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Reviews of Hotel Palacete de Alamos

4 out of 5
Hotel Palacete de Alamos
Calle Alamos n 20, Málaga, Malaga

Reviews

9.2

Wonderful

Rating 10 - Excellent. 198 out of 310 reviews" "
Rating 8 - Good. 84 out of 310 reviews" "
Rating 6 - Okay. 18 out of 310 reviews" "
Rating 4 - Poor. 7 out of 310 reviews" "
Rating 2 - Terrible. 3 out of 310 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Giovanni

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
the receptionist was friendly and very professional. the location is great to walk around the city. the apartment was good equipped with all the essentials. - we found that the apartment wasn’t very clean. We got everyday fresh towels and products which was great but regarding the cleanliness in general it wasn’t cleaned properly before our arrival: the cutlery was still dirty from the previous guests, the floor was still dirty (seemed like it was just mopped without vacuuming it), we still found lip stains on some glasses etc.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice 4 night stay. The staff were friendly. I recommend.
Stayed 4 nights in May 2024

2/10 Terrible

Hugo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had issues with lighting in the room. At one point Was locked in my room as the hall to our room door accommodated two apartments. The other guest locked the door going outside and we couldn't unlock it from the inside. Also, there were no instructions on how to call from the phone the front desk. My wife had to get someone's attention on the street through the window so they could get a hold of the front desk and they came and let us out. Also, NO AC. They advertised AC and I notified them once we arrived and several times throughout but it seems as they did not care. I would not stay there again!!
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay
Stayed 1 night in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an inviting hotel in a great location in old town, close to the Picasso museum. Although it does not have its own parking, there is some very nearby. A particularly nice touch was candies, snacks and team in a small sitting area.
Stayed 1 night in May 2024

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, apartments had all the amenities we required, clean and tidy, friendly staff. Could be a little noisy at night but in the centre of the city so be expected. Would stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice apartment-style hotel room. The apartment and hotel were top tier. However, the area around the hotel was loud and full of young adults going to bars until the early hours of the morning. Walking around alone felt unsafe honestly.
Stayed 1 night in Apr 2024

4/10 Poor

Steve

Disliked: Amenities, property conditions & facilities
The shower did not work. There was no water pressure. It was like taking a bath with a glass of warm water. The room had a poor layout.
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joaquin Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables el personal y la muchachas de la recepción una maravilla también la señora alta de pelo corto del restaurante muy atenta . Muchas gracias
Stayed 4 nights in Mar 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities
Great location. Close to everything and amazing food in Malaga.
Stayed 3 nights in Mar 2024

10/10 Excellent

PARESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a few blocks away and street quite noisy but otherwise convenient location
Stayed 1 night in Mar 2024

10/10 Excellent

Atika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Perfect location Very helpful staff Beautiful rooms Amazing breakfast Will definitely come again
Stayed 4 nights in Mar 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I stayed on my trip. Good Air Conditioning!
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel stay
Breakfast excellent. Room on third floor but lift not working.Couole of lights in corridor not working so dark dangerous when walking down & up the stairs.
Stayed 3 nights in Feb 2024
Response from Reception team on Mar 10, 2024
Thank you for choosing our brand new Apartamentos by Palacete de Álamos. We are happy that your stay was so thoroughly enjoyable. We take a good note of your suggestion, thank you for pointing this issue to us. We remain at your full disposal and hope to welcome you back in the future, Kind regards and Hasta Pronto! Reception

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very definition of a boutique hotel! Small,quiet, beautifully decorated and designed with lots of little touches much appreciated. Excellent location in an area with lots of interesting food and drink options. Everything about the hotel and area was scrupulously clean. All staff were invariably pleasant welcoming and helpful- wish we had more time!
Stayed 2 nights in Feb 2024
Response from Reception team on Mar 10, 2024
Thank you for staying at Palacete and for sharing your first hand feedback. We are happy that our team offered a welcoming and friendly service. We remain at your full disposal and hope to host you in the future again!

10/10 Excellent

David

Travelled with family
Brilliant
Stayed 2 nights in Feb 2024
Response from Reception team on Mar 10, 2024
Thank you ever so much for your lovely review. hope to host you again in the future.

10/10 Excellent

Martin Andrew

Stayed 1 night in Feb 2024
Response from Reception team on Mar 10, 2024
Thank you ever so much for your lovely review.

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Reception team on Mar 10, 2024
hank you ever so much for your lovely review.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malaga at its best and with style
Stayed 1 night in Feb 2024
Response from Reception team on Mar 10, 2024
Thank you for taking your time to comment about your recent experience with us.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good aea close to bars and restaurants. Our room was a junior suite which was very spacious. Large bathroom with all amenities you'd require. Staff at reception were very welcoming and helpful. Would definitely stay again.
Stayed 2 nights in Jan 2024
Response from Reception team on Mar 10, 2024
Thank you for staying at Palacete and for sharing your first hand feedback. We are happy that our team offered a welcoming and friendly service We remain at your full disposal and hope to host you in the future again!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. Good free breakfast.
Stayed 1 night in Jan 2024

8/10 Good

oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2024

10/10 Excellent

tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful, great location with great restaurants nearby and everything in walking distance, would definitely recommend
Stayed 3 nights in Jan 2024

8/10 Good

Maria L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marbella vibes
Excellent location of the hotel for those who want to discover center of Malaga Thoughtful design, comfortable bed. I love the hospitality details: sweets in the room, coffee machine, towels with the hotel logo, complimentary tea area - cozy, clean and beautiful. Wonderful smiling lady in reception makes warm welcome.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Nice hotel in a perfect location
Stayed 3 nights in Jan 2024

8/10 Good

Andrea

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Wonderful hotel
This property is great! Wonderful location, nice lobby, room spacious, clean and functional. Loved the herbal teas in the lobby. The only downside was the room lacked windows which I found difficult and reduced the overall quality of my experience.
Stayed 4 nights in Jan 2024

10/10 Excellent

John Randle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run clean and friendly
Stayed 4 nights in Jan 2024

10/10 Excellent

Petronella

Stayed 3 nights in Jan 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location, beautiful hotel, boutique style with high quality finishing’s & impeccably clean. Staff welcoming & went beyond with hospitality. Thank you 5*
Stayed 2 nights in Dec 2023

10/10 Excellent

monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Great location and close to sights in historic area. Helpful friendly staff! Variety of teas in the lobby along with candy jars! Help yourself! Would definitely stay here again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in malaga
Staff were amazing and the hotel was so beautiful the location was perfect. Hugo at breakfast was a delight he made our stay so perfect.
Stayed 2 nights in Nov 2023

8/10 Good

marianne

Liked: Cleanliness, property conditions & facilities, room comfort
Great location/ militant breakfast attendant!
Loved the location. Charming boutique hotel walking distance to most of the sites. And great restaurants nearby. Our room was light and bright, cozy and clean. The street noise at night was tough though . Revelers until the early AM. We closed all the windows and even the heavy wooden shutters to try and sleep. Maybe ask for a room in the back? The breakfast buffet is great however the waiter handling it is not friendly. He did not offer us omelette which were part of the breakfast. We only found out on our last morning when he offered to another guest. He was militant about which utensil to use on buffet. (He admonished me the 1st day and again on our last day. My mistake for using the tomato spoon to scoop up avocado! ) and be sure to close the door behind you or he will brusqely do it behind you. He did not make us feel welcome. We noted he was much friendlier/ helpful to the Spanish guests…. Not a good way to start our day.
Stayed 2 nights in Nov 2023

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. The staff were friendly. Our room overlooked the outside rooftops which was a nice upgrade. Very quiet. Large bathroom with all of the amenities. Great location!
Stayed 4 nights in Nov 2023

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in a carefully restored building right in the historical centre. Room very comfortable and amazing breakfast:)
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 3 nights in Nov 2023

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here and would definitely stay again if we are in the area. Highly recommended.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alland

Travelled with family, Travelled with group
Our stay here was very pleasant… I would highlight the Kindness and service of Elizabeth… she was amaizing from day one. Shane went above and beyond to make our experience a unique one…. This hotel and its staff is highly recommended.
Stayed 3 nights in Oct 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was nice except getting in the hotel was difficult as the entire road in front is torn up.
Stayed 4 nights in Oct 2023

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
I was a solo traveller (older woman) I loved nearly everything about this hotel. It’s clean and fresh. The room was well equipped, the bed comfortable. The setting was perfect for me… right in centre of town. Everything I wanted to see was within walking distance. There are many many restaurants close by and it was very easy to find somewhere to eat. I always felt very safe. I didn’t have breakfast in the hotel so can’t comment on that. The reason I didn’t give 5 stars is that although the room has an opening window, it opens onto the covered courtyard , not into fresh air. I do feel a bit mean though as it was completely quiet at night and the air conditioning was excellent. Would have given 4.5 stars if I could. The roadworks outside are still very extensive. It definitely would have been more pleasant not to have them but that’s not the fault of the hotel.
Stayed 4 nights in Oct 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect......but!
Had a lovely three night stay, couldn't fault the service, the staff and the breakfasts. Just one disappointment, the lack of drawer space for our clothes in the bedroom...there wasn't any, apart from that, excellent.
Stayed 3 nights in Sep 2023
Response from Reception on Oct 10, 2023
Dear Martin,Thank you for choosing Palacete de Álamos for your recent stay to Málaga.We are happy that your overall impression was a positive one although we regret that the room did not offer all the storage space you needed.We remain at your full disposal and hope to welcome you back in the future.Kind regards,Reception

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The area at the time was under construcction, this made the commute around a bit challenging.
Stayed 4 nights in Sep 2023
Response from Reception on Oct 10, 2023
Dear Diana,Thank you for taking your time to comment on your recent experience with us. We are happy that your experience was a positive one although during your stay our street remodelling was slightly challenging. We remain at your full disposal and hope to see you returning.Kind regards,Reception

10/10 Excellent

Colm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Reception on Oct 10, 2023
Dear Colm,Thank you for staying with us and for taking your time to score this experience and post your feedback. We are happy to learn that your impression was so highly positive.We remain at your full disposal and hope to see you returning whenever your travelling brings you to Málaga.Kind regards,Reception

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly Hotel
This was the second time we have stayed in the hotel. We were warmly welcomed and given a small present as returning guests. It's a lovely, slightly quirky hotel but we love it and will return next time we are travelling through Malaga.
Stayed 3 nights in Sep 2023
Response from Reception on Oct 10, 2023
Dear Richard,Thank you for returning to Palacete de Álamos. We are happy that we have lived up to your previous exprience and hopefully we may seeing you again in the future.Thank you for sharing your positive review online!Reception

10/10 Excellent

Mark Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once the street is repaired, the location will be even more convenient. I was aware when booking that the road was not accessible to traffic, but it's only a brief stroll to the corner where you can hail a taxi or catch a bus. The hotel is situated in an excellent area, and you can explore the historic district within a short walking distance.
Stayed 5 nights in Aug 2023
Response from Reception on Oct 10, 2023
Dear Mark Anthony,Thank you for choosing Palacete de Álamos and for sharing your first hand opinion. We are happy that you felt comfortable and that you found our location convenient.We hope that we may host you again in the future.Kind regards,Reception