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Reviews of Fairfield Inn & Suites by Marriott Las Vegas Airport South

2.5 out of 5
Fairfield Inn & Suites by Marriott Las Vegas Airport South
355 EAST WARM SPRINGS RD, BUILDING B, Las Vegas, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 301 out of 466 reviews" "
Rating 8 - Good. 106 out of 466 reviews" "
Rating 6 - Okay. 22 out of 466 reviews" "
Rating 4 - Poor. 20 out of 466 reviews" "
Rating 2 - Terrible. 17 out of 466 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Shuhuei, Pittsburgh

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was questionable in cleanliness- all three rooms. The first room had a leaky sink - gushed out from under the sink. Second room was not clean - all the lights were on, heat on full blast, and beds/bathroom were were a mess. Third room was “cleaned” but the bathroom floor had visible gray water streaks and collected dirt (?) in the corners. The overall two stars are for the nice breakfast and friendliness of the staff who helped us.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money. Simple in a good way.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Business traveller
Overall it was a great stay for what we needed. The complimentary breakfast was a plus.
Stayed 2 nights in Apr 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location if you’re traveling early
Stayed 1 night in Apr 2024

4/10 Poor

Ranbir S

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We arrived Friday night. There was only 1 employee working the front desk who had a very sassy attitude. There was a line of customers trying to check in and the hotel only had one employee working the front desk. The AC and television in our room were not working due to an "outage". We will never be staying with this company again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Hojiakbar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC not working and dirty rooms
Stayed 1 night in Mar 2024

10/10 Excellent

roberto

Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing that can change with this experience. It was a great hotel!
Stayed 8 nights in Dec 2023

10/10 Excellent

Jay, Fort Wingate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked it was off the strip and in a quiet area. A Maverick gas station next door for snacks and drinks. The staff were nice and accommodating. During check I lost my garments and some was nice to return them to front desk. I called and Cory helped get them back to me via FedEx. Thank you Cory. I would stay there again.
Stayed 2 nights in Mar 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service, I will not be visiting Fairfield again
Stayed 1 night in Jan 2024
Response from JG on Feb 3, 2024
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and clean updated. Great breakfast. Nice tables and chairs.
Stayed 1 night in Jan 2024
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great staff here
Stayed 2 nights in Jan 2024
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Rosa

Stayed 1 night in Dec 2023
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

8/10 Good

Mahdi

Stayed 1 night in Dec 2023
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

8/10 Good

Larry Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The overall condition of the hotel was fine, however before our stay we were led to believe that it was much closer and convenient to the airport, when actually it was quite far away. So getting there was quite a hassle, no help or shuttle was provided and it finally took a long wait and expensive Uber rides to get there and back. So any hotel that advertises as an airport hotel should actually be either connected to or convenient to the airport, and this was not, we felt like we had been misled and would not have chosen that hotel location if we had known the facts in advance.
Stayed 1 night in Dec 2023

8/10 Good

Joel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Dong Q

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

2/10 Terrible

Iman

Stayed 1 night in Dec 2023
Response from JG on Feb 3, 2024
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Stacy

Travelled with family and small children
Stayed 1 night in Dec 2023
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Marita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to car rental drop off
Stayed 3 nights in Dec 2023
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Gabby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Amber

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in experience
John at the front desk was amazing. Helpful at every turn.
Stayed 7 nights in Dec 2023
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Susan M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Jan

Room was very clean. Liked microwave and refrigerator!
Stayed 1 night in Dec 2023
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from JG on Feb 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,John GomezOperations ManagerFairfield Inn Las Vegas South Airport

6/10 Okay

Patricia

Stayed 1 night in Nov 2023

4/10 Poor

Darrell

Travelled with family
Room amenities were poor, service was a little slow; with no follow-up.
Stayed 4 nights in Nov 2023

10/10 Excellent

Gino

Liked: Cleanliness, staff & service

10/10 Excellent

David

Stayed 1 night in Nov 2023

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and well kept hotel!
Stayed 2 nights in Nov 2023
Response from FOM on Nov 19, 2023
Thank you for the great review. We appreciate your time look forward to see you again soon

4/10 Poor

Jennifer

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The bathroom had not been cleaned in a while. There was a dried pool of pee on the floor and wall, the shower curtain was stained, the door was dirty and the shower nozzle was broken and ready to fall off the wall. Absolutely gross!!
Pee!!
Dirty door
Broken nozzle
Dirty shower
Stayed 2 nights in Nov 2023

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay
Had a great time, room clean and comfortable, staff very friendly and helpful.
Stayed 4 nights in Nov 2023
Response from FDM on Nov 17, 2023
Thank you for your great review. We will look forward to a future visit.

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport. Felt safe in the area
Stayed 2 nights in Nov 2023
Response from FDM on Nov 17, 2023
Thank you for your great review. We will look forward to a future visit.

8/10 Good

Nomara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Breakfast was mediocre, and it remained unchanged for 4 straight days. Hotel overall was Ok, not great. Wouldn’t stay there again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lani

Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from FOM on Nov 18, 2023
Thank you for taking the time to do your survey. We look forward to serve you again.

10/10 Excellent

F

Stayed 1 night in Nov 2023

8/10 Good

Drew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location from Harry Reid airport. Nice room for a great price with the Expedia bundle.
Stayed 1 night in Nov 2023
Response from FOM on Nov 17, 2023
Thank you for your great review. We will look forward to a future visit.

10/10 Excellent

Lisa A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from FOM on Nov 19, 2023
Thank you for the great review. We appreciate your time look forward to see you again soon

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close the airport (approx 5-10 min drive) and not far from the strip (approx 15 min drive). The room and hotel was very clean. Good breakfast in the morning. The room was spacious. Would stay there again.
Stayed 4 nights in Oct 2023
Response from FOM on Nov 17, 2023
Thank you for your great review. We will look forward to a future visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Stayed 1 night in Oct 2023
Response from FOM on Nov 19, 2023
Thank you for the great review. We appreciate your time look forward to see you again soon

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and would definitely stay there again! The staff is really please, the room was clean and everyone was friendly.
Stayed 3 nights in Oct 2023
Response from FOM on Nov 17, 2023
Thank you for your great review. We will look forward to a future visit.

8/10 Good

monika l.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great stay overall. New hotel with good amenities and the room and property was clean. The breakfast could have had more options but the food served was good and plenty. I was disappointed that our room wasn’t cleaned on the 2nd day since we were staying 3 days. We had to ask for our trash to be thrown and new towels, which we did receive promptly. We never got clean bedsheets which is something I look forward to when staying somewhere longer than 2 nights. Enjoyed the free coffee and tea available in the lobby and location was good. Overall it was a good stay.
Stayed 3 nights in Oct 2023
Response from FOM on Nov 18, 2023
Thank you for taking the time to do your survey. We look forward to serve you again.

8/10 Good

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2023
Response from FOM on Nov 18, 2023
Thank you for taking the time to do your survey. We look forward to serve you again.

6/10 Okay

Lynne A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our plane was delayed so our arrival was after midnight. Arrived at the property around 1:00 a.m. The doors to the entrance were locked w a sign in the door indicating you were to use your room key to enter. A little difficult to do when you haven’t checked in as yet. Called the property, no one answered. Waited 10 minutes. Desk person finally returned to desk to let us in. Nice facility. Just don’t arrive late.
Stayed 1 night in Oct 2023