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Reviews of Massanutten Resort by Tripforth

3 out of 5
Massanutten Resort by Tripforth
1822 Resort Drive, McGaheysville, VA

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 129 reviews" "
Rating 8 - Good. 41 out of 129 reviews" "
Rating 6 - Okay. 17 out of 129 reviews" "
Rating 4 - Poor. 11 out of 129 reviews" "
Rating 2 - Terrible. 10 out of 129 reviews" "

8.2/10

Cleanliness

8.2/10

Amenities

7.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mildred

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only bad thing was the Woodstone pool opens late at 11 am
Stayed 3 nights in May 2024

2/10 Terrible

Carmen

Liked: Cleanliness
Disliked: Property conditions & facilities
Took forever to get someone to fix a carbon monoxide alarm and that ruined the whole trip. Hearing a loud beep every 30 seconds is not relaxing.
Stayed 1 night in Apr 2024

10/10 Excellent

Beulalea

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at the Massanutten Resort. The resort offers many amenities and activities however everything must be purchased separately. I wish they offered an all inclusive option for families. The prices are high, but I guess that's as expected for a four seasons resort. The indoor waterpark was awesome! Getting to see the wildlife right off the balcony was amazing, everything from deer and groundhogs to birds and skunks! Gorgeous mountain views, secluded peaceful and quiet! (aside from the stomping loud neighbors in the condo above). P.S. Be prepared to drive at least 20 minutes away to find Walmart, food lion or any other everyday store... Besides the 7-Eleven at the entrance to the resort, which was very convenient!!! Overall great resort, highly recommend and will likely return!!!
Stayed 2 nights in Mar 2024

8/10 Good

steven

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The bed broke on the evening we were going to leave. The maintenance man who tried to help us was absolutely fantastic. He did what he could considering the late hour. However the main office never bothered to check in with us after I made the issue. We didn't expect anything major with recompensation or anything,but the thought would have been nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, room comfort
The accomodations were good. Two concerns. 1) I coiuld not get the fireplace to work. That would have been nice to have in the cold weather at night. 2)
Stayed 2 nights in Jan 2024

10/10 Excellent

RONALD L

Stayed 3 nights in Jan 2024

6/10 Okay

Sammy

Stayed 3 nights in Dec 2023

10/10 Excellent

Jerry

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My Husband and I really enjoyed this property. We picked this location for our Honeymoon and had a great time. The area was clean the house was perfect

4/10 Poor

Nedra

Disliked: Room comfort
This room felt dated and worn; although there are others that are nicer. Pool hours were not conducive to using the facility. Will probably not stay here again as I paid a huge resort fee and didn't use the resort at all.
Stayed 2 nights in Aug 2023

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Skyler

Stayed 2 nights in Aug 2023

6/10 Okay

Deborah

Travelled with partner
The room looked clean, however there was a dead bug in one of the drawers in the kitchen, mouse droppings on the counter and in the kitchen sink and mosquitoes, spiders and a worm in the living room as there was a large gap under the front door. This was whole we were there, and no food was left out.
Stayed 2 nights in Jul 2023

10/10 Excellent

Juliette

Stayed 2 nights in Jul 2023

10/10 Excellent

Kabree

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness
B+ for Massanutten Condo
The resort activities are great and the staff were friendly and responsive. The condo unit was clean and had everything we needed. However, the mattresses in the sofa beds are worn out and need replacement. The Direct TV connection was terrible, buffering constantly That aside, we look forward to returning.
Stayed 2 nights in Jul 2023

10/10 Excellent

Evan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort with lots to do. Booked a 1 bedroom and got a town house with a suana for the same price. It worked out
Stayed 2 nights in Jul 2023

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay! Condo was nice and clean !

6/10 Okay

Felica, Pittsburgh

Stayed 2 nights in Jun 2023

8/10 Good

Alexandre

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in May 2023

8/10 Good

Marquis

Travelled with family
Liked: Cleanliness
Great Family trip
What can I say, my stay at the resort was a great experience. There was so much to do and not once did I get bored. There was a great selection of food, activities for adults and kids and the water park was amazing. I would definitely stay again.
Stayed 2 nights in Apr 2023

2/10 Terrible

Rohit

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I like the area. I did not like the room I was staying, it was filthy dirty, carpet and sofas were smelling crazy, could not walk and sit around without shoes and room freshener. Very limited activities to do..

10/10 Excellent

Ramin

2/10 Terrible

Teodosiya

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Overall it was a very bad expiriance! The condo was oudated,dirty,the AC wast't working proparly. The staff decided to clean the condo below at 8am..and they were very loud,no common sence at all. We stayed only one night instead of 3. On the top of that we were denied any communication with the front desk..noone picked up the phone ,not any compensation or refunds. They just ignored us and it was very rude :( They were playing a hot patato game..tripForth,Expedia and the resort. Noone wanted to take responsibility.. Never again !

4/10 Poor

Jackie

Disliked: Room comfort
Very dated and not comfortable
Stayed 2 nights in Oct 2022

8/10 Good

Teneika

Liked: Cleanliness
Disliked: Room comfort
Vents was black and dusty Microwave wouldn’t work Roaches in the bathroom Tv came on at 4 in the morning Fridge on outside rusty Kitchen light piece hanging off
Stayed 2 nights in Oct 2022

4/10 Poor

Ha

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Dionne, Stafford

Travelled with partner
Liked: Amenities, property conditions & facilities
Perfect get away
Stayed 2 nights in Sep 2022

8/10 Good

John

Liked: Cleanliness
Check in was easy. Resort was very nice. Room was clean and nice. No complaints not new but still nice. Do not eat in restaurants cost is crazy. Breakfast and supper was over hundred dollars. Over all resort is very nice. They just need to give you more info about where stuff is. We will go back.
Stayed 5 nights in Sep 2022

8/10 Good

N

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
So much potential to be brilliant with the facilities on site but currently the accommodation is quite tired.
Stayed 2 nights in Sep 2022

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The buildings, appliances, and furniture was old. The unit was dirty on arrival with toilet, bed frame and refrigerator stains. There was a massive water leak from the ceilings from the top unit during the visit.
Stayed 2 nights in Sep 2022

4/10 Poor

April

Travelled with family
Disliked: Cleanliness
Gross, not a full kitchen.
This unit was dirty and did not have a stove/oven or dishwasher. We have reserved condos through Massanutten in the past, but this unit was not up to par. There was grease on the floor of the kitchen and dried toothpaste smeared above the toilet. The couch had food (look) stains, and so did the carpet. We responded to their email (strive for 5) and told them about the problems, requested a cleaning, and they said they would relay the request, but no cleaning occurred. Then, we discovered the kitchen was only on one circuit.. you can’t run the microwave and toaster oven simultaneously. Luckily we figured this out before leaving for the day because the fridge would have been off!
Fridge leaks water from freezer
Do not run skillet and toaster at the same time.
Microwave and coffee pot squeezed next to the sink makes it hard to do dishes
The whole kitchen
Stayed 4 nights in Aug 2022

6/10 Okay

Melissa

Stayed 2 nights in Jul 2022

4/10 Poor

Debbie

Liked: Cleanliness
Disliked: Room comfort
It wasn't what I expected. Not much to do if you don't play golf. The condo was very nice but the beds were hard as a rock.
Stayed 2 nights in Jul 2022

6/10 Okay

KAREN, QUINTON

Travelled with partner
Liked: Cleanliness
It was ok and clean. Online suggests it is a 4 star property, I would say 2 1/2 is more like it. Restaurants and property grounds were really nice.
Stayed 2 nights in Jul 2022

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2022

4/10 Poor

paula

Travelled with family
Disliked: Cleanliness, property conditions & facilities
DON'T waist your time and money!!! Around 2 weeks before the trip received many phone calls, sometimes twice a day from the resort trying to convince me to participate in a "resort tour" which basically was a selling presentation of their timeshares but I declined. I rented a one bedroom condo through Tripforth and the pictures on Expedia looked much better than what I found in person. I found big stains on the sofa, the 4 dinning chairs sits ripped, no stove, decks completely cover in years of dirt, the wood was cracked and had splinters, grill on the deck had mold, mold in the bathroom wall and doors, including the front door had gaps! You could see through the front door! Not safe at all.... I complained to the front desk and a very unfriendly and unhelpful receptionist told me she was sending someone to 'check' the dirt and clean the mold. I told her the decks needed powerwashing, the mold needed to be removed and not superficially clean, and the doors needed to be replaced. It would be nice if they had offer us to move into a decent unit but I realized we were stuck in that dump for the rest of our trip. They didn't show any interest in making their customers happy regardless if you were buying a timeshare or not. We decided it was not worth to stay in a place like that, so we left a day earlier. We never felt so happy leaving early during a vacation. It's OVERPRICED!!
Stayed 4 nights in Jun 2022

6/10 Okay

linda

Travelled with family
Disliked: Cleanliness
Not coming back
It was disappointing the toilet clogged, the shower head and whirlpool were rusty and dirty. Half of the things in the kitchen didn't work. The bathroom door kept getting stuck which made alot of noise at night trying to open it.
Stayed 2 nights in Jun 2022

8/10 Good

Justin

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The amenities and area around the resort is excellent!!
Stayed 2 nights in Jun 2022

8/10 Good

SHARON

Travelled with family
Liked: Cleanliness, amenities
The fact that the property is up in the mountains was beautiful and peaceful! I absolutely love the property! I loved seeing the wildlife (deer family) outside my door and along the roads. I'm a nature lover so this trip was just what I needed. Only thing I disliked was not having more restaurant choices although the food at Campfire Grille was amazing! Thanks!
Stayed 2 nights in Jun 2022

2/10 Terrible

Lee

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The area was beautiful. The beds were comfortable. The unit was not maintained or cleaned well. Stains were on the couch, dining chairs, and outdoor chairs. Bleach stains on the carpet. The bathroom was falling apart. (Literally) The vanity was rotting, the wall by the shower was cracking because of water damage because the shower curtain was three inches too short, and a caulk job on the vanity was less than professional. Everything was outdated and needing upgrades. So our 46th anniversary was not what we hoped for or expected for our accomodations.
Stayed 2 nights in Jun 2022

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. It was handicap accessible. All places including hotels don’t have a taller toilets.
Stayed 2 nights in May 2022

2/10 Terrible

Grace

Stayed 2 nights in May 2022

8/10 Good

selina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Condo was huge! So much to offer at the resort...wish we had more time! Only downfall was demagnetizing your key and having to drive 10 minutes to magnetize the it to get back into our room. Overall, great stay
Stayed 2 nights in Apr 2022

8/10 Good

Monique

Travelled with family
Liked: Amenities, property conditions & facilities
This was something new for us. I loved being around nature, watching the animals in their habitat. Everything was peaceful and the staff that we’ve encountered were great; however the couches could use a steam cleaning or be replaced, and the shower liner was molded. Other than that, our experience was great. Will come back again
Stayed 3 nights in Apr 2022

8/10 Good

Andrea

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
I loved my stay however we weren’t satisfied with the aesthetics of the condo. It was very outdated!!! There were bugs all over the entire condo everyday that we were there. The chairs on the deck hadn’t been cleaned so we weren’t able to just enjoy nature sitting outside. The fireplace in the unit did now work and was the main reason that I chose that specific condo too stay in.
Stayed 3 nights in Apr 2022

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the jetted tub, patio with mountain view, deer on property. Huge fans of nearby Hopkins Park.
Stayed 3 nights in Apr 2022

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, room comfort
Clean and spacious
The unit was nice, clean and in a great location. The only issue I had was the refrigerator would not get cold, only the freezer worked.
Stayed 2 nights in Apr 2022

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The shower are small space and toliet need to be updated there are to small not fix for tall people.
Stayed 2 nights in Apr 2022