What I DID NOT LIKE is that I booked a room with a double or queen bed as it was showing on the photo, for a single person. Then when I got there, the reception person gave me the smallest room I have ever seen in my life, it was like a prison cell, or smaller, with the smallest single bed next to the dirty wall.
The receptionist was very unpleasant, and unfriendly, she should absolutely not be working at the front desk of any business with that attitude. I ignored her attitude, but my friend who came to meet me from far away, happed to be with me during my checking in, and she later commented how rude the reception person was I thought was just my perception, but it was actually very obvious and deliberate.
Later, after I spent an hour in the "prison" like room, and went back to my booking, where I clearly booked a double bed with double pillows, I went back to reception to ask for a bigger room. Even thought I was only going to stay there overnight, I could not sleep in that room, and I did not pay cheep price for the room either.
So, luckily the next receptionist fro the night shift was absolutely lovely and she agreed that according to my booking I did not book a single bed. I would NEVER book a single bed. She validated that my room was extremely small, and not appropriate, and she gave me a decent room. That lady, the one who worked the night shift should be the front face of the hotel, professional, pleasant, and with excellent attitude. She should be promoted!