Reception

Reviews of Hotel Africa Maputo Business

3.5 out of 5
Hotel Africa Maputo Business
Av. Agostinho Neto 1103, Maputo

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 6 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
An email excellent hotel. Very clean, comfortable, and good service. A lovely breakfast too.
Stayed 6 nights in Jul 2023
Response from Zubeida Suleman on Aug 1, 2023
Good day,We hope to see you again. we are glad that we were at your service.Kind regards,Central reservations

6/10 Okay

Timothy

Stayed 1 night in Jun 2023

10/10 Excellent

Muhammad

Stayed 4 nights in Nov 2022

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located, close to several restaurants, a convenience store, a pharmacy and a dentist(!). The front desk staff spoke Portuguese, Spanish and English. All staff were attentive, helpful, polite. Lovely breakfast service, convenient and well worth the cost. Over three weeks, we (2 adults) stayed three times, twice for 4 nights, once for 2 nights. Modifications to reservations were handled easily and without penalty. I will stay at Hotel Africa Maputo again.
Stayed 2 nights in Apr 2022
Response from Safi L on May 12, 2022
Hi Judith, Sorry for the late response, but you made my day!!! My name is Safi and i am the hotel owner. It is this type of positive response and feedback that the hotel yearns to receive. As you may well know that the hotel industry around the world has gone through a terrible period due to covid. However Hotel Africa managed to maintain on it´s two feet and most important ,to keep our staff and guests happy. We look forward to seeing you in the near future. N.b: Can i have your authorization to publish your comment on our facebook and instagram page? Yours sincerely, Safi Laher

10/10 Excellent

Filipe

Stayed 1 night in Aug 2020

10/10 Excellent

nengasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Africa Maputo a temporal home away from home
I had a very pleasant stay at the hotel. The receptionists were really helpful. the surroundings are very much clean.Will consider Hotel Africa again during my next stay in Maputo.
Stayed 4 nights in Jan 2020

10/10 Excellent

EswatiniTravel, Siteki

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property — great for a quick in & out of Maputo :)
Stayed 1 night in Dec 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sray was good , receptionist was very good but break fast was bad
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

DL

Liked: Property conditions & facilities
Disliked: Cleanliness
Functional with no frills
It was good and functional. The room (floor and work areas) could have been cleaner. The bed was comfortable and the room was quiet. The "restaurant" was a rip-off and you should look for other alternatives for dinner.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hotel OK for a budget hotel, breakfast continental not buffet, sane food daily, no coffee making amenities in rooms, and TV channels very limited and mostly in Portuguese
Stayed 13 nights in Nov 2018

8/10 Good

Danjuma

Nice location.
Stayed 6 nights in Nov 2018
Response from S Laher on Nov 29, 2018
Dear Valued Guest, thank you for your possitive review and hope to see you in the near future again. Best Regards, Safi Laher

8/10 Good

Edson, Beira

Nice hotel but the breakfast was poor. The rooms are clean and the staff is good.
Stayed 2 nights in Oct 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed - great value
I was pleasantly surprised to find myself impressed with this hotel. The hotel is quite new and modern. The room service food was good. Plenty of taxis out the front. The staff were very nice and helpful. The rooms are fairly basic, but they are very clean and they also have a safe and a desk. I stayed on the 8th floor and the view was brilliant! I would happily stay again. Thanks again!
Stayed 2 nights in Sep 2018
Response from Hotel Africa on Sep 27, 2018
It was a pleasure having you here. we are grateful that you really felt comfortable at Hotel Africa. and we hope to see you soon again. our sincere regards.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
I was always skeptical to stay overnight in Maputo,after some research done I found this Hotel online and were more than happy,and will definitely book my next business trip.The staff were very friendly and eager to assist especially with our loads of luggage.The owner also interact with us which made us feel more at ease and comfortable.
Stayed 1 night in Aug 2018
Response from Hotel Africa on Sep 27, 2018
We are much appreciated. we hope to see you soon. Thank you for choosing Hotel Africa.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
One night airport stay
Bed was clean and comfortable. Location of hotel is only good if you want to be close to airport. Bedding was clean / bed comfortable but overall room did not seem well cleaned at all. Breakfast is ok.

4/10 Poor

NGUYEN THI THANH, US

Disliked: Staff & service
Quite dissapoiting
Hotel and room is small but cozy. Staff is not very friendly. Breakfast is dissappointing. No receipt is provided if you book and pay for the room via Expedia.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hot water
The water in the shower gets very hot but it doesnt stay hot for very long. In addition, I didn't know not to drink the water in the shower. I will never make that mistake again.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Lack of good stuff
Staff in the restaurant were rude. Room was not clean first day.

10/10 Excellent

José David Rivera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estadía ha sido fantástica. La atención y servicios de altísima calidad... Súper recomendado
Stayed 1 night in Aug 2023

10/10 Excellent

Abdul Majid

Business traveller
Stayed 6 nights in Oct 2021

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel moderno e muito limpo.
Gostei da modernidade do hotel, da limpeza e recepção. Quarto moderno e muito limpo. Apenas não gostei que as quatro almofadas fossem todas muito altas, ou seja, sem alternativa, para quem utiliza almofadas muito baixas.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant et bienveillant.
Stayed 3 nights in Aug 2020

8/10 Good

Robson, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom preço e serviços bons
Já havia ficado nesse hotel em 2016. Resolvi escolhê-lo novamente por causa das boas instalações e bons serviços. Não está no centro, mas me atende muito bem.
Stayed 1 night in Sep 2018
Response from hotel africa on Sep 29, 2018
Bom dia, agardecemos pela preferencia, estamos sempre ao seu dispor a qualquer momento. para qualquer informacao nao hesite em contactar nos.

6/10 Okay

Frederic, Amersfoort

matig
Vervelend probleem was dat receptie/manager van hotel de vooruitbetaling die ik via Hotel.com had gedaan niet kon vinden. Kennelijk was hotel.com niet bij hen bekend. (wel expedia, tripadvisor). Heb 3x mijn gegevens moeten overleggen. Daarnaast was een extra nachtje boeken duurder, alhoewel mij vertelt was dat dit voor de zelfde prijs zou zijn. De eigenaar/manager was niet erg voorkomend.