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Reviews of Horse Creek Inn

2.5 out of 5
Horse Creek Inn
1 Holiday Bison Dr, McCook, NE

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 559 reviews" "
Rating 8 - Good. 192 out of 559 reviews" "
Rating 6 - Okay. 45 out of 559 reviews" "
Rating 4 - Poor. 17 out of 559 reviews" "
Rating 2 - Terrible. 7 out of 559 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sam, Webster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cats
Stayed 1 night in May 2024
Response from Management on May 26, 2024
Thank you for the great review.

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice staff, pet friendly, big rooms!
Stayed 2 nights in May 2024
Response from Management on May 13, 2024
Thank you for the kind words and the great review. We're glad you enjoyed your stay with us.

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well taken care of and very reasonably priced.
Stayed 2 nights in May 2024
Response from Management on May 13, 2024
Thank you for the great review. We are glad you enjoyed your stay with us.

10/10 Excellent

Ms MELANY R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues but not recommended if you are allergic to cats.
Stayed 2 nights in May 2024
Response from Management on May 9, 2024
Thank you for the review. We appreciate your business.

10/10 Excellent

Mandi, Garden City

Liked: Property conditions & facilities
Cats!
Stayed 1 night in Apr 2024
Response from Management on May 3, 2024
Thanks for the great review

10/10 Excellent

Sara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rate, friendly service and welcome kitties!
Stayed 1 night in Apr 2024
Response from Management on Apr 20, 2024
Thanks for the great review!

10/10 Excellent

Brenda

Travelled with family
Liked: Staff & service
The front desk staff was very friendly when we arrived. The hotel appeared clean, and had a pleasant smell. Our room did have a bit of an off smell, but wasnt terrible and didnt take long to get used to. Our room was clean, however we were not able to change the spraying options on the shower head due to what appeared to be hard water build up. There was only 1 wash cloth on the towel rack next to the sink and 1 makeup wash cloth. None in the bathroom. I didnt call for more as we made it work. However in my own option a double room should have atleast 3-4 wash clothes. Beds were very firm to me which didnt turn out for a good nights rest for me. Breakfast was ok. In all this hotel is quiet and safe. The staff are friendly the cats wondering about are friendly. With a few upgrades (beds) and attention to detail (wash clothes and shower head cleaning or replacement) this hotel would be a perfect place to stay.
Stayed 1 night in Apr 2024
Response from Management on May 3, 2024
Thank you for the review. We value your feedback and will look into the shower issue.

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service
It was clean but definitely needs updating.
Stayed 1 night in Apr 2024
Response from Management on Apr 20, 2024
Thanks for letting us know your thoughts.

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Management on Apr 10, 2024
Thank you for taking the time to leave us a review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024
Response from Management on Apr 5, 2024
Thank you!

10/10 Excellent

renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very quiet & clean motel.
Stayed 1 night in Apr 2024
Response from Management on Apr 5, 2024
We appreciate the great review and the kind words.

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay
Stayed 1 night in Mar 2024
Response from Management on Mar 17, 2024
Thanks for the great review. We appreciate your business and look forward to seeing you again.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed at the end of a tiring day. Very affordable.
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Thank you for the great review and kind words.

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 15, 2024
Thank you for the review. We are glad you enjoyed your stay with us.

10/10 Excellent

Carol

Stayed 2 nights in Jan 2024
Response from Management on Feb 11, 2024
Thank you for the great review.

10/10 Excellent

Jason

Stayed 1 night in Jan 2024
Response from Management on Feb 5, 2024
Thanks for the great review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It was clean and quiet and i got a great rate. Just right for me.
Stayed 2 nights in Jan 2024
Response from Managment on Feb 5, 2024
Thank you for the great review. We're glad you enjoyed your stay with us.

8/10 Good

Greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable for the price.
We were there 3 nights. Clean and quiet. Staff was friendly and helpful. I didn’t eat breakfast there but heard it was improved from 3 years ago. They do need new towels.
Stayed 3 nights in Dec 2023
Response from Management on Dec 18, 2023
Thank you for leaving a review. We value your feedback and hope you will stay with us again soon.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
My mom really liked the property, said it was very clean and comfortable. Only issue is they did not give her a receipt for her payment on the stay.
Stayed 1 night in Dec 2023
Response from Management on Dec 17, 2023
Thanks for the great review. Your mom's room was prepaid online so she would get her receipt from them. We can not provide a receipt since we did not receive payment directly from her. Hope this helps clarify.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Managment on Dec 13, 2023
Thanks for the great review. We are glad you enjoyed your stay with us.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room at a good price.
Stayed 2 nights in Nov 2023
Response from Management on Nov 19, 2023
Thank you for a great review. We are glad that you enjoyed your stay with us.

6/10 Okay

Scott

Stayed 1 night in Nov 2023
Response from Management on Dec 13, 2023
Thank you for the review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Managment on Nov 12, 2023
Thank you for the great review.

10/10 Excellent

Sharon

Stayed 1 night in Nov 2023
Response from Management on Nov 5, 2023
Thank you for the excellent review!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems, it was good !
Stayed 2 nights in Oct 2023
Response from Management on Nov 5, 2023
Thanks for the great review. We look forward to seeing you again!

6/10 Okay

Jeffrey

Travelled with group
Liked: Staff & service
Going downhill
Property has declined measurably over the past few years. Towels are gray. Room is moderately clean. Beds are getting old. Litter box stench at the front desk is overpowering. Room cleaning consisted of replacing one used towel and pulling the comforter part way up the bed. I am a person who always tips housekeeping but I chose not to on day two due to the half hearted attempt to make up the room.
Stayed 2 nights in Oct 2023
Response from Management on Nov 1, 2023
Thank you for taking the time to leave a review. I am sorry that you were disappointed with your stay when you were here. We hope that you will give us another chance in the future.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
good motel at a good price at a good location.
Stayed 1 night in Oct 2023
Response from Management on Nov 1, 2023
Thank you for the great review. We look forward to seeing you again.

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place is awesome just wish the breakfast available was better.
Stayed 3 nights in Oct 2023
Response from Management on Oct 30, 2023
Thank you for your review. We value your feedback.

10/10 Excellent

JOSE ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 25, 2023
Thanks for the great review. We're glad you enjoyed your stay with us.

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Management on Oct 23, 2023
Thank you for the great review

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and cozy, decent breakfast, and my only qualm was that the beds were kinda hard. Not the worst bed I've had in a hotel, still not great though. But for the price and the atmosphere it's a nice little place.
Stayed 2 nights in Oct 2023
Response from Management on Oct 22, 2023
Thank you for leaving us a review. We appreciate your feedback.

10/10 Excellent

Ginger

Business traveller
Liked: Cleanliness, staff & service, room comfort
every guest gets a kitten
Upon check-in they literally handed me a week-old kitten to hold named Piper. FIVE STARS Horse Creek Inn, FIVE STARS!
Stayed 2 nights in Oct 2023
Response from Management on Oct 16, 2023
Thank you for the fabulous review! We're so glad you enjoyed your stay and your kitten friend.

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, property conditions & facilities
If you are allergic to cats this is not your place, as they roam the hotel hallways. It doesn't smell like cat, but they are defiantly there, the hotel even names them so you can interact. Other than that, it is very clean and quiet. I cannot comment on the breakfast as we didn't eat there because of the cats roaming everywhere.
Stayed 2 nights in Sep 2023
Response from Management on Oct 16, 2023
Thank you for your feedback. We do have cats and dogs at our facility on a daily basis. I am glad that you mentioned how there is no smell of cats as we do our very best to keep our common areas clean and free of allergens. We offer allergy free rooms as well upon request. Also our fur friends are not allowed in the breakfast area unless they are a service animal.

6/10 Okay

Anita

Liked: Cleanliness
Disliked: Property conditions & facilities
I’ve stayed here a number of times over the past few years but the hotel is showing signs of aging and things are not being kept up as well as it used to. Elevator was out for several days, washing machine didn’t work, breakfast was the same thing everyday for the entire week.
Stayed 5 nights in Oct 2023
Response from Management on Oct 15, 2023
We appreciate your feedback as this allows us to address your concerns. Both washing machines are functional, in the future if you have any issues please stop by the front desk. The elevator does take time to repair as the tech has to come from the other end of the state. We do our very best to maintain our facility and will continue to do so. We hope you will stay with us again.

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the hotel cats. Good location and price.
Stayed 1 night in Oct 2023
Response from Management on Oct 12, 2023
Thanks for the great review. We're glad you enjoyed your stay with us

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Quick overnight. Totally adequate.
Stayed 1 night in Oct 2023
Response from Management on Oct 12, 2023
Thanks for taking the time to leave a review. We value your feedback.

8/10 Good

Amy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Nice & quite. Clean. Frayed, old carpet in room.
Stayed 1 night in Oct 2023
Response from Management on Oct 8, 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!
Stayed 1 night in Oct 2023
Response from Management on Oct 7, 2023
We're so glad you enjoyed your stay with us!

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Management on Oct 6, 2023
Thanks for the great review

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept lodging and convenient for a stop over. Staff very friendly and helpful, Room was spacious and clean. No issues, no complaints, just a satisfactory stay.
Stayed 1 night in Oct 2023
Response from Management on Oct 4, 2023
We appreciate the great feedback! Thank you for the great review

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Managment on Oct 2, 2023
Thanks for the great review.

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023
Response from Management on Oct 2, 2023
Thanks for the great review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Sep 23, 2023
Thanks for the great review. We're glad you enjoyed your stay with us.

10/10 Excellent

Leonard

Stayed 1 night in Sep 2023
Response from Managment on Sep 23, 2023
Thank you for the great review. We look forward to seeing you again!

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Management on Sep 20, 2023
Thank you for taking the time to leave a review.

8/10 Good

Catherine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
There could be a little more soundproofing especially between floors. When the people above took a shower or used the bathroom, it sounded like they were in our room.
Stayed 1 night in Sep 2023
Response from Management on Sep 17, 2023
Thank you for the review. We appreciate your feedback.

10/10 Excellent

Brad and Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived five hours earlier than expected but they were able to give us a room right away which was really nice. Room was clean, quiet and the bed comfy. The building looks to be maintained well. Nice fall decorations too. The staff were friendly and helpful. They have three cats that lounge in the sun outside or at times the front desk. They don’t bother anything and are friendly. There is a free breakfast which had juice, coffee, milk, yogurt, hot cinnamon rolls, cereal, biscuits and gravy, toast, oatmeal, etc. There is also a McDonalds next door. Will definitely stay there again.
Stayed 1 night in Sep 2023
Response from Management on Sep 13, 2023
Thanks for the great review and the kind words. We are glad that you enjoyed your stay with us, and look forward to seeing you again.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Better than I expected for the price. Room was clean , bed was comfortable, plenty of hot water, soft towels. Quiet. Lousy breakfast. We would stay again. Good stay
Stayed 1 night in Sep 2023
Response from Management on Sep 9, 2023
Thank you for your review

10/10 Excellent

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort
Happy travelers
Nice friendly lady at reception, very welcoming. Building is old but clean and well kept. Breakfast nicely set out and adequate. Thank you
Stayed 1 night in Sep 2023
Response from Management on Sep 9, 2023
Thank you for your review. We are glad you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Good stay. Love the kitties they had. Little noisy at times as there was a group of junior high aged girls running around, but was quite through the night. Very nice place to stay.
Stayed 2 nights in Aug 2023
Response from Management on Sep 4, 2023
Thanks for the great review. We're glad that you enjoyed your stay with us.