Staying overnight before an operation, i was initially concerned that the access would be difficult to the property as it's unattended. In fact in was very straightforward. The hallways are tatty and really need a lick of paint but on entering the room I wasn't disappointed. The room was finished to an ultra high standard and was supremely clean . The room was comfortable tasteful and immaculate. There was tea/coffee and decent biscuits as well as water in the little fridge. The bed was comfortable and everything was really well thought out. My only gripe was that a few things didn't work - the TV suddenly went off so I contacted the super polite manager who said it was an area problem. Plus the air con didn't seem to work, not a problem as it wasn't particularly hot and there were 2 huge fans in the room. Plus the blind string needed fixing. The manager said he didn't know about the air con as room been occupied and not been able to check but I think maybe he should ! Overall, I was very happy with my stay, it was walking distance to private hospitals ( 10 minutes) restaurants and convenience stores and I'd like to return with my husband when we have a stay in London, hopefully not involving surgery.