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Gran Via Suites The Palmer House

3.0 star property
Comfortable hotel near Prado Museum

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Gran Via Suites The Palmer House

Family Studio Suite, Refrigerator & Microwave, Tower
Towels
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Comfort Double Room, Kitchenette, City View (GV 11 - 5 PAX BALCON GRAN VIA, BALCON) | View from room
Reviews
5.4

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Calle Fuencarral, 37-39, Madrid, Madrid, 28002
  • Popular LocationPrado Museum12 min walk
  • Popular LocationPlaza Mayor13 min walk
  • Popular LocationRoyal Palace of Madrid17 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)17 min drive
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Room options

View all photos for Family Studio Suite, Refrigerator & Microwave, Tower (222)

Premium bedding, desk, blackout drapes, iron/ironing board

Family Studio Suite, Refrigerator & Microwave, Tower (222)

Highlights

Heating
Refrigerator
TV
Washing machine
Blackout drapes/curtains
Premium bedding
Private bathroom
Microwave
  • 484 sq ft
  • Sleeps 7
  • 3 Large Twin Beds and 2 Double Beds

View all photos for Deluxe Twin Room

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

Highlights

Yard
Separate dining area
Individually furnished
Individually decorated
Heating
TV
Washing machine
2 bedrooms
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Studio Suite, Refrigerator & Microwave, Tower

Premium bedding, desk, blackout drapes, iron/ironing board

Family Studio Suite, Refrigerator & Microwave, Tower

Highlights

Heating
Refrigerator
TV
Washing machine
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 419 sq ft
  • Sleeps 5
  • 1 Large Twin Bed and 2 Queen Beds

View all photos for Comfort Double Room, Kitchenette, City View (GV 11 - 5 PAX BALCON GRAN VIA, BALCON)

Premium bedding, desk, blackout drapes, iron/ironing board

Comfort Double Room, Kitchenette, City View (GV 11 - 5 PAX BALCON GRAN VIA, BALCON)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Heating
Kitchenette
TV
Washing machine
  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Family Studio Suite (GV 17 4 PAX RELAX)

Premium bedding, desk, blackout drapes, iron/ironing board

Family Studio Suite (GV 17 4 PAX RELAX)

Highlights

Yard
Heating
TV
Washing machine
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed

View all photos for Family Studio Suite, Refrigerator & Microwave

View from room

Family Studio Suite, Refrigerator & Microwave

Highlights

Yard
Heating
Refrigerator
TV
Washing machine
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 226 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Family Quadruple Room, 2 Double Beds, Bathtub (GV 10 3 PAX)

24-inch TV with digital channels, iPod dock, computer

Family Quadruple Room, 2 Double Beds, Bathtub (GV 10 3 PAX)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is CA $168
CA $185 total
includes taxes & fees
Jun 2 - Jun 3
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About the area

Madrid

Located in Madrid, Gran Via Suites The Palmer House is in the city center. Notable landmarks in the area include Royal Palace of Madrid and Almudena Cathedral, and travelers wishing to experience a bit of culture can try Prado Museum. Check out an event or a game at Santiago Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Gran Via - 1 min walk
  • Prado Museum - 12 min walk
  • Plaza Mayor - 13 min walk
  • Royal Palace of Madrid - 17 min walk
  • El Retiro Park - 5 min drive

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • Honest Greens Gran Via 7 - 1 min walk
  • Steakburger - 1 min walk
  • Tiki Taco - 1 min walk
  • Vermutería Gran Clavel - 1 min walk
  • Museo Chicote - 1 min walk

About this property

Gran Via Suites The Palmer House

Hotel near Prado Museum
Located close to Plaza Mayor and Royal Palace of Madrid, Gran Via Suites The Palmer House provides laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), airport pick-up service (surcharge), and luggage storage
  • Tour/ticket assistance, smoke-free premises, and multilingual staff
Room features
All guestrooms at Gran Via Suites The Palmer House have thoughtful touches such as premium bedding and first-run movies, as well as amenities like free WiFi and computers.
Extra conveniences in all rooms include:
  • Washing machines and irons/ironing boards
  • 24-inch TVs with digital channels and first-run movies
  • Heating, limited housekeeping, and desks

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available for a fee: EUR 4.95 for adults and EUR 4.95 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Towels

Entertainment

  • 24-inch TV with digital channels
  • Computer
  • First-run movies
  • iPod dock

More

  • Desk
  • Heating
  • Iron/ironing board
  • Washing machine

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 8 PM and 9 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; to check in, go to Avda. de la Gran Vía 16, 5º izda.
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 49.0 per day
Cribs (infant beds) are available for EUR 29.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 4.95 for adults and EUR 4.95 for children
  • Airport shuttle fee: EUR 36 per vehicle
  • Nearby parking fee: EUR 18 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8 PM and 9 AM
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 29.0 per day
  • Rollaway bed fee: EUR 49.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Gran Via Suites Palmer House Apartment Madrid
Gran Via Suites Palmer House Apartment
Gran Via Suites Palmer House Madrid
Gran Via Suites Palmer House
Gran Via Suites The Palmer House Hotel
Gran Via Suites The Palmer House Madrid
Gran Via Suites The Palmer House Hotel Madrid

Frequently asked questions

Is Gran Via Suites The Palmer House pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Gran Via Suites The Palmer House?

Check-in start time: 1:30 PM; Check-in end time: 6 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 8 PM–9 AM for a fee.

What time is check-out at Gran Via Suites The Palmer House?

Check-out is at 11 AM. Late check-out is available for EUR 50 (subject to availability).

Does Gran Via Suites The Palmer House provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 36 per vehicle applies.

Where is Gran Via Suites The Palmer House located?

Located in Madrid Centro, this hotel is within a 15-minute walk of Prado Museum and Plaza Mayor. Royal Palace of Madrid and Almudena Cathedral are also within 1 mi (2 km). Gran Via Station and Sevilla Station are within a 5-minute walk.

Gran Via Suites The Palmer House Reviews

Reviews

5.4
Rating 10 - Excellent. 4 out of 27 reviews" "
Rating 8 - Good. 3 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 8 out of 27 reviews" "
Rating 2 - Terrible. 6 out of 27 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

8.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

6/10 Okay

Paella510, Walnut Creek, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carlos and Jonny were a great help in all regards but the property really is a hostel and not a hotel. Unless you are ok with rustic hostel accommodations pick another property. The price is good for being on Grand Via and that was my criteria for a short stay in Madrid on the way home from 2 weeks in Asturius. We wanted to visit the Prado, Saint Gines (best churros in the world), Corte Engles, Plaza Mayor, Sol, and San Miguel Market all in one day. This place is perfect location for all of that.
Stayed 2 nights in Oct 2018

10/10 Excellent

Ilkhom

Very Good apartment
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
central but noisy
Small apartment in very good location in central Madrid at the Gran Via. However, this also the downside: it is very noisy due to the traffic on the big street next to the apartment. It is almost impossible to sleep without ear-plugs. Shower is located next to the bed. Toilette is very small and old-fashioned. On the other hand clean apartment with friendly staff and shared living-room.

4/10 Poor

Bob, Nebraska

Liked: Cleanliness, room comfort
Trouble in Madrid
We found the address and asked for the "Gran Via Suites) at the store which shares their addressl. They never heard of it and identified for us the "Palmer House" (wrongly) a few blocks away. We found "Gran Via Suites" a few blocks away, but they denied that we had a reservation. We finally found the place. The gate at the address was open--there was no sign identifying it, but the person inside said we were at the right address. We wasted.2 1/2 hours. The place has no regular check-in, no concierge, and no phone. The bed and the room were all right, and the "hotel" is trying to be ecological and to have up-to-date facilities. I note that they have co-opted the name of an apartment complex who would deny any affiliation. We chose it for its location--the people we were traveling with were at a sold-out hotel a few blocks up the Gran Via. Others came to check in while we were there--I don't know their experience of trying to find it at an open time. We were glad to move on.
Stayed 2 nights in Sep 2017

6/10 Okay

Bon, Madrid, Spain

Disliked: Cleanliness, property conditions & facilities
Need to fix locks
The great thing was it was near the inner city. Everything is walkable distance. The bad part was the apartment wasn't as expected. Everything looked worn out. Shower head had water coming out from a few holes, the door locks for every room was complicated to open. Another guest experience the same issue opening the doors. My friends and I would take turns trying to open the door the get in the apartment. Also, it was mentioned there would be continental breakfast. We woke up and there was nothing. The apartment host wasn't there or anything. Luckily since everything is near by, we went to a buffet that charged 5 euros. At the end of the day we had a room to sleep in. Everything just needs to be maintained more since it's very worn out.
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Good Location
Would not stay there again. Room is inside an apartment. Toilet made loud noise every time you flushed & you could not flush any toilet paper or it would clog. You had to throw out in garbage. Was there two nights & garbage was not changed. You needed three different keys to get into room, one for front door of building, one for apartment door, & one for room. Lock on the apartment door wouldn't open properly & one night was 20 minutes trying to open. Called 6 times before anyone answered my call. Only saw the staff when we checked in, no one around the rest of the time. Room is small & no blankets, just sheets to cover up.
Stayed 2 nights in Aug 2017

4/10 Poor

gerson

Disliked: Cleanliness, property conditions & facilities, room comfort
These is not a hotel, it's not even a bnb. An old apartment that they closed the room and turn into bedrooms.
Stayed 2 nights in Aug 2017

2/10 Terrible

Stella Maris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DESEPCION TOTAL
Muy mal, no pare en ese hotel, me mandaron a otro lugar lejos del centro, sin comodidades, ni jabón en el baño, sin desayuno( que estaba incluido) me arruinaron la estadía en Madrid
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estafa total!!!
No corresponde en absoluto con las fotos de la pagina, habitacion pequeña y sucia, recepcion inexistente, desayuno inexistente, habitaciones muy muy viejas y destartaladas, muebles de segunda mano y rotos, baño tercer mundista, parece una habitacion del extraradio para encuentros casuales, una pena porque el edificio en si, es centrico en plena gran via Madrileña con una ubicacion inmejorable, pero completamente abandonado y casi en ruina, no se puede hablar de suite ya que es un piso antiguo al cual han cerrado una mini habitacion (y ademas le han puesto dos camas supletorias cuando la reserva era para dos personas). Experiencia desastrosa que spero de corazon no volver a repetir, completamente decepcionados con hotels.compor no averiguar que lo que se ofrece en su pagina corresponda a la realidad, de repetirse dejariamos de utilizar esta pagina.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018