Dear Linda,Thank you for taking the time to share your experience at Picton Yacht Club Hotel. We greatly appreciate your positive feedback and are delighted to hear that you enjoyed your stay.Your recommendation means a great deal to us, and we are grateful for your support. We look forward to the opportunity to welcome you back to Picton Yacht Club Hotel in the future. Warm regards,Aprilee AnnFront Office Manager

Dear Mr. LeeWe appreciate you taking the time to provide us with your feedback regarding your recent stay at Picton Yacht Club Hotel. We are truly sorry to hear about the numerous issues you encountered during your time with us. Your feedback is invaluable to us, and we take it seriously as we strive to continually improve our services.We deeply regret the inconvenience caused by the lack of hot water for 24 hours. This is not reflective of the high standards of service we aim to uphold. Rest assured, we will address these concerns internally to ensure they do not recur in the future.Regarding the unauthorized charge to your credit card, we sincerely apologize for the error. We have initiated the refund process as soon as possible. We understand the frustration this may have caused and are committed to preventing such occurrences in the future.We are glad that you accepted our gesture of a one-day free accommodation with complimentary full breakfast upgrade as a token of our apology. We hope this has helped to alleviate some of the disappointment from your stay.Once again, we apologize for falling short of your expectations and for any inconvenience caused. We value your feedback..Warm regards,Aprilee AnnFront Office Manager

Dear Kevin,We acknowledge your rating, and we're sad to learn that your experience didn't meet your expectations. We value your feedback and would appreciate the opportunity to make improvements.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Peter,I trust this message finds you well.Thank you for taking the time to share your thoughts on your recent stay at Picton Yacht Club Hotel. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.We're delighted to hear that you found our staff to be friendly and helpful. Ensuring that our guests feel welcomed and supported is a cornerstone of our hospitality philosophy, and we're thrilled that our team made a positive impression on you.However, we apologize for any inconvenience caused by the poor state of our resources and the outdated equipment in our rooms. we are pleased to inform you that we are currently undergoing room upgrades and renovations throughout our facilities. These enhancements are aimed at providing our guests with a more modern and comfortable experience.Your feedback serves as a valuable reminder of where we need to focus our efforts, and for that, we are truly grateful.We hope to have the opportunity to welcome you back to Picton Yacht Club Hotel in the future, where we aim to provide you with a more enjoyable and comfortable experience. Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Juan Uribe, I hope this email finds you well. Thank you very much for taking the time to share your feedback with us regarding your recent stay at Picton Yacht Club Hotel. Your input is invaluable to us as we continuously strive to improve and provide the best possible experience for our guests. We're delighted to hear that you found our hotel to be clean and appreciated the wonderful service provided by our team. Ensuring a clean and welcoming environment. Regarding your comment about the hotel being a little dated, we appreciate your honesty. Rest assured, we take all feedback seriously, and your observation will certainly be considered as we plan future improvements to enhance our guests' experiences. Additionally, we're pleased that our convenient location, just a short walk to the ferry, added to the ease of your travel arrangements. Once again, thank you for choosing to stay with us and for sharing your thoughts. If your travels bring you back to Picton in the future, we would love the opportunity to welcome you back and provide you with an even more enjoyable stay. Warm regards, Aprilee Ann Front Office Manager Picton Yacht Club Hotel

Dear Jahanvi,We acknowledge your rating, and we're sad to learn that your experience didn't meet your expectations. We value your feedback and would appreciate the opportunity to make improvements.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hot

Dear Dawn,We're thrilled to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Damian,Thank you very much for your kind words! Providing exceptional service is a priority for me and our team and I'm thrilled to hear that you appreciated it. We are committed to continuously improving and ensuring that your experience at Picton Yacht Club Hotel exceeds your expectations. If there's anything specific you'd like to share or any additional assistance you need, please don't hesitate to reach out. Your satisfaction is our utmost priority, and I look forward to welcoming you back for another outstanding stay in the future!Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear John,We acknowledge your rating, and we're sad to learn that your experience didn't meet your expectations. We value your feedback and would appreciate the opportunity to make improvements.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Warwick,Thank you for your feedback! We're delighted to hear that you enjoyed your stay in our large and comfortable room with a cozy bed. Ensuring our guests' comfort is our top priority, and we're thrilled that you had a restful experience.Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another comfortable stay in the future!Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Phil,We acknowledge your rating, and we're sad to learn that your experience didn't meet your expectations. We value your feedback and would appreciate the opportunity to make improvements.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Joy,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel central and convenient for accessing the ferry, and that you enjoyed our clean accommodations and delicious buffet breakfast. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're happy that we met your expectations. Your feedback is greatly appreciated, and we hope to welcome you back for another wonderful stay in the future!Warm regards,Aprilee AnnFront Office Manager

Dear Jasmin,We're thrilled to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Richard,We're thrilled to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Ron,Thank you for your kind words! We're thrilled to hear that you enjoyed our hotel's great location and that your experience exceeded your expectations. We understand the importance of comfort during your stay, and we apologize for any inconvenience caused by the lack of air-conditioning. We're glad to hear that the fans provided were helpful in keeping you comfortable. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to improve our services.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm Regards,Aprilee AnnPicton Yacht Club Hotel

Dear Martha,Thank you for sharing your experience with us, and we appreciate your honest feedback.We apologize for the inconvenience you encountered regarding the condition of our facilities and the lack of information provided by our desk personnel regarding local dining options. Providing accurate and helpful information to our guests is important to us, and we regret that we fell short in this regard. Rest assured, we will address these issues internally to ensure that all our team members are knowledgeable about local amenities and dining establishments.Your feedback helps us improve, and we hope to have the opportunity to better serve you in the future.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Micheal,Thank you for bringing these maintenance issues to our attention. We sincerely apologize for the inconvenience you experienced during your stay, especially as returning guests. Maintaining our facilities to a high standard is a priority, and it's disappointing to hear that we fell short on this occasion. Your feedback is invaluable, and we'll ensure that immediate action is taken to address these issues and prevent similar occurrences in the future. We truly value your continued loyalty, and we're committed to providing you with a superior experience during your future visits.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear John,We're thrilled to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Darryl,Thank you for sharing your experience with us. We're delighted to hear that you found our staff nice and friendly; providing excellent service is a top priority for us. However, we apologize for any inconvenience caused by the condition of the hallways carpets and the blandness of the breakfast.Your feedback is valuable to us, and we'll address these concerns promptly to ensure a more enjoyable experience for our guests in the future.We hope to have the opportunity to welcome you back for an even better experience in the future!Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Christopher,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our hotel's good location, value, cleanliness, and breakfast offerings. At Picton Yacht Club Hotel, we aim to provide a top-notch experience for our guests, and it's wonderful to know that we met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Margaret,Thank you for sharing your feedback with us. While we're glad to hear that you found our hotel suitable for your needs, we also appreciate your feedback regarding the size of the rooms. We understand that room size can impact the overall comfort of your stay, and we apologize if the room size did not meet your expectations.Your feedback helps us identify areas for improvement, and we'll certainly take your comments into consideration as we strive to enhance our guests' experiences. If you decide to stay with us again, please don't hesitate to reach out, and we'll do our best to accommodate your preferences.We hope to welcome you back for another wonderful stay in the future!Warm Regards,Aprilee AnnPicton Yacht Club Hotel

Dear Mike,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel's location excellent for catching the ferry! At Picton Yacht Club Hotel, we take pride in our convenient location, making it easy for our guests to access the ferry terminal and explore all that Picton has to offer. We appreciate your positive feedback and hope to welcome you back for another wonderful stay in the future!Warm Regards,Aprilee AnnPicton Yacht Club Hotel

Dear Donna,We're thrilled to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Paul,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel conveniently located near the waterfront area and that you enjoyed the spacious and clean bathroom, especially the good-sized shower.Your satisfaction is important to us, and we appreciate your insights regarding the condition of the rooms and hallways. Rest assured, we're continuously working to improve and enhance our facilities to ensure a comfortable stay for all our guests. We hope to have the opportunity to welcome you back for an even better experience in the future!Warm Regards,Aprilee AnnPicton Yacht Club

Dear Keith,Thank you for your kind words! We're thrilled to hear that you found our staff excellent, helpful, and pleasant. Providing exceptional service is our top priority, and it's wonderful to know that our team made a positive impression on you. We truly appreciate your feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear John,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the internet and TV during your stay. Providing reliable amenities, including internet and entertainment options, is important to us, and we regret that we fell short of your expectations in this regard. We will investigate the issues you encountered and take steps to improve the quality of these services for our guests. Your feedback helps us improve, and we hope to have the opportunity to better serve you in the future.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Sheila,Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's great location and found our staff to be wonderful and helpful. Providing exceptional service and ensuring our guests have a pleasant stay are our top priorities, and we're thrilled that we met your expectations in these areas.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Sandra,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay in our nice rooms and that you found the service excellent. It's wonderful to know that you appreciated the location of your room upstairs. Providing comfortable accommodations and excellent service is our top priority, and we're delighted that we met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Aprilee AnnFront Office Manager

Dear Carol,We acknowledge your rating, and we're sad to learn that your experience didn't meet your expectations. We value your feedback and would appreciate the opportunity to make improvements.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Shirley,Thank you for your feedback! We're thrilled to hear that you enjoyed the great view from our hotel, as well as the excellent service provided by our staff. It's wonderful to know that you also appreciated our swimming pool as a bonus amenity. Providing a memorable and enjoyable experience for our guests is our top priority, and we're delighted that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future!Warm regards,Aprilee AnnFront Office Manager

Dear John,We're Happy to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office Manager

Dear Adam,We're thrilled to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear Sarah,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff lovely and our location excellent. However, we apologize for the inconvenience you experienced due to the property's maintenance issues, lack of amenities like air conditioning and towel racks, and the condition of the curtains. Providing a comfortable and well-maintained environment for our guests is important to us, and we regret that we fell short of your expectations in these areas. Your feedback is invaluable, and we will address these concerns internally to ensure improvements are made. We appreciate your understanding.we hope to have the opportunity to better serve you in the future.Warm regards,Aprilee AnnFront Office Manager

Dear Jo,We acknowledge your rating, and we're sad to learn that your experience didn't meet your expectations. We value your feedback and would appreciate the opportunity to make improvements.Warm regards,Aprilee AnnFront Office Manager

Dear PeterWe're Happy to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office Manager

Dear Sam,We're Happy to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office Manager

Dear Edmond,We're Happy to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office Manager

Dear Warren,We're Happy to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office Manager

Dear Mel,We're thrilled to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office ManagerPicton Yacht Club Hotel

Dear James,We're Happy to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office Manager

Dear Hai,We're Happy to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office Manager

Dear Kirsten,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the great views from your room.However, we sincerely apologize for the noise disturbance and the lack of air conditioning that affected your sleep quality. We understand how important a restful night's sleep is for our guests, and we regret that we fell short in providing you with a comfortable stay.Your comments have been noted, and we will explore options to mitigate noise disturbances and improve ventilation in our rooms to ensure a more restful experience for our guests in the future.Thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,Aprilee AnnFront Office Manager

Dear Ronald,Thank you for taking the time to share your feedback with us. We are deeply concerned to hear about your experience during your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience caused by the presence of a cockroach in your room.We take matters of cleanliness and guest satisfaction very seriously, and this is certainly not the standard we uphold. Rest assured, we have immediately addressed this issue with our housekeeping team to ensure that such incidents are prevented in the future.Your feedback is invaluable to us as we continually strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Warm regards,Aprilee AnnFront Office Manager

Dear Rhys,We're Happy to see your positive rating! Thank you for choosing us and for your support. We're delighted that you had a great experience with us.Warm regards,Aprilee AnnFront Office Manager