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Reviews of Comfort Inn & Suites Presidential

3 out of 5
Comfort Inn & Suites Presidential
707 Interstate 30, Little Rock, AR

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Jessica on May 20, 2024
Thank you so much for your rating. We are so glad you chose us and hope to see you again!

10/10 Excellent

michele, New Castle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and nice and quiet
Stayed 1 night in May 2024
Response from Jessica on May 20, 2024
Thank you so much for your feedback! We will share this with our team and hope to see you again in the future!

8/10 Good

Jennifer, Berwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and Marcus the desk clerk helped us as we appreciate the help
Stayed 2 nights in May 2024
Response from Jessica on May 14, 2024
Thank you so much for the review! We will share this with Marcus and the team. Thank you for choosing us and we hope to see you again in the future!

10/10 Excellent

Tavon, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jessica on May 14, 2024
Thank you so much for your rating of 5 out of 5! We will share this with our team and want to thank you for choosing us. We hope to see you again!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jessica on May 14, 2024
Thank you so much for the rating! We are so glad to hear that you enjoyed it. We hope to see you again soon!

8/10 Good

Crystal, Jonesboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times, I like this hotel. What I noticed this time is how clean my room was, particularly the bathroom. It’s odd to have a bathroom that clean. Good job. One thing, I did call the restaurant numerous times, no one answered, so I had to order delivery through Uber eats.
Stayed 1 night in May 2024
Response from Jessica on May 13, 2024
Thank you for your feedback and we apologize about the experience with the food. We will relay this to our food and beverage director so that it can be addressed. Thank you so much for letting us know about this and about how clean the room is. We will share this with our housekeeping team. We thank you for choosing us and look forward to seeing you each time you're in town!

10/10 Excellent

Kenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property
Stayed 2 nights in May 2024
Response from Jessica on May 9, 2024
Thank you so much for your review and score of 5 out of 5! We love to hear that our guests have enjoyed their visit with us. We'd love to see you again in the future!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the front desk lady Monica.
Stayed 1 night in May 2024
Response from Jessica on May 6, 2024
Thank you so much for leaving us a review and we know that Monica enjoys seeing you as well. We always look forward to your visit and we will be sharing this with Monica and the team!

4/10 Poor

Gerald, Centreville

Travelled with partner
Clean. Poor check in
Stayed 1 night in May 2024
Response from Jessica on May 5, 2024
Thank you for your feedback. We will share this with our team. We hope that we have an opportunity to properly serve you in the future.

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
The property location was convenient for freewayand downtown. I was surprised to learn that they did not have secure Wi-Fi with a secure passcode for guests.
Stayed 2 nights in Apr 2024
Response from Jessica on Apr 29, 2024
Thank you so much for your feedback and we will pass this along to our team. Please visit us again soon!

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jessica on Apr 21, 2024
Thanks so much for the rating and we hope to see you again!

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff at the front desk, Kendra especially. Very helpful, can-do attitude that was really appreciated by this tired traveler. Great free self-parking on site, a short drive to the riverfront and Clinton Library. Easy walk to Lost 40 Brewery. Clean and quiet. Our second stay in two weeks, both were great.
Stayed 1 night in Apr 2024
Response from Jessica on Apr 17, 2024
Thank you so much for your feedback and for choosing us! It is always a pleasure receiving positive feedback and we definitely share this with Kendra and the team. We hope to see you again in the future!

10/10 Excellent

Manuel Alfonso

Stayed 1 night in Apr 2024
Response from Jessica on Apr 10, 2024
Thank you for leaving us a review and a score of 5 out of 5! It is always a pleasure receiving positive feedback and we hope to see you again!

10/10 Excellent

Jeremy

Travelled with partner
Liked: Amenities
It was alright besides all the construction
Stayed 1 night in Mar 2024
Response from Jessica on Apr 1, 2024
Thank you so much for your review and score of 5 out of 5! We appreciate the feedback and hope to see you again soon!

8/10 Good

Malia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jessica on Apr 1, 2024
Thank you so much for your review! We hope to see you again in the future!

4/10 Poor

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was clean. Staff’s customer service needs improvement.
Stayed 1 night in Mar 2024
Response from Jessica on Mar 27, 2024
Thank you for your review. Please feel free to reach out directly with any details regarding the stay. We hope that we have another opportunity to properly host you in the future.

6/10 Okay

Radoslava

Travelled with family
Disliked: Cleanliness, amenities
The hotel was busy, not very clean, and seemed understaffed. The reception person as was the shuttle driver. Service was sloe because they were stretched thin.
Stayed 1 night in Mar 2024
Response from Jessica on Mar 22, 2024
Thank you for your survey and for your business. We appreciate you leaving us this feedback and will pass this along to management. Please consider visiting us again in the future so we can properly host you.

10/10 Excellent

Monica

Liked: Property conditions & facilities
The best brew pub was 2 blocks away and very walkable
Stayed 1 night in Mar 2024
Response from Jessica on Mar 20, 2024
Thank you so much for your review! We are so glad to hear that you enjoyed the visit with us. We hope to see you again soon!

8/10 Good

Franklin

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Jessica on Mar 18, 2024
Thank you so much for your review and we hope that you will choose us again in the future!

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jessica on Mar 11, 2024
Thank you for your review and for choosing us! We hope to see you again.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jessica on Mar 6, 2024
Thank you for your review! We hope to see you again in the future!

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and clean hotel! Breakfast options had some variety. Thank you!
Stayed 2 nights in Feb 2024
Response from Jessica on Mar 4, 2024
Thank you so much for choosing us and for leaving us a positive review and score of 5 out of 5! We will share this with our team and hope to see you again soon!

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction totally affected access
Stayed 1 night in Feb 2024
Response from Jessica on Feb 28, 2024
Thank you for your review and we can definitely relate regarding the construction. Hopefully it will be completed soon and that we will see you again!

10/10 Excellent

Trista

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Bar problems
The room was nice, our only problem was the lobby, it was way to packed after the bar opened and way to loud with people who were not guest of the motel, and the staff was rude and not at all helpful.
Stayed 2 nights in Sep 2023
Response from Jessica on Feb 26, 2024
Thank you so much for your review. We want to thank you for bringing this to our attention while also leaving us a 10 out of 10. We will share this about the bar with our food and beverage director so that it can be addressed. Thank you so much for choosing us and we hope to see you again in the future!

10/10 Excellent

Patricia, terre haute

Liked: Cleanliness, staff & service, property conditions & facilities
Holly, the front desk clerk gave us excellent service.
Stayed 1 night in Feb 2024
Response from Jessica on Feb 26, 2024
Thank you so much for your review and we are so glad to hear that Holly was able to make the visit a superb one! We will share this with her and the team and we hope to see you again in the future!

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay huge room and bathroom.great breakfast change every day.
Stayed 5 nights in Feb 2024
Response from Jessica on Feb 26, 2024
Thank you so much for your review! It is always a pleasure receiving positive feedback and we will share this with our team. We hope to see you again soon!

10/10 Excellent

Mark, sugarcreek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Right next to highway for easy access.
Stayed 1 night in Feb 2024
Response from Jessica on Feb 26, 2024
Thank you for your review and score of 5 out of 5! We appreciate you choosing us and hope that we will see you again!

8/10 Good

JASMINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the room was clean & everything was good while there. Also, the wings are bomb! Make sure you try them!
Stayed 2 nights in Feb 2024
Response from Jessica on Feb 19, 2024
Thank you so much for your kind review and for choosing us! We are so glad that you enjoyed your visit with us and will share this with our team. We hope to see you again soon!

10/10 Excellent

Yukio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024
Response from Jessica on Feb 12, 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your visit with us and will be sharing this with our team. It is always a pleasure receiving positive feedback and we hope to see you again soon!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 2 nights in Jan 2024
Response from Jessica on Feb 2, 2024
Thank you for your review! We are so glad to hear that you enjoyed your visit with us. We hope to see you again in the future!

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best serive
the best part was my service from checking in to my breakfast and best was the manager i sure will be back
Stayed 3 nights in Jan 2024
Response from Jessica on Jan 24, 2024
Thank you so much for your review and for choosing us! We are so happy to receive such positive feedback and will share it with our team. We love to hear when our guests have enjoyed their time here and we look forward to seeing you again!

10/10 Excellent

CHANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY
MY STAY WAS GREAT EVEN THOUGH IT WAS FOR THE WEATHER THE STAFF WAS GREAT ESPEACIALLY THE MANAGER WAS GREAT
Stayed 2 nights in Jan 2024
Response from Jessica on Jan 22, 2024
Thank you so much for your kind words and positive review! We will be sharing this with our team and we hope that we will see you again in the future!

10/10 Excellent

Ruby

Stayed 1 night in Jan 2024
Response from Jessica on Feb 5, 2024
Thank you so much for choosing us and leaving a 5 out of 5! We hope to see you again soon!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jessica on Jan 15, 2024
Thank you so much for your score of 5 out of 5! We are so glad to hear that you enjoyed your visit and will share this with our team. We hope to see you again in the future!

10/10 Excellent

Munashe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff!
Response from Jessica on Jan 15, 2024
Thank you so much for your feedback and for leaving us a 5 out of 5! We are so glad you chose us and we hope to see you again!

10/10 Excellent

Zachary

Stayed 3 nights in Dec 2023
Response from Jessica on Jan 15, 2024
Thank you so much for your review of a 10 out of 10! We will share this with our team and hope to see you again soon!

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Jessica on Jan 15, 2024
Thank you for your review. We hope to see you again in the future.

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jessica on Jan 5, 2024
Thank you so much for choosing us and for leaving us such a positive score! We are glad to hear that you enjoyed your visit and we hope to see you again!

10/10 Excellent

Jaccibee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place
Stayed 2 nights in Dec 2023
Response from Jessica on Jan 5, 2024
Thank you so much for the score of 5 out of 5! Thank you for choosing us and we hope to see you again soon!

8/10 Good

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet
Stayed 1 night in Dec 2023
Response from Jessica on Jan 2, 2024
Thank you for your review and leaving us a 4 out of 5. We strive for 5 so we will share this with our team in the hopes that you will come back and visit us and we can make your visit even better and get that 5!

10/10 Excellent

Telesa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't complain about anything
Stayed 1 night in Dec 2023
Response from Jessica on Dec 28, 2023
Thank you so much for your response! We will share this goof news with our team and hope to see you again soon!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating and caring.
Stayed 2 nights in Dec 2023
Response from Jessica on Dec 26, 2023
Thank you so much for choosing us and for leaving such a positive review! We take pride in what we do and will share this with our team. We hope to see you again soon!

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jessica on Dec 19, 2023
Thank you so much for your score of 10 out of 10 and for choosing us! We take pride in what we do and are glad to hear that you enjoyed your visit. We will share this with our team and hope to see you again soon!

10/10 Excellent

Dewayne

Travelled with partner
Liked: Amenities, property conditions & facilities
This place was great I would not change a thing about it
Stayed 1 night in Dec 2023
Response from Jessica on Dec 14, 2023
Thank you so much for your feedback! We are so glad to hear that you enjoyed it here and will be sharing this with our team. We hope to see you again in the future!

10/10 Excellent

Tewiian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jessica on Dec 12, 2023
Thank you so much for your review and for the score of 10 out of 10! We appreciate you visiting us and will share this with our team. We hope to see you again each time you're in town!

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jessica on Dec 12, 2023
Thank you for your review and for choosing us. We hope to see you again in the future!

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jessica on Dec 8, 2023
Thank you so much for your review! We appreciate you choosing us and we hope to see you again!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jessica on Dec 8, 2023
Thank you so much for your review and score of 10 out of 10! We appreciate you choosing us and leaving such positive feedback. Please choose us again in the future!

10/10 Excellent

Martha, ALTUS

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Jessica on Dec 9, 2023
Thank you so much for your review and score of 5 out of 5! We are so glad to hear that you enjoyed your visit and we will share this with our team. We hope to see you again in the future.

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they were so friendly everyone said hello and good morning. I love the breakfast and the laundry on site. Thumbs up to Mar Lamb !
Stayed 4 nights in Nov 2023
Response from Jessica on Nov 28, 2023
Thank you for your review and leaving us such positive feedback! We will share this with Marcus and the team and are so glad to hear that you enjoyed your visit with us. Please visit us again soon!