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Reviews of Publove The Rose & Crown

3 out of 5
Publove The Rose & Crown
Union Street,65, London, England

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 32 reviews" "
Rating 8 - Good. 5 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 5 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was surprisingly quiet upstairs even with a pub below. Staff was very friendly and food was good.
Stayed 3 nights in May 2024
Response from Rose & Crown Team on May 20, 2024
Thank you for the lovely review Christel!

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2024
Response from Rose & Crown Team on May 20, 2024
Hi Phillip, Thank you for your lovely review!

2/10 Terrible

DAVE MAR

Disliked: Cleanliness, staff & service, amenities
Male and female were mixed in one room.
Stayed 4 nights in Apr 2024
Response from Rose & Crown Team on May 9, 2024
Hi Dave, . We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Our dorms are advertised as mixed gender. If you would like to discuss this further, then please contact us. With kindest regards The Rose & Crown Team

8/10 Good

Gavin, Haverfordwest

Liked: Staff & service
Great convenient dorm for the night. Bring your own towel and curtain if you stay. I will stay here again in the future
Stayed 1 night in Apr 2024
Response from Rose & Crown Team on May 2, 2024
Hi Gavin!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Rose & Crown soon! Warmest regards The Rose & Crown Team

6/10 Okay

chihiro

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
I think this place is just for short stay not long stay. It doesn’t have common place we can use because it would be full of customer at night. And also they don’t have any kitchen we can use even microwave and kettle. And you cannot watch any YouTube via their wifi. The location is perfect, so if you consider about just short stay or you eat only outside, this is perfect place.
Stayed 6 nights in Dec 2023

8/10 Good

Romane

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Toilets are not clean, the shower are full of water, the door are creaking,
Stayed 3 nights in Nov 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend, absolutely perfect location to all the major sightseeing hot spots. The staff was terrific and super helpful.
Stayed 2 nights in Oct 2023
Response from Rose & Crown Team on Nov 3, 2023
Hi Kevin!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Rose & Crown soon! Warmest regards The Rose & Crown Team

6/10 Okay

Jericho

Liked: Staff & service
Disliked: Property conditions & facilities
Great service and staff but the quality of the beds and the washrooms were very poor
Stayed 3 nights in Sep 2023
Response from Rose & Crown Team on Nov 3, 2023
Hi Jericho, First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Rose & Crown Team

10/10 Excellent

TSU-YAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Highly recommended for overnight stay on the center of London. All staff are very nice. :)
Stayed 1 night in Aug 2023
Response from Rose & Crown Team on Aug 31, 2023
Hi Tsu-Yao!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Rose & Crown soon! Warmest regards The Rose & Crown Team

8/10 Good

Brenden

Stayed 4 nights in Aug 2023
Response from Rose & Crown Team on Aug 31, 2023
Hi Brenden!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Rose & Crown soon! Warmest regards The Rose & Crown Team

8/10 Good

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great to deal with an friendly. Good location and fairly central to everything. I was able to walk to most attractions around within an hour with no stress!
Stayed 5 nights in Aug 2023
Response from Rose & Crown Team on Aug 15, 2023
Hi Trent!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Rose & Crown soon! Warmest regards The Rose & Crown Team

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great pub and clean accommodation, staff were very friendly and helpful!
Stayed 2 nights in Jul 2023
Response from Rose & Crown Team on Jul 17, 2023
Hi Bradley!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Rose & Crown soon! Warmest regards The Rose & Crown Team

10/10 Excellent

Kayla

Stayed 2 nights in Jul 2023
Response from Rose & Crown Team on Jul 31, 2023
Hi Kayla!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Rose & Crown soon! Warmest regards The Rose & Crown Team

4/10 Poor

Candida

Liked: Cleanliness
This place is a great location with clean bedding and nice showers. To be clear this is a youth hostel accommodation and it’s crowded and noisy suitable for young men and young couples touring London. Probably not the best for an older women such as myself. Also there wasn’t any breakfast available and I couldn’t find any coffee in the lobby as advertised.
Stayed 1 night in May 2023
Response from Rose & Crown Team on Jun 15, 2023
Hi Candida,First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Rose & Crown Team

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
Buen lugar, bien ubicado podría mejorar en la limpieza del baño.
Stayed 3 nights in May 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto accogliente, ragazzi super gentili e struttura vicinissima alla metro
Stayed 3 nights in Apr 2024
Response from Rose & Crown Team on May 11, 2024
Hi Roberto,Thank you for taking the time to share your experience. All of us are delighted that you enjoyed your time with us!Warmest regards,The Rose & Crown Team

10/10 Excellent

Tuva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to London all alone and was met by the best staff ever! Thank you so much to Blake, Nick, Ben and everyone else for making my trip memorable. On a side note, the pillows in the room I stayed in were quite hard, and the hot water wasn’t working properly
Stayed 3 nights in Feb 2024
Response from Rose & Crown Team on Mar 22, 2024
Hi Tuva!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Rose & Crown soon! Warmest regards The Rose & Crown Team

2/10 Terrible

Marjolein

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Stayed 2 nights in Dec 2023

10/10 Excellent

Maider

Liked: Cleanliness, staff & service, property conditions & facilities
the location was perfect and the hostel was great
Stayed 3 nights in Nov 2023
Response from Rose & Crown Team on Nov 13, 2023
Hi Maider!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Rose & Crown soon! Warmest regards The Rose & Crown Team

4/10 Poor

Maria Martina

Disliked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Aug 2023
Response from Rose & Crown Team on Aug 31, 2023
Hi Matia, First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. If you would like to discuss this further, then please contact us. With kindest regards The Rose & Crown Team

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beds were soooo small. You couldn’t even sit down because you would hit your head with the bed above. The least social hostel I’ve ever stayed at. However, it was very clean.
Stayed 2 nights in Jul 2023
Response from Rose & Crown Team on Jul 31, 2023
Hi Jose, First and foremost, thank you for taking the time to share your valuable feedback with us. We would like to express our apologies that you had a negative experience in our hostel and that we failed to provide an experience you were looking for. Your feedback will help us improve our service. If you would like to discuss this further, then please contact us. With kindest regards The Rose & Crown Team

10/10 Excellent

Wooone

Stayed 1 night in Jul 2023
Response from Rose & Crown Team on Jul 26, 2023
Hi Wooone!Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The Rose & Crown soon! Warmest regards The Rose & Crown Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019