Dear Antoine,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a great experience during your stay and that you found our management team to be responsive to your needs.We strive to provide exceptional service and ensure that our guests have a memorable stay. Your kind words are truly appreciated and will be shared with our team as motivation to continue delivering excellent service.We look forward to welcoming you back for another wonderful experience in the future.Warm regards,

Cher Jean-Pierre,Merci d'avoir partagé votre merveilleuse expérience avec nous.Il est réconfortant d'apprendre que le service agréable et serviable de notre personnel a contribué à votre expérience positive.Nous sommes particulièrement heureux que vous ayez apprécié nos offres de petit-déjeuner, car nous nous efforçons d'offrir un bon début de journée à nos clients.Vos aimables paroles et votre appréciation comptent beaucoup pour nous et nous ne manquerons pas de partager vos compliments avec les membres de notre personnel.Merci d'avoir choisi notre hôtel et nous espérons vous servir à nouveau bientôt.Cordialement,Ash Sarswat - Directeur de l'hôtel

Dear Mr. Benjamin,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your kind words.Thank you once again for your valuable feedback. We hope to have the pleasure of hosting you again in the future, and we'll continue to work towards exceeding your expectations.Best regards,Ash Sarswat - General Manager

Dear Jean- Paul We were delighted to hear that your recent stay at Pestana Chelsea Bridge was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Chelsea Bridge for your holiday. We look forward to hosting you again soon at our hotel.Kind regards,Ash Sarswat - General Manager

Dear Mr. Jonathan, We were delighted to hear that your recent stay at Pestana Chelsea Bridge was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Chelsea Bridge for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Ash Sarswat - General Manager

Dear Mrs. Azucki We were delighted to hear that your recent stay at Pestana Chelsea Bridge was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Chelsea Bridge for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Ash Sarswat - General Manager

Dear Luck,We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We appreciate that you chose Pestana Chelsea Bridge for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit.Best regards, Ash Sarswat - General Manager

Chère Madame Brigitte, Nous souhaitons saisir cette occasion pour vous remercier d’avoir pris le temps de nous donner votre avis. C’est avec plaisir que nous avons lu vos commentaires enthousiastes à propos de notre emplacement. Nous sommes très fiers de pouvoir offrir une grande expérience à nos hôtes.Nous vous remercions pour votre séjour, et nous sommes impatients de vous accueillir de nouveau à Pestana Chelsea Bridge.Cordialement,Ash Sarswat - General Manager

Dear AlexandreWe were delighted to hear that your recent stay at Pestana Chelsea Bridge was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Chelsea Bridge for your stay. We look forward to hosting you again soon at our hotel.

Dear Michael On behalf of the entire team at Pestana Chelsea Bridge, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, Ash Sarswat - General Manager

Dear Olivera, On behalf of our entire team at Pestana Chelsea Bridge Hotel London, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Chelsea Bridge Hotel London. Best regards, Ash Sarswat - General Manager

Dear Fabienne, please accept our reply in English. Thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to share your review online. I am delighted to know that you had an enjoyable stay with us and that we have met your expectations. I hope we have the opportunity to welcome you back again in the future. Kind regards, Ash Sarswat - General Manager

Dear Esli, I would like to thank you for taking the time to share your feedback online. I am happy to hear that our location and facilities have met your expectations. I look forward to welcoming you back soon. Kindest Regards, Ash Sarswat - General Manager

Dear Olivera, Thank you for rating us

Dear David, Thank you for taking the time to share your experience online. We are planning upgrades to the rooms and I appreciate your feedback regarding our TV and bathroom. I hope to have the opportunity to regain your confidence in the future. Kindest Regards, Ash Sarswat - General Manager

Thank you for taking the time to rate us.

Dear guest, Thank you for taking the time to share your experience online. Kindest Regards, Ash Sarswat - General Manager

Dear guest, I am delighted in hearing that our service and staff have met your expectations. Thank you for sharing your feedback online. Kindest Regards, Ash Sarswat - General Manager

Dear Aïssétou, I am delighted to hear that our rooms, restaurant service, and staff have met your expectations. Thank you for all these positive comments. I look forward to welcoming you back soon. Kindest Regards, Arturo Esposito - General manager

Dear guest, Thank you for taking the time to share your experience online. Kindest Regards, Arturo Esposito - General Manager

Dear Olivia, I wish to thank you for taking the time to share your experience online and for these positive comments about our rooms and breakfast. I look forward to welcoming you back in a near future. Kindest Regards, Arturo Esposito General Manager

Dear Maryline, please accept our response in English. I would like to thank you for taking the time to share your experience online. I am really sorry to hear about your experience with our staff. Be assured that this is not our standards and the correct management attention will be taken. I hope to have the opportunity to regain your confidence in the future. Kindest Regards, Arturo Esposito - General Manager

Dear guest, Thank you for taking the time to share your experience online.

Dear guest, please accept our response in English. Thank you for taking the time to share this lovely feedback. We look forward to welcoming you back in a near future. Kindest Regards, Arturo Esposito - General Manager

Dear guest, please accept our response in English. I wish to thank you for staying with us and for taking the time to share the comments. I am sorry to hear that you faced problems with our staff. I will forward this to the manager concerned. Kind Regards, Arturo Esposito - General Manager

Dear Guest, Thank you for taking the time to review us. I am sorry to hear that you found the spa water a bit cold. We have passed this comment to the Spa manager. Thank you for complimenting the rest of the hotel, we appreciate. Best regards, Arturo Esposito General Manager

Dear Guest, Thank you for taking the time to review us. Your feedback is very important to our improvement. I am sorry to hear that we did not reach your expectations. Please do not hesitate to contact me if there is anything else you wish to discuss. Many thanks. Best regards, Arturo Esposito General Manager

Dear Guest, Thank you for reviewing us! Your feedback is truly appreciated. We look forward to welcoming you back soon. Best regards, Arturo Esposito General manager

Dear Guest, Thank you for reviewing us. We look forward to welcoming you back soon. Best regards, Arturo Esposito General Manager

Dear Jahan, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel clean with comfortable accommodations. However, we're sorry to hear that our location did not meet your expectations. We're continuously striving to improve, and your comments will help us to enhance our services in the future.We value your opinion and hope to have the opportunity to welcome you back in the future. Warm regards,

Dear Julie,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you enjoyed your spacious and clean room. While we understand your preference for a river view, we're pleased to know that you found your accommodation comfortable nonetheless.Regarding the location, we appreciate your feedback. While we're a bit away from the city center, we aim to provide a peaceful retreat for our guests while still offering convenient access to nearby attractions.We hope to have the opportunity to welcome you back in the future.Warm regards,

Dear Wendy,Thank you for taking the time to share your feedback. We're thrilled to hear that you found our hotel conveniently located, providing easy access to Battersea Power Station as other nice locations.We strive to offer our guests a comfortable and convenient stay, and we're delighted that you enjoyed exploring the nearby areas.We hope to have the pleasure of welcoming you back on your next visit to the area.Warm regards,

Dear Asad,Thank you for taking the time to share your experience with us. We're thrilled to hear that our staff were able to accommodate your early check-in request and that you found them to be helpful and friendly. Providing a peaceful and welcoming environment is always our goal, and we're glad to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back again soon.Warm regards,

Dear Faisal,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you appreciated our fantastic location.We're sorry to hear that the rooms did not fully meet your expectations. We appreciate your feedback, and we will use it to continuously improve our services.We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,

Dear Soraya,Thank you for your feedback!We're glad to hear that you had a positive experience with us. We strive to provide excellent service and ensure all our guests have a comfortable stay. We hope to welcome you back again soon!Warm regards,

Dear Paul,Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed our comfortable beds and the complimentary drink voucher. However, we regret that you did not have the chance to experience our restaurant during your stay.Your feedback is important to us, and we appreciate your comments.We hope to have the opportunity to welcome you back in the future for a more complete experience.Warm regards,

Dear Sandra,Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed the size of your room, the view, and the excellent location of our hotel. It's wonderful to know that you found our location convenient for exploring the area and accessing amenities like the shopping mall and Battersea Park.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,

Dear Marissa,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great stay and that you enjoyed the fantastic views over the River Thames from your upgraded super king room.It's wonderful to know that our reception staff provided friendly and attentive service during your check-in.We truly appreciate your loyalty and hope to have the pleasure of welcoming you back for another memorable stay in the future. Warm regards,

Dear Akvile,Thank you for your wonderful review and for choosing to stay with us. We're delighted to hear that you enjoyed our hotel's perfect location and the beautiful area surrounding it, especially the proximity to Battersea Park.It's fantastic to know that you found your room spacious and appreciated the separate bath and shower facilities. Providing a comfortable and relaxing stay for our guests is always our priority.We hope to welcome you back for another enjoyable experience soon. Warm regards,