Room, 1 Queen Bed
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Reviews of IBIS STYLES London Heathrow East

3 out of 5
IBIS STYLES London Heathrow East
366 Great West Road, Hounslow, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 26 reviews" "
Rating 8 - Good. 7 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay during Covid.
Stayed 1 night in Jul 2020

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Mateusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
New hotel, good location.
Stayed 2 nights in Jul 2020

8/10 Good

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities
Not bad
Not bad hotel, friendly staff and nice rooms.
Stayed 2 nights in Jul 2020

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Plan for an alternative breakfast!
The room was clean and tidy, beds were comfy and we had a great night stay. The gentleman behind check in went out his way to do us some food and the lasagne he made us was amazing! The only thing to complain about was the breakfast. I understand with the current situation breakfast isn't able to run as normal but when i am given a bag with a mini muffin, a small slice of fuit cake and 3 sachets of jam that was underwhelming to say the least. Had to go out and purchase breakfast eventhough it was included, not sure what i was expecting but some prepacked pastries and a bit of fruit would have been a lot better. There was a lot of work men there and they was probably starving as that wasn't going to fill a child let alone an adult. Other than that it was brilliant :)
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, extra precautions due to COVID-19 in place, felt clean & safe
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, great shower and plenty of hot water, comfortable bed
Stayed 4 nights in Jul 2020

10/10 Excellent

GODFRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Gurinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief Stay
Comfortable
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Ibis London Heathrow East
It was great for a new hotel, everything was really clean And manager was really friendly and polite.
Stayed 2 nights in Jul 2020

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Stay
Our stay was fantastic and the staff were outstanding THANK YOU.
Stayed 1 night in Mar 2020
Response from Manuel on May 13, 2020
Dear Steve, Thank you for staying with us and taking the time to review about your recent stay at Ibis Styles Heathrow East. We are delighted to know that you had an splendid stay and we hope to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020
Response from Manuel Rincon on May 13, 2020
Dear Guest, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice amazing. Car parking over night 12£.
Stayed 1 night in Mar 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Khalid, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 Good

Faizan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Newly built with great facilities. Great and helpful staff.
Stayed 1 night in Mar 2020
Response from Manuel Rincon on May 13, 2020
Dear Faizan, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Kamran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Kamran, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking prices.
Great hotel meals not bad price for London. Breakfast was good. The only problem I had was trying to change me for parking 12 pounds for vehicle told them noway I was paying for that not on hotels. Com when I booked it. Spoke to the manager next day. Don't have to pay.
Stayed 1 night in Mar 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Peter, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended stsy !
Lovely clean hotel with friendly atmosphere!
Stayed 1 night in Feb 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Guests, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

BillyJoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time we used this hotel and it was a very good experience. The staff were friendly and the facilities were clean too.
Stayed 1 night in Jan 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Billy Joe, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Tharshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was a beautiful room, hosted by great staff!
Stayed 1 night in Feb 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Tharshan, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very accommodating
Stayed 1 night in Feb 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

4/10 Poor

Mo

Disliked: Property conditions & facilities
The room was cold and the heater did not work.When I mentioned this matter to the reception I was told to wait until the room becomes warm but it never did. I was told that all the rooms are just like that. I insisted to have another room luckily the heater of the new room worked. There is no phone system. Ever time that I wanted to talk the front desk I had to go personally to the front desk.
Stayed 1 night in Jan 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Mo, Thank you for staying with us and sharing your experience about your stay. I am very sorry that you did not enjoy your stay and from our end we will work to ensure this will not happen again. I hope we can still have another opportunity to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Bex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect will be staying here again
Best stay for now Comfy bed and nice staff Shower was nice and hot.
Stayed 1 night in Jan 2020
Response from Manuel Rincon on May 13, 2020
Dear Bex, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Manuel Rincon on May 13, 2020
Dear Damian, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2020
Response from Manuel Rincon on Mar 9, 2020
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager