Outdoor pool, pool umbrellas, sun loungers
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Reviews of City Lodge Hotel Maputo

3 out of 5
City Lodge Hotel Maputo
Para O Palmar Road, Maputo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Carolina

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The room smelled as there appeared to be a water leak and the ceiling showed signs of mold. The bench in the shower was not screwed. Nice staff, good location and good parking, but will likely not stay again as this property is too new to be in such conditions already.
Stayed 1 night in Apr 2024
Response from Helder on Apr 19, 2024
Dear Mrs. Carolina,Thank you, your feedback is very important to us.We have checked the ceiling and the bench in the shower, our maintenance department is busy fixing. We will also be conducting an internal check on other rooms to see if we encounter other issues.Our sincere apologies for the inconvenience caused. We look forward to hosting you again and presenting a tip top functional room.Kind Regards,Helder

6/10 Okay

Tomeika

Stayed 2 nights in Sep 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
The stay was very nice, staff friendly and the hotel is very clean. The standard double bed room is not a true double but more like a Queen size bed which was a nice surprise. My only suggestion to make it an even nicer stay would be to put a pillow topper on the mattress. It was extremely firm and woke me up a couple times that night but the next time we go to Maputo we would stay there again.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Great new hotel in Maputo. Staff is top notch and helped me make many arrangements for taxis and weekend trips during my long stay for business. Very new updated rooms with nice bathrooms. Beds are a bit hard for my taste but overall comfortable. Good consistent wifi and easy walk to Baia mall.
Stayed 7 nights in Apr 2023
Response from AT on Apr 20, 2023
Dear Guest,Thank you very much for your honest review, we strive to offer the best service possible service to all of our guests. We hope to have the oportunity to welcome you back soon.Kind Regards,Airina Thay

10/10 Excellent

sricharan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained with polite and courteous staff. I had a hassle-free check in as they have kept my room key ready by the time I reached the hotel.
Stayed 1 night in Mar 2023
Response from Anneke Pienaar on Mar 30, 2023
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.Yours sincerely

10/10 Excellent

Ipeleng

Stayed 1 night in Feb 2023
Response from Anneke Pienaar on Feb 23, 2023
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

10/10 Excellent

F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AA
I think its a bit over priced
Stayed 4 nights in Feb 2023
Response from Anneke Pienaar on Feb 23, 2023
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

8/10 Good

ZHANG

Stayed 1 night in Jan 2023
Response from Anneke Pienaar on Jan 18, 2023
Thank you for taking the time to rate us, Kind regards Anneke

10/10 Excellent

ZHANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Anneke Pienaar on Dec 17, 2022
Thank you so much for taking the time to leave us this amazing review.

10/10 Excellent

Carry on

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very smart
Stayed 1 night in Sep 2022

8/10 Good

Lubelihle

Stayed 1 night in Apr 2022

10/10 Excellent

Undani Amon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Clifford on Dec 2, 2021
Good day Mr. Amon Thank you for the positive feedback received. We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind Regards Clifford

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
It was a good experience, the Hotel isn't finished yet but, i liked the check in tech
Stayed 3 nights in Sep 2021
Response from Clifford on Nov 11, 2021
Good day Sergio Thank you for the positive feedback provided. We hope to see you again. Kind regards Clifford

8/10 Good

Hendrik

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

MARIELLA

Business traveller
Liked: Cleanliness, room comfort
Troppo tempo per fare il check in
Stayed 1 night in Sep 2023