10/10 Excellent
Tapantosh
Apr 29, 2024
Liked: Cleanliness, amenities, property conditions & facilities
The reception area was bright and clean. The room was large, clean, and the kitchen had almost everything I needed, except a roll of paoer towel which I needed badly. Finding the hotel was very difficult, evdn though it was on a main street and very visible. Even four locals did not know. Why? Because the name of the building the hotel is that of an old church. It is a hotel converted from a church. The hotel name was only on the glass door. And the church's name is visible from across the street. This, I was told, is required by local law. But the hotel should make the guests aware of it. The front door is also akways locked and one needs a FOB to get in. Charging me twice for the same stay was also not nice and inconvenient. Still waiting for the promised refund, from which I will get less than what I was charged to my card. The two staff I dealt with seem to be inexperienced. One, a new employee, charged me twice and other told me a package delivered to the hotel, with my name on it, could not have been accepted when I was not in the hotel, although I had been told it would be. She did not even check. The package was there and I got it.
Tapantosh
Stayed 1 night in Apr 2024