Daily buffet breakfast (EUR 15 per person)
Check availability

Reviews of Hotel Onomo Libreville

3 out of 5
Hotel Onomo Libreville
La Sablière- Route Angondje, Quartier Nouvelle Ambassade US, Libreville

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 67 reviews" "
Rating 8 - Good. 27 out of 67 reviews" "
Rating 6 - Okay. 11 out of 67 reviews" "
Rating 4 - Poor. 9 out of 67 reviews" "
Rating 2 - Terrible. 6 out of 67 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

LUNDY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Avelino

Disliked: Amenities
Terrible everything
Stayed 2 nights in May 2024

8/10 Good

Lorena

Liked: Amenities, property conditions & facilities
I stayed at the hotel for 1 night in 2 different occasions. The rooms where in good state and very clean but not even a small bottle of water as a refreshment (refreshments were not mentioned but water would have been nice). In both occasions house-keeping entered the room when I was still inside (8:30 am) and that was not pleasant. Also at 6 am they knocked on my door for no reason, spoke loudly outside my door and it looked like the staff was waking up guests (I did no request that). Breakfast was very nice and fresh. Staff was also very nice.
Stayed 1 night in Apr 2024

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Worn down rooms that smelled like moth balls or bug spray. Some of the staff were super nice others could not even fake being pleasant.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Good hotel. Professional staff.
Stayed 13 nights in Nov 2023
Response from Prisca on Nov 28, 2023
Bonjour ,Nous vous remercions d'avoir partagé votre expérience avec nous et espérons vous accueillir très prochainement dans notre établissement.CordialementPrisca

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, room comfort
Decent option near the US Embassy
I stayed at Onomo for my first night in Libreville. The room was comfortable although a bit noisy when people are in the hallway. There also was no bottled water provided in the room, which I'd think would be standard for a hotel of this caliber. The hotel is located right across the street from the US Embassy, so is probably vert convenient for visiting bureaucrats. For others, however, it's a bit out of the way. I also heard that sometimes taxis are not allowed to come to Onomo because it's located near the presidential palace and they often close down to road. Fortunately I had private transport so didn't have to deal with this, but I can imagine that being a huge problem if not.
Stayed 1 night in Nov 2022
Response from Prisca on Nov 16, 2022
Dear Rachel,We thank you for sharing your experience with us.We are sorry for the noise and will take note of your concern regarding water in the rooms. Our management will be informed of the situation.Aslo, we inform you that the problem with taxis coming in this location has been resolved. Now taxis can come at Onomo Hotel or nearby in the same area.We will be glad to welcome you in our hotel.Kind regardsPrisca MOUKARI

10/10 Excellent

Kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open aired. Extremely green especially since we came in from Burkina Faso.
Stayed 2 nights in Mar 2022

6/10 Okay

Lillian

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Dec 2021

10/10 Excellent

Mohd Izad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
All good and meet expectation
Stayed 2 nights in Dec 2021
Response from Prisca on Jan 3, 2022
bonjour monsieur, we appreciate your comment regarding your stay in our hotel

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Africa Hotel
There is not a lot of choices in the area where we were doing business. This hotel was fine.
Stayed 7 nights in Jun 2021
Response from Prisca on Jun 29, 2021
bonjour, nous vous remercions d'avoir partagé votre expérience avec nous et espérons faire mieux lors de votre prochain passage dans nos locaux. cordialement

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Its not really well experience for me to stay here. Very lack of professionalism manner
Stayed 5 nights in Feb 2021
Response from Prisca on Feb 22, 2021
dear sir, we are pleased to receive your feedback and are sorry to know that you did not have a good stay as you might have wished. we would like to improve if at least you can tell us what exactly did not work.

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2020
Response from Prisca on Jan 11, 2021
bonjour, nous sommes heureux de recevoir un retour de votre part et espérons vous accueillir très bientôt. cordialement Prisca

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No permanet hot water, interner not avaible in some rooms, restaurant menu on card is not available. The overall feeling is that, the hotel is experiencing maintenance issues. The staff is obliged to lie to cover is lack of maintenance, which falls under the owner responsability. The staff seem umpowerlmfull, and demotivated. They shown aggressivity vis a vis the clients complains. I cann't recommend this hotel
Stayed 7 nights in Feb 2020
Response from prisca on Feb 25, 2020
dear guest, we appreciate your comment and will take care of the remarks. Prisca MOUKARI

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to live. Clean, great stuff. I recommend it!
Stayed 2 nights in Jan 2020
Response from prisca on Jan 22, 2020
bonjour, nous vous remercions pour votre commentaire. C'est toujours un réel plaisir d'en recevoir de la part nos clients car cela nous permet d'améliorer la qualité de nos services. cordialement Prisca MOUKARI Front Office Manager

8/10 Good

TommyM, Hilo, hawaii

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel, but there is nothing within walking distance...isolated
Stayed 1 night in Nov 2019
Response from prisca on Nov 11, 2019
Good morning, we thank you for your comment and will advise our management about it.

6/10 Okay

Heddy, Ottawa

Liked: Cleanliness, staff & service, amenities
I liked the concept, rooms with balconies facing the garden. I realized that the rooms there, don't have curtains.
Stayed 4 nights in Oct 2019
Response from prisca on Nov 6, 2019
good day, we thank you for your comment which we will share with our manager. kind regards Prisca MOUKARI Front office manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Patrick Delaide on Aug 28, 2019
Dear Guest, Thank you so much for your comment. Best regards, Patrick

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019
Response from prisca on Aug 24, 2019
bonjour monsieur/madame, nous vous remercions pour votre commentaire et sommes très heureux de savoir que vous aviez passé un agréable séjour dans notre établissement. nous espérons vivement vous accueillir à nouveau. cordialement Prisca MOUKARI

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
With respect to african countries it is good hotel in a safe place with good standard for cleanliness , but the price paid relatively to any other country is really high
Stayed 4 nights in Jul 2019
Response from Patrick Delaide on Jul 13, 2019
Dear Guest, Thank you so much for your positive comment. Gabon is an expensive country regarding our neighbours. We try to offer good service for an affordable price. Thank you again for sharing your experience. Sincerely, Patrick Delaide General Manager

8/10 Good

Ryan, Excellent location and safe place.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport - far from town
Good hotel, but out in the boonies. If you don't have a car you are done for. Aside from that, good hotel, good service, good rooms. Close to the airport. No French speaking hotels have a kettle for coffee.
Stayed 7 nights in Feb 2019
Response from Patrick on Apr 5, 2019
Dear Ryan, Thank you for your comment. On request we have kettle for our guest. I'm at you service to welcome you in the future. Best regards, Patrick Delaide General Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2019
Response from prisca on Mar 30, 2019
good day thank you for your feedback

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff are not welcoming to guest and always have problem booking
Stayed 2 nights in Feb 2019
Response from Patrick Delaide on Mar 4, 2019
Dear Guest, We very much appreciate your comments regarding your stay at Hotel Onomo Libreville. It is always a pleasure to receive a feedback. We strive to continuously improve the quality of our services. My unwelcoming staff is a very bad comment for me. It's a pity not to have your name in order to trace your route in my hotel. I'm so sorry. We will change the restaurant menu very soon. Thank you again for sharing your experience, and we hope your next visit will be better as the previous one. Sincerely, Patrick Delaide General Manager

10/10 Excellent

Koki

Good hotel
Clean room, good staff, airport shuttle is good. Restaurant is also good. Reception can speak English.
Stayed 1 night in Sep 2018
Response from Patrick on Oct 31, 2018
Dear Guest, Thank you so much for your comments. Best regards,

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Near Libreville Airport
Very expensive for a 3-star. Next to American Embassy but no Photos. Near Airport
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Rude staff and dirty room
A very ordinary stay. The staff was rude and the hotel was not cleaned properly.

6/10 Okay

Say no to Onomo, USa

Disliked: Staff & service, property conditions & facilities
Terrible Internet in the rooms. Must work in lobby
Unfriendly staff. Not the least bit interested in helping out. Forced to eat their breakfast buffet verses ordering something al la carts.

6/10 Okay

business travel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
First room no lights, second room not hot water
Maintenance was lacking and staff was less than lacking. Glad I only had to stay 2 nights.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent restaurant for dinner
decent distance to airport and very safe neighborhood. restaurant far exceeded expectations, was a very simple menu but the food was excellent.

8/10 Good

Verified traveller

Liked: Staff & service
Great business hotel in libreville
convenient, reliable. not impeccable. but just fine.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Convenient for the airport and American Embassy Staff Helpful and friendly.

2/10 Terrible

Pieter, Middelburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A waste of money
Wow. I’ve read some reviews about Onomo Libreville so didn’t expect much, but what an absolute rip-off! For the same price you can get 4-star luxury in expensive European and American cities. Here you get a “cosy” room with a broken TV, a toilet that doesn’t flush, a leaking basin and a shower with no cold water. Amenities include toilet paper and a reluctantly given bar of soap – no shampoo, no conditioner, no hand towel, no desk light, no tea/coffee facilities, not even a soap dish. The shower has no door so the bathroom side of the room is soaked after a shower, but since the basin leaks anyway, I guess that doesn’t make much difference. Service from the hotel staff is at best indifferent. The average is surly, rude and utterly unhelpful. They have a free shuttle service to the airport but it only runs roughly every four hours – if this doesn’t suit you, you have to get a taxi. If this is what the rest of Gabon and its people are like, I’m not sure that I’d want to return. If I do, I most certainly will not stay at Onomo Libreville again.

2/10 Terrible

Sanjeev, Guna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onomo hOTEL: The worst hotel I have ever stayed
My stay was horrible in the hotel. Hotel staff is highly uncourteous and rude. They did not provide any facility in the room. There is no cupborad in the room, no slipper, no toiletries,NO tea-coffee maker. There was no wi-fi signal in the room. Hardly any TV program come in the hotel though it claims for satellite TV. TV reception is extremely poor , it was like black and white TV. Many mosquitoes were seen which could have caused malaria. Hotel did not provide me bill receipt and started fighting when I demanded for the same.

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Prisca on Apr 11, 2024
Bonjour,Nous vous remercions d'avoir partagé votre expérience avec nous et espérons vous accueillir à nouveau très bientôt.CordialementPrisca MOUKARI

6/10 Okay

Hans Klein

Business traveller
Liked: Cleanliness
Isoliert und überteuert, wenig Service.
Stayed 2 nights in Mar 2024
Response from Prisca on Apr 11, 2024
Bonjour,Nous vous remercions d'avoir partagé votre expérience avec nous. CordialementPrisca MOUKARI

6/10 Okay

Frank

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bildane av rommene stemmer ikke! Gammalt og slitt! Dårlege senger! Veldig hyggelige folk som jobber der!! Frokost ok..
Stayed 3 nights in Jan 2024

10/10 Excellent

Mikheev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Steeve Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Osée

Business traveller
Liked: Staff & service
Convenable
Stayed 5 nights in Dec 2022

8/10 Good

olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’adore et reviendrai à Libreville, test Maroc
Super accueil, bon conseil, cadre agréable. Toujours près à rendre service taxi… Extérieur piscine vraiment convivial pour travailler, se détendre, boire un apéro. Restaurant très bon. Seuls petits bémols : l’isolation des chambres qui laissent passer bruit dans couloir…eau chaude tiède…et une petite réfection ferai du bien dans les chambres.
Stayed 6 nights in Aug 2022
Response from Prisca on Sep 14, 2022
Bonjour,Nous sommes très heureux de lire votre commentaire et de savoir que votre séjour se soit bien passé. Nous informons que nous sommes entrain de refaire la peinture dans les chambres et que le souci d'eau chaude sera remédié au plus vite.Dans l’espoir de vous accueillir à nouveau dans notre établissement. Cordialement

4/10 Poor

Benjamin

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Tres mauvaise experience, je ne reviendrais pas
Navette pas disponible pour un depart a 6h du matin... chambre propre mais robinet de la salle de bain cassé, des grosses traces d'humidité au niveau de la clim, puis pas pal de degaut dans la chambre. Repas au restaurant mauvais, attente longue pour un carpaccio.. et la mousse au chocolat imangeable. Et pour finir pas de petit dejeuner servis avant 6h45...
Stayed 1 night in Jul 2022
Response from Prisca on Sep 14, 2022
Bonjour Mr Benjamin,Nous sommes très heureux de lire votre commentaire et vous présentons nos plates excuses pour tous les points qui ont pu affecter votre expérience chez nous. Nous vous informons que nous sommes entrain de refaire la peinture des chambres et que la cuisine, nous remontons l'information à notre hiérarchie pour action.Nous espérons vous accueillir à nouveau dans notre établissement.CordialementDans l’espoir de vous accueillir à nouveau dans notre établissement. CordialementPrisca MOUKARI

2/10 Terrible

Albert

Stayed 1 night in Feb 2022
Response from Prisca on Feb 16, 2022
bonjour monsieur, nous vous remercions pour votre avis qui malheureusement ne nous donne pas plus de détails. De ce fait serait il possible de m'en dire plus afin que nous puissions prendre action. si possible me contacter à l'adresse suivante: hebergement.libreville@onomohotel.com. cordialement Prisca MOUKARI FOM

4/10 Poor

Laurent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
A éviter
Chambre: moisissures au plafond, la LED pour y deposer la carte de la chambre éclaire beaucoup, gênant. Serviette de bain un peu petite. Obligation de fermer la porte de la fenêtre qui fait office de volet sinon on vous prendre votre douche. Service: très très moyen. J'ai demandé plusieurs fois de me réserver un taxi la veille pour le lendemain, voeu jamais exaucé. Petit déjeuner pauvre au vue du prix. Il fallait être patient pour avoir ses plats lors des dîners alors qu'il y avait 3-4 clients. Sinon les plats étaient bons. Le personnel ne connait pas trop ce qu'est le sourire. Ils ont osés passer la tondeuse à 7h du matin, honteux. C'est un hôtel qui est au milieu d'un quartier huppé pourtant. Pour accéder à la plage à pied, il faut par courir 3km à l'aller, qui est à côté de la maison du Président. Plage dégueulasse.
Stayed 7 nights in Jan 2022
Response from Prisca on Feb 11, 2022
Bonjour monsieur, Nous sommes ravis que vous ayez partagé votre expérience avec nous. Nous sommes désolés que votre séjour ne soit pas passé comme vous l'auriez souhaité. Nous prenons bonne note des points évoqués afin d'améliorer la qualité de nos services. en vous souhaitant une excellente journée. cordialement Prisca MOUKARI FM

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2021
Response from Prisca on May 26, 2021
Bonjour cher monsieur, nous vous remercions pour votre retour et sommes désolés que votre séjour ne se soit pas passé comme vous l'auriez souhaité. nous espérons que la prochaine, il se déroulera au mieux. cordialement prisca

4/10 Poor

Junki

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
staffs are friendly but the condition is too poor not to have even a refrigerator. Also the cost of water is very expensive because of not providing a complimentary water.
Stayed 3 nights in May 2021
Response from Prisca on May 25, 2021
good day, we thank you for your comment .

10/10 Excellent

ALBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo, limpio y sencillo. Buena calidad / precio.
Stayed 4 nights in Feb 2021
Response from Prisca on Feb 22, 2021
bonjour monsieur GALLEGO, c'est un réel plaisir pour nous de lire les retours de nos clients et nous sommes très heureux de savoir que votre séjour s'est très bien passé. nous espérons vous recevoir à nouveau très bientôt. cordialement Prisca

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020
Response from prisca on Mar 16, 2020
bonjour, c'est toujours un réel plaisir de recevoir un retour de nos clients. nous nous chargeons de le partager avec toutes nos équipes et espérons vous recevoir à nouveau. cordialement Prisca MOUKARI

8/10 Good

Youcef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre mais chambre mal isolée, bruyante
Stayed 1 night in Mar 2020
Response from prisca on Mar 16, 2020
bonjour monsieur YOUCEF, nous sommes heureux de lire votre commentaire et sommes désolés que votre chambre soit bruyante durant votre séjour. n'hésitez pas à me contacter lors de votre prochain séjour afin que je puisse personnellement m'assurer que votre chambre soit loin des portes battantes. cordialement Prisca MOUKARI

8/10 Good

PHILIPPE

Business traveller
Liked: Staff & service
Séjour d'affaires à Libreville personnel accueillant et disponible Chambre assez petite il serait bien d'avoir plus d'informations sur les services de l'hôtel et de la ville restaurants bars cultures visites Repas du soir correcte ainsi que le petit déjeuner Dans l'ensemble assez satisfait
Stayed 1 night in Mar 2020
Response from prisca on Mar 15, 2020
Bonjour monsieur PHILIPPE, nous vous remercions pour votre retour et sommes heureux de savoir que votre séjour s'est bien passé dans l'ensemble. nous prenons en compte vos remarques que nous allons partager avec le reste de l'équipe afin d'améliorer la qualité de nos services. cordialement Prisca MOUKARI Chef de Réception

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from prisca on Mar 15, 2020
bonjour, nous vous remercions pour votre commentaire et sommes heureux de savoir que votre séjour s"est bien passé. nous partagerons votre avis avec le reste du personnel. cordialement Prisca MOUKARI Chef de Réception

10/10 Excellent

Serge Vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from prisca on Jan 22, 2020
bonjour monsieur, nous vous remercions pour votre commentaire que nous apprécions énormément. Nous sommes très heureux de savoir que vous aviez passé un agréable séjour dans notre établissement et espérons vous accueillir à nouveau. cordialement Prisca MOUKARI Front Office Manager