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The room was small but very cleanly and obviously recently renovated. The only thing I wish it had was an extra shelf or two to set things on like a makeup bag etc.
Stephanie
Stayed 3 nights in Apr 2024
6/10 Okay
Leonard Teck Seng
Business traveller
May 24, 2024
Liked: Cleanliness
Not suitable for travellers with heavy luggages as there is no lift within the premises. I was given a room at the highest level (almost five story high) and lugging my luggage up was already a nightmare and hence my poor experience with that.
Leonard Teck Seng
Stayed 2 nights in May 2024
6/10 Okay
Maureen
Travelled with family
May 24, 2024
Liked: Cleanliness, staff & service
Great location close to Paddington Station and Hyde Park. Very tiny room, it barely fit two people. It seems to be over the tube tunnels, you could feel the trains rumbling every few minutes. Fine for a night while in transit.
The staff were very nice and helpful. The room was clean and comfortable. Although there was a coffee machine available near the reception, tea making facilities in rhe room would have been appreciated.
Shan
Stayed 3 nights in May 2024
6/10 Okay
Karen, East Chester
Travelled with partner
May 20, 2024
Liked: Cleanliness, staff & service
The heat couldn't be turned off in the room, so the window had to be open all night. We were on the ground floor. There were ppl sitting outside the room smoking and talking loud. After telling them twice to please lower the volume or move along they finally left around 1am.
The location was great but I don't think we'd stay there again.
Karen
Stayed 2 nights in May 2024
10/10 Excellent
Stephanie
May 19, 2024
Liked: Cleanliness, staff & service
Everything was lovely. The trip down to the basement where my room was was fine for me with a small case but a bigger case or a taller guest may be a struggle. You do have to leave your keys behind when you leave, and I was a bit rattled that I was given the keys back when I got back without proving who I was each time. In the basement you can hear the tube and the bar next door, so light sleepers should be sure to book an upstairs room in advance, but it was just fine for me!
This property is a real gem if you want a clean, well staffed simple room near the train station. Particularly nice for that final, one night stay before leaving the country. My only issue was that there is not a lift and getting a decent sized bag up the small, winding stairs alone, would be tough. They were quick to offer help getting it up but I did have to bring it down the 5 sections of stairs on my own. The room is tiny, but nicely decorated. it had everything I needed and the bathroom was newly renovated. there was no fan or AC so it might be really hot in the summer. there was a window you could open. I would stay again.
Visited the property in May and the weather was warmer than I expected. The room was for me toasty and they dont have air conditioning. Requested a fan which all they had was a desk fan which kept the area next to the bed cooler. The area is great as many options are within walking distance. If you require a/c you may need to rethink that.
Great hotel in an excellent location. The only negative was the 4 flights of stairs to get to our room.
Mark
Stayed 7 nights in Apr 2024
10/10 Excellent
Saad
May 10, 2024
Liked: Staff & service, amenities
Staff are extremely helpful, although few things which are very important they should look into it. There were no basic toiletries like hand soap and shampoo, just on first day. I took with me probably the staff saw it and that's why they didn't bring it.
They definitely need to do pest control. There was a mice in my room. I bought food and that's was £20. I threw it all away it literally going every where. Spoke to reception and they said they will change my room if I want but that's not solution.
Please put your food somewhere where the mice can't reach. Like they have some top shelves which I used later on.
The rest property condition, heating, toilets all good.
Old hotel and no lift. Up 5 flights of stairs with full size suitcase. Is located close to Paddington station to catch train to Heathrow. It served its purpose. Not very comfortable bed/mattress but was only for one night. Didn’t sleep well. Guests are loud in hallways. I think all these hotels in this area are like that
Denise
Stayed 1 night in Mar 2024
4/10 Poor
Marcus, Hamilton
Apr 29, 2024
Liked: Cleanliness, staff & service
rooms are clean but very small. bathrooms are shared with other rooms.
Marcus
Stayed 2 nights in Apr 2024
6/10 Okay
Cameron
Travelled with partner
Apr 27, 2024
Standard double - small room but two of us with 2 suitcases managed. Beds comfy. BR small. We stayed two nights, much longer would likely not work. Staff friendly, proximity to Paddington a plus. Can hear (barely) some trains but didn't affect our sleep.
No lift & my mother-in-law could not climb the stairs; staff were very kind & accommodating-moved us to ground floor. A lift is seriously needed. Hot water was limited but room was very clean and comfortable. Would suggest complimentary coffee for guests vs the Nespresso machine that requires £2.20 for a tiny cup of coffee.
Lovely unique hotel the was close to Paddington station and Hyde Park. Everyone was very friendly and helpful. Our room was up a few flights of stairs, which we didn’t mind, but if that’s an issue please note it
Michael
Stayed 3 nights in Mar 2024
6/10 Okay
William
Travelled with partner
Mar 30, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
A basic accommodation. Ask about lifts as mobility with stairs could be a problem. Bedding and towels were very high standard of cleanliness. We only stayed one night. There wasn’t any shower gel or shampoo, which would have helped after travelling. Also no kettle or complimentary tea/coffee. My fault for assuming these would be included. However water available from reception free. Tea/coffee available to purchase on ground floor.
No elevator or help moving suitcase to 3rd floor
No in-room toilet
No in-room shower
No in-room tea or even a water cup
Smallest room ive ever been in
Unpleasant front desk
Unclean carpet so kept shoes on
Room and property was very clean and the staff were exceptional friendly and helpful. Easy transport, buses, tubes, trains, direct links to Heathrow. Busy area but felt safe. Plenty of eating options. Would stay here again.
The stay was ok, but the room smelt bad and the rooms where very close and you could hear everything.
Didn’t sleep well at all as doors and stairs banging kept me up.
victoria
Stayed 1 night in Feb 2024
Response from amy on Feb 22, 2024
We sincerely apologize for any disturbance caused by noise during your stay, especially considering our proximity to Paddington subway/tube. We understand the importance of a peaceful environment and will investigate the issues you raised, including external disturbances. Please note that our front desk is available 24/7 to address concerns, and we appreciate your understanding. We would like to highlight that our website includes detailed information in our fine print section to ensure transparency about our hotel's features and policies. We regret any inconvenience you experienced and encourage guests to review this information before booking to make informed decisions.Best regards,St. David's Hotels Team
6/10 Okay
Emma
Feb 18, 2024
Liked: Staff & service
The staff were friendly and helpful and the property is ideally located. The room was small but comfortable. However, I do not recommend getting a room with a shared bathroom - the evening when I arrived the toilet facility was acceptable but in the morning when I was meant to leave it was in such a vile state; someone had had some sort of volcanic eruption in there and their brown 'lava' was everywhere. The shower was also looking quite dirty. Hopefully this was just an oversight and hadn't been discovered by the team yet, but it was really quite unacceptable. But like I said, the room was comfortable and good value and all in all I would book again, if it is possible to book ensuite. The staff did great.
I have stayed here many times within the past year. It’s often the most reasonably priced stay for its location. The rooms are clean, quite small and there are sometimes too many stairs but the price & location always brings me back. Overall, the rooms are clean, stylish, sufficient, quiet, and safe, highly recommended.
Lovely staff. Very helpful. Clean, plenty of hot water
Did not know until I arrived that there was no elevator. Being an older person stairs not that easy to navigate.
Budget hotel in Paddington area. Bright, Clean and simple & basic. Rather nice decor in hall and bedrooms (v nice wallpaper). Still pricey though!
Stayed in a superior Twin room. Comfortable bed and slept very well with earplugs in but all other 3 members of my family slept well though it is a bit noisy in the steers being in central London.
Bathroom very compact but clean and fresh with really lovely washing lotions (smelling heavenly). I would have bigger towels (they are on the small side).
To finish, the soundproofing between floors is not v good. Note that I don’t usually stay in the Budget category Hotels.
Overall as budget hotels go, I would recommend it.
Would not go back to this hotel. Linen smelled unclean. Space was limited. Room did not even have cups/glassess to drink water. No shampoo, no hair dryer.
Room was a little small but no complaints for the relative price. Very clean and comfortable enough. Shared toilet halfway down narrow stairs was awkward for me but otherwise no complaints. Staff very friendly. Would not be reluctant to book again for short stays.
The location to paddington station is excellent. Staff are very friendly and helpful. No breakfast facilities but many places close by. The biggest problem was the hotel us right under the underground so you have constant train noise. Maybe the rooms on higher floors are better. Room clean and efficient.
This is my second stay. The front desk is always very pleasant & helpful. Keep in mind there are very few amenities so be prepared— bring your own bathroom products including shampoo & a hair dryer.