Sep 17, 2023
Liked: Cleanliness, room comfort
Lilia
Stayed 2 nights in Sep 2023
Response from Analista de Marketing on Sep 19, 2023
Apreciada Sra. Lilia, gracias por tomarse el tiempo de calificarnos. Esperamos recibirla nuevamente pronto.
I really like the housekeeping they go above and beyond especially Luce. Luce cleaned and enhanced our apartment so well that I didn't stop asking who cleaned my room that Saturday until I found her and rewarded her. Great job Luce 👏. The spelling of her name might be wrong, but that how it's pronounced. The room service for breakfast each morning was phenomenal. Once again with the limited Spanish I speak we were able to make it great 9/10 mornings. I had the same server 8/9 mornings and we got it done 😁.
The bathroom vanity and faucet are dated and need replacing or repaired.
But all in all I had a great vacation and I would stay there again.
Elaine
Stayed 10 nights in Jul 2023
Response from Marketing analyst on Aug 11, 2023
Dear Ms. Elaine, thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you had a great vacation and enjoyed your overall experience. We are especially pleased to hear that our housekeeping team, particularly Luce, went above and beyond to make your stay exceptional.
10/10 Excellent
Dena
Jul 11, 2023
Dena
Stayed 8 nights in Jul 2023
Response from Marketing analyst on Aug 1, 2023
Dear Ms. Dena, tahnks for ataing time to rate us, come back soon.
Close to shopping. Near all areas to visit in the city. Great free room service breakfast. Well priced.
Albert
Stayed 10 nights in Apr 2023
Response from Mr. Albert on May 26, 2023
Dear Mr.Albert, Thank you for your fantastic review and positive rating! We're thrilled to hear that our hotel met your expectations and provided you with a great experience.
They treay you very nice. The place is clean ans spacious
Charesca
Stayed 7 nights in Mar 2023
Response from Ms.Charesca on Apr 3, 2023
Dear Ms.Charesca,thank you for choosing our hotel and we hope to have the opportunity to welcome you again in the future to provide you with an enhanced lodging experience.
Apreciado Sr. Juan, le pedimos disculpas por cualquier inconveniente que haya experimentado durante su estancia y esperamos tener la oportunidad de ofrecerle una experiencia satisfactoria en el futuro.
10/10 Excellent
Alvaro
Feb 21, 2023
Alvaro
Stayed 27 nights in Jan 2023
Response from Sr. Álvaro on Feb 22, 2023
Apreciado Sr. Álvaro, nos alegra que haya disfrutado de su estadía. Gracias por calificarnos, vuelva pronto.
The location is beyond amazing . Walkable distance from one of the newest malls . The staff was beyond friendly and helpful . The breakfast was so yummy and generous . I would highly suggest to the property owners an update in the windows because that’s the only downside; is really noisy . To the point that is hard to stay asleep . Beside that highly recommend hotel .
Juliet
Stayed 5 nights in Sep 2022
4/10 Poor
Deolall
Travelled with group
Jul 31, 2022
Liked: Cleanliness
This property is no good to recommend to anyone my flight postpone and I ask them to stay one more day I will pay and they no I cannot stay have to sleep at the airport breakfast. Three day no breakfast
Basic hotel.
Did not like that breakfast was brought to your room would have preferred for it to be in a dinning room.
Also no ac in the living room which was also strange .
Ok for long term stays however for me not for a short vacation
The property is in walking distance of a mall which has all the dining options you want at reasonable prices. In addition there are multiple entertainment options, including a movie theater and Bowling alley.
The only negatives was the lack of a safe in the room and no ironing board and iron.
Jean Claude
Stayed 3 nights in Jul 2022
Response from E-commerce on Aug 29, 2022
Dear Jean Claude, Thank you very much for your time in evaluating us, we are glad to know that you enjoyed your stay at the hotel and that the location was perfect for you. We apologize for not having provided you with the correct information upon check-in, since the objects you mention are always supplied at the request of the guests. We hope to see you soon and improve your experience with us.
This is as close to bringing your home with you. The Apartments was well furnished with all the amenities and appliances. The rooms were large and the bed very comfortable. The in room breakfast was amazing.
Jean Claude
Stayed 2 nights in May 2022
Response from E-commerce on May 13, 2022
Dear Jean,
We are glad that you felt at home since that is our main objective, thank you very much for sharing your experience at the hotel and for giving us your excellent evaluation, we hope to see you back soon!
Super clean comfortable convenient and safe, with the mall across the street. This is my go to hotel chain!
Brenda
Stayed 1 night in Mar 2022
Response from E-commerce on Apr 19, 2022
Dear Brenda, We appreciate your time in evaluating us, we are glad to know that our location met your expectations, we hope to see you back very soon.
8/10 Good
Verified traveller
Mar 19, 2022
Liked: Cleanliness, room comfort
Well worth it and value for money
This hotel is perfect. Good situated.
Verified traveller
Stayed 1 night in Mar 2022
Response from E-commerce on Apr 19, 2022
Dear Guest, Thank you very much for your comments, they are very valuable to us, we are glad that our location has been to your liking, we hope to see you back very soon.
4/10 Poor
Lazaro
Travelled with partner
Feb 9, 2022
Liked: Cleanliness
Disliked: Amenities
Noisy rooms I asked for a room that wouldn’t be on street with less noise after 5 days the manger what’s app me I already had everything out of my luggage and wife had surgery couldn’t pick everything vio and move was there for 15 nights.
Really only reason we stayed there because it was a apartment type spot the kitchen has holes on wall like we like in the 1870s all the noises bugs flying in. Has clothes lines to hang clothes no washer, bathroom window wouldn’t close.
Pretty ridiculous that a client that stayed here in 2019 for 13 night to get treated this way.
Manager instead of assisting since i didn’t have a sofa just a open bed couldn’t change the room.
Only good things to was the cleaning lady and young lady in front desk
Lazaro
Stayed 14 nights in Jan 2022
Response from Ecommerce on Feb 14, 2022
Dear Mr. Lázaro, We are very sorry that your stay was not to your liking, it is important to clarify that when you expressed your disagreement, reception immediately informed the management and our manager contacted you to find out what was happening and offer you the best solution. successful. When you told her that you would like the apartment you were in several years ago better, the manager offered you the possibility of changing to another apartment because that one was occupied, but immediately we had availability, you were informed and you replied that already didn't want to move. In the Reservation Confirmation are all the services that we offer in our hotel and within these services the washing machine is not found. We apologize for the inconvenience.
8/10 Good
Sergio
Business traveller
Feb 7, 2022
Liked: Cleanliness, room comfort
My new to go place
Overall great place for a great price, only negative was that there was free breakfast and I wasn’t inform lol, other than that I truly recommend this hotel, the apartment are nice and very clean, also it’s locate in a great area next to a shopping mall
Sergio
Stayed 5 nights in Feb 2022
Response from E-Commerce on Feb 25, 2022
Dear Mr. Sergio,
We really appreciate your time in evaluating us. We are glad that you enjoyed your stay at the hotel. yes sir our rates include breakfast and this observation is in the confirmation of your reservation, we are sorry that you have not noticed this and that our collaborators have not reminded you, we appreciate your observation and we will take it into account to mention it in another opportunity . remember you are always welcome!
8/10 Good
Verified traveller
Nov 21, 2021
Liked: Cleanliness, room comfort
Location is perfect. The stay was also good and friendly personnel. One advice: take rooms above the 4th floor, due to highway noice.
Verified traveller
Stayed 5 nights in Nov 2021
Response from E-Commerce on Nov 23, 2021
Dear Guest,
Thank you very much for taking a few minutes of your time and telling us about your experience at the hotel, we are glad that our location has been perfect for you and that you have received an excellent service from our collaborators. remember you are always welcome.
Our room had stunning views. The hotel is across the street from a very nice, sizable shopping mall which includes a supermarket. There is a clinic adjacent to the mall that is a good place to get Covid testing with prompt results for international travelers.
David
Stayed 6 nights in Oct 2021
Response from E-Commerce on Nov 10, 2021
Dear David, we are very happy that our location has met your expectations and that you have enjoyed your stay at the hotel, we really appreciate that you tell us about your experience, this motivates us to continue giving the best to always offer you the best possible service, I hope you come back soon.
6/10 Okay
Fernando
Travelled with family
Oct 12, 2021
Liked: Cleanliness
The place was clean, the internet communications was really bad the staff was ok except for the guy that I talk about the internet he did not want to help at all. In general was ok, but I won't used again...
Fernando
Stayed 6 nights in Oct 2021
Response from E-Commerce on Nov 11, 2021
Dear Mr. Gómez, we thank you for taking the time to tell us about your experience. At the moment we are in the process of renovating our internet service to improve the current one, we wanted to communicate with you but the phone number we had was from your sister. We are taking the measures of the case, we apologize for the inconvenience caused. We would like you to give us another opportunity to offer you a better experience, we are waiting for you.
10/10 Excellent
chee h
Aug 19, 2021
Liked: Cleanliness, room comfort
EXCELLENTE PLACE
Excellent Place!
Everything was Perfect!
Soaps Shampoos Conditioners Cooking Utencils and Breakfast!
Totally Recommend!
chee h
Stayed 3 nights in Aug 2021
Response from E-Commerce on Aug 20, 2021
Dear Guest, we thank you very much for recommending us, it is very valuable to us, it fills us with happiness that you have enjoyed your stay, every detail of this beautiful place is thought for you, the guests who are our reason for being, remember that you are always welcome.
10/10 Excellent
Verified traveller
Jul 12, 2021
Verified traveller
Stayed 5 nights in Jul 2021
Response from E-Commerce on Jul 22, 2021
Apreciado Huésped, le agradecemos mucho por su excelente calificación, esperamos que haya tenido una grata estadía, recuerde que es siempre bienvenido.
This is so well located in a nice area, walking distance to arkadia Mall center , shops, restaurants and Clinica de Las americas
Verified traveller
Stayed 3 nights in Jun 2021
Response from E-Commerce on Jun 28, 2021
Dear guest, we thank you for giving us your rating and excellent comments, it is very significant for us, we hope to continue being your best option on your next visit to Medellin.
10/10 Excellent
Verified traveller
Travelled with family, Travelled with family and small children