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Reviews of TownePlace Suites by Marriott London

3 out of 5
TownePlace Suites by Marriott London
800 Exeter Rd, London, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1000 reviews" "
Rating 8 - Good. 311 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

mike

Disliked: Cleanliness, property conditions & facilities
Old smelly halls and rooms. Renoed room still smelled old.
Stayed 1 night in Apr 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin, New Tecumseth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel easily to get to and from a client show/event.
Stayed 2 nights in Apr 2024

8/10 Good

Shawn, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown location, lots of nightlife around the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yolande

Travelled with family
Near shopping found only item missing in room was a comfortable reading chair
Stayed 1 night in Mar 2024

8/10 Good

Preet

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 7 nights in Feb 2024

2/10 Terrible

sara

I booked a king room so I could have a sofa to sit on. On arrival there was only a double queen room with not a single comfortable chair. I have a serous back condition and this made the stay very uncomfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Tam

Stayed 1 night in Jan 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming. Hotel was clean and well kept. Room was nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

STEVE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location Entrance to property from the road is somewhat hidden and asphalt on driveway to hotel is in poor condition
Stayed 2 nights in Dec 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel. Staff were great as was the room
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Nov 2023

6/10 Okay

Carrie

Travelled with family
Disliked: Cleanliness
.
Stayed 1 night in Nov 2023

4/10 Poor

Clark

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The parking lot was dark and poorly light, the area was sketchy, with a porn shop next door. Seemed like a low end truck stop hotel. Bathroom tub was dirty.
Stayed 1 night in Nov 2023

10/10 Excellent

michelle

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Serxhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean
Stayed 1 night in Sep 2023

8/10 Good

Hasan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, accommodating to all my needs. Rooms fully equipped with kitchens. Clean.
Stayed 4 nights in Oct 2023

4/10 Poor

JAGDESH JACK

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Rachel, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, the staff at check in on Saturday were outstanding!! Would definitely recommend!!!
Stayed 1 night in Oct 2023

8/10 Good

STEVE

Travelled with partner
Liked: Cleanliness, staff & service
no room safe
Stayed 2 nights in Oct 2023

10/10 Excellent

Jean

Stayed 1 night in Oct 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Business traveller
Liked: Amenities
Love the suite floor plan of the room. Really like the bedroom door to help eliminate hallway noise. Check in was fast and friendly. Not cheap but would happily stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Mohamed, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suites with full kitchen facility including cutlery and big fridge. Living room with sofa bed. TV and desk. Good size bedroom with comfortable soft top bed. Big TV. Closet with drawers hangers and Iron. Overall a beautiful and functional suite that can be used for extended stays.
Stayed 1 night in Sep 2023

8/10 Good

Kwok Wa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall impression of this hotel is good.
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Large and clean room with nice breakfast. Friendly staffs enhance your experience. Will come back.
Stayed 3 nights in Sep 2023

8/10 Good

Jeffrey

Stayed 1 night in Sep 2023

10/10 Excellent

Yen Lin

Stayed 1 night in Sep 2023

6/10 Okay

Yasmin

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
we didn't like the timing of the breakfast. Our booking includes paid breakfast but they close at 9 am. They should have been offered until 10 am or 11 am when people are on holiday then they prefer little flexibility for the breakfast
Stayed 1 night in Aug 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Royce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, clean and spacious room, besidecoutlet shops. Would love to go back
Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

JIE

Stayed 2 nights in Aug 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff very friendly and helpful. Room was lovely. I could stay there a week and work at the huge desk area and the kitchen area had everything you need.
Stayed 1 night in Aug 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Stayed 1 night in Jul 2023

2/10 Terrible

Alex

Stayed 1 night in Jul 2023

10/10 Excellent

STACEY

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful customer service!
Stayed 1 night in Jul 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Derek

Stayed 1 night in Jul 2023

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023