Lobby sitting area

Reviews of Motel 6 Lawrence, KS

2 out of 5
Motel 6 Lawrence, KS
1130 North 3rd St, Lawrence, KS

Reviews

5.6
Rating 10 - Excellent. 63 out of 512 reviews" "
Rating 8 - Good. 118 out of 512 reviews" "
Rating 6 - Okay. 95 out of 512 reviews" "
Rating 4 - Poor. 113 out of 512 reviews" "
Rating 2 - Terrible. 123 out of 512 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Timothy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very aged and neglected property.
Stayed 2 nights in May 2024
Response from Hotel Manager on May 13, 2024
Dear Timothy,Your observations will definitely be taken into consideration.Guest comments are valuable inputs for us to better our services.You can expect a further improved stay next time.We hope you will come back and see us again soon.Sincerely, Hotel Manager.

6/10 Okay

Roderick, Saint Louis

Liked: Staff & service
I like that the room was very big with a fridge and microwave. For some reason the room had a slight ant problem. And the tub had a patched hole. Other than that for the price, right off the highway, easy simple parking, it served it's purpose well.
Response from Hotel Manager on May 8, 2024
Dear Roderick,Greetings and thanks for your comments. The experience you had with us was good, although I regret that we weren't able to completely satisfy you. If we ever disappoint you, I apologize. Our hotel takes great pride in meeting your expectations. To ensure that we provide the best possible service to all customers, we are working toward complete customer satisfaction.Sincerely,Hotel Manager.

8/10 Good

christine

Liked: Staff & service, property conditions & facilities
Good value.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Dear Christine, Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager.

6/10 Okay

Martha

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear Martha, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager.

4/10 Poor

Akasha

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Our door handle to our room on the inside of the room was broken, no remote for the TV, no soap left in the room to wash our hands, and no tissues.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Akasha,We apologize for the inconvenience you encountered during your stay. Your feedback is crucial, and we're committed to addressing these issues promptly. We'll work to improve our room maintenance and ensure that essential amenities are always stocked for our guests' comfort. Sincerely, Hotel Manager.

10/10 Excellent

Stoney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot shopping options,transportation by bus is very convenient
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 23, 2024
Dear Stoney, I appreciate you letting us know you had a nice stay with us and thank you for your kind words about our location. We look forward to welcoming you back soon and looking forward to seeing you again. Sincerely, Hotel Manager.

2/10 Terrible

Ana

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It appeared like a bad area where people are staying doing drugs
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 14, 2024
Dear Ana,Thank for the stay and the comments.It is pretty serious, and we never condone such things.The matter will be investigated and strictly acted upon.Anyway, our apologies for all the inconveniences. This is an uncommon occurrence,Request your understanding and continued patronage.Sincerely,Hotel Manager.

2/10 Terrible

Joss I

Business traveller
Disliked: Staff & service, property conditions & facilities
Bugs all over the room and on bed, smell nasty.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 4, 2024
Dear Joss,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

2/10 Terrible

Nichole

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and i drove from Minnesota to Lawrence Kansas for only a one night stay. When we arrived the girl at the front desk was busy (which wasnt the issue). I asked to use the restroom while waiting for her to finish and that was apparently not in working order. There was also no microwave (as advertised) and no remote in the room. Bedding also seemed as if it wasnt changed. We vacated the hotel and went to another. I asked for a refund which I think is understandable and a valid request. I will never return.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 26, 2024
Dear Nichole,Thanks for sharing your thoughts about your stay. Based on your comments, I have personally taken action to investigate these claims, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely,Hotel Manager.

2/10 Terrible

Eddie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only one towel in the bathroom. Light switch didn’t work.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 26, 2024
Dear Eddie, We value your input, and we're always looking for ways to improve our services. Thank you so much for staying with us, and we hope you will visit us again soon. Sincerely, Hotel Manager.

6/10 Okay

cornelius

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 12, 2024
Dear cornelius, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your stay. Sincerely, Hotel Manager

6/10 Okay

Robert

Not very clean
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 12, 2024
Dear Robert, Thanks for your comments. We clean our hotel on a regular schedule, as indicated. We take pride in the level of cleanliness and service we provide. I apologize for any cleaning lapses You can be sure that nothing means more to us than completely satisfying our guests. Sincerely,Hotel Manager.

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 7, 2024
Dear Kenneth, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

2/10 Terrible

Robert

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for one night while traveling and saw over a dozen roaches crawling around our room and bathroom floors. This was probably due to the fact that there was left over food on the floor in multiple places, including a whole Dorito chip laying next to the bed. To top things off, two of our towels looked like they were dragged through dirt. Absolutely awful experience. I don’t expect luxury from a Motel 6 but I should at least have a clean and bug free room and clean linens.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 31, 2024
Dear Robert,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Manager on Feb 8, 2024
Dear Rachel, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 Okay

Michael

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 28, 2023
Dear Michael, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager.

8/10 Good

Jeff

Travelled with family
Liked: Staff & service
Disliked: Amenities
We stayed in the same motel a week earlier and I noticed the same pieces of debris in the same spots on the floors. so it hadn't been cleaned in a least one week. This was in the common ares not our room.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 6, 2023
Dear Jeff, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely, Hotel Manager.

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 16, 2023
Dear Jeffrey, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

8/10 Good

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 24, 2023
Dear Lin, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4/10 Poor

Patrick

The hotel shows its age. TVs in every room had constant lines moving up the screen.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 15, 2023
Dear Patrick,Thank you for sharing your feedback. We apologize for any inconvenience you experienced with the TVs. Your comments are valuable, and we'll make sure to address this issue to enhance the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

4/10 Poor

Thomas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was dirty sheets are dirty bedspread was dirty tv didn’t work
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 1, 2023
Dear Thomas,Thanks for your comments and opinions. I’m upset to hear that we disappointed you and that you had such an unpleasant experience with the cleanliness was not up to standards. We have taken note of these comments to make sure we do better than ever for future guests. Thanks again for sharing your thoughts with us.Sincerely,Hotel Manager.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good budget hotel
Very nice hotel for a budget place. Price a little high, but that’s what you can expect on a football weekend. The entrance is hard to find until you finally see the sign in front of Burger King.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 1, 2023
Dear John,I appreciate the time you took to share your nice experience with us. We are honored to serve you and our valued guests with utmost care at all times. Your comments will be taken into consideration. Sincerely,Hotel Manager.

4/10 Poor

Joanne

Travelled with family
Liked: Room comfort
Lawrence October 2023
The extra fee was not disclosed up front when I made the reservation. That was very upsetting. Also the tv in my first room didn’t work, they moved me to another room and then I had to ask for a microwave which Ashley did bring me. Ashley was very helpful and friendly! Then when I went to take a shower the shower didn’t work. Overall not a good experience. I thank Ashley for trying to help.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 1, 2023
Dear Joanne,We sincerely apologize for the inconvenience you faced during your stay. We appreciate your patience and understanding. Your feedback is valuable to us, and we will use it to improve our services. We're glad Ashley could assist you, and we'll work to ensure a better experience for all our guests in the future.Sincerely,Hotel Manager.

2/10 Terrible

Esteban

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is gross. The bathroom needed to be cleaned, and the tub water was almost to my knees when I braved my way through a shower in it. There was no refrigerator, and I got a head nod when I mentioned that. I reserved a smoking room, which they gave away, and then had to pay a $75 deposit to stay in a non smoking room. The place is disgusting and the staff are rude and worthless
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Dear Esteban,Thanks for sharing your thoughts about your stay. On the basis of your comments, I have personally taken action to investigate these claims. We take this very seriously, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely,Hotel Manager

2/10 Terrible

Shelby

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sketchy a$$ place. Got there, went to our room, called another hotel, and quickly skipped the heck out of that place.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Dear Shelby, We apologize for the problems you encountered with your stay. We are working on each of them and hope that you will give us another chance to earn your stay. Sincerely, Hotel Manager.

2/10 Terrible

Jan

Disliked: Cleanliness, property conditions & facilities, room comfort
Tv didn’t work. People screaming all night. Woke up to bugs in the bathroom.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Dear Jan,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately, we did not satisfy your expectations. All of our hotels undergo regular pest control, and I can assure you that there are no insects in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

6/10 Okay

Brianna

Business traveller
Liked: Staff & service
Disliked: Amenities
For a motel 6 it was good, staff was grear
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 21, 2023
Dear Brianna,We are glad to hear that you had a good experience with us. Your kind words about us mean a lot to us. Our employees are our proudest assets. Please let us know when you need our services again. Sincerely, Hotel Manager.

8/10 Good

Dale

Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 19, 2023
Dear Dale, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your stay. We look forward to seeing you again soon! Sincerely, Hotel Manager.

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Great service 💯
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 9, 2023
Dear Eliana,It is our pleasure to have you stay with us. Our aim was to meet your expectations. I really appreciate you mentioning our great service. We will constant strive to provide an excellent service in order to win the praise of our customers. Looking forward to seeing you in the near future. Sincerely, Hotel Manager.

8/10 Good

Zach

Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 29, 2023
Dear Zach, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your stay. Sincerely, Hotel Manager

6/10 Okay

Julian

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 9, 2023
Dear Julian,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed any marks on hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager.

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was very bad when I walked in I asked to use the restroom and it was broken I got to my room and found the cable didn't work then at 11pm I picked up the phone to call the desk and found my phone didn't work so at midnight I got up and dressed so I could go to the front desk and and ask them to stop the cattle drive going on above my room
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 7, 2023
Dear Larry,I am sorry to learn about all the inconvenience you had during your stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager.

2/10 Terrible

Jean

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 20, 2023
Dear Jean, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager.

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service, property conditions & facilities
Beds were not made .miss up in rooms. Other then that things were ok . People were nice
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 26, 2023
Dear Margaret, Thanks for the stay and the feedback about our nice staff. Your comments are important for us. We value your input, and we're always looking for ways to improve our services. Thank you so much for staying with us, and we hope you will visit us again soon. Sincerely, Hotel Manager.

4/10 Poor

Mitch

Business traveller
Disliked: Amenities, property conditions & facilities
The only positive to this place is the WiFi. Other than that, you get what you pay for here.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 25, 2023
Dear Mitch,Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely,Hotel Manager.

4/10 Poor

Tanya

Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 16, 2023
Dear Tanya, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager.

2/10 Terrible

Demetrius

Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 6, 2023
Dear Demetrius, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager.

4/10 Poor

ROGER BAILLIE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WHEN I SHOWED UP AFTER A VERY LONG DAY THEY HAD GIVEN MY ROOM AWAY AND THEY COULD NOT FIND MY RESERVATION, TOOK OVER AN HOUR TO GET IT FIGURED OUT THEN I CAME HOME WITH BIG RED BITES ALL OVER MY LEGS FROM BED BUGS.
Stayed 3 nights in Sep 2023
Response from Hotel Manager on Sep 16, 2023
Dear ROGER BAILLIE,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

6/10 Okay

Mark, Alexandria

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 2, 2023
Dear Mark, Thank you for the 3 star rating. We are thankful that you chose our hotel for you needs. Have a great day and we hope to see you again soon. Sincerely, Hotel Manager.

8/10 Good

Carolyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This was close to our event. We checked in around midnight. Basically only slept. As we were leaving there was a cockroach crawling across the outside of our door.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 11, 2023
Dear Carolyn,We appreciate your kind words and wish you a pleasant stay with us in the future. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. We hope to welcome you back soon.Sincerely,Hotel Manager.

8/10 Good

Tasweer

Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 18, 2023
Dear Tasweer,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

8/10 Good

Nick

Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 14, 2023
Dear Nick, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager.

4/10 Poor

Awwad

Disliked: Amenities, property conditions & facilities
price and staff were good, but the room did not have a fridge and the ice machine in the hallway was broken 3 out of my 4 nights. First, they gave me a room that stank with smoke and then they gave me a room on the first floor next to the front desk which was noisy.
Stayed 4 nights in Aug 2023
Response from Hotel Manager on Aug 17, 2023
Dear Awwad, Thanks for choosing our hotel for your stay and kind words about our pricing and good staff. We apologize for any inconveniences you had with the stay. We are acting in each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Maybe okay if you smoke, drink, and have pets?
They checked us into a room that was occupied. Then moved us to another room that had just been painted and had paint fumes. The other guests didn't sleep. Doors were slamming all night. Our pillow cases had hard stains. Cigarette butts and ashes were everywhere. Beer bottles with cigarette butts littered the parking lot. The staff were friendly but distressed.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 14, 2023
Dear Guest,I am sorry to learn about all the inconvenience you had during your stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager.

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 12, 2023
Dear Mark, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager.

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly people. It's not bad for a motel 6
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Aug 7, 2023
Dear Dylan,We are glad to hear that you had a good experience with us. Your kind words about us mean a lot to us. Our employees are our proudest assets. Please let us know when you need our services again. Sincerely, Hotel Manager.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusted and disappointed
The audacity to assign rooms to guest in parts of the hotel where conditions are well below standard. Needing a convenient stay shouldn't mean offering the worst available and passing it off as acceptable. I'm extremely disappointed. And the amenities listed were not all priced.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Aug 2, 2023
Dear Guest,It's disappointing to learn that your stay was not satisfactory. The inconvenience is due to several unavoidable circumstances. Taking corrective measures for maximum improvement, our team will examine where we went wrong. I would appreciate your kind understanding and ask for a rethink about scheduling a visit.Sincerely, Hotel Manager.

6/10 Okay

Kabir

Liked: Staff & service
Disliked: Property conditions & facilities
Well if the price does not matter, I would recommend other places. it is a bit scary.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Aug 2, 2023
Dear Kabir,Thank you for your stay. But here you have not mentioned anything about the stay. Please provide us specific details so that we can address them. You will have a better experience next time.Sincerely,Hotel Manager.

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Room as dirty. Blankets had holes in them. People living in the hotel were blaring drums and guitar at 6am. Bugs in toilet and had not been flushed. No batteries in TV remote.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 31, 2023
Dear Jason,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap but dirty
Pros: price, nice workers, pet friendly Cons: DIRTY. Killed 7 cockroaches plus other bugs and the carpeted floors need a major disinfecting.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 27, 2023
Dear Andrea,Thank you for sharing your concerns with us and kind words about our nice staff. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.