This hotel is definitely not a 4 star hotel. You can tell right away that they put most of their efforts and money on the lounging areas and dining. Once you get to your room, the bed is hard, the pillows are up to par, towels in the bathroom are rough and some have holes, once I opened the trash can in the bathroom it still had trash in it from previous guests, they don’t provide bathrobes and slippers, and it smelt of mold. I was in the fifth floor so maybe it’s only four stars from 6 above. I don’t know. But this is not a 4 star hotel. Location, however, is great. Food is great as well. Also, the cleaning in the room needs improvement.