Meeting facility

Reviews of Little Rock Marriott

4 out of 5
Little Rock Marriott
3 Statehouse Plaza, Little Rock, AR

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1006 reviews" "
Rating 8 - Good. 207 out of 1006 reviews" "
Rating 6 - Okay. 72 out of 1006 reviews" "
Rating 4 - Poor. 37 out of 1006 reviews" "
Rating 2 - Terrible. 36 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

RICARDO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good Location. Good restaurant.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Ricardo,We are delighted that we provided a five-star experience for you! It's wonderful that you enjoyed both our prime location and delicious restaurant on your recent visit. Thank you for taking a moment to share your review as we sincerely appreciate the feedback. Should your travels bring you to the area, we'd love to host you again at Little Rock Marriott.

8/10 Good

Shalethia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I always love staying at the marriot. I picked this one because of the amenities such as full service restaurant, room service, views, and proximity to the venue. Valet was very nice and accommodating, Antonio and Rosriquez were really sweet and answered all my questions! There were only a couple of things that kept me from leaving a 5 star review. 1. No microwave... that's just weird, for such an upscale downtown property, why was there no microwave? 2. Room was moldy smelling.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Shalethia,Thank you for your honest review of your recent visit. We're delighted our fantastic location suited your needs well and that our hospitable team left a memorable impression on you. You can be sure we'll share your compliments with Antonio and Rosriquez! That said, guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. We will have a discussion with housekeeping to ensure any odor issues are swiftly resolved and to seize any opportunity to improve. It was a pleasure having you stay with us during your trip to Little Rock, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating!

10/10 Excellent

Diedra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning receptionist asked if I would prefer receipt printed or emailed. I asked for receipt to be emailed. Haven’t received receipt as of yet.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Diedra,Thanks so much for leaving your feedback. Your five-star rating is appreciated! However, it is unfortunate you still haven't received a receipt for your stay. As you booked through Expedia.com, you will have to contact them for assistance with this matter. Overall, we enjoyed hosting you at Little Rock Marriott and hope to do so again!

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New found hotel love. The atmosphere made us think it was a Dallas hotel.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Shelly,Thank you for taking a moment to leave us a review. We are thrilled you enjoyed your stay with us. It is a pleasure learning we are your newfound love! Thank you for visiting Little Rock Marriott and we look forward to welcoming you back again soon.

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Me

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Understaffed, I Waited 35 minutes for valet to bring me my car when I was ready to leave otherwise staff were friendly.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for being our guest and sharing your review. Please know that we pride ourselves on our top-notch, efficient service and apologize for your concern when getting your car. We will be sure to review our policies and procedures with our team and look forward to welcoming you back and impressing you further.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Dennis

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not as great as it should have been
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Dear Dennis,Thank you for your honest review. We sincerely regret to learn of your disappointment with your stay. If you have any suggestions for areas in which we can look to make improvements for the future, please don't hesitate to reach out to us offline.

10/10 Excellent

ARIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. We went for dance competition and the event venue was connected to the hotel so we did not have drive anywhere. Great restaurant. Nice rooms.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 10, 2024
Dear Christi,Thank you so much for taking the time to share your thoughts with us! We're delighted you stayed with us to attend the dance competition, and we appreciate your kind words about our lovely accommodations and great restaurant. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was comfortable. Excellent location.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Amie,Thank you for your feedback on your stay with us at Little Rock Marriott! It was wonderful to hear that you enjoyed everything about your stay, from our location in the heart of Little Rock to the excellent service you received. With our on-site restaurant, hair salon, and dry-cleaning service, we have everything you need right at your fingertips! We are looking forward to your next trip to Little Rock and hosting you again. We know we can give you another fantastic stay!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for the marathon. Very convenient.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Suzanne,It was a pleasure hosting you at Little Rock Marriott! We're glad our location was ideal for your race, and we hope to see you again the next time you're in the area.

6/10 Okay

Dennis

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bathroom sink did not drain correctly. And the bathtub faucet did not work either.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 1, 2024
Dear Dennis,Thank you for your review. We sincerely regret to learn of the inconvenience that you encountered during your stay. Our maintenance team will be informed of your concerns to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you will give us another chance in the future to deliver a seamless visit worthy of a perfect rating.

10/10 Excellent

Justin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All the staff was great
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Justin,It was such a pleasure to welcome you to Little Rock Marriott! Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. Thank you for your great review and perfect rating, and we hope you return soon!

6/10 Okay

Stephanie

Business traveller
Hotel needs a refresh. Sink did not drain. Room wasn’t clean. Lights did not work. Very run down.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Dear Stephanie,Thank you for your honest review. The issues you raise are important to us. Please accept our apologies for any concerns about the condition of the property. Your feedback helps us improve, and we'll pass your comments along to the appropriate team members. It was a pleasure having you here, and we hope you enjoyed your time in Little Rock.

10/10 Excellent

BETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick stay!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Beth,We're delighted you enjoyed your stay at Little Rock Marriott! Thank you for the kind review. Please come see us again soon.

10/10 Excellent

Dennis

Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Dennis,It was a pleasure hosting you at Little Rock Marriott! We're glad you enjoyed your visit, and we hope to see you again soon.

10/10 Excellent

cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very pleased with the property
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 12, 2024
Dear Cody,It is wonderful to know that you had an excellent experience with us. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Thank you for your kind review and perfect rating, and we hope you return soon!

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This location in Little Rock is excellent! The entire staff is always cheerful and welcoming. The bedding is so comfortable, always a good night’s rest. The valet service is efficient and their staff members are top notch! Hope to see you again - soon!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Dear Molly,Thank you for your glowing feedback! Offering our guests friendly and efficient service and restful night's sleep is what we strive for. It was a pleasure to have you stay with us at Little Rock Marriott, and we eagerly look forward to your next visit!

10/10 Excellent

martha

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property close to where we wanted to eat. The room was clean but I feel that the sink should be replaced it was cracked.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Dear Martha,Thank you for your review and for giving us a perfect rating! We're delighted our fantastic location suited your needs well, and we appreciate you mentioning our dedication to cleanliness. Your feedback about the sink will be shared with maintenance for further consideration, as we are always seeking ways to improve. It was a pleasure having you here, and we hope you return soon!

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there for a few hours.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 3, 2024
Dear Allen,Thank you so much for choosing to stay with us at Little Rock Marriott. Our goal is to provide every guest with a great experience, and we're thrilled you enjoyed your short visit. The next time you're in the area, we hope you'll choose to visit us for an extended stay. The pleasure was all ours, and we hope to welcome you back soon.

6/10 Okay

Clifton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Every thing was great except house keeping that knocked and barged in before we could reply. Awkward to say the least.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 30, 2024
Dear Clifton,Thank you for your review. We're pleased to note that you had an enjoyable overall experience. However, we regret falling short of our goal of providing memorable hospitality. Your feedback will be discussed internally to prevent an instance such as this from occurring in the future. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Paul,Thank you for choosing Little Rock Marriott! Our team is pleased you had an excellent stay with us during your recent visit. We take pride in providing a comfortable experience for our guests, and we hope to see you the next time you are in the area for another memorable time!

10/10 Excellent

Alvin, Cordova

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic downtown hotel. Great rooms and staff. Conveniently located to nearby sites.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 16, 2024
Dear Alvin,Thank you for your kind words! We're pleased you found Little Rock Marriott to have great rooms and a friendly staff. It's also wonderful that our location was convenient for exploring nearby attractions. Your feedback is much appreciated, and we look forward to hosting you again for another enjoyable visit in the future.

10/10 Excellent

Miguel

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from General Manager on Jan 8, 2024
Dear Miguel,Thanks for choosing Little Rock Marriott. We're pleased you had a great stay with us in Little Rock. Come back soon!

6/10 Okay

Todd

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could not sit in the chairs in the lobby because they had glitter in them. The bathroom sink in our room needed repaired. The drain stopper was stuck in a closed position. The staff was friendly and valet was great
Stayed 1 night in Dec 2023
Response from General Manager on Jan 8, 2024
Dear Todd,Thank you for staying with us. It is great to hear that you liked our friendly guest service, and we want you to know there is always someone available to assist you with any issues you may encounter. Please come back and see us again when you are next in Little Rock.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matthew at the front desk was outstanding! He is very friendly and knowledgeable about the area.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 31, 2024
Dear Laura,Thank you for your kind words! We're thrilled Matthew positively impacted your stay with his hospitality and knowledge. We can't wait to share your recognition. We look forward to welcoming you back to Little Rock Marriott!

10/10 Excellent

CARLOS

Stayed 1 night in Dec 2023

10/10 Excellent

Carol, Omaha

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel. The only issue was it didn’t have a parking garage. You can only valet or park on the street.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 2, 2024
Thank you for staying with us and taking a moment to let us know about your experience. We appreciate your kind words regarding our hotel; however, please accept our apologies for any inconvenience with our parking. It was an honor having you as a guest, and we would like to invite you back again anytime!

10/10 Excellent

Antoinette

Stayed 1 night in Dec 2023

10/10 Excellent

Telisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Corvetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hershel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and it felt safe.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 18, 2023
Dear Ashley,Thanks so much for your kind review of Little Rock Marriott. We're glad to know you enjoyed our friendly staff and safe atmosphere. It would be wonderful to welcome you back soon!

10/10 Excellent

Sarabecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for a business trip
Valet very quick and helpful, everyone was lovely. Hotel was clean and room was clean. It even smelled good when I walked in! And not like chemical air freshener either. Food from the restaurant was ok, but better than most hotel restaurants. Netflix didn’t constantly log me out. WiFi was fast. Will stay here again.
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 15, 2023
Dear Sarabecca,Thank you! We are honored you chose Little Rock Marriott for your business trip and delighted you were so impressed with your stay you'll be joining us again. All of your kind comments about our great staff, clean accommodations, and wonderful amenities will be shared with the team. Whether for business or pleasure, we'll be excited to welcome you back again!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities
Enjoyed the hotel and restaurant.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 12, 2023
Dear Cheryl,Thank you for your kind words. We're glad you enjoyed your visit, and we look forward to hosting you again at Little Rock Marriott!

10/10 Excellent

Amaury

Stayed 1 night in Dec 2023

2/10 Terrible

Tearance

Stayed 1 night in Dec 2023

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Shelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Marriott was so accommodating. The staff was so friendly and tried to help us any way they could. We had such an enjoyable time.
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 7, 2023
Dear Shelly, It brightens our day to know that you had a fantastic experience with us. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Thank you for your glowing review, and we hope you return soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Cyril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance
Stayed 1 night in Dec 2023
Response from General Manager on Dec 5, 2023
Dear Cyril,We're delighted you enjoyed your stay at Little Rock Marriott and appreciated our central location. Please return soon for another fantastic time.

10/10 Excellent

Sherman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and the veiw.
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Dear Sherman,Thank you for your kind words and five-star rating! We're delighted to hear you had an excellent experience at Little Rock Marriott, and we can't wait to welcome you back.

10/10 Excellent

Jason

Stayed 1 night in Nov 2023
Response from Shelley on Nov 29, 2023
Thank you for your rating! Look forward to creating more memorable experiences for you!

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Really nice hotel, beds were comfortable
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 14, 2023
Dear Rachel,Your kind words mean the world to us, and we're so happy to know that our comfortable beds were the highlight of your stay! Thank you so much for the perfect rating, and we hope you will come back to join us again soon.

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated. All staff have been very helpful and friendly. Lots of dining options are in walking distance. Would definitely stay here again.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 7, 2023
Dear Donna,From our clean accommodations to our friendly service, we're happy to know that you enjoyed everything about your visit. Thank you so much for the perfect rating, and we hope you will consider staying with us again soon.

10/10 Excellent

Pat

Stayed 1 night in Nov 2023
Response from Shelley on Nov 29, 2023
Thank you for your rating! Look forward to hosting you again in the near future! Happy Holidays

10/10 Excellent

jessica

Stayed 1 night in Nov 2023
Response from Shelley on Nov 29, 2023
Thank you for taking the time out of your busy schedule to send your review! Thank you for choosing us to help make your visit memorable! Happy Holidays!