Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
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Reviews of Metria Hotel

4 out of 5
Metria Hotel
Blvd Adolfo López Mateos Las Bugambilias, 2303, León, GTO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 356 out of 443 reviews" "
Rating 8 - Good. 66 out of 443 reviews" "
Rating 6 - Okay. 16 out of 443 reviews" "
Rating 4 - Poor. 2 out of 443 reviews" "
Rating 2 - Terrible. 3 out of 443 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Beatris, Suisin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, location, friendly staff. Housekeeping was very thorough and friendly.
Stayed 2 nights in May 2024
Response from Jesus Anaya on May 27, 2024
We sincerely appreciate your feedback. We are delighted to hear that you valued our service, location, and the friendliness of our staff. Additionally, we are pleased that our housekeeping service met your expectations in a thorough and courteous manner.We look forward to the pleasure of welcoming you again on your next visit.

10/10 Excellent

Esme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel for a good price. Clean, comfortable beds, nice staff, they have a place to eat and have drinks if you want. Close enough to the central where you can find all you’d like. I already made my second reservation.
Stayed 1 night in May 2024
Response from Jesus Anaya on May 27, 2024
Thank you very much for sharing your kind words about your experience at our hotel. We are pleased to hear that you found our facilities clean and comfortable, and that you enjoyed the service provided by our staff. We take pride in offering a welcoming atmosphere and a convenient location near the center.We are delighted that you have chosen to return and we appreciate your loyalty. We look forward to welcoming you again on your next visit.

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will came back
Stayed 5 nights in May 2024
Response from Jesus Anaya on May 24, 2024
Thank you for your kind words. We are pleased to know that you enjoyed your stay and wish to return. We continuously strive to offer the best experience to our guests, and comments like yours motivate us to keep improving. We look forward to welcoming you back very soon.

8/10 Good

Braulio

Travelled with partner
Liked: Amenities, property conditions & facilities
The business oriented hotel is a good place to stay in Leon. Conveniently located and attentive staff. Had some issues with poor AC and dirty rooms but both issues were addressed.
Stayed 3 nights in May 2024
Response from Jesus Anaya on May 13, 2024
Thank you for sharing your experience! We're delighted to hear you enjoyed our convenient location and attentive staff. We apologize for the issues with the air conditioning and room cleanliness, but please rest assured, we are working to address them. We hope to welcome you back soon for an even better experience!

10/10 Excellent

David

Travelled with family
Very nice, nice people, good food, 10/10 recommend
Stayed 2 nights in Apr 2024
Response from Jesús on May 1, 2024
Thank you very much for your preference and comments help us to continue offering an excellent service, we look forward to seeing you on your next visit to the city

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Like the bar area special thanks to the bartender (Luis Emmanuel) great service & drink’s
Stayed 5 nights in Apr 2024
Response from Jesús on Apr 25, 2024
Thank you very much for your comments and opinions, it helps us to continue offering an excellent service.

8/10 Good

Julio

Stayed 1 night in Apr 2024
Response from Jesús on Apr 28, 2024
Muchas gracias por su preferencia y comentarios nos ayuda para seguir mejorando y dar un excelente servicio día a día

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. Daily cleaning for our room, hotel was close to all major locations, Stadium, Mall and shopping area. This hotel is clean, spacious and the staff was very attentive.
Stayed 4 nights in Mar 2024
Response from Jesus Anaya on Mar 19, 2024
Hello Cristopher, thank you very much for your comments and preference, your opinion is very important to us. We look forward to seeing you on your next visit to the city. Thank you for letting yourself be pampered!

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've stayed at.
Stayed 1 night in Mar 2024
Response from Alex N. on Mar 9, 2024
Hello Ruth, thank you very much for your comments and preference, your opinion is very important to us. We look forward to welcoming you on your next visit to the city. Best regards!

10/10 Excellent

Metal Finishing

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff is amazing!!!
Stayed 1 night in Feb 2024
Response from Alex N. on Mar 1, 2024
Dear Cesar, thank you very much for your comments and preference, your opinion is very important to us. We look forward to welcoming you on your next visit to the city. Best regards!

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel, it was so beautiful, clean, sophisticated and peaceful. The pool was excellent and warm!!! Every employee was kind, helpful and professional!
Response from Alex N. on Feb 29, 2024
Hello Ruth, thank you very much for your comments and preference, we are glad that you liked it and enjoyed your stay with us. We look forward to welcoming you on your next visit to the city.Best regards!

10/10 Excellent

ROSALIA

Stayed 2 nights in Feb 2024
Response from Alex N. on Feb 20, 2024
Estimada Rosalia, agradecemos tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu siguiente visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Response from . on Feb 14, 2024
Estimada Srita. Julissa, agradecemos su visita y su evaluacion, con mucho gusto la esperamos en su proxima visita a Leon. Gracias por dejarse consentir.

10/10 Excellent

Rosa Ma

Stayed 1 night in Feb 2024
Response from . on Feb 14, 2024
Estimada Srita. Rosa, agradecemos su preferencia, con mucho gusto la esperamos en su proxima visita a León.

10/10 Excellent

BRIAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place diffenetly recommend it. Best breakfast buffet 😋 clean rooms
Stayed 3 nights in Jan 2024
Response from Alex N. on Jan 30, 2024
Hello Brian, thank you very much for your comments and preference, your opinion is very important to us.Kind regards!

10/10 Excellent

Eliza

Stayed 3 nights in Dec 2023
Response from Alex N. on Feb 4, 2024
Dear Eliza, we appreciate your time in evaluating us and preference, We hope to welcome you on your next visit to the city.Kind regards!

10/10 Excellent

Jairo

Stayed 1 night in Dec 2023
Response from Alex N. on Dec 28, 2023
Estimado Jairo, agradecemos tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu siguiente visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Marlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again! The only issue we had was we were asked to leave the pool area for bringing outside food. Only in house food is allowed, I just wish we were told ahead of time. Other than that service and the hotel were excellent. They even have infant cribs!
Stayed 4 nights in Dec 2023
Response from Alex N. on Dec 26, 2023
Hello Marlene, thank you very much for your comments and preference, we will review your comments with our team, we appreciate your understanding. We look forward to welcoming you on your next visit to León.Best regards!

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, clean hotel and great location
Stayed 3 nights in Dec 2023
Response from Alex N. on Dec 16, 2023
Hello Mario, thank you very much for your comments and preference, your opinion is very important to us.Best regards!

10/10 Excellent

Tomas

Stayed 1 night in Dec 2023
Response from Alex N. on Dec 11, 2023
Estimado Tomas, agradecemos tu tiempo en evaluarnos y preferencia, esperamos recibirte próximamente. ¡Gracias por dejarse consentir!

10/10 Excellent

Daisy

Stayed 2 nights in Nov 2023
Response from Alex N. on Dec 11, 2023
Estimada Daisy, agradecemos mucho tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu siguiente visita a la ciudad. ¡Gracias por dejarse consentir!

8/10 Good

Juana

Stayed 2 nights in Nov 2023
Response from Alex N. on Nov 22, 2023
Estimada Juana, muchas gracias por tu tiempo en evaluarnos y preferencia esperemos recibirte pronto. ¡Gracias por dejarse consentir!

10/10 Excellent

Samuel

Stayed 4 nights in Nov 2023
Response from Alex N. on Dec 5, 2023
Estimado Samuel, agradecemos su tiempo en evaluarnos y preferencia, esperamos recibirte en tu siguiente visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my 3rd time at Metria and definitely not the last one. Staff always nice to me.
Stayed 2 nights in Nov 2023
Response from Alex N. on Nov 10, 2023
Hello Alberto, thank you very much for your comments, we are very happy to be your preference. We look forward to welcoming you on your next visit to the city.Kind regards!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice amenities, clean and spacious room and property. I only stayed one night - next time longer!
Stayed 1 night in Nov 2023
Response from Alex N. on Nov 9, 2023
Hello Gary, thank you very much for your comments, your opinion is very important to us. We look forward to welcoming you on your next visit.Best regards!

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alex N. on Nov 1, 2023
Hola Luis, agradecemos tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu siguiente visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Israel

Stayed 1 night in Oct 2023
Response from Alex N. on Oct 30, 2023
Estimado Israel, muchas gracias por tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu próxima visita a la ciudad. ¡Gracias por dejarse consentir!

8/10 Good

Luisa Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alex N. on Oct 30, 2023
Hola Luisa, muchas gracias por tomarte el tiempo en evaluarnos y tu preferencia, esperamos recibirte en tu siguiente visita la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Juan Manuel

Stayed 1 night in Oct 2023
Response from Alex N. on Oct 17, 2023
Estimado Juan Manuel, agradecemos tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu siguiente visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Jose

Stayed 2 nights in Oct 2023
Response from Alex N. on Nov 4, 2023
Estimado Jose, agradecemos tu tiempo en evaluarnos, esperamos recibirte en tu próxima visita a la ciudad. ¡Gracias por dejarse consentir!

8/10 Good

ISMAEL ORNELAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y la zona muy tranquila de facil acceso, muy recomendable!!!
Stayed 1 night in Oct 2023
Response from Alex N. on Oct 9, 2023
Hola Ismael, muchas gracias por tus comentarios y preferencia, nos alegra saber que disfrutaste tu estancia con nosotros. Esperamos recibirte en tu próxima visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Iris, WHITTIER

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room space is big and clean
Stayed 1 night in Oct 2023
Response from Alex N. on Oct 4, 2023
Hello Iris, thank you very much for your comments and preference, your opinion is very important to us. We hope to welcome you soon.Kind regards!

10/10 Excellent

Ruben

Stayed 1 night in Sep 2023
Response from Alex N. on Sep 30, 2023
Estimado Ruben, muchas gracias por tu tiempo en evaluarnos y preferencia, esperamos recibirte de nuevo pronto. ¡Gracias por dejarse consentir!

10/10 Excellent

EDITH

Stayed 1 night in Sep 2023
Response from Alex N. on Sep 28, 2023
Hola Edith, muchas gracias por tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu próxima visita a León. ¡Gracias por dejarse consentir!

8/10 Good

Rosa Ma

Stayed 2 nights in Sep 2023
Response from Alex N. on Sep 26, 2023
Estimada Rosa, muchas gracias por tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu siguiente visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Jesus

Stayed 1 night in Sep 2023
Response from Alex N. on Sep 26, 2023
Estimado Jesus, agradecemos tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu próxima visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fourth time staying here and still the best hotel to come too. Staff is super nice and welcoming.
Stayed 1 night in Sep 2023
Response from Alex N. on Sep 24, 2023
Dear Lionel, thank you very much for your comments and preference, we are glad that you enjoy staying with us, we look forward to welcoming you on your next visit to the city.Kind regards!

10/10 Excellent

Adalberto

Stayed 1 night in Sep 2023
Response from Alex N. on Sep 24, 2023
Hola Adalberto, muchas gracias por tu tiempo en evaluarnos y preferencia. Esperamos recibirte en tu próxima visita a la cuidad. ¡Gracias por dejarse consentir!

10/10 Excellent

Celso

Stayed 2 nights in Sep 2023
Response from Alex N. on Sep 22, 2023
Estimado Celso, agradecemos tu tiempo en evaluarnos y preferencia. Esperamos recibirte en tu próxima visita a la cuidad. ¡Gracias por dejarse consentir!

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet
Stayed 3 nights in Sep 2023
Response from Alex N. on Sep 21, 2023
Hola Rocio, agradecemos tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu siguiente visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Jorge

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio al cliente,
Stayed 3 nights in Sep 2023
Response from Alex N. on Sep 20, 2023
Estimado Jorge, agradecemos tus comentarios y preferencia, tu opinión es muy importante para nosotros. Esperamos recibirte en tu próxima visita a León. ¡Gracias por dejarse consentir!

10/10 Excellent

Edith Guadalupe

Stayed 1 night in Sep 2023
Response from Alex N. on Sep 19, 2023
Hola Edith, muchas gracias por tus tiempo en evaluarnos y preferencia, esperamos recibirte en tu próxima visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Ana Carolina

Stayed 1 night in Sep 2023
Response from Alex N. on Oct 4, 2023
Hola Ana, agradecemos tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu próxima visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Georgina, salinas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that i was able to check in early.
Stayed 1 night in Sep 2023
Response from Alex N. on Sep 4, 2023
Hello Georgina, thank you very much for your comments and preference, your opinion is very important to us.Kind regards!

6/10 Okay

ALI MOHAMMAD

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Alex N. on Aug 11, 2023
Estimado Ali, agradecemos tu tiempo en evaluarnos y preferencia. Esperamos recibirte en tu próxima visita a la ciudad. ¡Gracias por dejarse consentir!

2/10 Terrible

Liangyi

Stayed 1 night in Jul 2023
Response from Alex N. on Jul 20, 2023
Estimado Liangyi, agradecemos tu tiempo en evaluarnos y lamentamos los inconvenientes que hayas tenido durante tu estancia con nosotros. Nos encantaría saber cual fue el problema para ver cómo lo podemos solucionar. ¡Gracias por dejarse consentir!

10/10 Excellent

Jose Guadalupe

Stayed 7 nights in Jul 2023
Response from Alex N. on Jul 17, 2023
Hola Jose Guadalupe, agradecemos su tiempo en evaluarnos y preferencia, esperamos recibirlo en su siguiente visita a la ciudad. ¡Gracias por dejarse consentir!

10/10 Excellent

Zeferino

Stayed 1 night in Jul 2023
Response from Alex N. on Aug 4, 2023
Estimado Zeferino, agradecemos tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu siguiente visita a León. ¡Gracias por dejarse consentir!

4/10 Poor

Hector Manuel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked about the hotel was the pool depth. What we disliked about this hotel was the pool area being dirty from the night before, there was trash and food on tables, another thing we disliked was the parking validation machine, we had so many issues with trying to exit the parking structure. We continuously had to have a staff member come down and open the gate for us. Another thing we disliked was room 704’s shower pressure was very low, the coffee machine in the room did not work. When we asked the front desk for more lemon tea the front desk person said that they didn’t offer tea, when i advised them that we had already had tea the day before they somehow found some. We are a family of four and were only given two bath towels and no hand towels or wash towels, when we asked for extra towels we were handed towels for the pool. We will most likely not come back to this hotel.
Stayed 7 nights in Jul 2023
Response from Alex N. on Jul 15, 2023
Dear Hector, we appreciate your comments, which are of vital importance for us to continue improving. We have reviewed with each department the areas of opportunity that you mention and we are working to improve the experience of our guests. We appreciate the opportunity you have given us. I offer to be your host hotel.Best regards.

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023
Response from Alex N. on Jul 29, 2023
Hola Jennifer, agradecemos tu tiempo en evaluarnos y preferencia, esperamos recibirte en tu siguiente visita a la ciudad. ¡Gracias por dejarse consentir!