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Reviews of Bundu Lodge

3 out of 5
Bundu Lodge
On the R40, Between Nelspruit & White River, Mbombela, Mpumalanga

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 86 reviews" "
Rating 8 - Good. 30 out of 86 reviews" "
Rating 6 - Okay. 22 out of 86 reviews" "
Rating 4 - Poor. 8 out of 86 reviews" "
Rating 2 - Terrible. 6 out of 86 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Vuyo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The day after we got there our neighbors woke up so early and their car was pumping music nonstop I eventually called the Reception after 2 hours was told that they would send Securities into the place. Was so disappointed that there is no wi fi coverage in the rooms even in the Restaurant area you must sit in a certain area, that for me was a no no my kids wanted us to move out immediately we realize that we were screwed. The day before I checked out same thing happened, my neighbors played their Radio like they were in a Party. Like I mean, are there no rules in that place? People are there to rest and not being woken up by the inconsiderate people.
Stayed 7 nights in Dec 2021

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not Bad
The stay in room 48 was all good except for 3 things. 1. Aircon was broken 2. The tv channels where all bad with signal and could not watch tv 3. The package inculded Wifi but there was no Wifi at all.
Stayed 5 nights in Dec 2021

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

André

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply horrible and poor service
Stayed 3 nights in Nov 2021

8/10 Good

Nicolene

Stayed 1 night in Oct 2021

6/10 Okay

Ngomerzulu

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Feedback
No WiFi and No working Dstv especially advertised online. Poor natural light in room 79, noisy wedding party not suitable for babies, but it was okay
Stayed 1 night in Sep 2021

2/10 Terrible

Stuart

Business traveller
Disliked: Staff & service
Worst run and managed place I have EVER stayed at
Sad that such a beautiful place is so badly managed. Dinner - no Amstel which was not really an issue. They had 5 choices on the menu, 3 of which you could not have as they had no beef. So, I went and ate elsewhere. The breakfast experience was worse. Supposed to start at 6;30 and could only start around 7;10 because the staff arrived late for work, even the new restaurant manager. you could have coffee, if you did not want milk, as they did not have any. Toast, if you liked it dry as they had no butter, or margarine. When the actual breakfast did arrive, it was cold, fridge cold......... So, I did not eat that either. In these times where occupancy is so low, should they not go out of their way to ensure the guest are happy and return and spread the word so that more people go there? I MOST CERTAINLY WILL NOT BE BACK THERE - EVER!!!!
Stayed 1 night in Sep 2021

4/10 Poor

Kyle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Will not see me again! ! !
Had no beef, ate somewhere els, In the morning, no milk,
Stayed 1 night in Sep 2021

8/10 Good

Zanele

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

8/10 Good

Farouk

Travelled with family
Stunning views
The lodge is situated on a hill between Mbombela and White river and not too far from Riverside mall and casino,the location is absolutely beautiful with breathtaking views.The rooms are clean and comfortable, however there are only 4 television channels, Sabc 123 and Etv and the reception is terrible,also there is no wifi as advertised which is misleading, the shower is a nightmare, I was unable to get the hot and cold water to mix properly, besides that I enjoyed staying there and the rates were very reasonable compared to other places in the vicinity, probably will come back for a night or two
Stayed 3 nights in Aug 2021

8/10 Good

Mzwandile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alwaysoon point. Will definitely comeback again.
Stayed 1 night in Jan 2020
Response from George on Mar 20, 2020
Thanks

10/10 Excellent

Njabulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Thabo

Liked: Cleanliness
Just an ok trip
My stay was ok, We were limited to one channel. I struggled to balance the hot and cold water from the shower.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, had a fabulous stay. Great service from Staff at the establishment. Definately highly recommended.
Stayed 2 nights in Oct 2019

4/10 Poor

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deteriorating standard
Sub-standard furniture, basin in room. Cleanliness questionable. Very noisy. Construction work commencing in early hours of the morning. Give this a miss.
Stayed 4 nights in Aug 2019

10/10 Excellent

Nonkululeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
It was beautiful and we had a great time, the reception lady was very helpful with all quires and overall great experience
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

ML

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was accommodating
The trip was wonderful, actually it was worth it. Everyone was very excited, they wanted to stay even longer than expected, they want us to go back there soon.
Stayed 1 night in May 2019

8/10 Good

KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, but WiFi and dstv is very limited. And no room service. Food was great but maybe some braai areas would make it exceptional.
Stayed 3 nights in Apr 2019

10/10 Excellent

Sello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our best weekends
Very beautiful establishment.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Thalukanyo

Disliked: Staff & service, room comfort
Great Lodge,worst cleaners.Very bosy
Everything was well until the next morning when i had to transfer to another room.The cleaner ladies need some major mentoring on how to conduct themselves decently when talking to guests.All i got was attitude and it felt like i was obstructing them for carrying out their duties.No respect for privacy whatsoever,its like i wasn't given a choice to have any.From my first and second room.Not ever going there again.Not impressed at all.
Stayed 1 night in Sep 2018

10/10 Excellent

Xolani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With animals in the park.
Stayed 1 night in Jun 2018

2/10 Terrible

Bill, Forest Grove, OR

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is run down in the bush.
When I checked in after waiting several minutes, I was given a key, but informed my room was being used for a photo shoot and would be ready soon. A few minutes later I went to the room, when I unlocked the door, a woman jumped out of bed and started shouting at me.... I showed her my key and went back to reception. By then it seems the ‘good rooms’ were taken and I was sent to the back side of the property where instead of the double bed there were two SMALL twin beds. The room was very plain and rustic. Disappointing!
Stayed 1 night in Feb 2018
Response from Penuell on Mar 8, 2018
Good day Mr Johnston I would like to take this opportunity and apologize about your bad experience at Bundu that is not how we pride ourselves, we at Bundu we strive to provide the best service at all times, your concern has been forwarded to our owners which will be in contact with you soon to extend their apology also

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2018

10/10 Excellent

Kelebogile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
The stay was great so was the service...
Stayed 4 nights in Dec 2017

8/10 Good

Katlego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

2/10 Terrible

Mr K, Leicester, UK.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abysmal!!
For £45.00 per night, in South Africa, this hotel was abysmal. Lacks the basics from room cleanliness, hygiene, shower facility in the room, and most importantly customer service. I was told by reception staff (a man called “Innocent” - the irony!) to “sleep on it” (what he meant was “get over it”) when I complained about pillows being dirty and not having a shower facility in the bathroom. Shocking customer service/ experience - lacked initiative to resolve issue himself resulting in a complaing being made to senior management. Although the room was eventually changed, it also lacked (as stated above) except it had a shower. Terrible. I’d your after the basics for a comfortable nights kip before an early morning flight, this is not the place.
Stayed 1 night in Nov 2017
Response from Penuell on Jan 11, 2018
Good day please allow me to take this opportunity and apologize about the bad service received during your visit at Bundu this is not how we pride ourselves we command a better and efficient service at all time, I will deal with Innocent accordingly he knows what he should when on duty, and thanks fro brining this to our attention so we fix it

4/10 Poor

NOEL

Disliked: Staff & service, property conditions & facilities, room comfort
A bit disappointed
The room 16 was smelly and old tv. We manage to change to room 116 was better but also old tv. We book a standard room with digi channels. The breakfast was over priced, we don't come again.. very poor internet signal
Stayed 1 night in Nov 2017
Response from Penuell on Jan 11, 2018
Good day thank you for brining this to our attention we will get to the bottom of this, we really do apologize for not meeting your expectation that's not how we pride ourselves we will correct this

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities, room comfort
The lodge has denied us breakfast as we were there for the Kaapshoop Marathon
Stayed 1 night in Nov 2017

10/10 Excellent

Ilídio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay it was amazing...
Stayed 3 nights in Sep 2017

2/10 Terrible

Andre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad experience
Very bad experience. Only one TV channel which is clear. Not even enough hot water for one person to shower. You charged me R120 per person for breakfast and the actual price is R95.Booked out after one night. Still waiting for a refund!!
Stayed 2 nights in Jul 2017

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Ockert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very nice place in overall but not much to do like activities and will like to see self catering inside rooms like microwave ovens and stoves but it's a very nice place and food up to standard
Stayed 7 nights in Jul 2017

6/10 Okay

Riaan

Disliked: Staff & service, property conditions & facilities, room comfort
A disappointment
Reception kept contacting to inform me that I have not paid even though I confirmed proof of payment with them three times; on the day of check-in was the same issue. The bathroom looks a bit run down and there was so little water pressure from the shower, the water was basically dripping. No soap or washcloth holders in the shower.
Stayed 1 night in Jul 2017

4/10 Poor

Carmen

Liked: Cleanliness, staff & service
My Tv in my room only had one channel. Asked to get it fixed and they didn't. only put new batteries in remote. No hot water and the shower head was in such bad condition.
Stayed 1 night in Jun 2017

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bundu lodge place to be
They just need to upgrade the TV
Thank you for the great review. Our rooms are all currently undergoing upgrades. Kindest Regards

6/10 Okay

Isaac

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They allocated us room with two single beds instant of room with double bed. The changed us to another room of which the picture of TV was not clear. The speed hump on access road was too high for my car. It was scratching the car underneath.

10/10 Excellent

Pretty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great and affordable

8/10 Good

PMJ

Liked: Property conditions & facilities, room comfort

6/10 Okay

Deborah

Disliked: Property conditions & facilities
Disappointed- Bundu Lodge
In need of a good renovation. Looking very tired and old fashioned. A beautiful piece of land....so much could be done to make it a top class spot.

4/10 Poor

Jimmy

Disliked: Cleanliness, staff & service, room comfort
clean and a water proof rooms, speed point machine
My self and my wife had a funeral to attend on Saturday at 6h00 in the morning at the area called Game, We then decided to leave JHB on Friday to have accommodation near, On my arrival just after 10 on Friday night the security didn't have speed point to pay, our room had 2 single bed on it , my self and the Security had to move the beds close together to accommodate my self and my wife, When moving the bed we realized that underneath was not cleaned properly, It was raining that night and in the morning there was water and debris on the floor, lucky we have put our language on the chair and pillows was wet on the floors. I had to check out after 6 because the reception open at 6 therefore I couldn't pay with a card before then that caused us to arrive late at the funeral. It was a very frustrating situation all together

6/10 Okay

Kaboeng

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Linen in the first room allocated was dirty.
It seems reception was not ready for us. Had to change rooms twice.

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Solly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was absolutely amazing

8/10 Good

LERATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place
it was an amazing venue for our holiday. friendly staff, awesome breakfast spread great place all around.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The roof was leaking on the first night and I advised housekeeping nothing was done. Thank goodness it was not raining the second and third night. Other than that everything else was ok