Deluxe Penthouse, 1 Queen Bed, Sea View | Terrace/patio
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Reviews of Palazzo Valletta Suites

3 out of 5
Palazzo Valletta Suites
314 St Paul Street, Valletta, Malta

Reviews

9.6

Exceptional

Rating 10 - Excellent. 104 out of 130 reviews" "
Rating 8 - Good. 24 out of 130 reviews" "
Rating 6 - Okay. 2 out of 130 reviews" "
Rating 4 - Poor. 0 out of 130 reviews" "
Rating 2 - Terrible. 0 out of 130 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carol

Stayed 3 nights in Oct 2019

10/10 Excellent

IMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Franck on Oct 30, 2019
Thanks

10/10 Excellent

CHRIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy enough to find, a number X4 bus from the airport into Valletta then a 5 minute walk. 1.5 Euros for the bus Owner and staff very friendly and couldn't be more helpful. Full english breakfast a welcome bonus to start the day off. Lovely settings for breakfast, like a step back in time, very ornate with a personal touch, you feel like you're sitting in a National Trust property. Air Con in the room worked very well. Everything was clean and the room made every day. Kettle, coffee, tea available in the room. Location perfect to explore Valletta on foot, plenty of bars and restaurants within a few meters. Launderette a few doors up from the Palazzo Suites. Buses are great at 1.5 Euros for a two hour trip anywhere. We took the No41 bus to the Gozo ferry, took a little while making 71 stops to get there but much cheaper than the alternatives. The ferry to Gozo was 4.5 Euros return. Facinating Island steeped in history.
Stayed 5 nights in Oct 2019
Response from Management on Oct 25, 2019
Thank you

6/10 Okay

Jackie, Rome

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It doesn’t have 24 hours service like a hotel. It is important to let the customer know that you will be living with the homeowner.
Stayed 5 nights in Oct 2019
Response from Franck on Dec 11, 2019
We do not understand what this is about. Reception is 24 hours, guest was provided with an electrical adapter at 2 am in the morning. Guests may come and go as they please any time of the day or night. Please refer to previous guest reviews stating that check in and check out is available around the clock. Palazzo Valletta has been in the family since 1622. The owner is constantly at hand to assist guests. The palazzo is adorned with family heirlooms and all guests are expected to behave in an appropriate manner.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the initial welcome to leaving at the end this felt more like visiting someone’s home as a valued friend than staying at a hotel. The suite was very comfortable and spacious, with everything I needed. There’s an ante room with a table and space to sit. Then the main room which has a Queen Bed and also a sitting area with TV etc. The bathroom is lovely, very large with a free standing bath and walk in shower. There’s access to a small balcony with seating for two through some french windows. I enjoyed the ability to sit on an internal balcony overlooking the courtyard having a drink after a busy day walking around and there’s also a rooftop communal terrace, looking down towards the Grand Harbour. Location was perfect - right on St Pauls Street, everything is only a short walk away. The area felt clean and safe at any time and there were plenty of restaurants and cafes within a very short walk.
Stayed 4 nights in Oct 2019
Response from Management on Oct 14, 2019
Many thanks. much appreciated.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and proprietor Frank ensured that we enjoyed a uniquely superior stay. He is concerned with every detail and could not have been more friendly and accommodating. He’s also a sophisticated and warm person. The property itself is considered a Heritage House and is spacious, impeccably clean, well appointed and centrally located. The staff was wonderful. One of the best places my wife and I have ever stayed in.
Stayed 6 nights in Oct 2019
Response from Management on Oct 9, 2019
Thanks

10/10 Excellent

Jack, Poteau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host gives this amazing old building his personal touch. Perfect caring about you without invading your space.
Stayed 3 nights in Sep 2019
Response from Management on Sep 18, 2019
Thanks

10/10 Excellent

Irene, Toronto, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic 1600’s Palazzo decorated with beautiful antiques and artwork which is an experience in itself. A delightful breakfast experience is prepared by an experienced chef. Wonderful location in the heart of beautiful Valetta.
Stayed 3 nights in Sep 2019
Response from Management on Sep 16, 2019
Thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historical building with beautiful rooms and lovely staff. Good breakfasts and a great location. Superb place to stay in central Valletta.
Stayed 7 nights in Aug 2019
Response from Management on Sep 1, 2019
Thank you

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love love loved this place 😍
The location was amazing. Walkable to everywhere - sites, restaurants, sea. There is only 6 suites at Palazzo. The building is a 1622 beautiful building with modern bathrooms and amenities. Our suite (garden view) was so comfy and roomy. Frank and his staff were just sensational. Nothing was an issue for them and happy to assist with recommendations, booking taxis, local history and having a chat at breakfast. Although it may not be everybodies cup of tea (if you like ultra modern hotels) but I can not recommend this place highly enough. Everything was beautifully maintained and had everything you could possibly need. Breakfast was more impressive than most ultra modern hotels that only offer buffets.
Stayed 5 nights in Aug 2019
Response from Management on Aug 25, 2019
Thank you

10/10 Excellent

Geoff, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Valletta or Malta in general, I would highly recommend this property, Location is fantastic, the property is great and Frank the owner understand what is important to make guests feel welcome and well looked after. Breakfast sets you up well to explore the city and the island. Make sure you understand the parking rules in Valletta if you are using a hire car, but this is easy to manage and Frank will assist.
Stayed 5 nights in Jul 2019
Response from Franck on Aug 7, 2019
Thank you. Much appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from x on Jul 25, 2019
Thanks

10/10 Excellent

manenka, Denver, Colorado, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valletta is small so the location doesn’t matter as it’s walkable everywhere. I liked that the hotel was not on a busy street so it was quiet at night. The hotel owner is great! Frank was so attentive to us and provided excellent customer service. I noticed he was speaking in French and Italian fluently with other guests. The breakfast was very good. Our room was on the first (ground) floor, so it was a bit dump and didn’t get much natural light. The room also didn’t have hangers for towels. Otherwise it was spacious and clean and the air conditioning was working great. If you get a room on a different floor, it would be perfect. We also enjoyed the rooftop patio.
Stayed 3 nights in Jul 2019
Response from Management on Jul 23, 2019
Thanks

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best was owner of hotel who was very friendly and taking care of each guest
Stayed 4 nights in Jul 2019
Response from Management on Jul 11, 2019
Thank you

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience!
Amazing building and exceptional history which the staff is very well equipped to explain. Very enjoyable stay and would visit again.
Stayed 4 nights in Jun 2019
Response from Management on Jul 2, 2019
Thank you

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Franck on Jun 12, 2019
Thank you

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming spot in Valletta
We had a very nice time at Palazzo Valletta Suites. Frank was great! Helpful with reservations and ideas as well as friendly conversation. Breakfast was fresh, delicious and satisfying. The location was ideal. Valletta is a small city and a car is more of an encumbrance than of any use. The old city is easily walkable. The building itself is several hundred years old and as such it’s nothing less than miraculous that modern conveniences like plumbing, kitchen and an elevator can be installed without ruining its essential character. We would both recommend Palazzo Valletta Suites and consider staying there again if we get back to Malta.
Stayed 3 nights in May 2019
Response from Franck / Manager/ Owner Palazzo Valletta on Jun 9, 2019
Dear Jonathan Considering the extra quality time dedicated to you and your wife, by myself and the staff in view of your age and physical and mobility limitations I would have expected a 10/10 in line with previous reviews from other guests who were far less demanding. It is a personal affront to have points deducted for no particular reason same as it is an affront not to leave staff any gratuities when everyone was exceedingly helpful. That is life I suppose.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location within Valletta, close to the city center around St John's co-Cathedral. The palazzo also provides a beautifully decorated, old world feel which greatly enhances a stay in Malta. Amenities, including an excellent daily breakfast and a welcoming bottle of wine also help ensure an enjoyable vacation. And Frank, the genial host and manager, is also readily available with tips and offers of assistance to make sure you get the most out of your time in Malta.
Stayed 5 nights in May 2019
Response from Management on Jun 3, 2019
Many thanks. We appreciate.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Lovely house, great location & service -- owner Frank friendly & knowledgeable.
Stayed 4 nights in May 2019
Response from Management on May 27, 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, welcome from the owner and staff in this beautiful traditional 16th century home redeveloped into boutique suites. It is in a superb location just minutes walk from all the central attractions and the public transport system We stayed in the penthouse suite that has a large roof terrace with fantastic views of the grand Harbour and 3 cities. The owner Frank was a delightful host and made our stay unique with recommendations to make the most of our 4 days in Valetta.
Stayed 4 nights in Apr 2019
Response from Franck on Apr 22, 2019
Thank you much appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, excellent location, great rooftop terrace and super nice staff. Their breakfast is great too. The owner Frank was lovely, very helpful and a wealth of information. I highly recommend this place.
Stayed 12 nights in Feb 2019
Response from Management on Mar 3, 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a property the owner lives in and has a homely touch. We get greeted every day at breakfast. Breakfast is serviced in beautiful surroundings. Nothing is too much.
Stayed 3 nights in Jan 2019
Response from Management on Feb 9, 2019
Thank you

10/10 Excellent

Rita, Milford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place close to buses and many tasty restaurants
Stayed 6 nights in Nov 2018
Response from Management on Nov 14, 2018
Thank you

10/10 Excellent

Jane, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, away from the tourists. Lovely building with lots of antiques, and good location in Valletta old town close to museums and restaurants, The owner and the manager very helpful with restaurant recommendations etc.
Stayed 7 nights in Oct 2018
Response from Management on Oct 22, 2018
Many thanks, greatly appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect central hotel
From arrival to departure the hotel and the staff were outstanding. The location and cleanliness could not have been better.
Stayed 5 nights in Aug 2018
Response from Management on Sep 5, 2018
Thank you

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frank was a fantastic host. Quirky hotel large rooms, great breakfast. Fantastic view from the roof terrace.
Stayed 2 nights in Aug 2018
Response from Management on Aug 9, 2018
Thank you

8/10 Good

Mick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location in the centre of Valletta.
A grand 17th century property, packed full of interesting artefacts, it is a perfect base for a holiday and within walking distance of major sights and transport. Franck and his small team are excellent hosts and shared lots of fascinating information about the house and the island. Nothing is too much trouble. The daily hot breakfast, served to lovely music, start the day beautifully.
Stayed 6 nights in Aug 2018
Response from Management on Aug 10, 2018
.

10/10 Excellent

Simon, Bristol,UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodation.
Situated in the heart of the wonderful city of Valletta,The Palazzo Valletta Suites are a true delight and an ideal place to stay while discovering this wonderful city and the owner Frank is most charming as are his staff,I thoroughly recommend this establishment.
Stayed 7 nights in Jul 2018
Response from Franck on Jul 27, 2018
Thank you

10/10 Excellent

Robert, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is simply a lovely place to stay in Valletta. The owner, Franck, is a gem -- such a kind and thoughtful person who takes a great deal of pride in making everyone feel at home.
Stayed 8 nights in Jul 2018
Response from Management on Jul 23, 2018
Thank you

10/10 Excellent

Gary, Sydney NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An intimate stay in a very old city
The search for accommodation is sometimes a lucky-dip. You might consider booking 5 star hotels or do you consider alternatives? We needed a room to attend a friend’s wedding and fortunately we found The Palazzo Valletta Suites. It was very close to the wedding venue and everything else in the old city. A little boutique and certainly unique, an old building in an old city (early 1600’s) and a feeling of you being part of the home rather than just another guest. Mine Host Frank shares his home, antiquities, paintings and literature with all of his guests, all of this in a quiet and welcoming atmosphere. Frank’s property has only 5 suites. He and his enthusiastic staff deliver an excellent standard of service thus ensuring a memorable stay. Palazzo Valletta Suites might not be for everyone but then again with only 5 suites it is constantly booked out which is testament to the overall quality of this property. We just loved it. And finally, Valletta is an amazing city, you really can’t do it justice in a day, a couple of days or a week for that matter. We stayed for 10 nights. And lastly, the best complimentary WIFI experienced on our European travels.
Stayed 10 nights in Jul 2018
Response from Franck on Jul 21, 2018
Tank you for the kind words, it was a pleasure to host you.

10/10 Excellent

julia, scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Holiday
Perfect location to walk to everything. Quiet street but also accessible to taxi traffic if you need a taxi. Comfortable room, adequate breakfast, nice rooftop patio. Well equipped with all the needs, including small refrigerator and hot water kettle for coffee and tea. Very nice bath and shower. Excellent wifi and tv channels. Owner presence and daily engagement added to the ambiance. Very nice art and antique collection in public areas.
Stayed 6 nights in May 2018
Response from Management on Jun 14, 2018
Thank you

8/10 Good

Nick, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located hotel with lots of character. The owner is friendly and helpful as are all the staff. We had a good breakfast every day of our week long stay. There is a beautiful view from the roof terrace of the hotel. Our room was quiet but long and narrow and we are not sure that the design layout really works that well. We believe that there are better, more spacious rooms in the hotel. There is a lack of storage space around the wash hand basin from which water splashed easily. Would be very happy to stay again, though not especially in that room.
Stayed 7 nights in May 2018
Response from Management on May 23, 2018
Usually always try to take on board constructive comments, Sorry but cannot I find your comments to be petulant in this case,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Owner takes obvious pride in delivering the best experience for customers.
Stayed 3 nights in May 2018
Response from Management on May 19, 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in centre of Valletta
Stayed five nights in May. Small comfortable boutique hotel full of charm and in convenient location for all main sites. Owner made us very welcome and was very helpful in planning our holiday.
Stayed 5 nights in Apr 2018
Response from Management on May 16, 2018
Thank you

10/10 Excellent

Heidi, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
This was truly a magnificent stay! A marvellous host in a unique setting surrounded by relics from the past.
Stayed 3 nights in May 2018
Response from Palazzo Valletta on May 9, 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quite hotel in the midst of the old town
Very satisfied With the Whole stay. A Perfect Place to visit Malta
Stayed 7 nights in Apr 2018
Response from Management on Apr 26, 2018
Thank you much appreciated.

10/10 Excellent

DTH, devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent host
Frank was a great host. The hotel is only small, and everything is very personal. Fantastic place to stay in a great location. And if you like breakfast you are in for a treat!
Stayed 1 night in Apr 2018
Response from Management on Apr 16, 2018
Many thanks for the kind words.

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful apartment
We stayed in the penthouse apartment which has a private terrace overlooking the street and shared terrace overlooking the harbor on the same floor. Frank was really welcoming and helpful with recommendations. Breakfast is really good with plenty of choice and the location is perfect to explore Valletta. The palazzo is beautiful.
Response from Management on Apr 10, 2018
Thank you for your kind words. Much appreciated.

10/10 Excellent

Brenda, P.E.I. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in Historic Valletta.
We found this beautiful limestone structure hotel to be everything we could want. The staff were very warm and friendly, treated us like much welcome family. Frank was a very gracious host. He was horrified when he found Air France had misplaced our luggage. His numerous calls on our behalf to the airport was instrumental in the quick recovery of the lost items. And his knowledge of the surrounding area with its many activities was greatly appreciated when we were planning our list of things to do. And when it was time to depart, he made certain the taxi showed up when he was supposed to so we could make our flights. Staying at his apartment-hotel was just a delightful experience which I would recommend to anyone.
Stayed 6 nights in Mar 2018
Response from Management on Apr 5, 2018
Many thanks for your kind comments. It was our pleasure and gain hosting such interesting and lovely people.

10/10 Excellent

Alain and Lisa, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place in the centre of Valletta
After decades of travelling, this has got to be one of the best places we have ever stayed. The hotel is full of character and a pleasant contrast from the "you could be anywhere in the world, similar rooms are us" hotel chains. Efficient air conditioned room, comfortable bed, bang up-to-date bathroom, spacious sitting area with many English-speaking TV channels (also Italian, German etc). The copious breakfast menu changes every day (but special requests are possible) and sets you up for a day of activity or relaxation. There is a communal lounge and a roof terrace with a great view over the Grand Harbour towards the Three Cities. A few minutes away are a selection of restaurants, bars and shops, it is a great location. We visited in March and the area was very quiet at night. The staff were always helpful. Best of all however is Frank who owns, loves and runs the place. Nothing is too much trouble, he is a lovely caring and endearing man, the type who should be signed up to run customer care courses.
Stayed 4 nights in Mar 2018
Response from Management on Mar 7, 2018
Dear Alain and Lisa You were lovely people, it was a pleasure hosting you.

10/10 Excellent

Thephil, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel in the crown
Valletta is a lovely city the jewel in the crown must certainly be Palazzo Valletta. We have booked to return.
Stayed 3 nights in Sep 2017
Response from thephil on Feb 23, 2018
Thank you

10/10 Excellent

Bruce & Colleen, naples fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay at a true boutique hotel. Frank is an excellent host.
Stayed 8 nights in Dec 2017
Response from Frank on Dec 30, 2017
Dear Bruce and Colleen A heartfelt thank you from all the Palazzo Valletta staff. It was a pleasure to host you. We await your speedy return. May the New Year be prosperous and healthy. Franck

10/10 Excellent

Maria, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Valletta
This boutique hotel is in walking distance to everything in Valletta. The bus station was nearby for travel further afield. It was more like staying in a private home. A great feel.
Stayed 7 nights in Nov 2017
Response from Palazzo Valletta on Nov 26, 2017
Thank you. It was a pleasure to host you.

8/10 Good

Moose, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in central Valletta
This hotel makes for an excellent base from which to access all areas of Valletta and Malta beyond. Staff are first rate and breakfast was varied and very well cooked.
Stayed 3 nights in Nov 2017
Response from Palazzo Valletta on Nov 20, 2017
Thank you

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place in a great location.
A very different experience and very enjoyable. The manager is extremely helpful and friendly. The deluxe suite was roomy and well furnished; the bathroom large and with a footed tub. Fantastic!
Stayed 2 nights in Oct 2017
Thank you

10/10 Excellent

William, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and delicious breakfast
Lovely view from our room. Breakfast was delicious, especially Frank's omelette with cheese. The hotel had a good location. Everything within walking distance. Room was nice. The bed very comfortable and nice soft pillows. Overall a very nice stay. Would recommend.
Stayed 7 nights in Sep 2017
Response from Palazzo Valletta on Nov 7, 2017
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly placed in Valletta and very relaxing
Frank could not be more helpful, a great guy from first booking until we left. The place is superb and the views from the terraces are stunning. The apartment is well equipped and the A/C is very effective.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you

10/10 Excellent

Anglo, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment close to all amenities.
Apartment with balcony just right for a couple. Very relaxing and lovely and cool after a day in the sun! Bus station and centre of Valletta within easy walking distance.