Rooftop bar

Reviews of Melia Maputo Sky

4 out of 5
Melia Maputo Sky
Rua Dos Desportistas, 755, Maputo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Monica, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine, room was clean albeit small, staff was helpful. My biggest problem was the gym and pool. I chose the place because of those facilities…but you can only use one or the other in a day. I intended to spend day swimming and exercising but couldn’t. When I used the gym, which is a nice gym, I finished my water and was told I had to buy more water. Like what?! And the attendant, although superficially helpful, was haughty. The breakfast was okay also, but no omlette. I won’t go back.
Stayed 2 nights in Apr 2024
Response from Guest Manager on May 14, 2024
Dear Monica, thank you for your comment!As the gym is a partner we offer each guest a complementary entry for it. Unfortunatly the water is not complementary on the Gym.The omelet on the breakfast are made on request.Your review, will help us to improve our service level!Best regards!

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good service
Stayed 2 nights in Mar 2024
Response from Managing Director on Mar 14, 2024
Dear Gilmar,Thank you for your positive feedback.It's great to know that you were well received and that our teams made you feel at home.Looking forward to welcome you again,António da Fonseca

10/10 Excellent

severino, PANAMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hoteles nuevo estancia exelente
Stayed 7 nights in Feb 2024
Response from Guest Relations Manager on Feb 29, 2024
Estimado Severino,Agradeciendo tu opinión, esperamos tenerte nuevamente entre nosotros.Poder darle la bienvenida a nuestro Hotel dignifica nuestro trabajo y nuestro equipo.Hasta pronto,

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2023
Response from Managing Director on Mar 14, 2024
Dear Elie,Thank you for your positive feedback.We trust that we can open the Hotel door, to receive you soon.Warm regards,António da Fonseca

10/10 Excellent

Mousin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is very understanding and helpful
Stayed 7 nights in Aug 2023
Response from . on Aug 14, 2023
Prezado Sr. Mousin MohamedMuito agradecemos pela preferência demonstrada, por escolher o Meliã Maputo Sky Hotel, para a sua estadia em Maputo.Igualmente, agradecemos pela sua avaliação e, certamente esta merecerá a devida consideração.Esperamos poder recebê-lo o mais breve possível.Melhores cumprimentos.Hélio NandjaFront Office Manager

8/10 Good

Jeff Da

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is below average with limited choices, and it’s gym rule is bit confusing. The staff service is good though.
Stayed 2 nights in May 2023
Response from H on May 22, 2023
DearThank you very much for your preference for Meliã Maputo Sky Hotel.Following your review, we are grateful for the comments that will help in increasing the service provided to our customer.We look forward to welcoming you back to Meliã as soon as possible.Best regards.

10/10 Excellent

tracy

Stayed 3 nights in Jan 2023
Response from Managing Director on Mar 14, 2024
Dear Tracy,Thank you for the pontuation that was given to our services.You will be always welcome, trusting that you can return soon.Warm regards,António da Fonseca

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for the price
Stayed 3 nights in Jun 2022
Response from . on Jul 14, 2022
Dear Mr. Charles Thank you very much for choosing Melia Maputo Sky for your stay. We hope to be able to welcome you as soon as possible. Our best regards Helio Nandja Reservation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good location & new facility, service can improve
Good location, new premises but: 1.Shower wasn't hot on any of my 3 days; 2. restaurant staff not always attentive on breakfast.
Stayed 1 night in Jun 2019
Response from Guest Experience Manager on Jul 5, 2019
Dear Valued Guest, Thank you for your feedback. We will look forward to check what happened during your stay. Your comments will help us to improve the quality of the services that we provide to all our Guests. We are looking forward to weelcome you soon. With our kind regards,

10/10 Excellent

Russom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I extended my stay
Very professional staffs, clean and very delicious food
Stayed 1 night in Oct 2022
Response from Acknowledgement message on Nov 11, 2022
Dear Mr. KebedomThank you very much for your preference for Meliã Maputo Sky Hotel.We feel grateful that you met the expectations of your stay.We hope to be able to welcome you as soon as possible.Best regardsHélio NandjaFront Office Manager

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with good standard
Stayed 1 night in Jan 2019
Response from Guest Experience Manager on Feb 5, 2019
Dear Mr. Anders, Thank you for your comments, that are much appreciated. We remain at your disposal and look forward to your next visit to Hotel Meliã Maputo Sky. Kind regards, Nádia Teixeira

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel in Maputo
Clean hotel with good service
Stayed 1 night in Jan 2019
Response from Guest Experience Manager on Feb 6, 2019
Dear Mr. Peter, Thank you very much for your comments, that are much appreciated. We are very pleased that you have enjoyed your stay and look forward to welcome you back soon. Best regards, Nádia Teixeira

8/10 Good

Flávia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Melia on Dec 15, 2018
Estimada Sra. Flávia, Muito agradecemos pela preferência e pela classificação atribuída. Esperamos voltar a recebe-la em breve. Atentamente, Nádia Teixeira Guest Experience Manager